11 Job Positions at RwandAir Limited ( Deadline 31 May 2023)

11 Job Positions at RwandAir Limited ( Deadline 31 May 2023)

Technical Records Officer at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                    Technical Records Officer
• Reports to:                 Technical Records and Library Manager
• Department:               Maintenance & Engineering
• Duty Station:              Kigali International Airport (KIA)

Job Purpose

The Technical Records Officer reports directly to the Technical Records and Library Manager. The Technical Records Officer is responsible for reviewing records forwarded for storage and ensuring that they provide clear and accurate account of maintenance conducted. The Technical Records Officer is responsible for liaising with the operational departments to ensure timely transmittal of technical records and availability of technical data required to support aircraft maintenance.

Key Duties and Responsibilities;

• Inspecting and ensuring accurate technical records are forwarded for retention in the Technical records;
• Reviewing and updating of the Aircraft Technical Logbook;
• Preparing reports on maintenance tasks accomplished and updated;
• Providing history of aircraft maintenance and tasks accomplished in support of any organizational or regulatory requirements;
• Supporting the transfer of records during aircraft change of ownership;
• Ensuring accurate and correct update of aircraft status information in the computer software used for planning;
• Maintaining and updating aircraft documents to include all the required certificates;
• Preparing and submitting C of A applications 30 day before expiry;
• Conducting logbook entries and ensuring the accuracy of the information entered as a permanent record of the respective aircraft;
• Ensuring all maintenance activities have been uploaded in the planning software after the accomplishment of the tasks;
• Availing records when required and ensuring controlled access to technical records.

Desired Profile: Required education, Experience, and Abilities

• Have at least 3 years’ experience in continuing airworthiness management of aircraft
• Have at least one of the following qualifications:
  • Hold, or have held, an aircraft engineer license;
  • Have a qualification in aircraft maintenance;
  • Have an engineering degree in any of the following disciplines: aeronautical, avionics, mechanical, electrical or electronics
• Have the following knowledge:
  • The regulations and standards applicable to the airworthiness of aircraft authorized to operate under the AOC;
  • The procedures related to continuous airworthiness management;
  • The relevant parts of the operations manual that have continuing airworthiness implications for aircraft authorized to operate under the AOC;
  • The maintenance and engineering quality system;
  • Computer and Database management skills.

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of Rwanda’s national identity card;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

Mechanical Workshop Technician at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Mechanical Workshop Technician
• Reports to:                Mechanical Workshop Supervisor
• Department:             Maintenance & Engineering
• Duty Station:            Kigali International Airport (KIA)

Job Purpose

The Mechanical Workshop Technician reports to the Mechanical Workshop Supervisor and is responsible for the conduct of mechanical Workshop maintenance tasks. The Mechanical Workshop Technician is responsible for ensuring maintenance activities are conducted in accordance with the OEM, workshop procedures and RCAA regulations.

Key Duties and Responsibilities:

• Conducting maintenance tasks and ensuring that maintenance is conducted in accordance with referenced approved technical data;
• Accomplishing allocated maintenance tasks;
• Utilizing appropriate equipment, tools and technical data required for the conduct of maintenance tasks;
• Preparing strip-down reports for components forwarded to workshops for repair;
• Reporting safety hazards and occurrences;
• Participate in audits conducted by internal and external parties;
• Recording of all maintenance conducted on appropriate checklists and forms before the components are released to service;
• Ensuring a clean and orderly work environment;
• Providing appropriate release to service after accomplishment of workshop maintenance.

Desired Profile: Required education, Experience, and Abilities

• Have experience in any mechanical workshop facilities
• Have at least one of the following qualifications:
  • Have completed an apprenticeship or On the Job Training program
  • Have an engineering degree or diploma in any of the following disciplines: mechanical engineering, manufacturing or auto mechanics
• Have the following knowledge:
  • Procedures related to workshop maintenance;
  • Computer and system analytical skills.

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of Rwanda’s national identity card/Passport;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

Planning Engineer at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Planning Engineer
• Reports to:                Maintenance Planning Manager
• Department:             Maintenance & Engineering
• Duty Station:            Kigali International Airport (KIA)

Job Purpose

The Maintenance Planning Engineer reports directly to the Maintenance Planning Manager. The Maintenance Planning Engineer is responsible for reviewing aircraft technical data and coordinating the development of maintenance instructions for the fleet. The Maintenance Planning Engineer is responsible for liaising with Approved Maintenance Organizations and operational departments to ensure the timely and efficient accomplishment of maintenance tasks. The Maintenance Planning Engineer conducts studies of the maintenance requirements, schedules the conducted of tasks, monitors the incorporation of the tasks and updates the planning software with the accomplishment information.

Key Duties and Responsibilities:

• Developing and updating the organization’s maintenance plan that includes long-term, medium-term and short-term plans;
• Preparing maintenance work packages for the accomplishment of fleet maintenance;
• Planning for the accomplishment of heavy maintenance tasks and coordinating with all the departments involved in the accomplishment of the tasks;
• Providing the schedule of maintenance activities to all departments and ensuring that capability and availability of tooling for the planned work;
• Participating in the planned maintenance meeting and providing details of the tasks to be accomplished;
• Reviewing the mandatory airworthiness instructions and ensuring the accomplishment of all mandatory requirements with the prescribed time;
• Supporting the evaluation of mandatory and non-mandatory requirements
• Ensuring accurate and correct update of aircraft status information in the computer software used for planning;
• Monitoring life-limited components and maintenance intervals to ensure that all maintenance is conducted within the prescribed time intervals;
• Reviewing, recommending and updating the maintenance program to ensure maintenance optimization while meeting the regulatory requirements;
• Scheduling out-of-chase maintenance and coordinating with MCC and Approved Maintenance Organization on the accomplishment of the tasks
• Conducting work study and reporting on the accomplishment of heavy maintenance tasks and projects;
• Requesting extensions where maintenance cannot be accomplished within the prescribed time periods;
• Conducting logbook entries and ensuring the accuracy of the information entered as a permanent record of the respective aircraft;
• Updating of the planning software after accomplishment of planned work and changes incorporated during unscheduled maintenance;
• Recommending and developing Engineering Orders for the accomplishment of maintenance instruction;
• Monitoring and scheduling the accomplishment of mandatory and non-mandatory airworthiness tasks applicable to the fleet;
• Evaluating and assessing of non-mandatory instructions for continuing airworthiness to be incorporated into the organization’s fleet;
• Coordinating and supporting the conduct of aircraft modification and repairs;
• Analyzing with operational departments on special operations maintenance programs including RVSM, EDTO, operational database management;

Desired Profile: Required education, Experience, and Abilities

• Have at least 3 years’ experience in continuing airworthiness management of aircraft
• Have at least one of the following qualifications:
  • Have a qualification in aircraft maintenance;
  • Have an engineering degree in any of the following disciplines: aeronautical, avionics, mechanical, electrical or electronics.
• Have the following knowledge:
  • The regulations and standards applicable to the airworthiness of aircraft authorized to operate under the AOC;
  • The procedures related to continuous airworthiness management;
  • The relevant parts of the AOC holder’s operations manual that have continuing airworthiness implications for aircraft authorized to operate under the AOC;
  • The maintenance and engineering quality system;
  • Computer skills.

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of Rwanda’s national identity card;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

Electrical Workshop Technician at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Electrical Workshop Technician
• Reports to:                 Electrical Workshop Supervisor
• Department:              Maintenance & Engineering
• Duty Station:             Kigali International Airport (KIA)

Job Purpose

The Electrical Workshop Technician reports to the Electrical Workshop Supervisor and is responsible for the conduct of electrical/ electronic workshop maintenance tasks. The Electrical Workshop Technician is responsible for ensuring maintenance activities are conducted in accordance with the OEM, workshop procedures and RCAA regulations.

Key Duties and Responsibilities:

• Conducting maintenance tasks and ensuring that maintenance is conducted in accordance with referenced approved technical data;
• Accomplishing allocated maintenance tasks;
• Utilizing appropriate equipment, tools and technical data required for the conduct of maintenance tasks;
• Preparing strip-down reports for components forwarded to workshops for repair;
• Reporting safety hazards and occurrences;
• Participate in audits conducted by internal and external parties;
• Recording of all maintenance conducted on appropriate checklists and forms before the components are released to service;
• Ensuring a clean and orderly work environment;
• Providing appropriate release to service after accomplishment of workshop maintenance.

 

Desired Profile: Required education, Experience, and Abilities

• Have experience in any electrical/ electronic workshop facilities
• Have at least one of the following qualifications:
  • Have completed an apprenticeship or On the Job Training program
  • Have an engineering degree or diploma in any of the following disciplines: Electrical engineering, Electronic and Telecommunication Engineering, Mechatronics technology, Electro-Mechanical engineering
• Have the following knowledge:
  • Procedures related to workshop maintenance;
  • Computer and system analytical skills.

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant Certificates;
• A photocopy of Rwanda’s national identity card/Passport;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

Customer Service Agent at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Customer Service Agent
• Reports to:                 Supervisor, Customer Services
• Department:              Ground Services
• Duty Station:             Kigali International Airport (KIA)

Job Purpose

Responsible for customer service delivery to ensure efficient planning, service delivery procedures, flight monitoring, and maximizing incremental airline revenue to ensure profitability and optimal revenue output.

Key Duties and Responsibilities;

• Reports security threats and incidents that occurred during daily operations.
• Reports safety hazards and incidents identified during daily operations to the lead Customer Service agent.
• To ensure efficient passenger handling at check-in, boarding, arrivals and the lounges, for a positive customer experience.
• To access efficient procedures in document verification to minimize risks to the airline without compromising on customer service.
• To advise on service delivery issues related to misconnections, baggage claims and flight delays, for customer satisfaction.
• To ensure a smooth connection of passengers.
• To ensure incremental revenue by collecting excess baggage charges and change of RESA penalties without compromising customer service.
• To ensure that check-in procedures are followed while checking passengers both on WB’s network and other airlines

Desired Profile: Required Education, Experience and Abilities

• University graduate or hospitality diploma, with a minimum of 2 years’ experience in the commercial and tourism industry.
• Experienced in delivering service in a demanding environment
• Customer service experience hospitality/airline industry
• Knowledge of airport services and cargo operations.
• Commercial acumen with an overall knowledge of airline operations.
• An excellent command of the English language (written and verbal) is essential with knowledge of French is an added advantage
• Master of Amadeus check-in system
• Financial awareness.
• Process oriented
• Knowledge of IATA recommendations to airlines/travel agencies for selling in the market

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• A photocopy of Rwanda’s national identity card;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

 

Ground Equipment Support Technician at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Ground Equipment Support Technician
• Reports to:                Mechanical Workshop Supervisor
• Department:             Maintenance & Engineering
• Duty Station:            Kigali International Airport (KIA)

Job Purpose

The Ground Equipment Support Technician reports to the Mechanical Workshop Supervisor and is responsible for the conduct of maintenance on all ground support equipment tasks used by workshop technicians or line maintenance engineers. The ground equipment support Technician is responsible for ensuring maintenance activities are conducted in accordance with the OEM and WB internal maintenance procedures for the equipment.

Key Duties and Responsibilities:

• Conducting maintenance tasks and ensuring that maintenance is conducted in accordance with referenced approved technical data;
• Accomplishing allocated maintenance tasks;
• Utilizing appropriate equipment, tools and technical data required for the conduct of maintenance tasks;
• Preparing strip-down reports for components forwarded to workshops for repair;
• Reporting safety hazards and occurrences;
• Participate in audits conducted by internal and external parties;
• Recording of all maintenance conducted on appropriate checklists and forms before the components are released to service;
• Ensuring a clean and orderly work environment;
• Providing appropriate release to service after accomplishment of maintenance tasks.

 

Desired Profile: Required education, Experience, and Abilities

• Have experience in any mechanical workshop facilities
• Have at least one of the following qualifications:
  • Have completed an apprenticeship or On the Job Training program
  • Have a diploma in any of the following disciplines: Mechanical technology; Mechatronics technology, Electro-Mechanical technology or Auto-Mechanics.
• Have the following knowledge:
  • Procedures related to workshop maintenance;
  • Computer and system analytical skills.

How to apply:

• An application letter addressed to Director, Human Resources;

• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of Rwanda’s national identity card/Passport;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

Baggage Service Agent at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Baggage Service Agent
• Reports to:                Supervisor, Baggage Services
• Department:             Ground Services
• Duty Station:            Kigali International Airport (KIA)

Job Purpose

To ensure efficient and effective customer focus

Key Duties and Responsibilities:

• Prepare the primary lost baggage process, as well as customer enquiries, and also help to heavily increase ground staff productivity and flexibility, leading to reduced unit costs;
• Provide declaration forms to the passengers and follow-up of baggage status through internet and delivery preparation by the passenger;
• Prepare and create Property Irregularity Report (PIR) in order to search for delayed baggage in the World Tracer system;
• Create reports for received baggage and update sent or rushed baggage in the World Tracer (file status, delivery status);
• Handle misrouted baggage in a fast and effective way by checking if the bag can still be loaded on the passenger flight;
• Produce all necessary messages and baggage labels in order to forward the bag in the fastest way to its final destination;
• Maximize the timely loading of misrouted baggage and optimize department productivity
• Provide quality services and professionalism towards the passengers and the handled airlines.

Desired Profile: Required Education, Experience and Abilities:

• Bachelor’s Degree or Hospitality Diploma with a minimum of 2-year experience in the commercial, aviation or tourism industry;
• Relevant IATA, AMADEUS or World Tracer qualification would be an added advantage
• Certificate in relevant computers applications;
• Experience in service delivery in a demanding consumer service environment;
• Customer service experience in hospitality/airline industry;
• Knowledge of airport services and baggage enquiry operations;
• Commercial acumen with an overall knowledge of airline operations;
• Excellent command of English language (written and verbal) is essential;
• Pleasant and presentable;
• Process-oriented;
• Proactive and results-orientated;

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• A photocopy of Rwanda’s national identity card;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

Baggage Service Agent at RwandAir Limited: (Deadline 7 April 2023)

• Job Title:                   Baggage Service Agent
• Reports to:                Supervisor, Baggage Services
• Department:             Ground Services
• Duty Station:            Kigali International Airport (KIA)

Job Purpose

To ensure efficient and effective customer focus

Key Duties and Responsibilities:

• Prepare the primary lost baggage process, as well as customer enquiries, and also help to heavily increase ground staff productivity and flexibility, leading to reduced unit costs;
• Provide declaration forms to the passengers and follow-up of baggage status through internet and delivery preparation by the passenger;
• Prepare and create Property Irregularity Report (PIR) in order to search for delayed baggage in the World Tracer system;
• Create reports for received baggage and update sent or rushed baggage in the World Tracer (file status, delivery status);
• Handle misrouted baggage in a fast and effective way by checking if the bag can still be loaded on the passenger flight;
• Produce all necessary messages and baggage labels in order to forward the bag in the fastest way to its final destination;
• Maximize the timely loading of misrouted baggage and optimize department productivity
• Provide quality services and professionalism towards the passengers and the handled airlines.

Desired Profile: Required Education, Experience and Abilities:

• Bachelor’s Degree or Hospitality Diploma with a minimum of 2-year experience in the commercial, aviation or tourism industry;
• Relevant IATA, AMADEUS or World Tracer qualification would be an added advantage
• Certificate in relevant computers applications;
• Experience in service delivery in a demanding consumer service environment;
• Customer service experience in hospitality/airline industry;
• Knowledge of airport services and baggage enquiry operations;
• Commercial acumen with an overall knowledge of airline operations;
• Excellent command of English language (written and verbal) is essential;
• Pleasant and presentable;
• Process-oriented;
• Proactive and results-orientated;

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• A photocopy of Rwanda’s national identity card;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

Airport Services Agent at RwandAir Limited: (Deadline 7 April 2023)

As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

• Job Title:                    Airport Services Agent
• Department:              Flight Operations
• Duty Station:             Lagos Station, Nigeria

Job Purpose

Assist in overseeing day-to-day smooth and safe operations of flights

Key Duties and Responsibilities:

• Plan tasks and assign them to the ground handling staff and ensure efficient, smooth operations
• Assist to monitor operations/activities handled by staff/handling agents to enhance efficient service delivery and maintain schedule integrity
• Liaise with other service providers to ensure safe operations and on time departure
• Prepare pre/post flight departure reports for records maintenance and performance analysis
• Brief/Debrief flight crew and handling agents to establish smooth flight operations
• Contribute to the definition and development of RwandAir products portfolio, particularly Airport services
• Ensure all flights are handled in accordance with company standards and country’s laws for smooth and safe operations
• Ensure cost-effective service delivery within agreed scope and standards.
• To ensure that staff levels and shift patterns are optimized.
• To ensure a safe and secure environment in compliance with relevant legislative /industry requirement.
• To ensure suitability, trained/qualified/competent staffs are placed through the working areas.
• Routine monitoring of safety and quality critical activities within areas of operations.
• Place catering orders based on booked loads to meet passenger needs/expectations

Desired Profile: Required education, Experience, and Abilities

• A minimum of a bachelor’s degree
• Relevant IATA/AMADEUS World Tracer qualification
• Certificate in relevant computers applications
• Experienced delivering service in a demanding consumer service environment
• Customer service experience hospitality/airline industry
• Knowledge of airport services and baggage enquiry operations.
• Commercial acumen with an overall knowledge of airline operations.
• An excellent command of the English language (written and verbal) is essential.
• Process oriented
• Knowledge of IATA recommendations to airlines/travel agencies for selling in the market.
• Fluency in English and knowledge of French is an added advantage

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of the national identity card/passport;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

Aircraft Painter Technician at RwandAir Limited: (Deadline 7 April 2023)

As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

• Job Title:                   Aircraft Painter Technician
• Reports to:                Mechanical Workshop Supervisor
• Department:             Maintenance & Engineering
• Duty Station:            Kigali International Airport (KIA)

Job Purpose

The Aircraft Painter Technician reports to the Mechanical Workshop Supervisor and is responsible for the conduct for painting of all RwandAir aircraft including component from the workshop or GSE. The Aircraft painter Technician is responsible for ensuring painting activities are conducted in accordance with the OEM and WB internal maintenance procedures for the paintwork.

Key Duties and Responsibilities:

• Conducting paint tasks and ensuring that painting is conducted in accordance with referenced approved technical data;
• Accomplishing allocated paint tasks;
• Utilizing appropriate equipment, tools and technical data required for the conduct of paint tasks;
• Reporting safety hazards and occurrences;
• Participate in audits conducted by internal and external parties;
• Recording of all paint work conducted on appropriate aircraft or component before the components are released to service;
• Ensuring a clean and orderly work environment;

Desired Profile: Required education, Experience, and Abilities

• Have experience in any paint shop facility
• Have at least one of the following qualifications:
  • Have completed an apprenticeship or On the Job Training program
  • Have a diploma or certificate in painting.
• Have the following knowledge:
  • Procedures related to paintwork;
  • Computer and system analytical skills.

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of Rwanda’s national identity card/Passport;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.

 

 

B1 or B2 Engineer at RwandAir Limited: (Deadline 7 April 2023)

As part of the expansion strategy, we are looking for interested, qualified, and competent candidates to fill the following position:

• Job Title:                   B1 or B2 Engineer
• Reports to:                 Shift Supervisor
• Department:              Maintenance & Engineering
• Duty Station:             Kigali International Airport (KIA)

Job Purpose

The Line B1 or B2 Engineer is a licensed personnel reporting to the Shift Supervisor and is responsible for the conduct of aircraft line maintenance and release to service. The Line Engineer works as an overall team leader during the conduct of line maintenance as assigned by the Shift Supervisor.

Key Duties and Responsibilities:

• Conducting scheduled and unscheduled line maintenance activities and ensuring that the aircraft is release to service after maintenance is conducted in accordance with approved technical data;
• Planning and coordinating the daily activities and ensuring that all equipment, tool and spares are available for the required maintenance activities;
• Conducting rectification of aircraft defects and ensuring defects are corrected;
• Recommending the required equipment, tools and technical data for the conduct of line maintenance tasks;
• Providing the job training, coaching and mentoring of personnel within line maintenance;
• Reviewing line maintenance departmental procedures and recommending corrections as necessary;
• Preparing equipment and operational reports that allow for analysis for continual improvements;
• Developing a work culture that promotes safety within line maintenance;
• Responding to audits conducted by internal and external parties;
• Completing relevant maintenance documentation including forms and checklist required during line maintenance;

Desired Profile: Required education, Experience, and Abilities

• Have at least 8 year in maintenance environment of which 2 years’ experience in line maintenance
• Have at least one of the following qualifications
  • Hold an aircraft engineer license in category B1 and/or B
  • Have an engineering degree or diploma in any of the following disciplines: aeronautical, avionics, mechanical, electrical or electronics
• Have the following knowledge:
  • Comprehensive knowledge of the regulations and standards applicable to airworthiness of aircraft
  • The relevant parts of the organization manuals related to aircraft maintenance;
  • The aircraft maintenance and engineering quality system;
  • Computer and system analytical skills.

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Relevant certificates;
• A photocopy of passport;
• Three referees

The deadline for submitting your applications is on April 07, 2023. Please send your application to [email protected]

NB:  Only shortlisted candidates will be contacted.