3 Job Positions at RwandAir Limited: ( Deadline 31 July 2023)

3 Job Positions at RwandAir Limited: ( Deadline 31 July 2023)

Chief Commercial Officer at RwandAir Limited: ( Deadline 31 July 2023)

RwandAir Ltd is the flag carrier airline of Rwanda. It operates domestic and international services to East Africa, Central Africa, West Africa, Southern Africa, Europe and the Middle East from its main base at Kigali International Airport.  Our mission is to provide unsurpassed, safe, and reliable services in air transportation, including strategically linking Rwanda with the outside world, while ensuring a fair return on investment. As part of the expansion strategy we are looking for interested, qualified, and competent candidates to fill the following position:

• Job Title:       Chief Commercial Officer (CCO)
• Reports to:     Chief Executive Officer (CEO)
• Department:  Commercial
• Location:        Kigali, Rwanda

Job Purpose

The Chief Commercial Officer is responsible to lead, manage, define future directions and strategies, and oversee all aspects of commercial passenger and cargo sales, marketing, pricing and revenue management, network planning, market research, scheduling, distribution, interline/codeshare partnerships, customer service audits, customer relations and customer loyalty programs, and charter sales, of the business in order to deliver the company’s business and financial growth plan year on year. The Chief Commercial Officer reports directly to the Chief Executive Officer.

Key Duties and Responsibilities:

• Develop procedures and recommend policies for all activities under its jurisdiction in conformance with the company’s overall objectives.
• Abide by all references of quality and/or standards laid out in different areas of service provision that meet the airline’s safety, operational and commercial objectives.
• Establish medium and long-term visions from a network perspective.
• Analyze market forces such as passenger demand and other macroeconomic conditions and competitive forces impacting the network and develop commercial strategies accordingly.
• Manage the planning, development, and implementation of the airline’s seasonal schedules and annual business plan in terms of schedule and revenue.
• Review and manage new product development and its entry into service. Ensure accurate loading of flight schedules in external and internal distribution systems (Altea).
• Ensure that the most appropriate market segmentation and customer segmentation is devised for effective pricing, marketing, distribution, and sales strategies.
• Monitor competitor route and pricing strategies to formulate and adjust RwandAir’s competitive strategy.
• Establish and track the performance of market-level inventory strategies, with the goal of identifying and exploiting revenue opportunities in a highly competitive pricing environment.
• Understand market-level political and economic environments and develop, implement, monitor and continuously improve pricing and revenue management strategies.
• Develop, implement, and maintain proper policies and processes for sales and distribution.
• Develop sales planning guides, techniques, and best practices to enhance sales performance.
• Develop and drive sales of ancillary revenue.
• Create and establish more efficient distribution channels, including assessing the e-commerce presence of the airline.
• Develop and implement appropriate commercial channel shift strategies to direct sales.
• Monitor that brand guidelines are followed and that the company’s brand is well-promoted and visible.
• Ensure annual marketing plans both market-level and corporate-level are properly developed, effectively implemented, and within budget.
• Develop a marketing strategy to reinforce shifting from more traditional spending to new and upcoming trends, mostly electronically based and in-kind barter trades.
• Deliver reductions in the cost of sale and distribution costs.
• Maintain and update a commercial manual that encompasses the policies and procedures for all key activities and processes in the commercial.
• Review performance and major action plans in the department on a weekly basis. Review and ensure monthly, quarterly, and annual reports from commercials are specific, relevant, and effective.
• Create a proper commercial organization to support the varied functions of commercials that are appropriately aligned with the vision and mission of the company.
• Establish an environment for individuals to be dependable, efficient and result oriented; and teams to be effective, high performing, and deliver required objectives.
• Promote the right technology and automation for a commercial that will best support its processes.
• Establish a business culture and mindset of continuous self-assessment and continuous improvement.
• Sponsor major commercial projects, including systems projects
• Control BSC of supervised Sr. Managers.
• Control the development and implementation of the department’s OPEX and CAPEX
• Create and maintain relationships with key decision-makers within the travel industry and corporates.
• Oversee the development, refinement and training of various teams under Commercial.
• Represent the Commercial branch with other business units and external stakeholders.

Main Working Relationships;

• Direct Responsible to: Chief Executive Officer
• Supervision of: All Sr. Managers, and Managers in the Commercial
• Functional Relationships With: Deputy CEO; all ExCo members; and all Sr. Managers and Managers in Finance, HR, Procurement, Legal Office, IT, and Strategic Planning
• External: Passenger and Cargo GSAs and agencies/forwarders; Corporate and International organizations; Internal and external governmental institutions; System providers; IATA, AFRAA, and industry organizations; IET and SPA partner airlines; All contracted service providers and product suppliers related to marketing, sales, cargo, network planning, distribution, and customer services.

Desired Profile: Required education, Experience, and Abilities:

1. Required education,

2. Knowledge, Skills and Abilities;

• Ability to deliver stretched strategic goals through ruthless prioritization and focus on results
• Excellent analytical and organizational skills
• First-hand experience in organizational change management and transformation
• Ability to identify and promote viable and courageous transformational strategies for delivering value growth
• Ability to inspire others around a motivational vision – win hearts and minds in order to deliver transformational changes
• Ability to influence at the highest levels and through coaching and development, build world-class teams
• Exceptional people management skills; Management experience with a proven ability to build, lead and motivate a culturally diverse team
• Demonstrated budget management competences
• Proven negotiation skills
• Excellent decision-making abilities – Ability to make impactful decisions quickly
• Strong communication, presentation, and interpersonal skills
• Strategic thinking
• Ability to work under pressure

How to apply:

• An application letter addressed to Director, Human Resources;
• Recent Curriculum Vitae;
• Copies of Notarized Degree/Diploma certificates
• Relevant certificates;
• Copies of academic papers;
• A photocopy of the Passport/National ID.
• Three referees

The deadline for submitting your applications is on July 31, 2023. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Internal Auditor at RwandAir Limited: (Deadline 31 July 2023)

Job Title:             Internal Auditor

• Reports to:           Senior Internal Auditor
• Department:        Internal Auditor
• Duty Station:       Kigali International Airport (KIA)

Job Purpose

The role of an Internal Auditor is to adopt systematic and disciplined audit approaches to evaluate and improve the effectiveness of the organization’s risk management, control, and governance processes and Performs financial, operational, system, and process audits of the organization’s functions and outsourced operations and reports on the adequacy, or otherwise, of the internal controls as a contribution to the proper economic, efficient and effective use of resources.

Key Duties and Responsibilities:

• Perform financial, operational, and compliance audits in accordance with the internal audit program.
• Provide assistance to senior auditors as assigned by the chief in effectively performing daily operations to enable the effective execution of various reviews, including audit tasks.
• Under the supervision of a senior internal auditor, provide relevant information for reviews such as a draft report for findings and recommendations.
• Undertake a review of systems of internal controls maintained by RwandAir to safeguard financial and physical assets and make recommendations to correct any weaknesses.
• Evaluate and assess significant new services, processes, operations, and controls.
• Help in coordinating assignments with the senior auditor.
• Maintain clear work papers and audit trail of the work done in the appropriate tool.
• Conduct investigations of irregularities discovered by or brought to the auditor’s attention.
• Review RwandAir practices and records for compliance with established internal policies and procedures.
• Develop recommendations for improving internal controls, operating efficiency, and the adequacy of RwandAir records and record keeping.
• Follow up on the implementation of external audit recommendations.
• Execute any other duties that the supervisor or/and management may assign.

Desired Profile: Required education, Experience, and Abilities

• Bachelor’s degree in Accounting, Finance, Business Administration, and Management.
• Plus, one or more of the following professional certifications (i.e. CPA, CIA, ACCA) or currently pursuing one of the above-mentioned professional courses.
• Knowledge of accounting packages such as Sun, Microsoft Dynamics NAV, SAGE, Pastel, QuickBooks, etc.
• A minimum of 3-5 years of experience as an Auditor from robust institutions
• Thorough understanding of International Financial Reporting Standards and various regional statutory requirements and their application
• S/he must have a proven capacity to analyze risk and come up with recommendations that require tough remedial actions.
• Ability to implement performance management systems, giving candid performance feedback, rewarding desirable behaviors, and providing support to professional development efforts linked to strategic objectives
• Proficiency in computer applications such as word processing, database, spreadsheets, accounting packages, the internet, and the workflow process
• Ability to maintain high standards of integrity; establish straightforward, productive relationships; treat individuals with fairness and respect, and demonstrate sensitivity to ethnic, cultural, and gender differences
• Strong communication and presentation skills including the ability to develop proposals, concept papers, and position papers as well as write reports and prepare relevant publications
• A good understanding of Risk management and audit processes.
• Strong organizational and analytical skills and detail-oriented.
• Excellent written and verbal communication skills are required.
• Ability to demonstrate excellent interpersonal skills.
• Ability to observe and understand business processes ensuring processes are documented completely and accurately.
• Ability to apply international audit standards through practical application.

How to apply:

• An application letter addressed to Director, Human Resources
• Recent Curriculum Vitae;
• Notarized copies of academic papers;
• Relevant certificates;
• A photocopy of the national identity card;
• Three referees

The deadline for submitting your applications is on July 31, 2023. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.

Fraud and Investigations Specialist at RwandAir Limited: (Deadline 31 July 2023)

• Job Title:             Fraud and Investigations Specialist
• Reports to:           Chief Internal Auditor
• Department:        Internal Audit
• Duty Station:       Kigali International Airport (KIA)

Job Purpose

Reporting to Chief Internal Auditor, the staff will lead investigations of fraudulent activities, malpractices, wrongdoings, and financial transactions and document information and records to present evidence and testimony usable in a court of law and any other proceedings within or out of the WB.

Key Duties and Responsibilities:

• To detect fraudulent activities through proper fraud controls or identify and report ongoing fraudulent activities in all areas of our services.
• To prevent any financial and regulatory malpractices from promoting sound practices and adherence to the ethical standards of RwandAir.
• Review corporate information, documentation, and internal controls to determine RwandAir’s exposure to fraud and other malpractice activities.
• Review corporate information, documentation, and internal controls to determine RwandAir’s exposure to fraud and other malpractice activities.
• Recommend improvements for developing or refining internal control systems and operational enhancements to mitigate the risk of fraud and other wrongdoings
• Cultivate and maintain internal and external relationships (e.g. law enforcement, industry peers) to remain current with advances in internal controls and fraud detection systems.
• Design appropriate training materials and act as a subject matter expert to educate RwandAir staff on current trends.
• Respond to requests from management, clients, internal audit, and regulators on suspicious activities or reporting and develop, implement and maintain suspicious activity monitoring.
• Analyze financial results on an enterprise-wide, business line, and individual client basis for identifying possible fraud exposures and the need for countermeasures.
• Review large quantities of documents such as e-mails, transaction records, and other information to identify evidence of financial improprieties or fraudulent activities
• Conduct interviews to uncover new information, clarify or corroborate investigation findings and maintain appropriate documentation/ files to prepare a body of evidence to support potential legal proceedings and otherwise.
• Prepare investigative reports that provide details of the investigation (e.g. method, information collected, people interviewed), the findings, and recommendations and communicate about the investigative process and findings resulting from their investigations for corrective action or protect RwandAir against fraud and wrongdoings.
• Prepare evidentiary presentations for executives, the Board of Directors, or law enforcement personnel, and participate as a subject matter expert/ witness in a court of law and any other proceedings.

Desired Profile: Required education, Experience, and Abilities

• Must hold Bachelor’s Degree in Accounting, Finance, Economics, Management, Information Technology, Commercial engineering, applied economic sciences, law, or an equivalent. A Master’s degree in a relevant field is an added advantage.
• Minimum 4 years of work experience, including leading teams on projects in relation to investigations and corporate compliance.
• Professional accountancy or other related qualifications such as CPA, ACCA, CISA, ICA, CFE, FFA, CAMS, or ISCA Financial Forensic Accounting Qualification.
• Be well versed in key standard work processes including but not limited to evidence preservation and collection, data privacy, legal privilege, investigative interviewing techniques, etc.

• Ability to implement performance management systems, give candid performance feedback and provide support to professional development efforts linked to strategic objectives.
• Proficiency in computer applications such as word processing, database, spreadsheets, accounting packages, the internet, and the workflow process
• Ability to maintain high standards of integrity; establish straightforward, productive relationships; treat individuals with fairness and respect; and demonstrate sensitivity to ethnic, cultural, and gender differences
• Strong communication and presentation skills, including the ability to develop proposals, concept papers, and position papers, as well as write reports and prepare relevant publications
• A good understanding of Risk management and audit processes.
• Strong organizational and analytical skills and detail-oriented.
• Ability to demonstrate excellent interpersonal skills.
• Ability to observe and understand business processes ensuring processes are documented completely and accurately.

How to apply:

• An application letter addressed to Director, Human Resources
• Recent Curriculum Vitae;
• Notarized copies of Academic papers:
• Relevant certificates;
• A photocopy of the national identity card;
• Three referees

The deadline for submitting your applications is on July 31, 2023. Please send your application to recruitment@rwandair.com

NB:  Only shortlisted candidates will be contacted.