15 Job Positions at at MTN Mobile Money: (Deadline 8, 11 September 2023)
Channel Sales Representative at MTN Mobile Money: (Deadline 11 September 2023)
MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a strong culture that is forward-looking and encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwanda is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the Position below in Sales and Distribution Department
- Implement channel-based Data acceleration programs and Implement Smartphone penetration initiatives.
- Drive quality and Goss adds connections and ensures regional acquisition targets are met.
- Assess and report Network quality performance in the regions and report any gaps to the Regional Managers and Network engineers to resolve.
- Implement Sales growth initiatives in the Regions for all MTN products and Services and exceed the set regional targets.
- Strategically plan and increase Gross adds and MoMo Conversion rate ensuring an increase in both GSM and MoMo Subscribers in your region.
- Plan and execute acquisition strategy for Postpaid/Prepaid Corporate accounts in the region under your supervision and meet your regional revenue targets.
- Engage and Supervise the Franchisee sales team on the ground and strategically plan sales and Distribution improvement initiatives in your region.
- Ensure Company approved regional sales targets for Airtime, MoMo and Data are achieved.
- Execute MoMo regional strategies and drive MoMo KPIs ensuring targets are met.
- Plan and monitor Mobile money float and cash availability in the regions under supervision.
- Implement Sim Swap and agent registration initiatives to ensure 100% Sim registration compliance per the regulation.
- To regularly update and carry out refresher training for franchisees, distributors, and agents on MTN products and services.
- To plan and implement expansion of channel outlets in the region as per set targets.
- Prepare weekly, monthly, and quarterly performance reports versus set targets for your region and propose improvement strategies.
- To develop and implement market penetration strategies and grow MTN’s market share.
- To supervise and motivate Franchisees, Distributors and Retailers Mobile money and Airtel agents and ensure they achieve set performance targets.
- Liaise with Regional Managers/SM National Sales for new areas that need Network coverage and Optimization.
- To supervise regional sales promotions and report on performance
- Recruit MoMo and Airtime agents in the trade and ensure they are well-trained to serve Customers with all MTN products and Services.
- To analyze market growth potential in the allocated region and provide relevant information for a strategic growth plan.
- Grow Mobile money self-recharge and direct sales channels in the region.
- Grow sales revenues of all MTN products and Services in the allocated Region.
- Plan and implement strategies to counter competitor activities in areas of operation.
- Plan and implement brand visibility and merchandising in the allocated region.
- Monitor customer service levels in all sales channels by ensuring trade partners are trained in customer centricity.
- To carry out market analysis and recommend appropriate sales initiatives in your region.
- University degree in any Business-Related Field.
- 3 years of working experience in a Sales and distribution environment with a clear
Excellent performance track record.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 11th Sept 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Financial Reporting Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Collaborating with other internal departments to gather relevant financial data.
- Receiving, verifying, recording, and filing suppliers’ invoices and ensuring suppliers’ ledgers are reconciled regularly.
- Updating filing systems and/or devising new efficient and effective filing and storage systems for financial data and documents as needed.
- Assisting in general ledger accounting and month-end close processes ensuring integrity and accuracy of financial information.
- Monitoring payroll expense claims, including salary advances and overtime payments.
- Performing regular analysis of operating expenses accounts and providing to the planning and analysis team commentaries on changes in the accounts,
- Accurately recording banking transactions (payments and receipts) in the cashbook in a timely manner ensuring proper descriptions for transactions for ease of retrieval
- Engaging with the reconciliation team to ensure that all reconciling items are addressed and adjusted in a timely manner.
- Recording of petty cash transactions and ensuring reconciliation of petty cash wallet as a prerequisite for replenishment and at month/year-end
- Performing reconciliations for allocated P&L and balance sheet ledgers monthly and escalating irregularities noted for correction/adjustment in a timely manner.
- Ensuring timely identification, recording, valuation, accounting, reporting and capitalization of capital expenditures (fixed assets and intangibles) as well as capital work-in-progress.
- Assistance with external and internal audits including coordination of information and documents required and various auditor queries and analysis.
- Collaborating with the supply chain team for timely tracking of fixed assets to be capitalized and produce succinct reports on the same monthly.
- Pinpoint areas of improvement in existing internal controls and advise on ways to improve. Providing ad hoc financial reporting, other duties and project work as may be assigned by the supervisor.
- A Degree in Finance or Accounting, Economics, management, or related field,
- A minimum of 2 to 4 years of experience in accounting, finance, external audit, and
related field, - Professional qualifications such as CPA or ACCA would be an added advantage,
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Financial Planning and Budgeting Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Participate in the preparation of monthly company performance slides and ensure completeness and accuracy.
- Work closely with the business intelligence department in modeling revenue and cost of sales budgets and monthly forecasts
- Participate in the preparation of the annual operational budget and its reporting in the Company’s reporting systems as per group guidelines,
- Review and scrutinize operational budget inputs from all departments for reasonableness, accuracy, and relevance, ensuring all expenditures are in line with allocated envelopes.
- Work closely with products and services, IT departments and administration departments to ensure the accuracy and completeness of CAPEX annual budgets,
- Assist in the preparation of rolling forecasts and their reporting in the Company’s reporting systems.
- Ensure the accuracy of the Non-Financial Load in the Company’s systems as per Group Timelines and with all validations cleared.
- Track company performance against agreed operational KPIs each month.
- To ensure group reporting is effectively done using the Company’s reporting system.
- Provide the necessary level of assistance in the adoption and improvement of group policies for planning and forecasting,
- Monitor organizational spending to ensure that all commitments are within the approved budget and if not, appropriate approvals have been obtained from the relevant authority.
- Monthly variance analysis of COS and operating expenses providing explanations and actions required for cost containment and efficiencies.
- Any other Ad Hoc reports as may be required by the supervisor, etc.
- A Degree in Finance or Accounting, Economics, management, or related field,
- A minimum of 2 to 4 years’ total experience in Financial Planning & budgeting,
accounting, finance, external audit, and related field. - Financial modelling certification and experience in the financial services sector would be
an added advantage,
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Financial Planning and Budgeting Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Participate in the preparation of monthly company performance slides and ensure completeness and accuracy.
- Work closely with the business intelligence department in modeling revenue and cost of sales budgets and monthly forecasts
- Participate in the preparation of the annual operational budget and its reporting in the Company’s reporting systems as per group guidelines,
- Review and scrutinize operational budget inputs from all departments for reasonableness, accuracy, and relevance, ensuring all expenditures are in line with allocated envelopes.
- Work closely with products and services, IT departments and administration departments to ensure the accuracy and completeness of CAPEX annual budgets,
- Assist in the preparation of rolling forecasts and their reporting in the Company’s reporting systems.
- Ensure the accuracy of the Non-Financial Load in the Company’s systems as per Group Timelines and with all validations cleared.
- Track company performance against agreed operational KPIs each month.
- To ensure group reporting is effectively done using the Company’s reporting system.
- Provide the necessary level of assistance in the adoption and improvement of group policies for planning and forecasting,
- Monitor organizational spending to ensure that all commitments are within the approved budget and if not, appropriate approvals have been obtained from the relevant authority.
- Monthly variance analysis of COS and operating expenses providing explanations and actions required for cost containment and efficiencies.
- Any other Ad Hoc reports as may be required by the supervisor, etc.
- A Degree in Finance or Accounting, Economics, management, or related field,
- A minimum of 2 to 4 years’ total experience in Financial Planning & budgeting,
accounting, finance, external audit, and related field. - Financial modelling certification and experience in the financial services sector would be
an added advantage,
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Specialist Revenue Assurance at MTN Mobile Money: (Deadline 8 September 2023)
- Regularly monitoring financial transactions and revenue streams to identify anomalies, discrepancies, and potential revenue leakage.
- Analyze revenue data to ensure compliance with accounting standards, regulatory requirements, and company policies.
- Implement strategies and tools to detect and prevent fraudulent activities that could impact revenue.
- Collaborate with fraud prevention teams to develop and maintain robust fraud detection mechanisms.
- Evaluate existing revenue assurance processes and recommend improvements to enhance accuracy and efficiency.
- Streamline revenue-related workflows and suggest automation opportunities to reduce manual errors.
- Work closely with finance, accounting, operations, and technology teams to align revenue assurance efforts with overall company objectives.
- Collaborate with sales and business development teams to ensure accurate revenue recognition for new deals and partnerships.
- Develop and implement internal controls to minimize revenue leakage and discrepancies.
- Ensure adherence to regulatory requirements and industry best practices related to revenue recognition.
- Generate regular reports and presentations on revenue assurance metrics, trends, and outcomes for management and stakeholders.
- Communicate findings and recommendations effectively to cross-functional teams.
- Utilize data analysis tools and techniques to identify patterns, trends, and anomalies in revenue-related data.
- Create visualizations and dashboards to convey complex financial information to non- technical stakeholders.
- Provide training and guidance to relevant teams on revenue assurance best practices and procedures.
- Foster a culture of financial integrity and accountability within the organization.
- Support internal and external audits related to revenue assurance processes.
- Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
- Report on an ad hoc basis on specific projects, as required.
- Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance with the same.
- Bachelor’s degree in mathematics, Data Science, statistics, or any other relevant field
- A minimum of 2 to 3 years’ total experience in Revenue Assurance or an allied field is
required. - Experience in Fintech, banking or Mobile Money is preferred.
- Experience working in a global/multinational enterprise with a good understanding of
emerging markets is preferred.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08h September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Liquidation and Partner Support Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Facilitate daily Merchants and MoMo Fees Liquidations.
- Track the Merchant’s queries and ensure they are addressed on time.
- Handle with urgency any Mobile money related query from field staffs, service centers, call centers, franchises, mobile money agents, clients, etc
- Timely support to Mobile Money partners in relation to liquidations matters.
- Ensure all SLAs between MMRL and partners are respected.
- Ensure proper documentation/Filing of all liquidation forms.
- Ensure both real-time and manual liquidations are done as per required standards.
- Attend and close all audit-related issues arising from the respective section.
- Assist clients in understanding the value proposition and range of Finco products and services.
- Support with the ECW/EWP22 tests where required.
- Assist to initiate supplier invoices for payment in automation.
- Work closely with the other teams within OpCo as well as other support functions to optimize the revenue generation opportunity.
- Perform all daily central operations as they arise.
- Handle any other task that might be assigned by the supervisor.
- Bachelor’s Degree in Finance or Accounting or any other related field.
- 2 Years’ experience in Finance Operation of banking or Fintech.
- Ability to balance workload, deal with multiple priorities and ability to work within
a team in a changing environment.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
MMRL – Finance Operations Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Ensure MOMO statements are issued on time to corporate customers.
- Provide Partners with wallet balance confirmations within 48 hours.
- Facilitate operational Reversals and adjustments where required.
- Facilitate system manual settlements where required.
- Monthly support to Mobile Money Revenue Preparation and Reporting
- Attend to partner requests on a daily basis.
- Timely support to Mobile Money partners
- Ensure all partners get their receipts/EBM Invoices on time.
- Perform all daily central operations as they arise.
- Establish and maintain productive business relations/ partnerships with clients.
- Assist clients in understanding the value proposition and range of Finco products and services.
- Initiating Purchase request form (PRF) in the procurement tool when required.
- Provide first-level support to all partner banks, especially on push and pull transactions.
- Work closely with teams within other OpCos as well as other support functions to optimize the revenue generation opportunity.
- Support with the ECW/EWP22 tests when required.
- Handle any other task that might be assigned by the supervisor.
- A Degree in Finance or Accounting, management, or a related field is mandatory.
- Knowledge of Banking or Fintech finance operations is an added advantage.
- Ability to balance workload, deal with multiple priorities and ability to work within a team
in a changing environment.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Field Activation & Agent Quality Analyst at MTN Mobile Money: (Deadline 8 September 2023)
- Abide by and execute the functional strategy cascaded by the functional lead.
- Assist in the review of the functional strategy and roadmap, in collaboration with the functional lead, to ensure its alignment with the changing dynamics of the internal and external ecosystem.
- Participate in strategic meetings, when required.
- Execute Commercial department wide transformation initiatives, when required by the functional lead.
- Implement adequate risk mitigation and controls, with directions from the functional lead.
- Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
- Assist in the preparation of proposals on change initiatives SLA, policies and procedures, when required.
- Escalate issues that will result in severe time, scope, productivity, and cost or resource impact on functional lead.
- Execute projects initiated in the specific sub-function.
- Abide by the established objectives, targets and budgets for the sub-function, when required.
- Document identified key risks, issues and dependencies and set mitigation actions, with guidance from the functional lead.
- Prepare documentation required for sign-off on tactical changes.
- Ensure execution in alignment with Commercial department strategy.
- Agent float management analysis.
- Report daily to the functional lead relating to progress made within the work area and in accordance with the measurement metrics set by the organization.
- Report on an ad-hoc basis on specific projects, as required.
- Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance with the same.
- Comply with the set governance mechanisms, under supervision from the functional lead.
- Evaluate the efficiency and effectiveness of assigned channel strategies and propose and offer suggestions for improvements.
- Analyse agent profitability and provide recommendations.
- Execute initiatives aligned with specific go-to-market strategies for assigned channels.
- Support channel transformation, when required, to drive new routes to market and improve efficiency to drive cost savings.
- Execute channel strategy to accelerate targeted revenue growth.
- Execute roadmap for delivery of channel changes based on consumer insights and business requirements.
- Support in channel lifecycle management with a specific focus on rationalization and elimination of duplicative channels, the introduction of enhanced service offerings, re- design of existing channel capabilities
- Perform data analytics across each of the assigned channels to identify business trends and opportunities for growth.
- Support all joint business planning activities with channel partners.
- Prepare periodic reports on channel profitability, operator performance and sales performance trends and generate periodic channel assessment reports for channel performance review.
- Research and provide feedback reports on competitor activity, network quality, peculiar market situations and any issues affecting the marketing of Fintech products and services in the region.
- Execute territory specific initiatives and manage profitable and sustainable partnerships to ensure the achievement of the Fintech business objectives in the region.
- Execute initiatives aimed at integration of channel strategy.
- Liaise with management to identify and attend to specific distributor/channel needs, and resolve problems, when required.
- Act as a secondary point of contact for partners and gather insights on product uses and needs.
- Identify and share opportunities for operational improvements.
- Timely provision of reports to external stakeholders.
- Performs any other tasks that may be assigned from time to time by immediate supervisor.
- Bachelor’s degree in marketing, or any other relevant field
- A minimum of 2 to 3 years’ total experience in sales, marketing or agent management.
- Experience in Fintech, banking or Mobile Money is preferred.
- Experience working in a global/multinational enterprise with a good understanding
emerging market is preferred
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Regional Sales Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Manage the implementation of Mobile Money sales initiatives and Channel plans in the assigned business area.
- Strategically drive effective and efficient rebalancing models that deliver the right liquidity support in the Mobile Money ecosystem.
- Ensure supervision and coordination of Mobile Money customers, partners, and merchants in the region of operation to achieve agreed mobile money sales targets.
- Review Sales strategies around operation and advise suitable sales strategy to achieve set commercial KPIs.
- Prepare periodic sales forecasts within agreed budgets and ensure effective management within the framework set by management.
- Build, manage and maintain a high performing mobile money sales/acquisition in the region of operation.
- Develop and execute business initiatives within assigned business operations.
- Ensure adequate training of all sales forces (Merchants, activators, Agents and others) to deliver Mobile Money sales targets on the ground.
- Make regular contacts with key customers and partners to build strong relationship in the interest of mobile Money business.
- Coordination and management of Mobile Money customer complaints in assigned regions of operation.
- Provide accurate and timely reports and acquisition/sales forecasts.
- Identify new potential channels to accelerate Mobile Money democratization (Schools, NGOs, hospitals, travel agencies, markets, taxi & bike unions, supermarkets, brewery companies, etc.) around operation.
- Timely provision of reports to external stakeholders.
- Perform any other duties that may be assigned from time to time by immediate supervisor.
- Bachelor’s degree in marketing, or any other relevant field
- A minimum of 2 to 3 years’ total experience in sales or marketing fields.
- Experience in Fintech, banking or Mobile Money is preferred.
- Experience working in a global/multinational enterprise with a good understandin
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Specialist, Nostro and Non-Revenue account reconciliation at MTN Mobile Money: (Deadline 8 September 2023)
- Daily monitoring of all transactions happening on bank accounts in the ledger as well as those at the Bank and identify any irregularities.
- Daily monitoring of all transactions happening on non-revenue accounts including system accounts to identify any irregularities.
- Report any suspected fraudulent transactions to the supervisor for immediate action.
- Identify gaps in existing internal controls, and pinpoint areas where risks relating to banking transactions could be minimized.
- Identify dormant accounts and ensure they are managed in line with the Company policy.
- Provide documentation for the purpose of supporting all financial transactions.
- Prepare daily bank reconciliation reports regarding all cash deposits and withdrawals to ensure daily sign-off in line with the policy.
- Resolve any reconciling items within the timelines stipulated in the Company policy.
- Ensure Bank confirmations are prepared and shared and responses obtained for audit purposes.
- Adhere to corporate standards and procedures in all reconciliation activities.
- Handle any other task that might be assigned by the supervisor.
- A Degree in Finance or Accounting, management, or related field is mandatory.
- A minimum of 2 years’ experience in Fintech, Banking or Digital operations.
- Possess experience in performing operational bank accounts and internal accounts reconciliations in Fintech, Banking or Digital companies.
- Intermediate computer software skills, including Excel and Accounting packages.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Trust Accounts Reconciliation Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Ensure daily Reconciliation of Trust accounts is done before 12:00 PM.
- Ensure proper documentation/Filing of all signed reconciliations is done daily as per the policy.
- Daily Reconciliation and settlement of Push and Pull accounts.
- Adequate follow-up and resolution of long outstanding unreconciled items.
- Strict adherence to all financial control procedures at all times, such as ensuring all posting in the respective banks is done with approved support.
- Attend and close all audit related issues.
- Assist clients in understanding the value proposition and range of Finco products and services.
- Reconciling payments to ensure the accounting system reflects the correct transactions.
- Work closely with teams within other OpCos as well as other support functions to optimize the revenue generation opportunity.
- Handle any other task that might be assigned by the supervisor.
- A Degree in Finance or Accounting, management, or a related field is mandatory.
- A minimum of 2 years’ experience in Fintech, Banking or Digital operations.
- Possess experience in performing Bank account reconciliations in Fintech, Banking or Digital companies.
- Intermediate computer software skills, including Excel and Accounting packages.
- Demonstrate strong client relationship management and customer service skills.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Trust Accounts Reconciliation Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Ensure daily Reconciliation of Trust accounts is done before 12:00 PM.
- Ensure proper documentation/Filing of all signed reconciliations is done daily as per the policy.
- Daily Reconciliation and settlement of Push and Pull accounts.
- Adequate follow-up and resolution of long outstanding unreconciled items.
- Strict adherence to all financial control procedures at all times, such as ensuring all posting in the respective banks is done with approved support.
- Attend and close all audit related issues.
- Assist clients in understanding the value proposition and range of Finco products and services.
- Reconciling payments to ensure the accounting system reflects the correct transactions.
- Work closely with teams within other OpCos as well as other support functions to optimize the revenue generation opportunity.
- Handle any other task that might be assigned by the supervisor.
- A Degree in Finance or Accounting, management, or a related field is mandatory.
- A minimum of 2 years’ experience in Fintech, Banking or Digital operations.
- Possess experience in performing Bank account reconciliations in Fintech, Banking or Digital companies.
- Intermediate computer software skills, including Excel and Accounting packages.
- Demonstrate strong client relationship management and customer service skills.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
MMRL – Remittance Reconciliation Specialist at MTN Mobile Money: (Deadline 8 September 2023)
- Assist clients in understanding the value proposition and range of Finco products and services.
- Daily Reconciliation of all international payment partners.
- Ensuring actual revenues from remittance are collected and booked.
- Provide weekly updates to management and group about remittance performance.
- Provide weekly updates to the group about remittance performance.
- Identify and ensure all leakages are reported and actioned within 12hrs of existence!
- Ensure monthly reporting as required by group reporting standards.
- Strict adherence to all financial control procedures
- Ensure that updates required in the remittance setup are done timely.
- Work closely with the teams in other OpCos with Group Fintech as well as other support functions to optimize the revenue generation opportunity.
- Handle any other task that might be assigned by the supervisor.
- A Degree in Finance or Accounting, management, or a related field is mandatory.
- Ability to balance workload, deal with multiple priorities and ability to work within a team in a changing environment.
- A minimum of 2 years’ experience in international payments
- Must have detailed knowledge of FX transactions, International Payments, SEPA, and Swift to mention a few.
- Knowledge of Fintech Finance operations is an added advantage.
- Accuracy and excellent attention to detail is mandatory.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
Channel Analytics & Reporting at MTN Mobile Money: (Deadline 8 September 2023)
- Develop analytics to support Mobile Money sales channels (traditional – agents, freelancers, service centers, connect shops & digital – Momo App, website.etc) and to drive Sales Subscriber acquisition and increase revenues
- Develop commercial Models that deliver timely and action-oriented outputs that can drive commercial discussions for strategic decisions in the Mobile money sales channels.
- Support the development of strategic business plans, budgets, and forecasts.
- Define the implementation and business intelligence roadmaps for various Mobile Money products and services introduced in the Market.
- Preparation, Presentation, and Implementation of approved Mobile Money Sales Channel structure, commissions, and Channel Incentives ensuring Channel performance improvement and Channel Loyalty
- Data Mining and Segmentation and Data Analytics for Sales and distribution.
- Work with partner departments to provide external benchmarking of MTN’s performance within the market, highlighting opportunities to drive incremental revenue.
- Proper Market analysis and performance reporting of Non-Financial KPIs related to Channel Sales activities (float and cash distribution), Trade Activations, Gross Adds, Market Share, MoMo conversion rate, and other Key indicators showing key trends that will support sales strategy and decision making.
- Analyze the performance of Mobile Money sales channels and design strategies for permanent improvement.
- Improve operational efficiencies by formulating and implementing business processes.
- Driving standardization and consistency in reporting
- Weekly and Monthly reporting on Pricing, Commission, Market Share, Sales Channel and Quality of Customer.
- Tracking the performance of Revenue generating Agents, Merchants, Freelancers, and Channel Developers and suggesting performance improvement strategies
- Daily, weekly, and Monthly Analysis of Channel performance against regional targets for all Financial and Non-financial KPIs.
Education:
- Degree/diploma in Business IT, Statistics, Data Visualization/reporting or related field.
- Post Graduate degree in a similar or related field is an advantage.
Experience:
- A minimum of 2 to 3 years total experience in Data Analytics / Engineering /
Visualization is required. - Experience in Fintech, banking or Telecom is preferred.
- Experience working in a global/multinational enterprise with a good understanding of
emerging markets is preferred. - Experience in data analysis and management, business performance management
and BI within the Fintech industry - Knowledge of modern Big Data platforms and Open-Source solutions to database,
data analysis, and data management - Deep knowledge and experience in data reporting/visualization tools (Power BI,
Tableau, etc.) - Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
- Experience working across global locations/ regions and have a grasp of political,
social, infrastructure and integrity challenges.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: [email protected].
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
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