36 Job Positions at Rwanda Revenue Authority: (Deadline 9 September 2024)

30 Job Positions of Tax and Customs Technical Officers at Rwanda Revenue Authority: (Deadline 9 September 2024)

OB DESCRIPTIONS
Job details
RRA Temporally team
Job Title:	Tax and Customs Technical Officer
Grade:	T1
Supervisor:	Operational Managers
Location:	Office and Field
Working Mode:	Office
Purpose
The Tax and Customs Technical Officer is the top front –line tax official responsible for ensuring compliance with tax laws and regulations, providing technical expertise on tax and customs matters and deliver outstanding service to RRA customers with high integrity.
Key duties and responsibilities
Review and analyze tax returns and other relevant documents to ensure accuracy and compliance with tax and customs laws Collect and process tax and Customs payments from Taxpayers. Conduct audits to verify tax liabilities and identify any discrepancies or potential fraud in taxation and Customs in general Provide guidance and support to taxpayers regarding their tax and customs obligations and available reliefs Inspect goods, cargo, and travelers at border points to ensure compliance with customs laws and regulations Implement measures to prevent and investigate smuggling, fraud, and other illegal activities related to Tax and customs Stay informed about changes in tax and Customs laws regulations to ensure up-to-date compliance Handle taxpayers complaints in the timely manner Prepare and submit detailed reports on tax collections, audits, customs inspections, and enforcement actions Provide information to taxpayers to promote good public relations and improve understanding of tax and Customs laws , regulations and procedures Assisting in the interpretation of tax laws perform any other duty assigned by your supervisor
Required Academic Qualification
Preferred Qualifications
Bachelor’s Degree in Business Administration specialized in specialized in Finance Bachelor’s Degree in Business Administration specialized in specialized in Accounting Bachelor’s Degree in Business Administration specialized in specialized in Economics
Relevant Qualifications
Professional qualification in Level 1 professional qualifications specialized in In ACCA & PCA
Skill Type	Required Skill	Required Proficiency level
COMMUNICATION	Communication Skills	advanced
Computer Literacy	Word Processing (MS Word)	medium
Customer care	Customer service and negotiation skills to deal with the demands of internal and external customers	advanced
Good organisation and record keeping skills	Good organisation and record keeping skills	medium
Integrity	Integrity	advanced
Language	Knowlegde of Kinyarwanda and English. French is added advantage	medium
Strong analytical skill	strong analytical skills	medium
Required Competencies
Problem solving Communication Decision making Time management Ability to organize and prioritize workloads, meet deadlines Attention to details Teamwork Good analytical and written communication skills.
Required Experiences
2 years experience in Financial or accounting work related, preferably in tax or customs matters

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3 Job Positions of Senior Support officer in charge of Archives at Rwanda Revenue Authority: (Deadline 9 September 2024)

JOB DESCRIPTIONS
Job details
Archives Management Team
Job Title:	Senior Support officer in charge of Archives
Grade:	S3
Supervisor:	Senior Technical officer in charge of Archive
Location:	RRA Central Archives Offices
Working Mode:	Office
Purpose
A support officer provides support services to various technical, administrative, operational and support functions. A support officer contributes to the overall functioning of services by carrying out mostly routine tasks that generally require basic or no analysis and that follow clear established procedure, or that require only vocational, clerical, logistical or mechanical skills.
Key duties and responsibilities
Plan individual work assignments to ensure effectiveness and efficiency in RRA archiving services Plan and carry out assigned daily low risk technical or support tasks related to RRA archives and documentation management Organise individual work assignments as directed by the Senior Technical officer in charge of Archive Perform follow up tasks in RRA archives services as directed by supervisor. Sorting non active file / document from active ones Facilitate RRA revenue auditors and legal officers to retrieve and consult the tax payers file and make sure the file is returned in time specified Creates and maintains file for registered taxpayer by registering tax related documents Audit Reports received by RRA in the Center and Receiving documents from RRA tax units Maintains a register of exits and returns of all files in the center by verifying for files requests in tax system and receiving files requests at the Documentation counter, verifying files in the d Conduct basic information inspection or assignments for relevant tasks to confirm data Take part in disposal of RRA archives and documentation as per the national arcives management policy
Required Academic Qualification
Preferred Qualifications
Bachelor’s Degree in Archives and records Management specialized in Library sciences Bachelor’s Degree in archives and records management specialized in information and documentation sciences Bachelor’s Degree in archives and records management specialized in secretariat sciences
Relevant Qualifications
Bachelor’s Degree in management specialized in Economics with atleast five years of experiance in archives and records management Bachelor’s Degree in Management specialized in Specialized in business administration , finance, accounting, marketing, human resource, procurement,logistics with atleast five years of experiance in archives and records management
Required Trainings
MS Office& MS excel Certificate in Digital archives and Documentation is an added advantage
Required Affiliations
N/A
Skill Type	Required Skill	Required Proficiency level
Computer Literacy	Word Processing (MS Word)	medium
Interpersonal	Ability to communicate	medium
Language	Proficiency in English	advanced
Language	Proficiency in French	medium
Presentation	Skills in drafting ,reporting and presentation	medium
Required Competencies
Risk management Adhering to organizational values and diversity Problem solving Time management
Required Experiences
3 years experience in Archives, Records Management and Secretariat related studies

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Director for Communication and Taxpayer Education Unit at Rwanda Revenue Authority: (Deadline 9 September 2024)

JOB DESCRIPTIONS
Job details
Communication and Taxpayer Education Unit
Job Title:	Director for Communication and Taxpayer Education Unit
Grade:	M2
Supervisor:	Assistant Commissioner for Communication and Customer Service Division
Location:	HQ
Working Mode:	Office
Purpose
Director of Communications and Tax Education Unit controls and oversees the flow of communication and tax education activities. S/he leads the development of tax education and awareness strategies and oversee their implementation. S/he reviews and directs the implementation of Tax Education and communication plans and campaigns and ensures that the institution enjoys a positive image amongst its stakeholders while easing access to tax-related information in all channels of communication. S/he recommends new initiatives to improve voluntary compliance and participates in developing and drafting, strategies, operational plans and procedures to raise tax awareness.
Key duties and responsibilities
Lead the development, review and implementation of Tax Education and awareness strategies, plans, campaigns or initiatives to build RRA’s reputation and brand as well as promote tax literacy in Rwanda Plan and coordinate tax education and communications activities and ensures the dissemination of sector specific tax education content to promote tax literacy in line with the corporate plan Create and maintain healthy stakeholder relationships (media, professional associations, opinion leaders, etc.) that can lead to increased visibility for the RRA, its key initiatives and campaigns Design and develop standards for communications and Tax Education plan’s success Develop and monitor metrics to measure reach and impact of communications and tax education activities and identify areas of success and improvement Identify challenges and emerging issues faced by RRA. Work with the leadership team and staff to recognize internal and external communications opportunities, and define and execute appropriate strate Oversee the day-to-day activities of the communications and Tax Education sections including budgeting, planning and staff development Exercise judgment to prioritize media opportunities, and prepare talking points, speeches, presentations, tax education material, etc. as needed Introduce best practices and refine existing processes and procedures that expand the capacity of the Communications and Tax Education Unit to proactively meet the unit-related demands Ensure tax education trainings/workshops/meetings are conducted and coordinate corporate events Provide guidance to Internal communications team on issues and opportunities to strengthen Internal and Employee Communication efforts/plans. Coordinate performance monitoring, evaluation and reporting of the Unit and coach, guide and support communications and tax education staff under him/her
Required Academic Qualification
Preferred Qualifications
Master’s Degree in Media and Mass Communications/journalism specialized in Corporate Communications, media studies, advertising, public relations, international relations, digital communications
Relevant Qualifications
Master’s Degree in Arts and social sciences specialized in International relations
Required Trainings
Training of Trainers (TOT) Advanced Public speaking training Tax Procedure and Customs procedure laws
Skill Type	Required Skill	Required Proficiency level
Analytical, communication and decision making skills	Analytical, communication and decision making skills	advanced
COMMUNICATION	Strong oral and written communication skills in English and Kinyarwanda. Knowledge of French is an added advantage.	advanced
Communication skills including Oral, report writing and presentation	Communication skills including oral, report writing and presentation	advanced
Computer Literacy	Ability to effectively use personal computers and office information technology equipment, MS Office Package	advanced
Presentation	Public speaking	advanced
Understanding of RRA Business Acumen	Able to interpret and enforce revenue laws and regulations, regional agreements and international conventions;	advanced
Required Competencies
Communication Decision making Planning and organization Strong ability to organize and prioritize workloads, meet deadlines and targets Good experience and competence in Tax Administration Analytical skills Resource management Strategic orientation Strategic networking Strategic leadership Mentoring and coaching Supervision skills People management Adhering to organizational values and diversity
Required Experiences
6 years experience in the field of communication/marketing and outreach programs management with proven record of technical experience in media, events, PR, creative, outreach programs management

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Supervisor in Charge of Communication Section at Rwanda Revenue Authority: (Deadline 9 September 2024)

JOB DESCRIPTIONS
Job details
Communication Section
Job Title:	Supervisor in Charge of Communication Section
Grade:	M1
Supervisor:	Director for Communication and Taxpayer Education Unit
Location:	HQ
Working Mode:	Office
Purpose
S/he organizes operational activities of the work team, supervises and reports on team activities, motivates and assesses team performance in order to achieve assigned operational priorities, assignments and targets. Particularly the supervisor in Charge of Communications heads the creation, implementation and oversight of communications strategies and plans that effectively describe and promote RRA and its service/products be it internally or externally. He/she also leads the implementation of communication strategies, campaigns and plans and ensures healthy stakeholder relations and builds and nurtures mutual understanding between RRA and stakeholders.
Key duties and responsibilities
Builds and maintains mutual understanding and solid partnerships with key stakeholders to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals. Researches and understands key business challenges, taxpayer behavior, PESTEL factors that can impact tax compliance and develop communications initiatives to respond to them Seeks new methods and creative strategies to increase internal and external awareness of key events, campaigns, initiatives and changes in RRA Ensures delivery of high-quality, taxpayer-focused contents /multi-media and creative packages to simplify tax related information and meet audience needs Directs in-house and external communications and marketing specialists integral to the completion of assigned tasks and projects. Develops content and directs creative execution to provide a consistent, targeted, and impactful message and measure campaign performance to help with recommendations for future programs Oversee and contribute to the conceptualization and development and production of communications collaterals to ensure that it is consistent with the RRA brand and act as the brand keeper Support the development of internal communications plan, content and initiatives that will foster employee moral and ambassadorship of RRA’s favorable image Supervises the workflow and work assignments of the communications team to ensure effective collaboration among team members and consistent, quality work. Develops and implements policies and procedures for communicating on behalf of the organization that represents the corporate identity, and promotes and supports the organizations mission Any other assignment as might be provided by your supervisors
Required Academic Qualification
Preferred Qualifications
Bachelor’s Degree in Media and Mass Communications/journalism specialized in Public Relations/Corporate Communications/journalism/Media studies/
Relevant Qualifications
Required Trainings
Leadership Marketing Communications Digital and social media communications Medium Adobe Suite Creative people management
Skill Type	Required Skill	Required Proficiency level
Adobe Suite	Adobe Suite package	medium
Detail oriented	Detail oriented	advanced
Interpersonal	Ability to manage small team	advanced
Presentation	Public speaking	advanced
Time Management	Good time management skills	advanced
Understanding of RRA Business Acumen	Able to interpret and enforce revenue laws and regulations, regional agreements and international conventions;	medium
Required Competencies
Communication Decision making Mentoring and coaching Supervision skills Time management Strong ability to organize and prioritize workloads, meet deadlines and targets Good experience and competence in Tax Administration Strategic networking Adhering to organizational values and diversity Planning and organization People management Performance management Attention to details Flexibility and adaptability
Required Experiences
4 years experience in field of communication/marketing management with proven record of technical experience in media, events management, PR, branding and creative people management

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