2 Job Positions of Customer Care at TC-Kira Microfinance PLC: (Deadline 25 February 2026)
2 Job Positions of Customer Care at TC-Kira Microfinance PLC: (Deadline 25 February 2026)
JOB ANNOUNCEMENT
Overview of the Organization
Born from the community spirit of Authentic Word Ministries/Zion Temple Celebration Center (AWM/ZTCC) in 2023, TC-Kira Microfinance PLC, embarks on a mission to empower Rwandan’s growth through innovative financial services. Specializing in uplifting SMEs, households and enterprises, we are setting our sights beyond Rwanda, aiming for a broader impact across Africa. With us, you are not just a client but a partner in prosperity.
Position: Customer Care
Number: Two (2)
Type of contract: Open-ended contract
Responsibilities:
The position of Customer Care is very key for a financial institution. The responsibilities of Customer Care are as follows:
- Assure all required writings of the TC-Kira needed for administrative purpose, and manage the safety documentation of TC Kira,
- Assist TC-Kira in all administrative matters especially those related to the launching of the TC-Kira’s operations,
- Manage events and meetings of the TC-Kira at internal and external level,
- Facilitate the communication and the reception of national and international partners,
- Set up of action plan and make follow up,
- Support the business development and marketing services,
- Participate in all activities related to the promotion of the positive image of the TC-Kira through effective public relations,
- Assist and guide the TC-Kira in media relations and other communication needs,
- Prepare and submit regular activities reports,
- Perform other duties provided by the supervisor.
Requirements
A2 or A1 in Secretariat Studies, Office Management with working experience of 2 years in domain or A0 in Public Administration, Management, Administrative Sciences, Sociology, Social work, ICT.
Key technical skills and knowledge required:
* Office management skills,
* Excellent communication skills,
* Organisation skills,
* Computer knowledge (Word processing, Excell, Power Point and Internet),
* Excellent interpersonal skills,
* Public speaking skills,
* Bookkeeping skills,
* Time management,
* Discretion,
* Analytical and problem solving,
* Fluent in Kinyarwanda, English and/or French. Knowledge of all is an advantage.
Interested candidate must sent the application includes: cover letter, CV and copy of degrees at email: info@trustcapitalkira.com on 25h February 2026 at midnight.
Done at Kigali, on 12th February 2026
KIRUHURA Jean de Dieu
Managing Director
TC-Kira MFI Plc
Attachment
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