3 Positions at Sokowatch Ltd: (Deadline 5 September 2020)

3 Positions at Sokowatch Ltd: (Deadline 5 September 2020)

Branch Fleet Manager at Sokowatch Ltd: (Deadline 5 September 2020)

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers, or banks necessary.

Thousands of retailers across Kenya, Tanzania, Rwanda, and Uganda use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Reporting to; Country Manager

The role of a Branch Fleet manager will be responsible for planning, communication, policy development, ensuring statutory compliance and administration of all fleet management processes. The incumbent is also responsible for ensuring fleet safety compliance, fleet budgets, and controlled costs with most effective fleet allocations.

Responsibilities;

• Responsible for a fleet of 25 plus Tuk tuks and motorcycles
• Evaluates vehicle inspection reports, repair quotes, and repair invoices.
• Coordinates with all vehicle mechanics to ensure they are on time and being diligent.
• Serves as primary contact for all field level staff assistance (i.e. vehicle breakdowns, field assistance, mechanical issues, loading issues, etc).
• Serves as primary contact for all fleet relevant suppliers.
• Ensure all Sokowatch vehicles road requirements are up to date (i.e. insurance, inspections, RURA requirements, etc.).
• Ensuring all Sokowatch drivers have valid and current documents (i.e. licenses and additional requirements).
• Development and implementation of fleet administration standards and vehicle operating policies
• Preparation of annual budgets and periodic reports on operating costs, purchase and control over maintenance.
• In charge of team workload and performance of his branch fleet managers.
• To oversee fleet replacement program including recommending annual fleet replacement; develop specifications for purchasing equipment and vehicles.
• To ensure the work environment is in compliance with government, safety, and environmental standards; assure the workshop areas, equipment, and materials are maintained in a safe, clean and orderly manner.

Qualifications;

• Previous fleet management experience
• Previous fleet management process design and implementation experience
• Vehicle maintenance experience
• Excellent time management skills and ability to prioritize work
• Supplier communication and relationship management experience is a plus
• Ability to adapt in fast-paced environments with various teams
• Mechanics certifications are a strong asset
• Strong reporting and documentation skills
• Excellent written and verbal communication skills
• Familiarity with cloud-based storage solutions, like Google Drive is an asset
• A creative mind with an ability to suggest process and company improvements
• Minimum 5 years managing fleet administration
• Must be able to work under minimum supervision
• Driving Change

CLICK HERE TO READ MORE AND APPLY

Rwanda Supplier Relations Manager at Sokowatch Ltd: (Deadline 5 September 2020)

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small merchants to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Tanzania, Rwanda, and Uganda use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Role: Rwanda Supplier Relations Manager, Reporting to East Africa Partnerships Manager

You will support the operations at a country level to ensure Sokowatch is always receiving the best margins, supplier terms, and proactively onboarding new products across all country branches.

Duties & Responsibilities:

• Act as the first point of contact for newly onboarded and existing suppliers
• Negotiate terms and conditions of supplier partnerships
• Schedule regular reports and meetings
• Actively monitor organizational sales growth to ensure KPIs are being met and revised regularly
• Managing Supplier Relations team at a country level
• Monitor and manage all distribution agreement contracts
• Proactively identify opportunities which will align supplier needs with the organizational goals
• Advise, train and mentor junior supplier team members

Requirements:

The successful candidate will possess:

• Preferred 3 years of experience in a similar role
• Bachelor degree, preferably in Business Management
• Ability to work efficiently and independently in a fast-paced sales environment
• Strong selling, negotiating and consulting skills
• Effective interpersonal and analytical abilities
• Strong oral, written communication & presentation skills
• Willingness to travel for work within the country
• Must love working with people and cross-cultural team

CLICK HERE TO READ MORE AND APPLY

Sales Manager at Sokowatch Ltd: (Deadline 5 September 2020)

Sokowatch is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services previously unavailable to informal businesses. Sokowatch aims to provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Uganda, Kenya, Tanzania, and Rwanda use Sokowatch’s mobile ordering and delivery platform to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time. We’re looking to grow our team with highly talented and motivated employees who are excited to work in a fast-paced and dynamic startup environment.

Role: Sales Manager, Reporting to the Country Manager

Looking for an exceptional leader to take ownership of our customer journey. You are passionate about using data and technology to unlock the potential of local merchants. You are an innovative sales leader with a deep understanding of the power of technology in driving productivity within an organization. Beyond technical abilities, you know how to effectively motivate and train a highly productive sales team. We are seeking a go-getter, who is passionate about unlocking the potential of the informal economy through curated, data-driven customer engagement, and inspired by our mission to empower these local merchants responsible for over $600 billion of sales across Africa annually.

The Sales Manager is responsible for driving countrywide revenue growth and profit margins. The key primary responsibility for this role will be to execute and inform Sokowatch’s customer growth strategy. The person in charge will also build and manage a Growth team and lead all customer-facing functions including but not limited to, acquisition, engagement/ retention, and growth.

Key Responsibilities

• Execute Sokowatch’s growth plan, growth programs, and optimize our revenue funnel.
• Curate customer insight, by blending data with a deep understanding of user needs, habits, and perceptions.
• Leverage customer insights to drive increase optimization across sales, marketing, procurement, and product development;
• Work cross-functionally with engineering, data & analytics, product management, Partnerships, and Marketing to design and execute growth initiatives;
• Drive the execution and enhancement of the Sokowatch Customer Experience;
• Maintain a deep understanding of market structure changes (eg. pricing, new entrants, new products, new technologies);
• Ongoing lifecycle management of our existing customers to retain them e.g. developing customer retention programs;
• Development and interlock of sales targets with our sales & retention channels
• Coach the Customer Growth and Retention teams for Performance in relation to the targets set and build a winning spirit within the team
• Gather and provide competitive information by regularly tracking competitor activities within the industry.
• Using market insights to maximize sales effectiveness and efficiency

Qualifications

• 5+ years of experience in sales and marketing, business development, customer service, or related field with a proven track record of achieving sales targets.
• An understanding of how to design effective experiments, and develop a quantitative intuition for interpreting user experience data
• Ability to analyze data and sales statistics and translate results into numbers and solutions
• Have a customer-centric mindset
• Previous experience leading a Customer Care team is a plus.CLICK HERE TO READ MORE AND APPLY