2 Job Positions at Ministry Of Trade And Industry (MINICOM): (Deadline 14 January 2024)

2 Job Positions at Ministry Of Trade And Industry (MINICOM): (Deadline 14 January 2024)

2 Job Positions at Ministry Of Trade And Industry (MINICOM): (Deadline 14 January 2024)

Front Desk Operation Officer at Ministry Of Trade And Industry (MINICOM): (Deadline 14 January 2024)

Job responsibilities

– Examine incoming mails/couriers for completeness; – Answer inquiries about Services offered in MINICOM; – Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly; – Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking; – Troubleshoot customer issues over the phone; – Maintain a balance between institution policy and customer benefit in decision making; – Handle issues in the best interest of both customers and the institution.
Minimum qualifications
    • 1

      Advanced Diploma in Office Management

      0 Year of relevant experience

    • 2

      Bachelor’s Degree in Communication

      0 Year of relevant experience

    • 3

      Bachelor’s Degree in Public Relations

      0 Year of relevant experience

    • 4

      Bachelor’s Degree in Office Management

      0 Year of relevant experience

    • 5

      Advanced Diploma in Communication

      0 Year of relevant experience

    • 6

      Advanced Diploma in Public Relations

      0 Year of relevant experience

    • 7

      Advanced Diploma in Marketing

      0 Year of relevant experience

    • 8

      Advanced Diploma in Customer Relations

      0 Year of relevant experience

    • 9

      Bachelor’s Degree in Marketing

      0 Year of relevant experience

    • 10

      Bachelor’s Degree in Customer Relations

      0 Year of relevant experience

    • 11

      Bachelor’s Degree in Hospitality Management

      0 Year of relevant experienc1

      Resource management skills
      3
      Problem solving skills
      5
      Time management skills
      7
      Results oriented
      9
      Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage.
      12

      Advanced Diploma( A1) in Hospitality Management

      0 Year of relevant experience

      Required competencies and key technical skills2Analytical skills

      4
      Decision making skills
      6
      Risk management skills
      8
      Digital literacy skills
      10
      Knowledge of customer service practices

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Sector Strategic Planning, M& E Specialist at Ministry Of Trade And Industry (MINICOM): (Deadline Deadline 14 January 2024)

Job responsibilities

– Coordinate the whole process of planning and budgeting of the Ministry and affiliated agencies’ programs; – Consolidate Ministerial action plans; – Elaborate guidelines for the Ministry’s strategic plan; – Provide technical support to different departments and/or Units in elaboration of their respective action plans and strategic plans; – Plan Ministerial programs and projects in line with its vision, mission and goals; – Participate in producing a consolidated budget for the Ministry and ensure that it’s entered into the appropriate software (SMART IFMS, etc.). – Monitor the accuracy in budget execution in line with the Ministry’s Single Action Plan and advise the Ministry accordingly; – Advise the Directorate General of Planning, Monitoring & Evaluation on necessary changes and or review to improve planning and budgeting exercise; – To ensure Monitoring and Evaluation of the Ministry and affiliated agencies plans and programs, – Provide monthly, quarterly and annual reports on Ministry Action Plan Implementation; – Conduct baseline studies to establish initial program performance indicators – Advise the Ministry on actions to be taken in order to ensure the efficient and effective implementation of plans and programs.
Minimum qualifications
    • 1
      Bachelor’s Degree in Economics

      3 Years of relevant experience

    • 2
      Bachelor’s Degree in Public Policy

      3 Years of relevant experience

    • 3
      Bachelor’s Degree in Project Management

      3 Years of relevant experience

    • 4
      Master’s Degree in Public Policy

      1 Years of relevant experience

    • 5
      Master’s Degree in Project Management

      1 Years of relevant experience

    • 6
      Bachelor’s Degree in Management

      3 Years of relevant experience

    • 7
      Bachelor’s Degree in Development Studies

      3 Years of relevant experience

    • 8
      Bachelor’s Degree in Statistics

      3 Years of relevant experience

    • 9
      Bachelor’s Degree in Monitoring & Evaluation

      3 Years of relevant experience

    • 10
      Master’s Degree in Economics

      1 Years of relevant experience

    • 11
      Master’s Degree in Management

      1 Years of relevant experience

    • 12
      Master’s Degree in Development Studies

      1 Years of relevant experience

    • 13
      Master’s Degree in Statistics

      1 Years of relevant experience

    • 14
      Master’s Degree in Monitoring & Evaluation

      1 Years of relevant experience

    • 15
      Master’s Degree in Business Administration

      1 Years of relevant experience

    • 16
      Bachelor’s Degree in Finance

      3 Years of relevant experience

    • 17
      Master’s Degree in Finance

      1 Years of relevant experience

    • 18
      Bachelor’s Degree in Business Administration

      3 Years of relevant experience

    • 19
      Bachelor’s degree in any other field with PMP or any project/planning related professional course certified by competent organs

      3 Years of relevant experience

  • 20
    Master’s Degree in any other field with PMP or any project/planning related professional course certified

    3 Years of relevant experience

Required competencies and key technical skills

    • 1
      Resource management skills
    • 2
      Analytical skills
    • 3
      Problem solving skills
    • 4
      Decision making skills
    • 5
      Time management skills
    • 6
      Risk management skills
    • 7
      Results oriented
    • 8
      Digital literacy skills
    • 9
      Knowledge of National Planning, budgeting and reporting framework, tools and systems
    • 10
      Strategic planning and decision-making capabilities
    • 11
      Knowledge of programs and project planning, monitoring & evaluation
    • 12
      Knowledge on research and data analysis, reporting, budgeting
    • 13
      Capabilities in quality assurance of documents
    • 14
      Knowledge of national development agenda for the long and medium term
    • 15
      Knowledge policy formulation and analysis
    • 16
      Knowledge of global, continental and regional development Agenda
    • 17
      Knowledge in application of results-based management
    • 18
      Confidence in using analytical software applications and tools like Microsoft Excel, SPSS, Word and PowerPoint
    • 19
      Fluency in Kinyarwanda, English and/ or French. Knowledge of all is an added advantage
  • 20
    Knowledge and understanding of the Rwandan Trade and Industry system

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