Job at Ombudsman Office : Financial Complaints Investigation Officer (Deadline: 07 December 2017)

Job at Ombudsman Office : 	Financial Complaints Investigation Officer (Deadline: 07 December 2017)

Job at Ombudsman Office : Financial Complaints Investigation Officer (Deadline: 07 December 2017)

Job Description

– Receive and analyze information on Financial services Complaints;

– Handling complaints related to financial services;

– Manage the equipments and materials put at his/her disposal;

– Perform any other duties assigned by the supervisor

Job Profile
Profile:

A0 in Law, Banking, Accounting or financial Management Knowledge and technical skills required:

– Knowledge of Substantive Law and Legal Procedures;

– Knowledge of investigation and evidence gathering techniques;

– Extensive knowledge and understanding of the Rwandan Finance System;

– Knowledge to analyse complex financial information & Produce reports;

– Deep understanding of financial accounts;

– Knowledge of court processes and procedures;

– Negotiations Skills;

– Stress management skills;

– Networking skills and result
– oriented;

– Report writing and presentation skills;

– Analytical and problem solving;

– Team working skills;

– Computer skills;

– Fluent in Kinyarwanda, English and French. knowledge of all is an advantage.

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