4 Job Positions at DUTERIMBERE IMF PLC: (Deadline 18 February 2025)

4 Job Positions at DUTERIMBERE IMF PLC: (Deadline 18 February 2025)

Business Officer at DUTERIMBERE IMF PLC: (Deadline 18 February 2025)

JOB ANNOUNCEMENT N° 002/2025

POSITION: BUSINESS OFFICER

JOB TYPE: PERMANENT

REPORTING: BUSINESS BRANCH MANAGER

LOCATION: THE INCUMBENT SHOULD BE ABLE TO WORK FROM ALL DUTERIMBERE-IMF PLC OPERATIONAL AREAS.

1. INTRODUCTION

DUTERIMBERE-IMF PLCis a local community development microfinance institution established in 2004. Its mission is “to provide financial and non-financial services tailored to low-income entrepreneurs, primarily women, to help them improve their socio-economic conditions”. It is operating in 12 districts of Rwanda.

In order to provide efficient services to its clients, DUTERIMBERE-IMF PLC is seeking to recruit highly-skilled, self-motivated and experienced person to fill the position of Business Officer.

General Description:

The Job holder is responsible of developing DUTERIMBERE-IMF PLC customer base while maintaining the quality of its portfolio both in terms of loans and in terms of membership and deposits.

Job description

• Promote various deposit products and services, including savings accounts, fixed deposits, and other specialized services to meet the financial needs of customers
• Proactively acquire new and existing savings, term and current deposit accounts
• Identify and pursue opportunities to attract high-value depositors and long-term savings clients.
• Create and manage own loan portfolio
• Conducting direct promotion and/or other marketing activities on a regular basis;
• Screening prospects’ eligibility, taking loan applications and arranging appointments with clients;
• Conducting loan analyses by visiting the business and household of clients, visiting the business/employer of guarantors and preparing a complete loan assessment according to DUTERIMBERE-IMF PLC’s credit procedures;
• Presenting loan proposals to the credit committee;
• Informing the client about the decision of the credit committee;
• Arranging loans disbursement
• The BO is fully responsible for his/her loan portfolio and has to ensure punctual repayments, contacting and visiting clients. In case of late payments, the BO has to take immediate measures, including contacting client and guarantors, on-site visits and assisting in any legal procedures until full repayment of the loan.
• The BO is responsible for complying with DUTERIMBERE-IMF PLC’s credit policy, the credit procedures and all memos and regulations concerning the credit department at all times;
• All necessary credit forms have to be filled in by the BO before presenting a loan proposal to the credit committee;
• The BO conducts monitoring client visits on a regular basis in order to be always up to date with the financial and personal situation of clients in his/her portfolio;
• The BO participates in the credit committee and/or the recovery committee. His/her participation is active, critical and conscientious.
• The BO is obliged to reach all quantitative and qualitative targets set and attributed to him/her.
• Required to comply with DUTERIMBERE-IMF PLC’s Code of Conduct, to treat clients and colleagues according to the code, and inform his/her superiors about any violation of the code
• Other tasks that may be assigned by the position applicable professional hierarchy from time to time;

Requirements

• Bachelor’s degree in Marketing, Business Administration or related field
• At least 1 year of experience in the field of marketing or customer management
• Good communication skills

Documents to submit

1. Application letter
2. CV
3. Copy of Academic credentials

Interested candidates should submit the above documents on email at [email protected] not later than 18^th February 2025.

N.B: Only candidates meeting the requirements will be invited for the written test and/or the interview.

Done at Kigali, on 13/02/2025.

 

 

Driver at DUTERIMBERE IMF PLC: (Deadline 18 February 2025)

POSITION: DRIVER

JOB TYPE: PERMANENT

REPORTING: HR AND ADMIN MANAGER

LOCATION: HEAD OFFICE, KIGALI, RWANDA.

1. INTRODUCTION

DUTERIMBERE-IMF PLCis a local community development microfinance institution established in 2004. Its mission is “to provide financial and non-financial services tailored to low-income entrepreneurs, primarily women, to help them improve their socio-economic conditions”. It is operating in 12 districts of Rwanda.

In order to provide efficient services to its clients, DUTERIMBERE-IMF PLC is seeking to recruit highly-skilled, self-motivated and experienced person to fill the position of Driver.

General Description:

The job holder responsibility is to drive company staff to their destinations safely and efficiently and ensure proper maintenance of the car.

Job description

• Updates the log book of vehicle use on daily basis for proper recording of mileage.
• Transportation services for DUTERIMBERE-IMF PLC staff and other personnel as may be required.
• Checks safety of the vehicle to ensure road worthiness on daily basis.
• Reports periodic servicing needs of the vehicle in advance to ensure its proper handling.
• Ensures that the vehicle is clean all the time.
• Ensures safe keeping of vehicle accessories e.g., Jack, first aid kit, etc.
• Ensure that all immediate actions required by rules and regulations are taken in case of involvement in an accident.
• Other tasks that may be assigned by the position applicable professional hierarchy from time to time;

Requirements

• Possess at least A & B Valid driving licenses
• At least two (2) years’ work experience as a driver, with a safe driving record.
• Good geographical knowledge of Rwanda, and DUTERIMBERE-IMF PLC operational areas.
• Ability to read and write.

Documents to submit

1. Application letter
2. CV
3. Copy of driving licenses

Interested candidates should submit the above documents on email at [email protected] not later than 18^th February 2025.

N.B: Only candidates meeting the requirements will be invited for the written test and/or the interview.

Done at Kigali, on 13/02/2025.

 

 

Operation Officer at DUTERIMBERE IMF PLC: (Deadline 18 February 2025)

JOB ANNOUNCEMENT N° 003/2025

POSITION: OPERATION OFFICER

JOB TYPE: PERMANENT

REPORTING: BUSINESS BRANCH MANAGER

LOCATION: THE INCUMBENT SHOULD BE ABLE TO WORK FROM ALL DUTERIMBERE-IMF PLC OPERATIONAL AREAS.

1. INTRODUCTION

DUTERIMBERE-IMF PLCis a local community development microfinance institution established in 2004. Its mission is “to provide financial and non-financial services tailored to low-income entrepreneurs, primarily women, to help them improve their socio-economic conditions”. It is operating in 12 districts of Rwanda.

In order to provide efficient services to its clients, DUTERIMBERE-IMF PLC is seeking to recruit highly-skilled, self-motivated and experienced person to fill the position of Operation Officer.

General Description:

The Job holder is responsible of offering efficient and fast counter services to all customers and attending to various customer queries, as well as cross selling of DUTERIMBERE-IMF PLC’s products to existing and new customers at the counters.

Job description

• Execute cash box transactions in accordance with Cash box procedures,
• Carrying out tasks in relation to cash deposits and withdrawals from current and savings accounts, and taking cheque deposits, internal payments
• Assisting with opening and closing the cashbox including receiving funds from Main Safe and Daily Safe at the beginning of the day and during the day when necessary, handing over funds to Main Safe and Daily Safe at the end of day and during the day if funds pass the allowed cashbox limits, and count all banknotes and coins upon execution of two previous transactions
• Put in place the procedures of Anti Money Laundering and Know Your Customer, including:
• Alert supervisor on perceiving any suspicious client transaction
• Make necessary files for reporting of all transactions beyond limits established by official legislator and all suspicious transactions (when/where applicable)
• Execute proper and necessary identification of all clients executing cashbox transactions: verify signatures, photos, account ownership and authorization
• Ensure that all transactions are accompanied by proper receipt signed both by the client and the bank, and stamped
• Provide excellent customer service
• Greet all clients properly making eye contact
• Provide efficient and correct cashbox service
• Direct clients to more senior team members for assistance
• Other tasks that may be assigned by the position applicable professional hierarchy from time to time;

Requirements

• A Bachelor’s degree in Marketing, Business Administration, or a related field.
• An experience in customer services would be an added advantage;
• Good communication skills;

Documents to submit

1. Application letter
2. CV
3. Copy of Academic credentials

Interested candidates should submit the above documents on email at [email protected] not later than 18^th February 2025.

N.B: Only candidates meeting the requirements will be invited for the written test and/or the interview.

Done at Kigali, on 13/02/2025.

 

Senior Communication Officer at DUTERIMBERE IMF PLC: (Deadline 18 February 2025)

JOB ANNOUNCEMENT N° 001/2025

POSITION: SENIOR COMMUNICATION OFFICER

JOB TYPE: PERMANENT

REPORTING: PRODUCT DEVELOPMENT AND MARKETING MANAGER

LOCATION: HEAD OFFICE, KIGALI, RWANDA.

1. INTRODUCTION

DUTERIMBERE-IMF PLCis a local community development microfinance institution established in 2004. Its mission is “to provide financial and non-financial services tailored to low-income entrepreneurs, primarily women, to help them improve their socio-economic conditions”. It is operating in 12 districts of Rwanda.

In order to provide efficient services to its clients, DUTERIMBERE-IMF PLC is seeking to recruit highly-skilled, self-motivated and experienced person to fill the position of Senior Communication Officer.

General Description:

The job holder is in charge of contributing to the development, implementation, and execution of strategic marketing plans and products to attract potential clients and retain existing customers. This role involves overseeing marketing activities, enhancing brand awareness, driving customer engagement, and promoting the institution’s financial products and services.

Job description

1. Marketing Strategy and Implementation

• Contribute to the implementation of marketing strategies to enhance customer acquisition and retention.
• Support the Product development and Marketing Manager in planning and overseeing marketing initiatives.
• Participate in marketing activities and events to increase brand awareness and market penetration.
• Develop and execute advertising and promotional campaigns across multiple media platforms (social, print, etc.).
• Identify areas for improvement in product offerings, sales tactics, and promotional strategies.
• Analyze market trends, customer insights, and competitors to recommend improvements or new initiatives to expand market presence.
• Monitor and evaluate the performance of marketing campaigns and adjust strategies to optimize product visibility and client acquisition
• Conduct regular market research to identify emerging trends, customer needs, and areas for growth.

2. Product Development and Client Mobilization

• Assist in the development and marketing of new products and services tailored to customer needs.
• Drive customer engagement efforts by mobilizing new clients and encouraging deposits.
• Conduct market research and surveys to analyze trends, customer needs, and competitor offerings.
• Manage distribution of marketing materials to ensure effective communication of product features.

3. Customer Relationship Management

• Ensure high-quality customer service and measure customer satisfaction levels.
• Handle client inquiries, complaints, and suggestions, ensuring prompt resolution and reporting.
• Maintain strong relationships with clients and strategic partners to foster business growth.
• Conduct customer satisfaction surveys and implement feedback-driven improvements.

4. Operational and Administrative Responsibilities

• Maintain the department’s budget and ensure cost-effectiveness in marketing activities.
• Collaborate with managers in budgeting and monitoring expenses related to marketing.
• Prepare weekly plans and reports on marketing activities and customer service performance.
• Other tasks that may be assigned by the position applicable professional hierarchy from time to time;

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Minimum of 3-5 years of experience in marketing, preferably in the microfinance or banking sector.
• Experience in digital marketing and brand management is an added advantage.

Documents to submit

1. Application letter
2. CV
3. Copy of Academic credentials

Interested candidates should submit the above documents on email at [email protected] not later than 18^th February 2025.

N.B: Only candidates meeting the requirements will be invited for the written test and/or the interview.

Done at Kigali, on 13/02/2025.