3 Job Positions at MTN Rwanda: (Deadline 18 August 2023)
Senior Business Intelligence Analyst at MTN Rwanda: (Deadline 18 August 2023)
About MTN Rwanda
MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a strong culture that is forward-looking and encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwanda is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the Position below in Consumer Department
Job Responsibilities
- Monitoring, reporting and analyses Daily, Weekly, Monthly, and quarterly company Performance.
- Act as a key consultant in market research and analysis.
- Responsible with Operator, Group and Regulatory Monthly reports. Analyse Users, Usage and Revenues to help the businesses to achieve the targets.
- Identifying opportunities to apply the latest advancements in Machine Learning and Artificial Intelligence to build, rest, and validate predictive models leading a team of data scientists. Collaborate with cross-functional BI, Data scientist and product teams to derive quantitative understanding of MT data infrastructure and ML applications.
- Continuously monitors market performance against business plan and explains the variances.
- Monitors market dynamics and recommend appropriate actions.
- Monitors macro-economic dynamics and analyse their Impact on business
- Provide insights to internal stakeholders including senior management
- Develops predictive models to guide management decision and guide business direction.
- Identifies and implements up-to-date BI tools or applications that enable a self-service Bl environment for internal stakeholders and Automates routine Bl tasks.
- Monitors individual product market performance and recommends appropriate action. Works with information systems (IS) teams to ensure accurate and timely data is stored in databases (DBs).
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Facilitates capitalization of projects with IT team.
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Track Competition Strategy, Plans & Products and provide insights to management.
Job Requirements
- Bachelors degree-Honours in (Computer Science, Mathematics, Statistics, or related field).
- At least 2 years relevant Marketing Intelligence/Business Intelligence experience within the Telecommunications Industry
- Exceptional analytical and conceptual thinking skills.
- Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries (MS SQL and Presto Big Data) and visualization tool (Power Bland Tableau)
- Advanced experience with Excel, PowerPoint, and Visio
- How to applyAll interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 18th August 2023. Through the job application platform or send an email with requirements to: jobs2.RW@mtn.com.
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
CLICK HERE TO READ MORE AND APPLY
Manager – Pricing Manager at MTN Rwanda: (Deadline 18 August 2023)
About MTN Rwanda
MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a strong culture that is forward-looking and encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwanda is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the Position below in Consumer Department
Job Responsibilities
1 Commercial and Pricing Design
- Develop the pricing strategy and profitability for each product and segment.
- Provide pricing inputs to the segments and products team for developing the business case for new products or amendments to existing products.
2 Business Cases Independent evaluation and advisory support on various business cases with regard to products and marketing initiatives based on profitability, competition, market nuances and overall account strategy.
- Apply standard methodology and evaluation techniques to determine business case and investment requirements.
- Establish measurable performance parameters and standardized sources for measurement, in order to evaluate ongoing success of such decisions.
- Proactively analyze, monitor, challenge and advise on business cases against anticipated risk, and returns to evaluate viability and profitability (as applicable)
- Ensure compliance with Group governance protocols and policies (committee approvals, Do, process etc.)
3.1.2 Commercial/ Pricing Analytics and Customer need analysis
- Monitor revenue and cost for the product portfolio to maintain profitability as per organization strategy and business plan.
- Analyze customer usage and spending patterns to identify improvements to pricing and commercial terms to increase profitability and revenue.
- Provide pricing and commercial assistance to the device/ terminals function for pricing of handset bundles and usage plans. Development and application of proprietary models to evaluate ATL and BTL related expenditures.
- Provide advice on feasibility and expected returns.
- Provide inputs and extensively participate in product pricing, tariffs, channel policy decisions.
Job Requirements
- Bachelor’s degree in economics, statistics, marketing, data science, computer sciences or related fields.
- Minimum 3 years of relevant work experience in telecom or FMCG.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 18th August 2023. Through the job application platform or send an email with requirements to: jobs2.RW@mtn.com.
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
CLICK HERE TO READ MORE AND APPLY
Manager – Customer Experience and Digital transformation at MTN Rwanda: (Deadline 18 August 2023)
About MTN Rwanda
MTN Rwanda is focused on attracting, recruiting, developing, and retaining professionals that contribute meaningfully to the achievement of our mission of making our customers’ lives a whole lot BRIGHTER. We are an equal employment employer with a strong culture that is forward-looking and encourages creative thinking and innovation while remaining at the forefront of the latest technology and trends. MTN Rwanda is therefore Internally and Externally recruiting a highly competent and self-motivated individual for the Position below in Consumer Department
- Responsible for the digital transformation strategy for delivery & operationalization of customer self-service capabilities to reduce human assisted interactions to improve customer experience.
- Lead the execution of the digital transformation initiatives and the Digitalization of high-volume customer journeys in MT for a superior
- Customer experience across various business units.
- Lead the delivery of Processes Automation centered around the digitalization of customer journeys.
- Custodian of the Digital customer experience and ensuring MT digital touchpoints have a great UX.
- Responsible for gathering insights from customer analytics, customer interactions, customer feedback, market intelligence and industry trends and proposing digital solutions to improve customer experience.
Job Requirements
- Bachelor’s degree in Business or IT related field
- Minimum of 5 years of relevant work experience with at least 2 years in the field of project management and working with cross-functional teams
- A master’s degree is an advantage.
How to apply
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 18th August 2023. Through the job application platform or send an email with requirements to: jobs2.RW@mtn.com
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
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