3 Job Positions at Sokowatch Ltd: (Deadline 10 June 2022)
Dispatch Lead at Sokowatch Ltd: (Deadline 10 June 2022)
Dispatch Lead – Gisenyi
About Us:
Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers in Kenya, Tanzania, Uganda, Senegal, Cote d’ Ivoire, Zambia use Wasoko’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: To primarily focus on customer service, fulfillment and asset care.
Responsibilities:
- Maintain an up to date record of all the assets assigned, mileage on fueling and service, next inspection and insurance dates and new or spare tyre change dates
- Ensure efficiency in fueling process
- Keep track of vehicles, spare parts inventory usage and records of purchases
- Set up maintenance scheduled by ensuring routine maintenance, servicing and minimal uptime during break downs
- Carryout frequent drivers training on road safety measures, defensive driving, fueling requirements and overall vehicles hygiene
- Carry out weekly and end of month spare parts inventory count or any other parts inventory count as may be deemed necessary by the business
- Manages accident reports and provides details based on RCA.
- Assign vehicles to the drivers
- Make sure vehicles are always ready and available to meet orders by scheduling and monitoring current trends in customer coverage
- Ensure vehicles and drivers comply with government regulations
Qualifications:
- At least two years of experience in a logistics role,
- Detail-oriented and good problem-solving skills with exceptional analytical abilities and organizational skills.
- They need to be knowledgeable in computer applications.
- Valid driving license (added advantage)
Application:
To apply for this position please submit your application letter and CV to
careers@wasoko.com clearly indicating ‘Dispatch Lead – Gisenyi’ on the subject by 10th June 2022
Only shortlisted candidates shall be contacted.
Credit Admin and Collections Associat at Sokowatch Ltd: (Deadline 10 June 2022)
Credit Admin and Collections Associate – Gisenyi
About Us:
Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers in Kenya, Tanzania, Uganda, Rwanda, Senegal, Cote d’Ivoire and Zambia use Wasoko’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: Financial Services Associate
About you
You are responsible for the execution of Wasoko’s Financial Services strategy in Kenya. You are the owner of the Wasoko Financial Services product delivery targets including working capital financing, asset financing, insurance and other financial products to come.
You are charged with training, developing and retaining a world class financial services team delivering effective KYC, sales, credit administration and collections.
Reporting into: EA Financial Services Manager
Your Mission in our Vision
Financial services will be the biggest differentiating factor of Wasoko from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential, Wasoko will become an indispensable long-term partner for our customers.
Our strategy is to provide a world class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business
Key Responsibilities;
- Capacity to recruit & manage clients including KYC, usage, retention and repayment
- Managing customers directly and in liaison with the sales team to ensure:
- Growth
- Ensure they order the set number of SKUs and grow their SKUs per order
- Ensure they grow Average Revenue Per User MoM
- Ensure on-time repayment of credit with capacity to escalated collections
- Daily follow up of overdue invoices through phone calls and field visitations
- Developing Pay plans / Promise to Pay database with elaborate follow ups
- Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
- Conduct customer education to all new and existing clients to ensure adherence to Wasoko credit terms and communicate any changes of policy
- Handle all customer and agents complaints within the credit portfolio
- Any other duties may be assigned
Qualifications
- Diploma in a Business related course
- Proven work experience in credit management
- Good understanding of lending procedures & credit related laws
- 2-4 years of credit experience
- Be willing to regularly travel to customer sites
- Have considerable experience with customer negotiations
Application:
To apply for this position please submit your application letter and CV to
careers@wasoko.com clearly indicating ‘Credit Admin and Collections Associate – Gisenyi’ on the subject by 10th June 2022.
Only shortlisted candidates shall be contacted.
Credit Admin and Collections Associate at Sokowatch Ltd: (Deadline 10 June 2022)
Credit Admin and Collections Associate -Kayonza
About Us:
Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.
Thousands of retailers in Kenya, Tanzania, Uganda, Rwanda, Senegal, Cote d’Ivoire and Zambia use Wasoko’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.
Role: Financial Services Associate
About you
You are responsible for the execution of Wasoko’s Financial Services strategy in Kenya. You are the owner of the Wasoko Financial Services product delivery targets including working capital financing, asset financing, insurance and other financial products to come.
You are charged with training, developing and retaining a world class financial services team delivering effective KYC, sales, credit administration and collections.
Reporting into: EA Financial Services Manager
Your Mission in our Vision
Financial services will be the biggest differentiating factor of Wasoko from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential, Wasoko will become an indispensable long-term partner for our customers.
Our strategy is to provide a world class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business
Key Responsibilities;
- Capacity to recruit & manage clients including KYC, usage, retention and repayment
- Managing customers directly and in liaison with the sales team to ensure:
- Growth
- Ensure they order the set number of SKUs and grow their SKUs per order
- Ensure they grow Average Revenue Per User MoM
- Ensure on-time repayment of credit with capacity to escalated collections
- Daily follow up of overdue invoices through phone calls and field visitations
- Developing Pay plans / Promise to Pay database with elaborate follow ups
- Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
- Conduct customer education to all new and existing clients to ensure adherence to Wasoko credit terms and communicate any changes of policy
- Handle all customer and agents complaints within the credit portfolio
- Any other duties may be assigned
Qualifications
- Diploma in a Business related course
- Proven work experience in credit management
- Good understanding of lending procedures & credit related laws
- 2-4 years of credit experience
- Be willing to regularly travel to customer sites
- Have considerable experience with customer negotiations
Application:
To apply for this position please submit your application letter and CV to
careers@wasoko.com clearly indicating ‘Credit Admin and Collections Associate – Kayonza’ on the subject by 10th June 2022
Only shortlisted candidates shall be contacted.
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