2 JOB POSITIONS at BBOXX / Rwanda
Product Associate: Solar Appliances at BBOXX / Rwanda
Title: Product Associate: Solar Appliances
Reports to: Product Manager: Power DC
Location: Kigali, Rwanda (with some travel to China and other locations)
Role brief: This role is on the product management team, and is responsible for managing all of BBOXX’s solar appliances, including our lights, radios, and torch. This includes developing new product ideas, writing user requirements, coordinating with the sourcing team, and managing the rollout of new appliances.
About the role
The product associate will be responsible for all product management of our solar appliances, including:
Defining the requirements for new products:
Working with the research team and other product managers to identify customer needs and develop new product ideas
Conducting research to identify key requirements and demand for new appliances
Building a business case for new products and presenting it to relevant stakeholders
Compiling user requirements and technical requirements for these new products
Coordinating the sourcing process for all appliances;
Working with the sourcing team in China to source and test appliances that meet the technical requirements identified
Conducting any field tests needed to evaluate the suitability of potential products
Managing the rollout of new appliances;
Coordinating with the marketing and commercial teams to create marketing documents, sales strategies, and pricing for new appliances
Compiling product packs that contain all of the information that country offices need to know to rollout new appliances
Working with country teams to organize the first rollouts of new appliances to ensure that they go smoothly
Monitoring appliance performance and managing the appliance life cycle;
Coordinating with the technical teams to monitor appliance failure rates and customer satisfaction with existing appliances
Suggesting updates to appliances and coordinating with the sourcing team to make these changes
About you
Bachelors degree, preferably in product design or a similar subject
2+ years of experience in product management, product design, or a similar field
Outstanding communication skills, able to coordinate between teams in multiple offices
Experience in human centered design and/or design thinking and a passion for uncovering customer needs
Highly organized with exceptional project management skills
Creative flair, conceptual/visual ability, and originality
Ability to work under pressure, and in a flexible manner
Ability to interact, communicate and present ideas effectively at all levels of an organization
Experience with business models and basic financial analysis a plus
Technical understanding or an engineering background are a plus
Benefits
Competitive salary and regional/international medical insurance
Our relentless commitment to personal development and career growth
Company-sponsored lunch at select restaurants
Working with the best people in the sector and making an impact to the millions of people living in the dark
Living and working in one of the most beautiful parts of East Africa and travelling to other parts of the continent and beyond
Power DC Product Analyst at BBOXX / Rwanda
Title: Power DC Product Analyst
Location: Kigali, Rwanda
Reports to: BBOXX Power DC Product Manager
Role brief
The BBOXX Power DC Range is composed of solar home systems and appliances that go with them. These systems are designed to provide energy to everyone from rural off-grid customers who need three lights at an affordable to urban customers who want refrigeration and a large TV. The product analyst will work with the Power DC Product Manager to develop the roadmap and vision for this range and make this vision come to life. They will assist with pilot management, project coordination, B2B communication, and anything else needed to develop and manage the product range.
The Power DC Product Analyst should have a deep passion for understanding customer needs and translating those into actionable insights. They will need a versatile skill set, ideally including customer research, project management, basic business modelling, and some engineering knowledge. They should be an excellent communicator, and equally comfortable talking to BBOXX management staff in a boardroom as customers in rural areas.
About the role
Working with the Power DC manager to develop product strategy and roadmaps for products in the DC range.
Working with the Power DC product manager to coordinate with the hardware development, sourcing, process, and finance teams to design and produce products within the range.
Designing and managing pilots to test new products and services or new features for existing products and services.
Designing, conducting, and coordinating customer research to learn about and test the product design and business model for products in the range.
Analyzing data from customer research and other sources in order to derive actionable insights and guide product development and management.
Conducting online research as needed to learn about competition, markets, etc. to assist in product development.
Writing and assembling communications about product changes through presentation and word documents.
Other work as needed to develop and manage products in the Power DC range.
About you
Bachelors degree in engineering, product design, business, or another relevant field.
Excellent project management skills and the ability to coordinate a large number of moving parts.
Top-notch communication skills, particularly with colleagues in international offices.
Experience conducting customer research, both in the form of surveys and in-person interviews
Basic data analysis skills, particularly in Excel, and ability to generate insights from data..
A familiarity with business fundamentals is preferred, ideally with some experience creating and using business models.
Experience in visual design, human design, or mechanical/electrical engineering a plus, but not required.
Benefits
Competitive salary and regional/international medical insurance
Our relentless commitment to personal development and career growth
Company-sponsored lunch at select restaurants
Working with the best people in the sector and making an impact to the millions of people living in the dark
Living and working in one of the most beautiful parts of East Africa and travelling to other parts of the continent and beyond
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