5 Job Positions at Airtel Rwanda Ltd: (Deadline 30 April 2024)

Airtel Rwanda- Job Description

(Deliverables, Decision level, Demonstrate & Dimensions)

Job Title: Radio Network Quality Engineer

Proposed Job Level: B6

Function: Network Department

Location: Rwanda OpCo

Reporting to: Head of Network Quality Assurance

Date: 30/April/2024

Purpose of the Job (Brief)

Deliverables (Maximum 5-6 key responsibilities)

This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

Decision level

This section requires an overview of the decisions taken by the role holder and who actually takes accountability for the decisions. It is a description of primary versus shared responsibility or where one only contributes to decisions.

Prime: Final Decision

Making authority, accountable to the Management

Shared: Decisions reached jointly with peers on a collective basis

Contributory: Makes a major contribution to a decision or policy judgment reached by others

Demonstrate (Key competencies)

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Educational Level:

Must have:

• Bachelor degree (technical/telecommunications/IT)
• Minimum of 2 years relevant working experience in the Network Telecom field;

Working Experience:

Must have:

• Knowledge of 2G, 3G and LTE technologies architecture and standards
• Experience in measuring and analyzing network KPI ‘key performance indicators’

Dimensions

Impact of position:

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal                       Mainly External                               Internal & External

No. of Subordinates :

This section requires an indication of the number of direct reports the one manages within the role. If there is a matrix reporting then that would be placed here as well.

Approvals

Airtel Rwanda- Job Description

(Deliverables, Decision level, Demonstrate & Dimensions)

Job Title: Performance Monitoring Engineer

Proposed Job Level: B6

Function: Networks Director

Location: Rwanda OpCo

Reporting to: Network Quality Coordinator

Date: 30/April/2024

Purpose of the Job (Brief)

The Performance Monitoring Engineer will support our network service delivery objectives with regard to Performance KPIs reports and analysis. This is to evaluate our Network Quality level and pointing areas of improvement according to our business objectives.

He/She will be responsible for the analysis, design and enhancement of KPIs reports of telecommunications networks. The individual will typically provide different reports which will guide the work of Optimization Engineers and interface with Project Coordinators.

Deliverables (Maximum 5-6 key responsibilities)

This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

Decision level

This section requires an overview of the decisions taken by the role holder and who actually takes accountability for the decisions. It is a description of primary versus shared responsibility or where one only contributes to decisions.

Prime: Final Decision

Making authority, accountable to the Management

Shared: Decisions reached jointly with peers on a collective basis

Contributory: Makes a major contribution to a decision or policy judgment reached by others

Demonstrate (Key competencies)

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Educational Level:

Must have:

Bachelor degree (technical/telecommunications);

Minimum of 2 years relevant working experience in the Network Telecom field;

Working Experience:

Must have:

• Experience in measuring and analyzing network KPI ‘key performance indicators’.
• Experience in Customer complaint Handling.

Dimensions

Impact of position:

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal                       Mainly External                               Internal & External

No. of Subordinates :

This section requires an indication of the number of direct reports the one manages within the role. If there is a matrix reporting then that would be placed here as well.

Approvals

Airtel Rwanda- Job Description

(Deliverables, Decision level, Demonstrate & Dimensions)

Job Title: RAN Optimization Engineer

Proposed Job Level: B6

Function: Networks Director

Location: Rwanda OpCo

Reporting to: NW Planning and Optimization Managers

Date: 30/April/2024

Purpose of the Job (Brief)

The Radio Optimization Engineer (RAN) will support our network service delivery objectives with regard to guaranteed and optimal Radio Network performance according to our business objectives.
He/She will be responsible for the analysis, implementation, optimization and enhancement of wireless telecommunications networks. The individual will typically oversee and guide optimization work related and work closely with Planning/Design and Quality Engineers.

Organisational Chart

Deliverables (Maximum 5-6 key responsibilities)

This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

Decision level

This section requires an overview of the decisions taken by the role holder and who actually takes accountability for the decisions. It is a description of primary versus shared responsibility or where one only contributes to decisions.

Prime: Final Decision

Making authority, accountable to the Management

Shared: Decisions reached jointly with peers on a collective basis

Contributory: Makes a major contribution to a decision or policy judgment reached by others

Demonstrate (Key competencies)

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Educational Level:

Must have:

Bachelor degree (technical/telecommunications);

Minimum of 5 years relevant working experience in the RF planning field;

Working Experience:

Must have:

• Knowledge of 2G, 3G and LTE technologies architecture and standards
• Experience in measuring and analyzing network KPI ‘key performance indicators’

Dimensions

Impact of position:

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal                       Mainly External                               Internal & External

No. of Subordinates :

This section requires an indication of the number of direct reports the one manages within the role. If there is a matrix reporting then that would be placed here as well.

Approvals

Position Title

Transmission Network Design & Optimization Engineer

Business Unit / Function

Network

Location

Kigali Rwanda

Department

NW Design, Planning & Optimization

Written By

Administrative Reporting to: (Please provide position title)

Transmission Network Design & Optimization Manager

Approved by:

Functional Reporting to: (Please provide position title)

Head NW Design & Optimization

To ensure the Design & Optimization for the end-to-end Transmission Network and ensure robust and high-quality access, backbone and international connectivity infrastructure to support various services on the 2G, 3G, 4G, 5G, VAS and other existing systems. The role also involves KPI monitoring and analysis as well as capacity dimensioning and management.

The role will require a high degree of co-ordination with Central Technical team and strategic partners for governance of Transmission Network operational activities and validation & evaluation of Transmission network designs.

Expected End Results (“WHAT”)

(List the expected end results that must be achieved in order to fulfill the job purpose)

Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?

Provide Transmission network strategic and architecture planning, ensuring robustness, scalability, inter-operability and appropriate technology

Check the Transmission Connectivity plan for 2G/3G/4G/5G Network (overall), and provide the client with recommendations and solutions that ensure the maximum source utilization with minimum cost for a secured Transmission network.

• Review the Microwave links budget design (individual) and make sure it complies with the ITU standards, taking into consideration all the environmental and geographical related parameters.
• Analyze Transmission paths statistics which come out of different Business Object reports.
• Transport network capacity dimensioning, scope of work preparations, solution validation, bill of quantities verification and project implementation advisory and support.

KPI governance and performance analysis for Transmission Network optimization recommendations

Specify the impact of the Transmission problems on the GSM / WCDMA and LTE Networks (Drop call, Outage, Blocking…)

• Troubleshoot the Transmission problems and determine the problem’s causes and provide recommendations and advice.
• Use different Transmission Management Systems for the Analysis and troubleshooting processes as Mini Link Manager, DXX Manager, ENM & NCE.
• Perform monthly & weekly reports that contain all the transmission exceptions, special events, recommendations.

Transmission Network capacity management

• Evaluation of strategic partners’ Transmission Network evolution proposals and compare this with network projections and Airtel design guidelines.
• Ensure plans for link upgrades for all links operating above a defined threshold (i.e. 70%).

Accurate & timely CAPEX and OPEX budget planning for Transmission network

• Replication of industry best practices.
• Accurate quantification of transmission links in the network
• Prepare Quarterly Inventory reports for CAPEX/OPEX budgets.

Transmission Network change request management and acceptance test verification

• Checking, validation and recommend for approval all propose changes by partners.
• Review the acceptance tests and compare this with network performance.

Educational Qualifications & Functional/Technical Skills

Bachelor’s in engineering/technology (Electronics & Communication).

Relevant Experience (Type of experience and minimum number of years)

2-3 years of versatile experience in Operations, Optimization and Planning of Transmission Networks.

Understanding of latest technological trends in Transmission Network, including classical ones too, PDH, SDH, ATM, IP systems, Fiber technologies, IPRAN & DWDM basics etc.

Other requirements (Behavioral etc.)

1. Strong analytical skills
2. Strong Organizational & Motivational Skills
3. Strong communication and Interpersonal skills.

Airtel Africa – Job Description

(Deliverables, Decision level, Demonstrate & Dimensions)

Job Title: Senior Transmission and Enterprise Engineer

Proposed Job Level: Non FTE

Function: Network Operations

Location: Kigali

Reporting to: Head of Network Operations

Date: 30/April/2024

Purpose of the Job (Brief)

To ensure SLA achievements, incident resolution/closure and consistent and useful communication to customers on Incidents Tickets generated through the Enterprise Support NOC, Airtel Networks and Partner Vendors; As well as highlight areas of improvement in processes and Ways of Working

Deliverables (Maximum 5-6 key responsibilities)

Decision level

Prime: Final Decision

Making authority, accountable to the Management

Shared: Decisions reached jointly with peers on a collective basis

Contributory: Makes a major contribution to a decision or policy judgment reached by others

Demonstrate (Key competencies)

Skills critical to the role:

· Influencing, Negotiation, Analytical, Project Management, Change Management, Customer Service

Educational Level:

Must have:

• Bachelor’s Degree in Telecommunications or Similar domain
• Sound skills in IP Networks (Switching and Routing)
• Fluency in English
• Advance proficiency in Microsoft Word and Excel
• Advanced Project Management skills
• Ability to work cross-functionally.
• Ability to manage multiple projects and issues, simultaneously
• Ability to build strong working relationships, internal and external to the organization.
• Good analytical and numerical skills
• Must demonstrate interpersonal savvy with the ability to maneuver through complex situations effectively while building constructive relationships
• Ability to build partnerships in a matrix organizational environment
• Ability to manage an outsourcing partner to deliver business solution

Working Experience:

Must have:

• 5 years of Customer service experience (Experience working in a customer facing role is a must)
• 3 years of relevant experience in Telecom
• 4-6 years in handling the similar position in different company
• Excellent organizational, communication skills, and attention to detail

Dimensions

Impact of position:

• Excellent ability as a consultant/negotiator to influence customers
• Strong budget and management skills, including proven ability to project/process manage
• Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding customers, in a fast-moving, constantly changing environment
• Strong problem solving skills
• High degree of professionalism, maturity and confidentiality
• Strong oral and written interpersonal skills
• Highly developed, demonstrated teamwork skills.
• Demonstrated ability to see the big picture and provide useful and strategic advice and input to the Business unit
• Ability to lead in an environment of constant change.
• Creative, forward thinker
• Strong analytical and problem solving skills.

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal                       Mainly External                               Internal & External

No. of Subordinates : No direct reports

Approvals