2 Job Positions at Airtel Rwanda: (Deadline 15 October 2021)

2 Job Positions at Airtel Rwanda: (Deadline 15 October 2021)

2 Job Positions at Airtel Rwanda: (Deadline 15 October 2021)

Lead -Internal Audit at Airtel Rwanda: (Deadline 15 October 2021)

JOB DESCRIPTION – Internal Audit Lead

Position title:

Lead – Internal Audit

Business Unit / Function:

Internal Assurance

Reports to:

MD/CEO (administratively) & Head of  Internal Audit, & Risk Assurance Africa (Functionally)


Reporting to someone administratively means that person is your official supervisor, with formal responsibility to hire, train, evaluate, pay, and potentially fire you. This is sometimes referred to as hiring-and-firing authority.

If you report to someone functionally, it means the person is in a more senior role in your business function (for example, marketing, operations, HR, or sales), and is therefore responsible for providing you with guidance and general direction on matters pertaining to your business function.

The role is responsible for performing reviews and investigations to reinforce compliance to processes, procedure, and controls. In addition, the role ensures that processes and procedures are in place for fraud prevention and for instituting risk assessment and control awareness programmes across all functions. The role aims to provide assurance to senior management, the Board of Directors, and Board Audit Committee on compliance to the approved and laid down processes, procedures, and controls in the key risk areas of the OpCo



                                              SUPPORTIVE ACTIVITIES

1.Improved Internal Control Environment to provide independent assurance on Airtel’s control and risk management processes

  • Ensure that issues arising from the audit and other compliance reviews are well understood by all levels of management and staff and that learning on fraud and control issues are shared amongst relevant.
  • Facilitate departmental risk assessments to identify high-risk areas within the organization that are further summarized for senior management and board reporting
  • Conduct periodic reviews of the processes and procedures of the Opco to eliminate and/or mitigate business/enterprise/technical and operational risks.
  • Take ownership of the local Internal Audit Plan and effectively coordinate with external partners to ensure it is delivered.
  • Review control mitigation plans of Functions and ensure adequate and prioritized management attention on remediating known issues and preventing recurrences.
  • Raise awareness of the aims and objectives of risk management and assist process owners in carrying out risk assessments, develop risk registers, and monitoring the outcomes and effectiveness of the risk management process.

2.Frequent and consistent Compliance Reviews and Reporting

  • Plan communication and training programs to help employees understand their roles in compliance.
  • Carry out regular audits to ensure compliance with regulations, policies and procedures.
  • Maintain records of compliance activities, including any complaints or investigations.
  •  Provide reports to the senior executive team, highlighting any areas of the potential risk to the company.
  • Identify and Implement a Compliance Monitoring framework and prepare to submit compliance status reports to the board on a regular basis.

3. Fraud Investigation and Reporting

  • Plan and undertake investigations into allegations of fraud
  • Reduce fraud-related losses by efficiently and effectively investigating, preventing, detecting, analysing, reporting, and recovering losses.
  • Assist in the identification of control weaknesses and implementing solutions and controls for future improvements.
  • Assist in the development and delivery and to participate in education, training, and awareness activities as part of the fraud prevention program.
  •   Initiate and maintain liaison with police and other law enforcement agencies, other external agencies, legal departments, and prosecuting Counsel where appropriate.

4. Timely and accurate Board Audit Committee Engagement

  • Maintain a calendar for the board audit committee meetings.
  • Consolidate information for reporting to the board on a quarterly basis.
  • Coordinate receipt and dispatch of all necessary documentation and communication.
  •  Ensure all levels of review prior to dispatch of board papers.

5. Timely Group Internal Assurance Engagement and coordination of Audit support

  • Reporting to the Head Internal Audit & Risk Assurance on the status of reviews.
  •  Flash reporting for significant issues noted in ongoing reviews.
  • Preparation of all reports required for presentation to Airtel Senior Management.
  •  Periodic reporting on the implementation of improvement opportunities noted in reviews.


(List the significant numerical data which will reflect the scope and scale of activities concerning this job).

  •  Manages and coordinates relationships and work of all consultants and Internal Audit teams in order to ensure they successfully complete the audits in a timely manner and within budget
  •  Manages consultants performing roles in process mapping, and compliance (E&Y, PwC etc)


Educational Qualifications  & Functional / Technical Skills

  •  Undergraduate degree in Accounting/business/IT/Network
  •  An IT/Network related degree is preferred for this role
  • Professional qualification: ACA / ACCA / CPA / CISA (Desirable)

Relevant Experience

  • Minimum 8 years experience in Audit, Risk, Control, and Compliance related roles.
  •  Experience in Telecoms/Service Industry added advantage
  •  IT Literacy

Other requirements (Behavioural etc.)

  • Strong analytical and problem-solving skills
  •  Excellent interpersonal skills; stakeholder management and collaboration, ability to engage at EC level
  •  Excellent and effective communication skills, both written and oral
  • Team Player
  • Able to handle and prioritize multiple projects simultaneously
  • High personal standards and results-oriented

Application procedure:

 Interested and qualified candidates are invited to apply for the roles by sending an application letter and resume to Airtel_Rwanda_News@rw.airtel.com

Only shortlisted candidates will be contacted.

The deadline for applications is 06.00 PM on 15 October 2021


Infrastructure Engineer at Airtel Rwanda: (Deadline 15 October 2021)


Position title:

Infrastructure Engineer

Business Unit / Function:

Information Technology

Reports to:

Infrastructure Manager


Efficient monitoring, implementation, administration, operations, and maintenance of servers, storage, backup. IT Infrastructure and Datacenter.

A critical role in IT infrastructure engineering which demands an individual to demonstrate capabilities in handling issues related to infrastructure to support all business. The individual will be completely responsible /accountable for Infrastructure hosted in the Datacenter, and support to implementation of all projects related to IT infrastructure.

The role of an Infrastructure Engineer is to assist in providing technical support to a complex and high-octane IT environment and to also improve reliability, availability, security, and performance across all aspects of the IT landscape.

  1. Roles & Responsibilities

 A strong and broad-ranging technical background is essential as this is a hands-on role with the requirement to implement and maintain technical solutions throughout the Daisy Group IT Infrastructure. The role requires the ability to deliver on both operational and project tasks, against deadlines and work to industry best practices.

As an Infrastructure Engineer, you will be responsible for the entire, internal Windows server infrastructure, hardware, storage, and services provided by IT, all of which are critical for the continuity of the business. Time will be spent enhancing and standardizing the environment, resolving BAU problems, finding issues and proposing improvements, communicating among the rest of the IT team as well as planning and executing deployments.

  • Support & optimize infrastructure both physical and virtual
  • Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, backup, etc. in accordance with standards and project/operational requirements.
  • Where possible automated, approaches for system administration tasks
  • Support the effective documentation of server procedures regarding design and implementation of hardware, software, and systems
  • Actively perform system monitoring, verifying the availability and integrity of all servers, systems, and key processes
  • Responsible for DC and DR hygiene and its related reporting.
  • Monitoring of network devices and backup and maintain daily checklists.
  •  Daily reports/Alarm monitoring/monitoring of incidents queue.
  •  Closure of tickets in the Service desk tools.
  •  Reassignment of unresolved tickets to Central team resolver group bin.
  • Monitoring of Servers and backup and maintain daily checklists.
  • Responsible for maintenance and administration, enhancements, following change management policies, report capacity, and availability,
  •  Maintains a roster for shift management
  • Coordinate with Central team for any technical support and expected to participate in weekly Operational and Change management meetings
  •  Responsible for Security and Risk Management compliance activities.
  • Technical training sessions to associate and support team.
  • Switching: Layer2 switching, VLANs, InterVLAN routing, Multi-protocol layer switching (MPLS).
  • Support to resolve all issues related to Remote Access and VPN monitoring/creation
  • Diagnose and resolve hardware, OS, storage, backup, Active Directory, responsibilities will include both DC and DR.
  • Responsible for Security and Risk Management compliance activities.

Required Technical Competency

  • At least 2-3 years full-time professional experience supporting the following: server, storage, IT security, working experience within an Infrastructure Team
  • Advanced working knowledge of Active Directory/DHCP/DNS etc
  • Excellent troubleshooting skills and logical approach to problems
  • Exceptional communication skills – both written and verbal
  • Organized with high attention to detail
  • System Administration skills (Operating systems, networking, hardware, virtualization)
  • Project work involvement\implementation\planning
  • Good knowledge of operating systems like Windows, Linux
  • Structured cabling of Network Devices.
  • Can handle complex nature tickets,
  • Serves as an escalation point for all issues within a tower (Windows/VMware, Unix, Backup & Recovery, SAN storage middleware)
  • Good Knowledge in Network Auditing and standardization projects in DC & Campus LAN Network.
  • Strong grasp of Microsoft Active Directory administration
  • Familiarity with working knowledge of network troubleshooting tools like Wire Shark and Putty, a strong grasp of TCP/IP concepts, VLANs, Wireless Networking technologies and security, VPN
  • Strong grasp of Windows Servers (a different version), VMWare vCenter, EMC
  • Understanding of virtual and bare-metal backup as well as High Availability solutions
  • Ability to support and resolve a wide range of daily technical issues; eagerness to investigate and learn new technologies
  • Scripting knowledge via PowerShell
  • Strong ability and emphasis on automation where applicable; provisioning and patching of endpoints
  • Extremely well-developed organizational, time management, and analytical skills
  • Dependable and reliable with a strong improvement focus
  • A thoughtful team player who can work independently
  • Strong attention to detail, documentation, communication skills, and follow-through
  • Ability to work off-hours as needed for IT operations and projects
  • Ability to keep up to date with the latest tech innovations
  • Ability to work effectively under pressure


  • MCSE\MSCA or other professional IT qualification
  • Server\Exchange 2016
  • Server administration\trouble shooting
  • Linux experience\skills
  • Logic Monitor skills
  • Infrastructure security
  • Automation experience
  • Powershell scripting

Application procedure:

 Interested and qualified candidates are invited to apply for the roles by sending an application letter and resume to Airtel_Rwanda_News@rw.airtel.com

Only shortlisted candidates will be contacted.

The deadline for applications is 06.00 PM on 15 October 2021


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