3 Job Positions at UNHCR Rwanda: (Deadline 16 March 2023)
Head of Field Office P4 at UNHCR Rwanda: (Deadline 16 March 2023)
Job Posting End Date
March 16, 2023
Standard Job Description
Head of Field Office Organizational Setting and Work Relationships Head of a UNHCR Field Office (HoFO) is a senior managerial position within a given country operation. The incumbent carries the full delegated authority of the UNHCR Representative (or the country Manager or Head of Sub-Office) of the country, who will exercise entire supervisory managerial responsibility over the position. The position, on the other hand, provides all information on developments in relation to the protection (legal protection issues relating to the persons of concern to UNHCR), security (Physical security in relation to the UNCR staff and the persons of concern to UNHCR) and operational matters (programme and office management / administration) within the domain of its geographical area of responsibility to the UNHCR Representative (or the country manager) on a regular and timely manner. Subject to the specific legal or socio economic or security developments in the Area of Responsibility (AOR), Representative will direct and guide the Head of Field Office to take the most appropriate course of action. Concerning overall physical security concerns, HoFO will liaise directly with the competent UN security coordinator while keeping the UNHCR Representative fully informed. While the functional responsibility of a Head of Field Office will always remain the same despite its grade level, the other parameters (therefore the depth and breadth of the competencies) such as the size of the population of concern to UNHCR, their specific legal/security concerns, volume of assistance, Number of operational / Implementing partners and the size of the Office (i.e. number of UNHCR staff and their grade levels) will determine the appropriate grade level. The operational autonomy also depends upon the same parameters/competencies. As the most senior UNHCR staff member within the given geographical area, he/she is required to liaise with all the relevant senior government officials, security organs in the area, the Head of various Non-Governmental Organisations (both national and internationals based in the area), Civilian/tribal leaders/elders, local opinion makers and the local media net-work to ensure his/her assigned responsibilities are effectively and efficiently discharged. As the extended field representative of UNHCR at the front line of High Commissioner¿s operations, he/she remain as the effective advocate and assistant to the local authorities to ensure that the respective government authorities in the area implement their conventional responsibilities in favour of refugees and others of concern to UNHCR. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Monitor and report on the implementation of refugee conventional responsibilities and international obligations of the local authorities Vis a Vis the population of concern to UNHCR within the given geographical area; based on local situations/developments make appropriate recommendation to the UNHCR Representative/HoSO. – Advocate and promote UNHCR standards concerning the treatment of asylum seekers, refugees and returnees as well as IDPs, where applicable; Advocate, promote and encourage the concerned authorities and local opinion makers to uphold established UNHCR standards that have become the international norms. – Ensure that the basic needs of the concerned population are properly assessed with the participation of the beneficiaries themselves, the host governments and/or the competent Implementing partners and/or UNHCR itself. – Subject to the needs, ensure that the planning, formulation and budgeting of identified assistance projects are done as per UNHCR programme cycle; upon approval of assistance project, ensure the timely implementation and rigorous monitoring of identified assistance activities – Ensure through the subordinate staff that all deadlines for monitoring and reporting of UNHCR operational activities (i.e. include assistance as well as Administrative) are met on a regular basis. – Manage all UNHCR resources, both human, financial/material, at an optimum level for the wellbeing of the concerned population and the UNHCR staff. – Ensure that all security measures of UNHCR office (and residential, where ever applicable) compounds are always up to date; any security breaches and/or potential security threat should be reported immediately to competent UN security coordinator in the country. – Ensure that staff welfare, both in terms of working and living conditions, are maintained at a satisfactory level within the constraints in the operational area; this requires remaining current in health and medical facilities locally available and evacuation options available in a moment of medical urgency. – Guide, coach and advocate the subordinate staff to maintain highest standards of conduct and behaviour thorough one¿s own practice and deeds. – Prepare and submit regular reports, both verbally and written, to the UNHCR Representative/HoSO. In the event of substantial telephone conversation that leads to specific action or non-action, it should be recorded and share with the other party. – Represent UNHCR in inter-agency fora and with local authorities in the AOR. – Enforce compliance with UNHCR¿s global protection, programme, finance, human resources and security policies and standards. – Submit project proposals for assistance to refugees and other persons of concern to UNHCR Representation or Sub-Office in coordination with local authorities and NGOs. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P4 – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree Field(s) of Education Human Resources Management; Personnel Administration; Law; Political Science; International Relations; Economics; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses HCR Management Lrng Prg; HCR Managing Operatns Lrng Prg; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential In-depth knowledge in all aspects of UNHCR¿s Field level operation. Applied experience of protection principles, operational arrangements/standards in relation to protection, assistance, UNHCR office management and staff administration. Should be conversant in the current priorities in the organisation and existing mechanisms within the organisation to implement those priorities. Desirable Working experience both in UNHCR HQ and/or a Regional Office and the Field. Functional Skills IT-Microsoft Office Productivity Software PR-Protection-related guidelines, standards and indicators MG-Office Management HR-Administration of Staff Contracts and Benefits IT-Computer Literacy (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
In addition to requirements under the job description and desired skills, the candidate should have a strong proven leadership and communication skills to lead the team and to interact with Authorities and Partners. She/he will be required to liaise with all the relevant government officials, security organs in the area, the Head of various Non-Governmental Organizations, therefore communication and leadership are important.
The candidate should be able to undertake frequents field visits to the 2 camps under Huye Field Office for monitoring and evaluation of UNHCR and partners activities.
The candidate should demonstrate a very good analytical skills to provide insight on specific legal or socio economic or security developments in Huye field office. An experience in Field/Sub office management is desirable. A very good knowledge of UNHCR/UN security management is important.
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
Occupational Safety and Health Considerations:
Nature of Position:
The UNHCR Representation Office in Rwanda provides protection and assistance to about 126,000 refugees, mainly refugees from the Democratic Republic of Congo who have been on the Rwandan territory since 1996 and Burundian refugees who have been arriving in the country further to the April 2015 attempt coup aftermath. There is as well as a significant number of returnee population of Rwandan refugees who came back after many years in exile.
The Representation is composed of the Branch Office in Kigali, Field Offices in Huye, Karongi, Nyamata, a field unit in Kabarore and a Sub-Office in Kirehe. There are 5 refugees camps, 4 reception centers and a center dedicated to receiving evacuees from Libya. The field office Huye covers two refugee camps, namely Kigeme and Mugombwa as well as a reception center (Nyanza-used for returnees and new asylum seekers from Burundi).
Huye Field office is in the Southern Province of Rwanda and currently hosts 26,843 refugees spread across two camps (Kigeme 14,551 and Mugombwa 11,457) hosting refugees from the Democratic Republic of Congo and Huye Urban that hosts 835 Burundian urban refugees. The field office also runs the Nyanza Transit Center which receives new arrivals from Burundi (who are subsequently relocated to Mahama Refugee Camp from time to time) and Rwandan returnees from the Democratic Republic of the Congo. UNHCR Huye field office currently works through 10 partners offering services in the 2 camps, urban area and the transit center.
The Head of Field Office Huye reports to the Deputy Representative (Operations). Protection and Solutions are the key focus of the office with Cash Based Interventions (CBI) and Livelihoods as strategic priorities. The incumbent will need to have strong proven leadership and communication skills to lead the team and to interact with Authorities and Partners.
Living and Working Conditions:
In Huye town, private houses are available for rent. Staffs could use brokers to visit available housing options which are usually equipped with adequate facilities. The usual practice is to give at least a three-months deposit upon signing a rent contract. Huye has small private clinics that can offer consultations with general practicians or some specialists. There is a tertiary level facility (CHUB – Centre Hospitalier Universitaire de Butare) which is considered referral hospital at the national level.
Limited education facilities are available for international staffs’ children. There are no accredited international schools in Huye but private schools offering teaching in English or French, following the national curricula are available. Security in Huye is at Level 1 and is a family duty station (category B) with low security risks. UNHCR facilitates private guarding services for international staff’s residence. Banking facilities are available. Transport to Kigali is available with (private) buses every 30min / every hour (depending on the time of the year).
Additional Qualifications
Skills
Education
BA: Economics (Required), BA: International Relations (Required), BA: Law (Required), BA: Management (Required), BA: Personnel Administration (Required), BA: Political Science (Required)
Certifications
HCR Management Learning Program – UNHCR, Programme Management (PM) 1 – UNHCR
Work Experience
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Political awareness, Strategic planning & visions, Teamwork & collaboration
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Policy Officer at UNHCR Rwanda: (Deadline 16 March 2023)
Job Posting End Date
March 16, 2023
Standard Job Description
Policy Officer Organizational Setting and Work Relationships The role of the Policy Officer is to support the coordination and preparation of guidance, positions, strategic protection and solutions policies, and advocacy on protection and solutions matters in the region, building on comprehensive responses outlined in the Global Compact on Refugees (GCR). The incumbent may be based in the Division/ Field/Regional Bureau. S/he will normally report to and be guided by a Senior Policy Officer and may supervise a small team of local staff. The Policy Officer will provide advice and assist in drafting UNHCR positions on assigned protection and solutions issues and areas, coordinating closely within the office, as well as with other HQs Services, Regional Bureaux, field offices and operations. The incumbent is expected to have regular contact with staff throughout the office, Bureau and operations on thematic and situational issues. S/he is responsible for staying abreast of protection and solutions developments under a number of thematic and situational issues that are relevant for the region, supporting strengthened and coordinated responses of the Bureau in the provision of related advice and implementation of external advocacy. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties – Provide inputs to draft guidance on protection and solutions advice, strategic protection and solutions policies, and advocacy on protection matters. Reflect major global developments influencing UNHCR’s work, such as the Global Compact on Refugees and UNHCR’s support to applying comprehensive responses included therein. – Contribute towards the preparation of UNHCR strategies, positions and public papers on assigned thematic and geographical areas, situations or issues. – Gather, analyse and disseminate information on protection and solutions, political, legal, social and economic developments, including the application of comprehensive responses, which have a bearing on UNHCR’s protection activities in the area to promote the adoption of protection policies and activities. – Organize and prepare studies on key protection and solutions policy issues to inform management decision making; conduct follow-up work, including inter-agency technical review meetings to support policy development and decision-making on important issues, including UNHCR’s contribution to reinforce comprehensive responses at national and regional levels. – Assist in the preparations for high level events, including regional meetings, ExCom, Standing Committee, NGO Consultations, Protection Dialogues and others, by contributing to the preparation, drafting, and editing of various protection and solutions positions and policy papers. – Draft inputs for oral and written briefings and background notes, talking points, reports and other documents as required. – Coordinate appeals and reporting on UNHCR activities in the area of responsibility, and ensure quality control for important publications. – Coordinate and harmonize cross-cutting policy issues and documents. – In the regional bureaux, respond to queries and requests for assistance and guidance from the field, and follow-up where needed, in close coordination with other concerned focal points of the Bureau. – Maintain a wide range of external contacts with Permanent Missions, donors, and civil society organization. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree. Field(s) of Education Public Policy; Public Administration; Law; International Relations; Political Science;Human Rights; or other relevant field. Relevant Job Experience Essential Experience in policy analysis and development in international context. Demonstrated experience in drafting and editing, in particular on protection and solutions strategies, advocacy strategies, or partnership building. Desirable Experience in coordination of UN interventions with other actors, in a refugee or humanitarian context. Strong experience in conducting research, fact sheets, global appeals, speeches and concept papers. Functional Skills PO-Policy Advocacy in UNHCR; PO-Policy Development, Evaluation, Research, Publication; MS-Drafting, Documentation, Data Presentation; (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The desired candidate has a strong understanding of refugee and asylum issues, with a focus on Africa as well as experience of humanitarian and/or policy work in the field. The candidate should have strong interpersonal and communication skills, as well as excellent written and oral communication skills.
Prior experience in coordination of drafting high level documents is desirable, as well as a strong understanding of UNHCR’s operations cross functionally.
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
Occupational Safety and Health Considerations:
Nature of Position:
The Policy Officer will provide strategic advice and prepare UNHCR positions covering the Rwanda operation on assigned issues and areas, coordinate closely with other staff, at headquarters, regional bureau, and internally across units and field offices, and will provide information and guidance whenever required.
The Policy Officer plays a pivotal role in assisting the Representative in the coordination of strategic direction matters as they pertain to all aspects of UNHCR’s work including the operations. She/he performs an essential liaison function between the Representative, the Regional Bureaux, and across sectors and units without the Operation. As a core member of the Office, she/he will maintain effective linkages with other relevant functional units and will work in full coordination with the team. Externally, the incumbent will provide strategic input to discussions among interlocutors in Rwanda in advocacy processes, in order to promote collaborative and aligned strategies to promote UNHCR’s mandate in Rwanda. The incumbent will also keep the Representative aware of political and operational developments in the country by liaising with Offices within the field.
Draft policy and strategy documents to further develop UNHCR’s policies and strategies in relation to the protection space in Rwanda.
– Prepare, contribute to and coordinate the preparation of oral and written briefings and background notes, talking points, reports and other documents for the Representative and other personnel as required.
– Work in a collaborative manner and provide policy advice and guidance to colleagues, working closely with external relations on communications matters.
– Provide strategic input to discussions among interlocutors in Rwanda in advocacy processes, in order to promote collaborative and aligned strategies to promote UNHCR’s mandate in Rwanda.
– Support the Representative in setting and pursuing key strategic objectives.
– Support the management in prioritizing work in line with these objectives and in communicating strategic priorities to the Office’s internal and external counterparts at all levels.
– Analytically review information received by the Representative and the Management and identify priority matters that need to be urgently addressed, advising on action as appropriate.
– Manage the flow of information to the Representative and ensure that appropriate action is taken by responsible functional units on matters brought to the attention of the Representative.
– Assist with the drafting of guidance documents, policy statements and speeches for delivery by the Representative, and initiate, edit, and finalize drafts prepared by other units.
– Coordinate activities related to policy formulation, preparing background and position papers for the Representative’s consideration in cooperation with various functional units.
– Assist in planning and managing the Representative’s missions, accompanying the Representative when required, ensuring the maximum effectiveness of the mission and ensuring that all necessary follow-up action is taken.
– Follow-up on policies and instructions presented by the Representative.
– Keep the Representative aware of political and operational developments in the region by liaising with UNHCR Regional Bureau and within the field on policy issues related directly to UNHCR.
– Assist the Representative in the preparation of strategic documents for high-level meetings involving the Ambassadors, Special Envoys and other high-level visitors.
– Draft substantive correspondence for the Representative’s signature, and edit and clear draft correspondence prepared by other units, ensuring accuracy, coherence, and correct protocol.
– Confer with functional units to secure timely and authoritative information relevant to matters requiring action, decisions or the signature of the Representative.
– Assist the Representative with establishing and nurturing alliances with external actors, including donors, academics, regional organizations and other UN actors to join forces in raising the profile of refugee issues in the country.
– Work with the External Relations Officer with all inputs and preparations needed for the Representative’s interactions with donors and external partners.
– Liaise regularly with the functional units and Sub Offices.
Living and Working Conditions:
This position is based in Kigali, the capital city of Rwanda. The main airport in Kigali has several international flights with easy connections to the region. Basic health facilities are available with a UN Clinic, as well a variety of public and private hospitals and clinics. Housing conditions in Kigali are of a good standard and rents are reasonable. There are international schools existing in Kigali for primary and secondary, in English and French. Kigali is considered to be one of the safest cities in Africa.
Additional Qualifications
Skills
Education
BA: Human Rights (Required), BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required), BA: Public Administration (Required), BA: Public Policy (Required)
Certifications
Work Experience
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Negotiation & conflict resolution, Organizational awareness, Policy research & development, Teamwork & collaboration
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Compendium
Add. 3 to Bi-annual Compendium 2022 – Part B
Additional Information
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Asst Representative at UNHCR Rwanda: (Deadline 16 March 2023)
Target Start Date
2023-02-28-08:00
Job Posting End Date
March 16, 2023
Standard Job Description
Assistant Representative – Protection Organizational Setting and Work Relationships The Assistant Representative- Protection is the senior protection manager in a Country Office and reports to the Representative. A member of the senior management team, the incumbent has direct or reviewing supervisory responsibility for protection staff who may include community services, registration, resettlement and education. He/she has country-wide functional supervisory responsibility for protection staff and provides protection oversight and guidance to the information and programme management functions. The Assistant Representative- Protection transposes UNHCR¿s Global Strategic Priorities into a comprehensive protection strategy adapted to the country context. He/she is guardian of protection standards, operational procedures and practices in protection delivery at country level and represents the UNHCR to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine. UNHCR is well integrated into the UN Resident Coordinator System. The Assistant Representative- Protection is relied upon by the Office to plan, manage and guide country-wide protection delivery to populations of concern and to promote and gain support for UNHCR¿s protection agenda externally. This includes ensuring that operational responses in sectors are shaped in a protection optic, mainstream protection methodologies and integrate protection safeguards. He/she ensures that persons and communities of concern are involved with the Office in making decisions that affect them and that their interests are effectively represented to authorities, protection and assistance partners and to the broad network of donors and stakeholders who can contribute to enhancing protection. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Stay abreast of political, social, economic and security developments that have an impact on the protection environment and protection delivery capacity and advise the Representative in the overall management of UNHCR¿s operations. – Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, minority groups such as sexual minorities and persons living with HIV/AIDS; and Sexual and Gender Based Violence (SGBV) priorities with regard to these persons. – In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers assessed and prioritized protection needs of the affected populations. – Ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and in respect of UNHCR¿s mandate, the Humanitarian Country Team¿s common humanitarian action plan where applicable. – Ensure that necessary resources are allocated to address protection gaps. – Promote International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. Foster their consistent and coherent interpretation and application and ensure that sectors and /or in clusters in applicable operations fulfil their responsibilities mainstreaming protection. – Design, deliver and monitor programmes on an AGD basis to address identified protection needs. – Oversee the provision of expert legal advice and guidance on protection issues to internal and external interlocutors and ensure that legal assistance and documentation is accessible to persons of concern. – Oversee Eligibility and Status Determination operations ensuring compliance with UNHCR procedural standards and international protection principles. – Oversee the implementation of Standard Operating Procedures (SOPs) for protection /solutions processes and systems. – Promote and supervise the delivery of effective measures to identify, prevent and reduce statelessness. – Develop and implement a country-level education plan as part of the protection strategy. Ensure the provision of quality and protective education with an emphasis on learning outcomes and lifelong learning opportunities forging partnerships with the Ministry for Education, UNICEF and other partners as appropriate. – Develop and implement a country-level child protection plan as part of the protection strategy ensuring programmes use a child protection systems approach. – Ensure that appropriate interventions are undertaken by the Office, or intervene directly, in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners. – Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners. – Ensure with governments and partners that durable solutions through voluntary repatriation, local integration, and where appropriate, resettlement are sought and provided to the largest possible number of persons of concern. – Oversee the development and implementation of a results-based advocacy programme in consultation with sectorial and/or cluster partners. – Advocate with authorities and stakeholders for access to and respect for the rights of persons of concern and their access to services. – Ensure the Protection Sector or Cluster strategy has an effective information management component to provide disaggregated data on populations of concern and their problems; and researches, collects and disseminates relevant protection information and good practices to enhance protection delivery. – Build the protection capacity of national and local government, partners and civil society to assume their responsibilities vis-à-vis persons of concern through protection training, mainstreaming and related activities. – Coordinate capacity-building initiatives for communities and persons of concern to assert their rights. – Advise and capacitate national authorities, relevant institutions and NGOs to strengthen legislation and status determination procedures and mechanisms. – Contribute to a communications strategy to generate external support for UNHCR¿s operations and the Protection Sector/Cluster. – Provide effective supervisory and managerial oversight, direction and guidance of the protection function. – Design and establish effective protection staffing structures in Offices ensuring staffing configurations, profiles and competencies are commensurate with protection challenges. – Approve the comprehensive protection strategy for endorsement by the Representative and Regional Office or Headquarters. – Chair strategic or operational protection meetings, including Protection Cluster meetings in applicable operations and represent the protection sector/cluster in inter-agency mechanisms. – Issue advocacy statements on behalf of UNHCR or the Protection Cluster in applicable operations. Intervene with authorities on protection issues. – Negotiate with resettlement countries and countries of return on behalf of UNHCR. – Clear documents and reports prepared by the Protection Unit / Section. – Take decisions on individual cases. – Negotiate with the Humanitarian Coordinator/Resident Coordinator, the Humanitarian Country Team and partners on protection funding priorities in inter-agency funding appeals. – Enforce compliance of staff and partners with global protection policies and standards of professional integrity in the delivery of protection services. – Enforce compliance with, and integrity of protection standard operating procedures. – Approve expenditures under the UNHCR protection budget and direct transparent and accountable financial and other resource allocation within the Protection Cluster in applicable operations. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P5 – 12 years relevant experience with Undergraduate degree; or 11 years relevant experience with Graduate degree; or 10 years relevant experience with Doctorate degree Field(s) of Education Humanitarian Law; International Relations; Law; Political Science; International Refugee Law; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses HCR Learning Prog; HCR Management Lrng Prg; HCR Protection Learning Prg; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential – minimum 11 years of previous work experience in progressively responsible functions in an organisation or institution that administer/manage and assist a large number of asylum seekers, refugees and Displaced persons, preferably within the UN. – Thorough knowledge in International refugee law, its applications under different circumstances; ability to analyse and advocate the application of various regional refugee instruments for the benefits of the persons of concern to UNHCR. Field experience, preferably in the context of UNHCR, in repatriation and resettlement of refugees. Desirable – Solid UNHCR experience from both the Field (including Hardship Duty stations) and Headquarters. – UNHCR specific learning/training activities (i.e. Management Learning Programme, Protection Learning Programme). Functional Skills *PR-International Humanitarian Law *PR-Refugee Resettlement programs *PR-Managing large influx of Persons of Concern *PR-Refugee Protection Principles and Framework FO-Operational activities in hardship duty stations *PR-Application of various regional refugee instruments (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
In view of the Office’s role for managerial oversight, technical guidance and support to operations in the country, the incumbent of the position should have strong technical capacity and experience in protection and the application of international refugee, human rights and humanitarian law
The ideal candidate should have experience in and ability to serve in a variety of functional areas, including capacity development and systematic monitoring and advocacy regarding policy and practices.
The incumbent must be able to communicate clearly and effectively, both orally and in writing in both languages. A good understanding of the Global Compact on Refugees and its application, as well as knowledge of, and familiarity with, operations in Africa, and experience working with refugee, resettlement, returnee and stateless populations would be beneficial
S/he should have a track record of leading/working with functionally and culturally diverse teams. Strong interpersonal and communication skills, diplomacy as well as a mature approach, are a must for the position. The incumbent is expected to be a forward-thinker and solutions-oriented.
S/he is expected to have robust protection knowledge, relevant technical and operational capacity, political sensitivity, and experience in managing Inter-Agency, donor relations and partnerships as well as good negotiation skills for advocacy.
Due to the nature of the work, the incumbent is expected to have a pro-active mature attitude and be responsive to address complex and dynamics situations but can remain calm under stressful situations.
Required languages (expected Overall ability is at least B2 level):
Desired languages
Operational context
Occupational Safety and Health Considerations:
Nature of Position:
The UNHCR Representation Office in Rwanda principally consists of a refugee population mainly from the Democratic Republic of Congo who have been on the Rwandan territory since 1996 in addition to Burundian refugees who moved to Rwanda due to the volatile Burundi situation since April 2015. There is also a small population of Rwandan refugees returning after many years in exile. The operation comprises the Country Office in Kigali, Sub office Kirehe, Field offices Nyamata, Karongi, Kabaroroe as well as Huye with over 335 staff and affiliate workforce. Rwanda operation is currently undertaking a voluntary repatriation to Burundi.
The Assistant Representative – Protection of UNHCR Rwanda reports to the Representative. S/he will be a part of the Senior Management team of UNHCR Rwanda operation.
She/he works to identify strategic objectives and develop coherent, consistent, and effective responses to the challenges faced in terms of delivering protection to the PoCs under the UNHCR Mandate in the Rwanda operation. She/he will be expected to liaise with a large variety of actors, including Government authorities, Diplomats, the UN Resident Coordinator, Heads of sister agencies, International Humanitarian actors, partners, and other key stakeholders. She/he should keep abreast of Legal, Security, Political and other Developments relevant to the protection environment and population movements.
Living and Working Conditions:
The Republic of Rwanda is a small landlocked country in the Great Lakes region of east-central Africa, bordered by Uganda, Burundi, the Democratic Republic of the Congo and Tanzania. UNHCR enjoys cordial working relations with Government Officials, other UN Agencies and Partners. Basic health facilities are available with a UN Dispensary that can provide 1st Aid assistance and guidance. Domestic supplies are available on the market. Housing conditions in the capital Kigali are of good standard and rents are reasonable. There are good international schools existing in Kigali at the primary and secondary levels. The main airport in Kigali has several international flights with easy connections to the region.
Additional Qualifications
Skills
Education
BA: Humanitarian Law (Required), BA: International Refugee Law (Required), BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required)
Certifications
HCR Learning Program – UNHCR, HCR Management Learning Program – UNHCR, HCR Protection Learning Program – UNHCR
Work Experience
Competencies
Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Political awareness, Stakeholder management, Strategic planning & visions, Teamwork & collaboration
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
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