3 Job Positions at BBOXX Capital Rwanda: (Deadline 16, 25 February 2022)
Product Analyst at BBOXX Capital Rwanda: (Deadline 16 February 2022)
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At Bboxx, we celebrate our differences and recognize the strength in the diversity of our people. We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee. Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!
Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.
Title: Product Analyst
Location: Kigali, Rwanda
Reporting to: Repair Centre Product Manager
About BBOXX
Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people, or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.
BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.
Your impact
The product failure rate analyst will be responsible to compute, analyze and report product failure across different markets with the aim to provide quality feedback to the Product team, QC team, and devices team to manage supplier warranty and continuous improvement of products.
What you can expect to be doing:
- Manage the entire repair dashboard.
- Develop reliable failure rate dashboards.
- Define Product Failures.
- Classify product failure rates (Mechanical, Electrical, User fault, Tampering, etc).
- Report product Failure rate analysis quarterly for all NGUs (Next Generation Utility) under SCaaS (Supply Chain as Service) and provide insights on the long-term impact of the maintenance cost and next actions to ensure continuous improvement.
- Work with the data insight team to develop and maintain the failure rates dashboards.
- Compare failure rates in different NGUs and understand what influences the variance.
- Work with the product team, QC team, and devices team to set acceptable failure rates and lifetime of products per year, set SLAs and ensure they are respected.
- Assess the cost of repair per product based on failure rates and determine when it makes sense to repair a product.
- Provide feedback to the QC team and Suppliers for continuous improvement of products.
- Track and forecast failure rates and report the impact on B2B Maintenance costs
Skills & experience we are looking for
- Degree in computer science with focus in Data Science.
- 2 years experience in qualitive analysis using SQL and Power Bi.
- Communicator with clarity in cross-culture situations
- Fluent in written and spoken English
- Analytical problem-solving skills
- Experience with off-grid solar
- Experience developing a failure rate dashboard.
- Experience with electronic hardware
- Experience with qualitative and quantitative analysis
- Fluent in written and spoken French
- Degree in Electronics engineering.
If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com
Application Process
Please upload your CV and answer a few questions via our online application platform:
https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1219?c=bbox
Qualified candidates will be contacted with information regarding the next steps.
Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.
The deadline for applications is February 16th, 2022.
CLICK HERE TO READ MORE AND APPLY
Head of Retail Sales at BBOXX Capital Rwanda: (Deadline 25 February 2022)
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Overview:
At Bboxx, we celebrate our differences and recognize the strength in the diversity of our people. We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee. Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!
Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.
Title: Head of Retail Sales
Location: Kigali, Rwanda
Reporting to: Chief Marketing Officer
About BBOXX
Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.
BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.
Your impact
As Head of Retail Projects, you will be responsible for creating innovative strategies and the associated project roadmaps for improving sales, agent network management, and developing effective tools which will help Bboxx operations to surpass their sales targets and a sustainable retail network.
What you can expect to be doing:
- Identify vision to realize 10X increase in sales in Bboxx markets
- Define and deliver on the short and long-term sales strategies relevant for each Bboxx operation by conveying the commercial B2C sales objectives to the local markets effectively.
- Manage improvement projects with the pulse team to improve the retail network
- Ensure retail best strategies are followed in all Bboxx Operations in Africa
- Find clever ways to analyze the sales results in order to find improvement opportunities
- Identify a set of key projects that will enable Managing Directors of Bboxx operations to meet their sales targets/objectives.
- Work closely with the Marketing team to ensure the B2C value propositions are in line with the brand vision and communications framework.
- Analyze sales channel strategy and structure, especially the agent sales network. Review the incentives in place and propose recommendations through a business case with clear ROI.
- Provide coaching and training to the Retail team across Bboxx operations and improve Skills of the retail team. Provide training, scheduling, coaching, and managing sales teams to meet sales objectives.
Skills & experience we are looking for
- 7-10 years experience in a senior marketing/sales role leading and coaching a team.
- Proven success stories of performing above expectations on strengthening company’s sales channels & sustainable strategies.
- Team player capable of effectively communicating with a large variety of external and internal stakeholders (at Group and Country Operations level)
- Strong analytical, organizational, and creative thinking skills.
- Knowledge of data analysis and report writing
- Excellent written and oral communication skills, fluency in English, Fluency in French is a plus.
- Experience in the off-grid energy sector would be a plus
- Familiarity with Agile Project Management frameworks
- Experience with the Human Centered Design approach
If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com
Application Process
Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1217?c=bboxx .
Qualified candidates will be contacted with information regarding the next steps.
Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.
The deadline for applications is February 25th, 2022.
CLICK HERE TO READ MORE AND APPLY
Product Associate Power DC at BBOXX Capital Rwanda: (Deadline 25 February 2022)
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Overview:
At Bboxx, we celebrate our differences, and recognize the strength in the diversity of our people. We are a global employer who believe in providing opportunities for all its employees to unlock their potential regardless of background, age, sex, race, religion, or personal beliefs.
We look to recruit individuals from all different backgrounds and encourage you to apply to roles you are passionate about, even if you need help from us to develop your skills. We strive to create an inclusive environment and regularly celebrate the diversity of our people through events arranged by our Culture Committee. Bboxx provides a workplace where you can be your authentic self and focus on our mission of transforming lives through access to energy!
Our African Head Offices are a lively, and friendly place to work, and you will be interacting with a great international team of professionals, who are passionate about ending energy poverty.
Title: Product Associate Power DC
Location: Kigali, Rwanda
Reporting to: Product Manager Power DC
About BBOXX
Lack of energy access in sub-Saharan Africa is a significant problem, with more than 600 million people currently without mains electricity supply. In Rwanda, 9.5 million people or 81% of the population cannot access mains electricity, which has a negative impact on quality of life and limits people’s chances of achieving economic prosperity.
BBOXX is helping to address this issue by providing off-grid communities in developing countries with affordable energy solutions. BBOXX customers typically use a Pay-As-You-Go payment method, which enables very low-income customers access to electricity at home that they would otherwise not be able to afford.
Your impact
The Product Associate will be responsible for the larger SHS (bPower80-720) in the DC range. These products aim to provide customers with the full on-grid experience, off-grid. They will power larger appliances such as a TV, refrigerator, or a laptop.
The person in this role should have a deep passion for understanding customer needs and translating those into actionable insights. He/she will need a versatile skill set, including project management, analysis, basic business modelling and some engineering knowledge. The Product Associate should be an excellent communicator and equally comfortable talking to Bboxx executives in a boardroom as to customers in rural areas.
What you can expect to be doing:
The Product Associate will be responsible for end-to-end product management (from idea to launch) coordinating across all teams at Bboxx including Market Research, Hardware Development, Sourcing, Supply Chain and Finance. He/she will also work closely with the other members of the Power DC team which are responsible for the smaller SHS (bPower10-60) and solar appliances.
Key Responsibilities
- Set a roadmap for the launch of new products in the range, including all stage gates such as business model approval, requirements definition and the final pilot report
- Coordinate with the Market Research team to generate customer and competitor insights that will allow us to identify relevant use cases and product features
- Coordinate with the Finance team to develop a profitable business model for the Bboxx target markets
- Coordinate with the Hardware Development and Sourcing teams to design and begin producing the products
- Manage technical and commercial pilots to test products and learn about the market
- Work with Product Marketing, Customer Success, and the local teams in all Bboxx NGUs to agree on the go-to-market plan, including sales strategies, training materials, installation, and repair guides
- Evaluate the success of new product or feature rollouts and provide support as required
Skills & experience we are looking for
- At least 1-2 years of experience as a commercially driven product associate or equivalent experience (preferably in the off-grid energy sector)
- Bachelor’s degree in engineering, product design, business, or another relevant field, with a master’s degree preferred
- Excellent project management skills and the ability to coordinate many moving parts across diverse teams
- Top-notch communication skills with people who are not co-located
- Experience conducting quantitative and qualitative customer research, both in the form of surveys and in-person interviews
- A strong understanding of business fundamentals, with some experience creating and using business models and doing basic financial analysis
- Data analysis skills, particularly in Excel, and ability to generate insights from data
- Experience working in East and/or West Africa strongly preferred
- Some knowledge in visual design, human-centred design or mechanical/electrical engineering is a plus, but not required.
If you would like to find out more about what we are doing to transform lives through providing access to energy and services, please have a look at www.bboxx.com
Application Process
Please upload your CV and answer few questions via our online application platform: https://bboxx.csod.com/ux/ats/careersite/4/home/requisition/1218?c=bboxx .
Qualified candidates will be contacted with information regarding the next steps.
Applications are reviewed on a rolling basis, so we encourage you to apply ASAP.
The deadline for applications is February 25th, 2022.
CLICK HERE TO READ MORE AND APPLY
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