Office Administration Manager (maternity cover) at British Council Rwanda: (Deadline: 29 March 2020)
Vision Statement – By 2020, our work in English & Exams, Education & Society and Arts will create opportunities for Rwandans, link them to the UK and position us as a partner of choice for educational and cultural interventions. This will lead to stronger bonds, built on a foundation of mutual trust and respect, between the people in Rwanda, the East African Community and the UK.
The UK is keen to see a safe, secure, democratic Rwanda, acting as a regional force for stability in the Great Lakes and East African region, contributing to regional economic growth and development.
In achieving its economic growth ambitions, Rwanda will develop as a trade and investment partner for the UK, which in turn supports Rwanda’s goal of increasing foreign direct investment.
The Role
Office Administration Manager, Rwanda
The post holder is responsible for the provision of efficient and effective administrative, financial and facilities support. The Office Administration Manager will be responsible for the timely and accurate recording of the accounting transactions and adjustments making sure that all corporate and audit standards are achieved.
This requires a well organised, adaptable, self-starter, with great attention to detail and good communication skills..
The Opportunity
Main duties and responsibilities will be in line with our Equality, Diversity and Inclusion, Child Protection and other overarching corporate policies and will be to provide assistance and support to the Office Administration Manager in the following areas:
- Financial accounting support:
- Facilities and Resources Management
· Assist Accountant with preparation of monthly/yearly returns to local authorities; includes filling and following up tax refunds from authorities i.e. VAT.
· Co-ordinate collection of vendor statements to enable monthly creditor reconciliations
· Monitor compliance with corporate procurement policies and standards, code of conduct, operating guidelines and local regulations.
· Liaising with the respective stakeholders in the business, the Accountant and Shared Services in providing necessary documentation.
Requirements
We are looking for someone with:
- A degree level education, professional qualification in a related field would be an advantage
- Part qualified chartered accountant (ACCA/CPA/CIMA or equivalent)
- Basic accounting knowledge
- At least 2 years working experience in Finance and Resources
- Be able to successfully demonstrate experience of adhering to corporate and external compliance frameworks and standards.
- Good working knowledge of Microsoft packages
Please refer to the role profile for more information on the role, its responsibilities/accountabilities and person specification.
Please follow the links for relevant document to support your application
Role Profille- office Admin Manager.pdf
British Council Behaviours.pdf
British Council Core Skills.pdf
Closing date for applications is 22 March 2020 (23:59 UK time)
Note that you should only fill out the application after thoroughly reading through the ROLE PROFILE & GUIDANCE NOTES.
About The Job:
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks.
Office Administrator at British Council Rwanda: ( Deadline 22 March 2020)
Office Administrator, Rwanda
The post holder is responsible for the provision of efficient and effective administrative support in the Kigali, Rwanda Office. The Office Administrator will be responsible for assisting the Office Administration Manager with the timely and accurate recording of the accounting transactions and adjustments making sure that all corporate and audit standards are achieved. They will support with facilities and resource management as required by the country office to ensure an efficient, secure and appropriately controlled operating environment and delivered to British Council corporate standard.
This requires a well organised, adaptable, self-starter, with great attention to detail and good communication skills..
The Opportunity
Main duties and responsibilities will be in line with our Equality, Diversity and Inclusion, Child Protection and other overarching corporate policies and will be to provide assistance and support to the Office Administration Manager in the following areas:
- Financial accounting support:
- Facilities and Resources Management
- File management of key documents including contracts, invoices, delivery notes etc
- Maintenance and reconciliation of petty cash.
- The provision of professional, cost-effective and quality contracted services for premises, maintenance and security, providing a comfortable, healthy and safe working environment for all staff.
- Assisting with the implementation of the Business Continuity Plan.
Requirements
We are looking for someone with:
- A degree level education, professional qualification in a related field would be an advantage
- Part qualified chartered accountant (ACCA/CPA/CIMA or equivalent)
- Basic accounting knowledge
- At least 2 years working experience in Finance and Resources
- Be able to successfully demonstrate experience of adhering to corporate and external compliance frameworks and standards.
- Good working knowledge of Microsoft packages
Please refer to the role profile for more information on the role, its responsibilities/accountabilities and person specification.
Please follow the links for relevant document to support your application
Role Profile- Office Adminstrator.pdf
British Council Behaviours.pdf
British Council Core Skills.pdf
Closing date for applications is 22 March 2020 (23:59 UK time)
Note that you should only fill out the application after thoroughly reading through the ROLE
PROFILE & GUIDANCE NOTES.
About The Job:
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks.
Customer Service Officer at British Council Rwanda: ( Deadline 25 March 2020)
ABOUT THE DEPARTMENT/TEAM
Our Customer Management team provide a high quality and efficient customer service experience to all new and existing customers across all British Council services.
WHAT YOU WILL BE DOING AND WHY
Working with both our students and with your internal colleagues at British Council, you will need:
- To contribute to the smooth running of the British Council’s exams and professional skills center operations in Rwanda by delivering high quality customer service and sales targets as part of a larger team that is in line with corporate standards and policies. The post-holder will be the main point of contact for visitors, providing information about our services, counselling customers to ensure they make the right decisions regarding products and services and ensure enquiries are converted into sales.
- Work alongside marketing and business streams to increase income§ Deliver best in class customer experience to 15K plus customers and prospects and make them advocates of the British Council
- To provide a consistent and positive customer experience in line with the global Customer Service Strategy and relevant corporate standards and polices.
- To handle first level enquiries received in person, by email or telephone on relevant aspects of the British Council’s activities / products, in a friendly and professional manner, in line with Customer Service standards and, forward all 2nd level enquiries to relevant colleagues, ensuring they are attended to within specified timelines.
WHAT IS INTERESTING ABOUT IT
You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
WHAT WE ARE LOOKING FOR
You should have at least two years working in a reputable customer service role, or short term assignments with the customer service department with one year sales experience. You should also have education to tertiary level at any disciplines and English Proficiency Level B2
NEXT STEPS
Please refer to the role profile for more information on the role responsibilities/accountabilities and person specification, by clicking on the links for relevant document to support your application:
This is an interesting, absorbing role where you can work to support us building awareness of the British Council in delivering to the needs of our customers.
Note that you should only fill out the application after thoroughly reading through the ROLE PROFILE & GUIDANCE NOTES.
Closing date for applications is 25 March 2020 (23:59 UK time)
ABOUT THE BRITISH COUNCIL
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognizing discrimination as a barrier to equality of opportunity, inclusion and human rights.
All staff worldwide is required to ensure their behaviour is consistent with our policies.
The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters – everywhere in the world. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.
Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks.
Academic and Training Manager, Building Learning Foundations (BLF) Rwanda– Maternity cover
British Council Rwanda:( Deadline 27 March 2020)
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.
Regional operating context –
To support this vision statement, the Government of Rwanda announced its decision to shift to English medium education in 2008 and joined the Commonwealth of Nations in 2009.
The British Council has operated in Rwanda since 2008 becoming a full country directorate in 2012 with the aim of building cultural and educational relations between Rwanda and the UK. British Council Rwanda offers a range of British Council services and programmes including Exams, Education, English in Education Systems and Arts.
Since 2008, British Council Rwanda has been supporting the Government of Rwanda achieve its ambitions and has delivered a number of successful programmes and initiatives (both donor and British Council grant funded) to support improved teaching and learning in the basic education sector. As a result, relationships have been fostered and continue to develop with MINEDUC, REB, donors and development partners and British Council’s expertise, notably in the teaching, learning and assessment of English in Rwanda, is recognised
Role purpose
Academic and Training Manager, Building Learning Foundations (BLF)
The role involves large-scale project and academic management, management of materials and training development for teachers, management of design and production of pupil resources, overseeing delivery of English language courses for teachers, and managing the English data collection of the nationwide midline assessment that will be led by the lead partner
Main accountabilities for the role include but not limited to;
Reporting to the English Team Leader (British Council) and working in close collaboration with the BLF programme partners and other key stakeholders in primary education in Rwanda, the successful candidate will provide 8 months maternity cover for the BLF academic and training manager. This will include management of and technical assistance for:
- The ongoing design and delivery of self-study and training materials for primary teachers and learner resources for P4-P5 pupils
- The development and delivery of the core BLF national training programme (orientation training for the teacher toolkits, training in data collection and training in quality assurance, and ongoing training and support for school-subject leaders).
- Ongoing guidance and training for the field team (200+ district teaching advisors and sector learning facilitators) in the delivery of school-level mentoring activities and teachers’ orientations to the new materials.
Role Requirements:
- English at Proficiency level C2 or native speaker
- Cambridge DELTA or equivalent (essential)
- MA in ELT or Education or equivalent (essential)
- At least 3 years’ experience of middle management responsibilities in English for education systems.
- Experience of managing partner funded teacher development programmes in public education systems and working with a range of external and internal partners, e.g. Ministries of Education and development partners.
- Experience of working in Sub-Saharan Africa and/or other development contexts.
- Experience of developing teacher training programmes, and teacher development and pupil resources.
Please refer to the role profile for more information on the role responsibilities/accountabilities and person specification, by clicking on the links for relevant document to support your application:
Note that you should only fill out the application after thoroughly reading through the ROLE PROFILE & GUIDANCE NOTES.
Further details:
If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 27 March 2020 (23:59 UK Time)
Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks.
Child Protection
The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC, 1989 and that every child matters – everywhere in the world. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.
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