3 Positions at BRAC: (Deadline 10 December 2021)

Digital Financial Services Manager at BRAC: (Deadline 10 December 2021)

JOB OPPORTUNITIES

BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic, and self-motivated Rwandans to fill the following regular position.

Position: Digital Financial Services Manager

Gender: Female candidates are encouraged to apply

Job Location: BRAC Rwanda Microfinance Company PLC (BRMCP) – Country Office

Gross salary range: As per Salary structure

Purpose

The Digital Financial Services Manager will support BRAC Rwanda Microfinance Company PLC (BRMCP) to drive innovation, implement and use digital delivery channels.
To develop and deliver outstanding products, customer experience, increase organizational efficiency, and find the right balance between technology and touch for BRMCP’s customers.
To think creatively to imagine new uses for technology to address access, usage, literacy, security, and other barriers.

Major Duties and Responsibilities:

BRMCP Business Strategy: Reviewing, managing, and analyzing existing business strategies to provide guidance to management on the use of technology and digital field applications, in order and ensure alignment of digital solutions with the business’s overall strategy.
Innovative Products: Develop new and innovative products that meet the needs of our target clients, leveraging (when necessary) available technology and alternative delivery channels.
Digital Strategy: Lead in the development and implementation of the digital strategy and work with the teams to adapt their processes and products accordingly.
Market Intelligence: Keep an active watch on digital technologies available in the market that may improve the quality and efficiency of field operations, product and service delivery.
Third-Party Relations: Develop and manage relationships with third parties such as digital solutions suppliers, developers etc.
Project Management: Develop the detailed functional requirements for the digital tools and applications. Propose related projects as needed with clearly defined value proposition.
Change Management: Define implementation plans, including change management aspects, to maximize project impact.
Stakeholder Management: Work with other enabling stakeholders to maximize project impact. Work with internal IT teams to support the deployment of Digital Field Applications and Tools, and Electronic banking services
Promote digital channel adoption: Build internal and customer digital awareness through literacy training; and work with marketing teams to increase adoption of channel usage.

Other responsibilities.

Monitor DFS business performance and growth in liaison with other departments
Prepare and submit for review DFS strategy performance monitoring report

Partner / Stakeholder Relationship Management

Safeguarding Responsibilities:

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Knowledge, Skills & Competencies:

Communication Skills: Having good verbal presentation and writing skills and the ability to translate complex technological implementation language to non-technical people.
Analytical Skills: Able to demonstrate effective analytical skills, an ability to translate raw information into actionable strategies and initiatives as well as ability to perform standard analyses such as performance analyses, competitor analyses, market analyses, etc.
In-depth understanding of the key drivers in a digital product/emerging technology business.
Insight into the way that digital transformation is affecting industry and knowledge of best practices.
Experience in digital project management, including technological aspects that enabled you to develop skills in understanding business needs and transcribing them into functional specifications for a digital tool.
Familiarity and experience with financial institutions preferred
Educational Qualifications: Bachelor’s Degree in Business Administration, Finance, Economics, Statistics, ICT, MIS, Engineering concentrated in Project Planning and Management ICT,MIS and statistics.

Experience:

Substantial exposure to DFS strategy management, with direct exposure to top management strategy formulation and decision making.
She/He will also have had experience being a central piece of a wide range of strategic decision-making processes and as a result, have become comfortable assessing a business and making appropriate choices.

At least three years of related experience working in financial inclusion, product development, digital finance, technology for development, payments platforms, project management. Experience working with financial institutions, regulators is an added advantage

If you feel you are the right match for the above-mentioned positions, please follow the application instructions accordingly

Candidates need to send a signed Cover letter in PDF format indicating the title of position applied for, updated CV mentioning educational and professional qualification, years of experience, and scan copies of academic qualifications. All those documents should be sent through email: recruitment.rwanda@brac.net , Application deadline 10^th December 2021at 16.00 hrs.

Please note that only short-listed candidates will be called for written test and interview.

Banking Applications Officer at BRAC: (Deadline 10 December 2021)

JOB OPPORTUNITIES

Position: Banking Applications Officer

Gender: Female candidates are encouraged to apply

Job Location: BRAC Rwanda Microfinance Company PLC (BRMCP) – Country Office

Gross salary range: As per Salary structure

Purpose

The Banking Applications Officer will provide specialist application support to core banking and back-office applications used within BRMCP. The role will work within the ITIL service management framework to:

(1) Supervise the efficient and secured operation of all core applications – core banking and ERP systems

(2) Champion ITIL service management practices at all BRMCP branch offices and (3) ensure efficient and expert application support services to all BRMCP operations.

The role will work with BIHBV IT staff and BIHBV-approved consultants/service partners on new installations, enhancements, or changes to core applications while ensuring that IT standards, policies, and procedures are followed. The role will also coordinate the delivery of core applications technical training to BRMCP staff

Major Duties and Responsibilities:

Working with the BIHBV IT teams and service partners, lead successful implementation and maintenance of Temenos core banking system at branch offices, and work with IT Head to ensure the establishment of published standards, policies, and procedures for maintaining the integrity of the Model Bank.
Ensure effective technical and user support for core applications – the maintenance of the Model Bank, product specification and documentation of system changes, development of management reports, management of efficient test and disaster recovery environments
Ensure security of business data within core applications
Coordinate end-user training for core applications
Lead the implementation and testing procedures to ensure that newly released software produce the expected results for the business operations.
Apply strict change control measures in any customizations required by the BRMCP users.
Establish and enforce core applications system backup, recovery, and data retention criteria.
Relate well with BI IT and strategic service partners to resolve complex technical problems
Document recovery procedures and security settings for applications for the purposes of disaster recovery and user security.
Encourage teamwork and the sharing of best practice amongst all staff.

Keep in line with the trend in the market, advise management on market development (e.g., Temenos development roadmap and current developments in microfinance and banking industry)

Other responsibilities

Develop and maintain own knowledge, expertise, and professionalism.
Keep abreast of current developments in the microfinance and IT industry.
Remain current with organization’s technological requirements and new developments in the industry.
Meet personal training and development needs through relevant professional and commercial training and networking.

Safeguarding Responsibilities:

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Knowledge, Skills & Competencies:

Good knowledge of TCPIP communication protocol
Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
Significant experience in supporting databases (preferably Microsoft SQL and/or Oracle)
Report development skills e.g., Crystal report, Jasper a plus
Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks.
Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
Commitment to the BRAC International mission, core values the ability to incorporate the mission and values in the workplace.
Must be proficient in written and spoken English.

Educational Qualifications: Bachelors’ Degree in Computer Science or IT, Computer Science related field

Experience: 5 – 10 years experience supporting a Temenos core banking system in medium to large organizations at least 2 years of SQL Database Administration experience.

If you feel you are the right match for the above-mentioned positions, please follow the application instructions accordingly

Please note that only short-listed candidates will be called for written test and interview.

Communications Manager at BRAC: (Deadline 10 December 2021)

JOB OPPORTUNITIES

Position: Communications Manager

Gender: Female candidates are encouraged to apply

Job Location: BRAC Rwanda Microfinance Company PLC (BRMCP) – Country Office

Gross salary range: As per Salary structure

Major Responsibility

Prepare, recommend and review contents for timely annual report.
Develop and produce quarterly newsletter on BRAC program interventions.
Prepare, recommend and review contents for timely annual diary
Produce brochure, flyer, and one pager on BRAC interventions for internal and external stakeholders.
Lead the production of bill board, poster, T-shirt, flow chart.
Undertake summary of research works to capture program impact.
Produce timely communication report on BRAC activities, events, achievement.
Write quality evidence-based case stories on BRAC interventions and publish on newspaper and social media.

Communication

Identify communication gaps within and with internal and external stakeholders (Ministries, Immigration, and partners.
Coordinate relevant programmatic and strategic communication at the branch, area, and country office level as and when necessary.
Coordinate, organize and accompany visitors of BRAC.
Update and upload contents on BRAC’s website, blog, and face book page
Email signature by BRAC email holders are maintained well
Produce timely press releases, newspaper articles on BRAC events, and other relevant issues.
Plan and engage media (print and electronic)
Organize BRAC events and big meetings (communication, media, and logistics)

Branding and Knowledge Management

Ensure BRAC Branding Policy, BRAC Communication Policy, BRAC Style Guide are simplified (e.g. in one page) and timely communicated with internal and external stakeholders.
Ensure BRAC Branding Policy, Communication Policy, BRAC Style Guide are followed in BRAC communication materials including the use of logo, font, etc.
Serve as the focal person for knowledge management (how info/knowledge are collected, preserved/ processed, and communicated) within the organisation
Collect and communicate learning and achievements about BRAC programmes and strategies.
Find and report BRAC innovation, example of synergic benefit, and model among BRAC programmes.

Safeguarding Responsibilities:

Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Person specification

Successful track record including creation, rebuilding, and repositioning of an organisation’s image/ identity and the development of a global public affairs and communications program to serve multiple constituencies.
Extensive media relations experience with current and prominent contacts in electronic media.
Ability to produce publications, publicity, and press releases for external consumption.
Outstanding written and oral communication skills.
In-depth knowledge of international development issues.

Values and Ethics

The candidate should have high level of integrity, accountability, Innovation, and punctuality. He/she should also demonstrate and be exemplary in portraying BRAC Rwanda values and ethics. He/she should be a good team player.

Educational Requirements:

Bachelor’s degree in Mass Communication or Media Production, Public relations, and Marketing from a recognized university. Master’s degree will be an added value

Required skills

Outstanding qualities and interpersonal skills; proactive and resourceful approach to work, with the ability to anticipate, act decisively, and seize opportunities as they develop.
Able to think clearly, respond effectively, set priorities, and judge numerous projects simultaneously.
Sensitive about other cultures, countries, and people.
Possess a high energy level with willingness to work hands-on in developing and executing a variety of activities ranging from day-to-day to the highly strategic and visible.
Willingness and ability to travel within the country and spend days in the field.
Proven planning and organizing skills.

Experience

Minimum 4 years of professional experience in communications, public relations, and media production

If you feel you are the right match for the above-mentioned positions, please follow the application instructions accordingly

Please note that only short-listed candidates will be called for written test and interview.

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