20 Job Positions at Rwanda Revenue Authority: (Deadline 8 May 2023)
3 Job Positions of Principal Technical Officer in charge of Network Administration at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Network Administration Team |
| Job Title: |
Principal Technical Officer in charge of Network Administration |
| Grade: |
T3 |
| Supervisor: |
Director in charge of IT Infrastructure Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A principal technical officer in charge of network administration is responsible of RRA network, performing maintenance to ensure that the network is operating at full capacity. S/he will administer, and troubleshoot network devices such as firewalls, routers, and switches. |
| Key duties and responsibilities |
- Configure network devices
- Troubleshoot and resolve issues with the network
- Identify and eliminate bottlenecks to ensure network efficiency
- Contribute in network design and implementation.
- Provide network support for a large scale network with different operating systems.
- Maintain network connectivity on LAN, WAN and Internet.
- Monitor, maintain and support on network access control
- Provide support on the virtualized environment (vmware)
- Work closely with support team to solve end user network related issue
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- Dell Associate – Networking version 1.0 (Data Center Administrator: DCA) or any other networking training on the same level
- DCS-IE: Implementation Engineer, Campus Networking or any other training on the same level
- DCS-IE: Implementation Engineer, Data Center Networking or any other training on the same level
- Implementing and Administering Cisco Solutions (CCNA)
- Red Hat System Administration 1&2
- The ability to provide support on the virtualize environment (VMWARE)
|
| Skill Type |
Required Skill |
Required Proficiency level |
| COMMUNICATION |
COMMUNICATION |
advanced |
| IT Security |
Networking |
advanced |
| Language |
Proficiency in English |
medium |
| Language |
Proficiency in French |
medium |
| Required Competencies |
- Problem solving
- Communication
- Time management
|
| Required Experiences |
- 6 years experience in Network administration and Security
|
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Professional in Charge of Storage Management at Rwanda Revenue Authority: (Deadline 8 May 2023)
| Job details |
| Storage & Server Administration Team |
| Job Title: |
Professional in Charge of Storage Management |
| Grade: |
P1 |
| Supervisor: |
Director in charge of IT Infrastructure Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| Professionals in charge of Storage Management will be responsible of handling and maintaining data storage’s engineering process and optimize virtualized network. S/he will deploy virtual applications in physical and virtualized environments, and provide its support. |
| Key duties and responsibilities |
- Monitor and Analyze Storage and backup infrastructure logs and status and determine inefficiencies and problems, recommend improvements
- Maintain the security and the performance of the storage and backup infrastructure
- Developing and deploying customized virtualization solutions
- Produce accurate technical and detailed support documentation
- Schedule Server backup and performs restore and recovery procedures
- Optimizing network hardware and software to enable virtualization integration
- Virtualize Physical servers and connect them to network
- Implement storage, virtualization and backup upgrades and supplied patches
- Keeping informed of developments in virtualization technologies and products
- Monitor storage, virtualization and backup infrastructure logs, in order to fix any security or performance issues
- Work closely with the systems , databases and application administrators to scedule and test backup
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- VMWARE Administration Training
- MICROSOFT Administration Training
- LINUX Server Administration Training
- Associate – Information Storage and Management version (DCA-ISM Certification) and other related training
- DCA: Cloud Infrastructure and Services and DCA: Information Storage and Management
- DELL Information Storage and Management ISM
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Extensive Technology Knowledge |
Troubleshooting/problem-solving skills |
advanced |
| Language |
Proficiency in English |
medium |
| Language |
Proficiency in French |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Required Competencies |
- Analytical skills
- Problem solving
- Communication
- Time management
|
| Required Experiences |
- 2 years experience in Storage, backup and virtualization Infrastructure administration
|
CLICK HERE TO READ MORE AND APPLY
Principal Professional in charge of Network Administration at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Network Administration Team |
| Job Title: |
Principal Professional in charge of Network Administration |
| Grade: |
P3 |
| Supervisor: |
Director in charge of IT Infrastructure Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A Principal Professionals -Technical Level in charge of Network Administration is a technical expert in a given business function responsible to help, improve the policies, strategies, processes and systems typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to business problems and recommend innovations to improve business operations. A Professional officer may also perform selected operational and technical roles of a highly complex nature either on occasional or permanent basis based on the nature of the business function |
| Key duties and responsibilities |
- Analyze network data and determine inefficiencies, problems and recommend improvements.
- Develop,design and improve the network architecture
- Oversee the installation, configuration, and administration of network devices
- Execute the network devices backups and recovery
- Install new version and firmware upgrade
- Facilitate and manageTroubleshoot technical issues and develop effective solutions
- Lead the team of network administrators and report team’s activities
- Maintain network connectivity on lan, wan and internet.
- Implement and manage the primary datacenter, disaster recovery site and back up links
- Provide support on the virtualize environment (VMWare)
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Computer Science specialized in Network configuration and maintenance
- Bachelor’s Degree in Information Technology specialized in Network configuration and maintenance
- Bachelor’s Degree in Information Systems specialized in Network configuration and maintenance
- Bachelor’s Degree in Computer engineering specialized in Network configuration and maintenance
|
| Relevant Qualifications |
| Required Trainings |
- Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) is highly recommended
- Implementing and Operating Cisco Security Core Technologies (SCOR) is highly recommended
- Dell Associate – Networking Version 1.0 (DCA) or any other networking training on the same level
- DCS-IE: Implementation Engineer, Campus Networking or any other training on the same level
- DCS-IE: Implementation Engineer, Data Center Networking or any other training on the same level
- Redhat System Administration 1&2
- VMware vSphere Training
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Analytical |
Analytical |
advanced |
| Extensive Technology Knowledge |
In-depth knowledge of different networking technologies especially Dell and Cisco |
advanced |
| Interpersonal |
Team working skills |
advanced |
| Language |
Proficiency in English |
medium |
| Language |
Proficiency in French |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Required Competencies |
- Analytical skills
- Problem solving
- Resource management
- Communication
|
| Required Experiences |
- 6 years experience in Network administration and Security
|
CLICK HERE TO READ MORE AND APPLY
3 Job Positions of Professional in charge of Cyber-Security at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Cybersecurity Team |
| Job Title: |
Professional in charge of Cyber-Security |
| Grade: |
P1 |
| Supervisor: |
Director in charge of Digital Transformation & Cybersecurity |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A Professional in charge of Cyber-Security will contribute and help to improve IT policies, strategies, processes and systems typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to IT risks and to recommend innovative solutions to improve the IT security during operations. |
| Key duties and responsibilities |
- Set and implement user access controls and identity and access management systems
- Monitor network and application performance to identify irregular activities
- Perform regular audits to ensure security practices are compliant
- Deploy endpoint detection and prevention tools to prevent malicious hacks
- Set up patch management systems to update applications automatically and regularly monitor the patching management system to ensure RRA systems are well secured
- Implement comprehensive vulnerability management systems across RRA systems and staff devices on-premises and in the cloud where applied
- Monitor and support the security part of rra vmware infrastructure or any other virtualized infrastructure
- Be part of a proactive incident response team to ensure that, the incident response plan is being tested for and resolve system vulnerabilities, maintaining strong security best practices and providi
- Monitor and support the security part of virtualized infrastructure
- Ensure that all users receive periodic IT security awareness briefing
- Closely collaborate with both internal and external reviewers
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- Certified Information Systems Security Professional (CISSP) Training
- Certified Information Security Manager (CISM)
- Certified Ethical Hacker (CEH)
- Systems Security Certified Practitioner (SSCP)
- GIAC Certified Incident Handler (GCIH)
- Offensive Security Certified Professional (OSCP)
- VMWARE Certified Technical Associate – Security
- Implementing and Operating CISCO Security Core Technologies (SCOR) is highly recommended
|
| Skill Type |
Required Skill |
Required Proficiency level |
| IT Security |
Information security management based on ISO 27001 STANDARD |
medium |
| IT Security |
Identity and access management |
advanced |
| IT Security |
Digital forensic |
medium |
| IT Security |
Threat intelligence analysis |
advanced |
| IT Security |
Risk and compliance auditing |
advanced |
| IT Security |
Networking |
advanced |
| Required Competencies |
- Analytical skills
- Problem solving
- Risk management
- Communication
|
| Required Experiences |
- 2 years experience in Experience as a Cybersecurity professional on securing IT infrastructure, IT applications and managing IT Risks.
|
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2 Job Positions of Professional in charge of Database Administration at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Database Administration Team |
| Job Title: |
Professional in charge of Database Administration |
| Grade: |
P1 |
| Supervisor: |
Director in charge of IT Infrastructure Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| Principal professional in charge of database administration is a technical expert in database administration. s/he is responsible of database security and performance by implementing proper policies and strategies. s/he make deep analysis to identify performance gaps and recommend solutions |
| Key duties and responsibilities |
- Analyze metrics regarding usage and performance and make a proper decision
- Monitor database performance and identify problems that may arise
- Protect the database against threats or unauthorized access
- Ensure database patching and upgrade
- Ensure a regulary database backup, restore and recovery
- Install and configure of database software
- Analyse data and define database constraints according to the business rules
- Work with system developers to correct data quality errors
- Verify database constraints and ensure their enforcement
- Provide quality assurance of imported data or integrated system
- Support Business Analyst to correct existing data
- Data analysis and maintain corporate data dictionary
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- Database Professional Certificate (Certified at least in one of these professional courses: OCA, OCP, MCSA Certificate or any other related professional courses)
- Linux server essential
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Extensive Technology Knowledge |
Troubleshooting/problem-solving skills |
advanced |
| Language |
Proficiency in French |
medium |
| Language |
Proficiency in English |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Working load management |
Ability to work under pressure. |
advanced |
| Required Competencies |
- Communication
- Analytical skills
- Problem solving
- Time management
|
| Required Experiences |
- 2 years experience in database administration
|
CLICK HERE TO READ MORE AND APPLY
2 Job Positions of Principal Technical Officer in charge of Server Administration at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Storage & Server Administration Team |
| Job Title: |
Principal Technical Officer in charge of Server Administration |
| Grade: |
T3 |
| Supervisor: |
Director in charge of IT Infrastructure Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A Professionals in charge of Server Administration will install, configure Operating Systems of Servers. S/he will analyze the servers status determine any inefficiencies, recommend and implement all necessary improvement. S/he is also responsible of RRA Active Directory |
| Key duties and responsibilities |
- Analyze servers status and determine inefficiencies and problems, recommend improvements
- Maintain the security and the performance of the servers
- Install , configure new servers and advise on operating system to be used
- Implement proper security of file servers
- Implement servers upgrades and supplied patches
- Manage the active directory by implementing all required policies
- Monitor server logs, in order to fix any security or performance issues
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Skill Type |
Required Skill |
Required Proficiency level |
| COMMUNICATION |
Communication Skills |
medium |
| Required Competencies |
- Teamwork
|
| Required Experiences |
- 6 years experience in Server administration
|
CLICK HERE TO READ MORE AND APPLY
Professional in Charge of Storage Management at Rwanda Revenue Authority: (Deadline 8 May 2023)
| Job details |
| Storage & Server Administration Team |
| Job Title: |
Professional in Charge of Storage Management |
| Grade: |
P1 |
| Supervisor: |
Director in charge of IT Infrastructure Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| Professionals in charge of Storage Management will be responsible of handling and maintaining data storage’s engineering process and optimize virtualized network. S/he will deploy virtual applications in physical and virtualized environments, and provide its support. |
| Key duties and responsibilities |
- Monitor and Analyze Storage and backup infrastructure logs and status and determine inefficiencies and problems, recommend improvements
- Maintain the security and the performance of the storage and backup infrastructure
- Developing and deploying customized virtualization solutions
- Produce accurate technical and detailed support documentation
- Schedule Server backup and performs restore and recovery procedures
- Optimizing network hardware and software to enable virtualization integration
- Virtualize Physical servers and connect them to network
- Implement storage, virtualization and backup upgrades and supplied patches
- Keeping informed of developments in virtualization technologies and products
- Monitor storage, virtualization and backup infrastructure logs, in order to fix any security or performance issues
- Work closely with the systems , databases and application administrators to scedule and test backup
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- VMWARE Administration Training
- MICROSOFT Administration Training
- LINUX Server Administration Training
- Associate – Information Storage and Management version (DCA-ISM Certification) and other related training
- DCA: Cloud Infrastructure and Services and DCA: Information Storage and Management
- DELL Information Storage and Management ISM
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Extensive Technology Knowledge |
Troubleshooting/problem-solving skills |
advanced |
| Language |
Proficiency in English |
medium |
| Language |
Proficiency in French |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Required Competencies |
- Analytical skills
- Problem solving
- Communication
- Time management
|
| Required Experiences |
- 2 years experience in Storage, backup and virtualization Infrastructure administration
|
CLICK HERE TO READ MORE AND APPLY
Principal Professional in charge of Application Business Analysis and Documentation at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Application Business Analysis & Documentation Team |
| Job Title: |
Principal Professional in charge of Application Business Analysis and Documentation |
| Grade: |
P3 |
| Supervisor: |
Director in Charge of Application Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| Principal Professional in charge of application Business analysis and documentation will be responsible for documenting our current systems in a presentable way and working closely with stakeholders to understand their needs and gather requirements for future development projects, will be also responsible for ensuring that our IT solutions meet the needs of the business and are aligned with our overall strategy. |
| Key duties and responsibilities |
- Document our current systems in a standard way, including creating diagrams and flowcharts to help stakeholders understand how they work
- Work closely with stakeholders to understand their needs and gather requirements for future development projects
- Translate business requirements into technical requirements for IT-based projects and solutions.
- Analyze data to identify trends and insights that can inform business decisions
- Collaborate with developers to ensure that IT solutions meet the needs of the business and are aligned with our overall strategy
- Provide guidance and support to project teams during the development process
- Follow up User Acceptance Testing (UAT) to ensure that IT solutions meet business requirements.
- Document complex systems in a clear and concise manner
- Write the user stories and perform quality assurance testing on stories.
- Design user interfaces built via design thinking.
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- business analysis, quality assurance or related training
- Agile-related Scrum Master, PMI-PBA, or equivalent training
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Extensive Technology Knowledge |
Analytical and conceptual thinking skills |
advanced |
| Extensive Technology Knowledge |
Documentation skills |
advanced |
| Language |
Proficiency in English |
advanced |
| Language |
Proficiency in French |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Project Management |
Experience with or knowledge of Agile Software Development methodologies |
medium |
| Reporting |
Report writing skills |
advanced |
| Required Competencies |
- Communication
- Analytical skills
- Problem solving
- Time management
|
| Required Experiences |
- 6 years experience in Software analysis, IT solution quality assurance, User experience design, agile development or related domain
|
CLICK HERE TO READ MORE AND APPLY
Principal Technical officer in charge of Hardware maintenance at Rwanda Revenue Authority: (Deadline 8 May 2023)
| Job details |
| Hardware Maintenance Team |
| Job Title: |
Principal Technical officer in charge of Hardware maintenance |
| Grade: |
T3 |
| Supervisor: |
Director in charge of IT Support & Service Desk Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A Principal Technical Officer in charge of Hardware Maintenance will be responsible for diagnostics and reparations of all RRA IT equipment and other Electrical-Electronics equipment used in RRA |
| Key duties and responsibilities |
- Install and configure computer hardware operating systems and applications.
- Provide face-to-face support, over the phone or using remote access and remote-control computer software, to help set up systems or resolve issues
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Replace parts as required.
- Provide support, including procedural documentation and relevant reports.
- Follow diagrams and written instructions to repair a fault or set up a system.
- Prioritize and manage many open cases at one time.
- Establish a good working relationship with users and other IT teams.
- Diagnose UPSs, PCs, Scanners, Printers and Photocopier Machines’ problems
- Deliver the IT technical support to final users of all RRA IT equipment
- Replace dead and buggy on equipment such as disk, memory, interface card, video, audio and network cards, UPS, Printers and monitors
- Carry out the curative and periodical preventive maintenance of all IT Equipment (PCs, Scanners, Printers and Photocopier Machines’, Data Center’s Power System, Fire Suppression System, Cooling sys
- Implementation of LAN Cabling and Electrical Installation amongst RRA Offices
- Responsible for repair, troubleshoots and maintenance of Electronics Cargo Trucking System (ECTS) infrastructures such Electronic Seals, Screens and Cameras
- Flexibility for adjustment of hours and/or weekend work may be required and/or occasional overtime
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Skill Type |
Required Skill |
Required Proficiency level |
| Extensive Technology Knowledge |
Computer hardware |
medium |
| Required Competencies |
- Communication
- Analytical skills
- Problem solving
|
| Required Experiences |
- 6 years experience in Experience in IT hardware maintenance
|
CLICK HERE TO READ MORE AND APPLY
Principal Professional in charge of Digital Transformation and Strategic Planning at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Digital Transformation (EA) & Strategic Planning Team |
| Job Title: |
Principal Professional in charge of Digital Transformation and Strategic Planning |
| Grade: |
P3 |
| Supervisor: |
Director in charge of Digital Transformation & Cybersecurity |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A Principal Professional in charge of Digital Transformation and Strategic Planning will perform selected IT operational and technical roles of a highly complex nature either on an occasional or permanent basis based on the nature of the Digital Transformation & Strategic Planning. S/he will be leading the Digital Transformation & Strategic planning team. |
| Key duties and responsibilities |
- Identify and document specific business trends, challenges and opportunities for improvement both for existing or new/potential policies, strategies, processes and standards.
- Collect and analyse data on identified Information Technology(IT) challenges and opportunities and recommend improvements.
- Lead the promotion of the sustainable digital transformation strategy
- Management of large-scale technology implementation projects, requiring business process reengineering and organizational change management
- Work with different departments team members to define and deliver the digital transformation strategy for the institution.
- Oversee and manage the lifecycle and operational aspects of the digital transformation projects and related initiatives.
- Liaise between project management and planning, project team, and senior management
- Conduct risk analyses to proactively identify, address, and monitor risks and issues
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
|
| Relevant Qualifications |
| Required Trainings |
- IT Project Management Training
- Certified Scrum Master(CSM)Training
- Certified Agile Certified Practitioner (ACP)
- PMP Certification Training
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Computer Literacy |
Ms Project Software |
advanced |
| Extensive Technology Knowledge |
Knowledge and understanding of all relevant Information Technology standards. |
advanced |
| Extensive Technology Knowledge |
Innovation skills |
advanced |
| Plan projects from conception to implementation |
IT project management |
advanced |
| Presentation |
Skills in drafting ,reporting and presentation |
advanced |
| Strong Leadership Capabilities |
The ability to build a cohesive team and to manage people effectively. This includes the ability to coach and develop the team. |
advanced |
| Required Competencies |
- Project management
- Risk management
- Analytical skills
|
| Required Experiences |
- 6 years experience in in leading data driven strategy development, data governance, change management and implementing digital strategy in driving business objectives
|
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Principal Professional in charge of IT Project Management at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| IT Project Management and Procurement. Team |
| Job Title: |
Principal Professional in charge of IT Project Management |
| Grade: |
P3 |
| Supervisor: |
Director in charge of Digital Transformation & Cybersecurity |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| The Principal Professionals – TL in charge of Project Management is the principal technical expert in charge of Project Management. S/he works with Information Technology(IT) teams to help them improve IT policies, strategies, processes, and systems typically through analysis and strategic thinking by conducting research and analysis in order to identify performance gaps and solutions to IT problems and to recommend innovations to improve IT project management practices. Principal Professionals – TL in charge of Project Management officer may also perform selected IT operational and technical roles of a highly complex nature either on an occasional or permanent basis based on the nature of IT projects or tasks. |
| Key duties and responsibilities |
- Utilize project management tools and techniques to lead digital development projects and tasks
- Oversee daily activities of multiple project teams, assign project work and serve as initial escalation point while maintaining and controlling project performance
- Coordinate cross-functional team’s integration in the development and successful completion of small through large-scale initiatives across the entire project lifecycle
- Ensure all appropriate project documentations are created and signed off by relevant parties
- Manage the project through its phases, monitor progress and provide regular communication to the Project Steering Committees and other stakeholders
- Ensure Project transition to support is planned and managed in close cooperation with the development and infrastructure leads
- Ensure project closure with correct documentation including lessons learned
- Manage and report status on project’s, budget, risk, quality and resources
- Keep up to date with Project Management industry standards and best-practices, external networking, and renewal of certification(s)
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Information Systems specialized in Information Technology
- Bachelor’s Degree in Computer engineering specialized in Information Technology
|
| Relevant Qualifications |
- Bachelor’s Degree in Electronics and Telecommunication Engineering specialized in Information Technology
|
| Required Trainings |
- PMP Certification Training is highly recommended
- Certified Associate in Project Management (CAPM)
- Certified ScrumMaster (CSM)
- Agile Certified Practitioner (ACP)
- BVOP Certified Project Manager
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Computer Literacy |
Presentation (MS PowerPoint) |
advanced |
| Computer Literacy |
Ms Project Software |
advanced |
| Required Competencies |
- Communication
- Analytical skills
- Supervision skills
- Planning and organization
- Problem solving
|
| Required Experiences |
- 6 years experience in IT Project Manager on diverse projects that spans digital, infrastructure and applications
|
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Principal Technical officer in charge of IT Procurement and IT Contract Management at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| IT Project Management and Procurement. Team |
| Job Title: |
Principal Technical officer in charge of IT Procurement and IT Contract Management |
| Grade: |
T3 |
| Supervisor: |
Director in charge of Digital Transformation & Cybersecurity |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| A Principal Technical officer in charge of IT procurement and IT contract Management will assist during the implementation of the IT procurement and management of IT contracts. |
| Key duties and responsibilities |
- Monitor contract execution in collaboration with the concerned users;
- Manage the various terms and clauses in contracts in order to stay compliant with regulations and legislation and protect against legal issues.
- Manage annual contract renewals.
- Keeping a thorough and substantial record of all documents and data attached to a contract to provide an audit trail that mitigates risk and protects the institution business from any potential litiga
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Sciences specialized in Information Technology
- Bachelor’s Degree in Computer Engineering specialized in Information Technology
- Bachelor’s Degree in Electronic and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science, Electronics and Telecommunication specialized in Information Technology
- Bachelor’s Degree in Science in Information Technology
- Bachelor’s Degree in Science with Honours in Computer Science
- Bachelor’s Degree in Science with Honours in Information Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Science with Honours in Network & Communication Systems
- Bachelor’s Degree in Science with Honours in Information System and Management
- Bachelor’s Degree in Science with Honours in Software Engineering
- Bachelor’s Degree in Business Information Communication and Technology
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| Relevant Qualifications |
| Required Trainings |
- Public procurement, contract management or any other related training
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Extensive Technology Knowledge |
Knowledge and understanding of all relevant Information Technology standards. |
low |
| Laws |
Contract drafting |
advanced |
| Laws |
Interpreting technical requirements into legal terms |
advanced |
| Required Competencies |
- Communication
- Analytical skills
- Adhering to organizational values and diversity
- Risk management
|
| Required Experiences |
- 6 years experience in Strong analytics skills, IT knowledge, and excellent planning capacity. Report writing skills, analytical skills, customers care ability.
|
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Professional in charge of Computer Assisted Audit at Rwanda Revenue Authority: (Deadline 8 May 2023)
JOB DESCRIPTIONS
| Job details |
| Audit Support Section |
| Job Title: |
Professional in charge of Computer Assisted Audit |
| Grade: |
P1 |
| Supervisor: |
Assistant Commissioner for Taxpayer Audit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| Professional in charge of Computer Assisted Audit supporting the audit function through using sophisticated ICT tools to extract, mine, analyze, and examine voluminous data especially complex accounting, financial, telecommunication, banking and tax related records for both private and public institutions. S/he is recognized as an expert in the application of statistical sampling techniques, providing data analytics of complex computerized data and recommending the most effective method to provide audit data required. |
| Key duties and responsibilities |
- Work closely with auditors and other stakeholders to understand their needs and requirements.
- Work closely with auditors to identify areas where data analytics can be used to improve the audit process.
- Collect, analyze, and interpret large volumes of data to identify patterns, anomalies, and potential areas of noncompliance.
- Present findings in a clear and concise manner, using data visualization tools to communicate complex data to auditors and other stakeholders.
- Develop predictive models to help auditors identify potential areas of noncompliance.
- Use data analytics to support the audit planning process, including identifying potential areas of risk and allocating audit resources effectively.
- Develop data monitoring and tracking systems to help auditors identify noncompliance and to ensure that taxpayers are meeting their tax obligations.
- Stay up-to-date with emerging technologies and data analysis techniques to ensure that you are using the most effective tools and methods to assist auditors.
- Carry out any other task assigned by the supervisor.
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Information Technology specialized in Information Technology
- Bachelor’s Degree in Computer Science specialized in Computer Science
- Bachelor’s Degree in Computer Engineering specialized in Computer Engineering
- Bachelor’s Degree in Applied Statistics specialized in Applied Statistics
- Bachelor’s Degree in Business Information Technology specialized in Business Information Technology
- Bachelor’s Degree in Applied Mathematics specialized in Applied Mathematics
|
| Relevant Qualifications |
| Skill Type |
Required Skill |
Required Proficiency level |
| Analytical Skills |
Strong analytical skills to effectively analyze and interpret large amounts of data |
advanced |
| Analytical Skills |
Prediction with advanced techniques like machine learning models, RapidMiner, etc |
advanced |
| Analytical Skills |
Artificial Intelligence |
advanced |
| Detail oriented |
Attention to details |
advanced |
| Programming |
Data analytical tools (Python, R, SQL, NoSQL, gitlab or github, airflow) |
advanced |
| Tax Laws |
In-depth understanding of various tax laws, policy, regulations and protocols. |
advanced |
| Technical skills |
Strong understanding of software development, programming, data analytics, and database management |
advanced |
| Time management, team work and presentation skills |
Time management, team work and presentation skills |
advanced |
| Required Competencies |
- Integrity
- Mentoring and coaching
- Time management
- Analytical skills
- Accountability
- Planning and organization
- RRA Business Acumen
- Confidentiality
- Technology awareness
- Detail oriented
- Critical thinking
- Resource management
- Team management
- Problem solving
- Decision making
- Professionalism
- People management
- Risk management
|
| Required Experiences |
- 2 years experience in Data Analytics
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Professional in Charge of IT Systems Audit at Rwanda Revenue Authority: (Deadline 8 May 2023)
| Job details |
| Internal Audit Team |
| Job Title: |
Professional in Charge of IT Systems Audit |
| Grade: |
P1 |
| Supervisor: |
Director for Internal Audit Unit |
| Location: |
HQ |
| Working Mode: |
Hybrid |
| Purpose |
| The Professional in charge of IT systems audit is a technical expert in IT audit. S/he is responsible for managing of internal Information Systems (IS) audit work plan and execution, as well as ensuring that internal, external, and OAG audit recommendations are implemented accordingly. The jobholder monitors the Authority’s Information System security, and review computer fraud to ensure the technology is in place and system controls are adequate to meet business objectives and customer needs. |
| Key duties and responsibilities |
- Participates in development of the annual audit Plan for the unit determining work priorities and schedules.
- Review IT audit programmes and testing procedures relevant to RRA strategic business objectives.
- Prepare unit annual action plan, budgets and monitor their implementation.
- Prepares timely audit reports for executive organ and the Board audit Committee.
- Identify key business risks to RRA information systems, evaluate and test controls and make recommendations for improvement.
- Communicate assigned tasks to audit teams in a clear and concise manner to ensure high quality, accurate and efficient results.
- Monitor application of audit procedures and methodology and general accepted auditing standards to reviews to ensure adequacy of internal controls, compliance with policies, procedures and professiona
- Perform IT security audits (e.g. network, operating system and data center), including evaluating if security vulnerabilities are properly identified and mitigated
- Review information systems facilities and services to determine the adequacy of the RRA’s logical controls, change control, backup and recovery procedures, and business continuity management
- Evaluate information system controls to ensure that information management is accurate, adequate, and reliable for decision-making
- Follow up on audit recommendations to ensure that implementation of recommendations is undertaken.
|
| Required Academic Qualification |
| Preferred Qualifications |
- Bachelor’s Degree in Computer Science, Information technology or a related field specialized in Data science
|
| Relevant Qualifications |
- Bachelor’s Degree in Computer Science, Information technology or a related field specialized in Cyber security
|
| Required Trainings |
- Certification in Certified Information Systems Auditor or ISO 27001 LA would be an asset
|
| Required Affiliations |
- Note applicable
|
| Skill Type |
Required Skill |
Required Proficiency level |
| IT Security |
Information security management based on ISO 27001 STANDARD |
advanced |
| Required Competencies |
- Risk management
- Communication
- Analytical skills
- Strategic networking
- Decision making
|
| Required Experiences |
- 2 years experience in IT audit in internal audit or external audit fields
|
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Support officer in charge of Electricity at Rwanda Revenue Authority: (Deadline 8 May 2023)
| Job details |
| Asset Management Section |
| Job Title: |
Support officer in charge of Electricity |
| Grade: |
S2 |
| Supervisor: |
Supervisor for Asset Management Section |
| Location: |
HQ |
| Working Mode: |
Office |
| Purpose |
| A support officer provides support services to various administrative, operational and support functions. A support officer contributes to the overall functioning of services by carrying out mostly routine tasks that generally require basic or no analysis and that follow clear established procedure, or that require only vocational, clerical, logistical or mechanical skills. |
| Key duties and responsibilities |
- Carry out activities that support and facilitate managerial, professional or technical staff in terms of electrical wiring, installations, lighting and the related office electrical equipment
- Proposed specifications to the supervisor as regard to the purchase and repair of RRA electrical equipment’s
- Plan and carry out assigned daily technical support tasks regarding RRA electrical systems and infrastructures
- Inspect and ensure proper functioning and maintenance of RRA electrical equipments such as generators, scanners, lifts,UPSs, AVR and Air conditioners at RRA offices
- Prepare work reports as may be required
|
| Required Academic Qualification |
| Preferred Qualifications |
- Post-secondary Professional qualification in Technical/Vocational Training specialized in Electrical/Electronics Installations
- Post-secondary Professional qualification in Technical/Vocational Training specialized in Electrical Machines
- Post-secondary Professional qualification in Technical/Vocational Training specialized in Electrical Power system
|
| Relevant Qualifications |
| Required Trainings |
- Electrical installation or electrical Power supply system
- MS Office & E-messaging
|
| Required Affiliations |
- N/A
|
| Skill Type |
Required Skill |
Required Proficiency level |
| Interpersonal |
Conflict Management |
medium |
| Language |
Proficiency in English |
medium |
| Presentation |
Drafting |
medium |
| Presentation |
Skills in drafting ,reporting and presentation |
medium |
| Required Competencies |
- Problem solving
- Risk management
- Time management
- Adhering to organizational values and diversity
- Analytical skills
|
| Required Experiences |
- 3 years experience in ENGINEERING IN ELECTRICITY
|
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