Job at ICAP : Data and ICT Officer – Rwanda PHIA, ICAP Rwanda (Deadline: 30 January 2018 )

Job at ICAP : Data and ICT Officer – Rwanda PHIA, ICAP Rwanda (Deadline: 30 January 2018 )

Job at ICAP : Data and ICT Officer – Rwanda PHIA, ICAP Rwanda (Deadline: 30 January 2018 )


JOB TITLE: Data and ICT Officer – Rwanda PHIA, ICAP Rwanda

LOCATION: Kigali, Rwanda

ICAP at Columbia University is an international non-profit organization that aims to ensure the wellness of families and communities by strengthening health systems around the world.

In partnership with the United States Centers for Disease Control and Prevention (CDC), ICAP will conduct Population-based HIV Impact Assessments (PHIA) in specific PEPFAR-supported countries. Each PHIA will define the status of the national HIV epidemic, guide allocation of resources based on evidence, and integrate capacity building of country stakeholders in the design, conduct, analysis, and use of PHIAs.

ICAP, in partnership with the Ministry of Health (MoH) and the Centers for Disease Control and Prevention (CDC), is planning to conduct a PHIA to estimate the population-level impact of the national HIV prevention, care and treatment programs in Rwanda. In addition to providing important programmatic information to the MoH and relevant stakeholders, this assessment of the national HIV program is of great value to HIV researchers and public health experts around the world.


The Data and ICT Officer is responsible for in-country management, storage, and security of data, as well as other technical aspects of the population-based surveys conducted on tablets. S/he will work to ensure delivery of clean, high-quality survey data and troubleshoot possible ICT challenges during data collection.


  • Attend in-country meetings on data management and security and facilitate consensus on data architecture plan
  • Collaborate with NY-based Lead SI Advisor and regional ICT Specialist to conduct testing of ODK tablet forms
  • Troubleshoot platform-level technology issues that may arise with tablets under the guidance of the NY-based Data Manager and regional ICT Specialist.
  • Help identify and resolve potential connection issues with mobile operators using mobile data devices.
  • Help identify and resolve potential connection issues within the survey team (e.g., from tablets to a group router, from lab equipment to tablets, etc.).
  • Help troubleshoot updates to the PHIA cloud-based, data collection database.
  • Conduct daily data quality control checks under guidance of NY-based Data Manager and regional ICT manager
  • Provide remote technical assistance by phone or through remote access of tablets used during survey.
  • Provide in-person technical support on ad-hoc basis for field teams.
  • Provide technical assistance to MOH ICT team to obtain and maintain local copy of survey data
  • Install application updates under guidance of NY-based Data Manager and regional ICT Specialist
  • Coordinate replacement of damaged or lost equipment.
  • Report and send damaged equipment for repair.
  • Control and maintain an active inventory of tablets and other ICT equipment.
  • Troubleshoot basic network configuration issues on IP-enabled lab equipment.
  • Troubleshoot basic software issues for the satellite and lab databases
  • Help troubleshoot any software and connectivity issues with PIMA machines and Alere server
  • Assist in local training and knowledge-transfer activities.
  • Perform other related duties as directed.


  • Bachelor’s degree in Computer Science, Information Technology, Informatics, Engineering, or related field.
  • Minimum of two (2) years of related experience managing and working directly with health informatics applications and databases from large research studies.
  • Demonstrated experience conducting data quality checks and producing data collection monitoring reports.
  • Demonstrated experience in using and troubleshooting electronic data collection tools, especially tablets.
  • Basic understanding of cloud-based data storage service offerings.
  • Basic understanding of wireless and TCP/IP protocol suite.


  • Demonstrated experience in providing remote assistance (e.g., from a central office location) to public health teams working in the field.
  • Demonstrated and successful experience managing large, population-based survey data.
  • Demonstrated experience in resolving IP-level connection issues, IPv4 sub-netting, etc.
  • Demonstrated experience in working with mobile telecommunications technologies (GSM, 3G/4G, etc.), mainly in disconnected mode.
  • Strong writing and verbal communication skills.
  • Experience working with issues relating to HIV/AIDS.


  • Periodic domestic travel to troubleshoot technical data collection issues (requiring overnight stay of up to two days).


Suitably qualified and experienced candidates should send their applications, including a detailed Curriculum Vitae (CV) and cover letter to: Please indicate position being applied for in the subject line and do not attach certificates. The closing date for receiving applications is January 30th, 2018 at 5.00 PM. Only shortlisted candidates will be contacted.

NOTE: These are local hire positions and the successful candidates will be employees of ICAP in Rwanda and subject to the local terms and conditions of employment, which includes a competitive salary and benefits package.

ICAP is an equal opportunity employer, values inclusion and a diverse workforce. All qualified applicants will receive equal consideration for employment.

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