5 Job Positions at MTN Rwanda: (Deadline Ongoing)
Analyst – CVM Portfolio & partner value management at MTN Rwanda: (Deadline Ongoing)
Job Requirements (Education, Experience and Competencies)
- Bachelor’s degree in business information technology, Statistics, Data science, Applied Mathematics, Marketing or a related field.
- Relevant postgraduate qualification is an advantage.
- A minimum of at least 2 years total experience in a similar position
- Experience in Fintech, banking, or Financial Services is preferred.
- Experience in developing and deploying CVM campaigns in the Telecom/Financial/Consumer industry.
- Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
- Data mining & customer behavior analysis
- Big data, social network analysis
- Data science: statistics, data mining, modelling and advanced analytics
Job Description
The Senior CVM analyst – Portfolio & partner value management is responsible of leveraging advanced data mining and segmentation techniques to lead and direct execution of all partners’ (all service providers, Bulk payment partners, merchants and agents) value management initiatives and campaigns that ensure each of them significantly contributes to the Mobile money business goals, such as revenue, market share, partner lifetime value/satisfaction, or innovation.
The role is required to make use of existing partner data and analytical tools to optimize the Mobile money PVM (Partner value management) strategy, allocate resources, and drive performance and loyalty among all our partners.
Job Responsibilities
- Leveraging partner profiling techniques to Deliver strategies to continue accelerating partner (all service providers, Bulk payment partners, merchants and agents) value and performance.
- Implement advanced models and instruments that drive business growth leveraging on our “High value partners (HVPs)”.
- Set up and execute comprehensive partner value management dashboards.
- Regularly Analyze partner (all service providers, Bulk payment partners, merchants and agents) revenue, investment and usage to determine performance improvement value propositions.
- Support in the development and execution of comprehensive loyalty and rewards campaigns/strategies across various partner segments focusing on driving their contribution to the overall Mobile Money growth.
- Support in implementing the medium to long-term strategy for Partner Value Management proposals and ensure alignment of the initiatives undertaken in line with the group strategy and mandate.
- Regularly analyze partner (all service providers, Bulk payment partners, merchants and agents) lifetime value trends and highlight areas of the business that need to be developed further to increase partner value.
- Own the development and implementation of the PVM (Partner value management) programs and projects, ensuring localized nuances specific to the region are adequately factored in.
- Provide daily, weekly and monthly reporting on the impact both financially and operationally of rolled out PVM Management campaigns and initiatives.
- Ensure open communication channels with staff and implement change management interventions when required, and under supervision from the head of Business analytics and customer value management.
- Monitor performance and alignment with divisional strategy.
- Work with the GSM Opco CVM/PVM teams where required regarding partner/customer data management and data structures for Fintech.
- In line with Group guidelines prepare the detailed Monthly BTL Plans to be followed by the Campaign Management team. Report progress, risks, and issues to be acted upon in other tasks and duties, as assigned.
Specialist, MoMo corporate support Mobile Money at MTN Rwanda: (Deadline Ongoing)
Job Requirements (Education, Experience and Competencies)
Education:
- Bachelor’s degree in marketing, Applied economics or any other related field
Experience:
- Minimum of 3 years total experience
- Experience in Fintech, banking or Telecom is preferred
Job Description:
- Participate in strategic meetings, when required.
- Execute wide transformation initiatives, when required by the functional lead.
- Implement adequate risk mitigation and controls, with directions from the functional lead.
- Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
- Escalate issues resulting in severe time, scope, productivity, and cost or resource impact to functional lead.
- Execute projects initiated in the specific sub-function.
- Prepare documentation required for sign-off on tactical changes.
- Ensure execution in alignment with divisional strategy.
- Report daily to the functional lead relating to progress made within the work area and in accordance with the measurement metrics set by the organization.
- Report on an ad hoc basis on specific projects, as required.
- Execute policies, procedures and guidelines cascaded by the functional lead and ensure compliance.
- Comply with the set governance mechanisms, under supervision from the functional lead.
- Facilitate and Implement end to end function for partner life cycle management (bulk payment, MoMoPay merchants, MoMoBusiness, chain of store, etc.).
- Monitor, analyse and report partner recruitment and performance.
- Monitor, analyse and report sales trends, including but not limited to customer recruitment, agent transactions etc and report on trade activity plans.
- Collate, analyse and provide insights from Channel Sales data and develop weekly and monthly reports in preparation for business review meetings.
- Provide necessary support and materials towards the execution of partner engagement activities and collaborate with event agencies to ensure successful implementation of engagements.
- Maintain Fintech Channel members’ database (Agents, agent aggregators, merchants, customers, businesses etc).
- Work with segments (MFS) team to implement targeted financial services initiatives are available within partner network and regions.
- Engage the regions to follow up on implementation of Partner Acquisition Channel Initiatives.
- Facilitate documentation of Partner process, policy and procedures.
- Facilitate preparation and execution of various partner network agreements internally and externally.
- Resolve all partner related disputes timeously, escalate to team lead where required.
- Payout commissions to partners timeously and ensure correct computation has been undertaken.
- Other tasks and duties, as assigned Execute territory specific initiatives and manage profitable and sustainable partnerships to ensure achievement of the Fintech business objectives in the region.
- Execute initiatives aimed at integration of channel strategy.
- Liaise with management to identify and attend to specific distributor/channel needs, and resolve problems, when required.
- Act as secondary point of contact for partners and gather insights on product uses and needs.
- Identify and share opportunities for operational improvements.
- Performs any other duties that may be assigned from time to time by immediate supervisor.
- Timely provision of reports to external stakeholders.
Manager, Fintech pricing analytics at MTN Rwanda: (Deadline Ongoing)
Job Requirements (Education, Experience and Competencies)
Education:
- Bachelor’s degree in economics, statistics, marketing, data science, computer sciences or related fields.
- Post Graduate degree in a similar or related field is an advantage.
Experience:
- A minimum of 2 to 3 years’ total experience in pricing Analytics/customer value management / Visualization is required.
- Experience in Fintech, banking or Telecom is preferred.
- Experience working in a global/multinational enterprise with a good understanding of emerging markets is preferred.
- Experience in Pricing analytics and, business performance management within the Fintech industry
- Deep knowledge and experience in data analysis, reporting/visualization tools (Power BI, Tableau, etc.)
- Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
- Experience working across global locations/ regions and have a grasp of political, social, infrastructure and integrity challenges
Job Responsibilities:
- Commercial and Pricing Design
- Develop the pricing strategy and profitability for each product and segment.
- Provide pricing inputs to the segments and products team for developing the business case for new products or amendments to existing products.
- Pricing Analytics and Customer need analysis
- Monitor Mobile money revenue and cost for the product portfolio to maintain profitability as per organization strategy and business plan.
- Analyze Mobile money customer usage and spending patterns to identify improvements to pricing and commercial terms to increase profitability and revenue.
- Analyzing price change requests by evaluating margin impact, potential incremental volume, and competitor price levels
- Monitoring and reporting on pricing performance and competitiveness.
- Develop and maintain pricing databases and systems.
- Develop and maintain pricing guidelines and procedures.
- Participate in pricing negotiations with customers, vendors, and suppliers.
- Collaborate with other departments to ensure pricing accuracy and alignment with company goals.
- Prepare pricing reports and analyses for senior management.
- Provide input and extensively participate in product pricing, tariffs and channel policy decisions.
- Collaborating with product, sales, and finance teams on pricing decisions
- Staying updated with pricing best practices and market dynamics
Manager – Legal and Regulatory Affairs at MTN Rwanda: (Deadline Ongoing)
Job Requirements (Education, Experience and Competencies)
- Bachelor’s degree in law (LLB), master’s degree would be an advantage.
- A minimum of 3 to 5 years total experience in the Corporate Legal field
- A minimum of 1-3 years of experience at the supervisory/manager level
- Experience working in a global/multinational enterprise with a good understanding of the emerging market is preferred.
Job description
- Advise on legal matters including any civil, criminal, contractual, Fintech regulatory or labour laws that may affect the company’s activities or employees.
- Establish and maintain relationships with key internal and external stakeholders and liaise and negotiate with regulatory authorities.
- Contract Drafting and Review (drafting and review of high-level and/or critical contracts that Mobile Money Rwanda Limited is to enter into regular review and update of existing contract templates to ensure compliance with new policies, laws and/or regulations)
- Litigation Management (liaising with external advocates, tracking the status of cases, providing information/documentation required by external advocates)
- Regulatory issue management (tracking laws and regulations that Mobile Money Rwanda Limited is bound to comply with, analyses and summaries impact of new laws/regulations, populating Compliance Universe with all legal/regulatory obligations the company must comply with, communication to regulatory bodies, advising on regulatory matters, reporting on regulatory matters)
- Serve as a liaison between regulatory bodies and operating divisions of the company.
- Keep up to date with changes in regulatory legislation and guidelines.
- Ensure compliance with regulations.
- Coordinate regulatory documentation activities and reporting obligations, prepare, and submit applications and reports to applicable regulatory agencies.
- Identify and interpret relevant regulatory guidelines.
- Offer advice about company policies, practices, systems and regulations.
- Monitor regulatory affairs and the effect that changes will have on company operations.
Manager, Corporate Events at MTN Rwanda: (Deadline Ongoing)
Job Requirements (Education, Experience and Competencies)
Education:
- Minimum of 3-year tertiary degree in either mass communication, management
studies, business-related fields, project management, or hospitality management. - MBA (preferred)
- Relevant certification/accreditation/membership with the professional body as required
for the role. - Fluent in English and Kinyarwanda preferably
Experience:
- Minimum 6-8 years’ experience or more
- Minimum 2 years specifically in the telecommunications sector
- Experience working in a medium to large organization.
Competencies:
- Decisive Problem Solver, Strategy Formulator, Innovative Value Creator
- Culture and Change Champion, Inspiring People Leader, Relationship Builder
- Results Achiever, Operationally Astute
Core Purpose of the Job
To proactively manage and protect MTN Rwanda’s reputation to positively shift the sentiment
of MTN’s stakeholders by active design and implementation of corporate events and
sponsorships policies, strategies and plans supporting MTN Rwanda’s business objectives.
Key Performance Areas
The Manager of Corporate Events will be accountable for the following objectives:
- Support in the implementation and monitoring of national corporate affairs
sponsorships, conferences and events plans and strategies to the benefit of MTN’s
businesses. - Support in the execution of corporate affairs sponsorships, conferences and events
policies, procedures and guidelines in the realization of the company’s strategy - Develop and maintain events and corporate calendar for the year.
- Source and secure suitable event venues while conducting venue walk throughs and
adhering to health and safety protocols. - Ensure that Corporate Affairs sponsorships are in alignment with MTN’s strategy,
consistent with our corporate partnership programs, and maximize opportunities for
cross selling of sponsorship and partnership programs. - Build and maintain strong external relationships with potential sponsors, stakeholders,
corporate partners, and supporters. - Writing high quality external briefs and motivation documents, incorporating reputation
positioning and relationship building objectives - Work with the Procurement team to negotiate agreements with sponsors, suppliers,
and subcontractors to ensure the greatest value to the organization. - Host event related briefing/debriefing sessions onboarding sponsors, stakeholders,
corporate partners, and supporters on expectations and ways of working to support
event management. - Develop, implement and control the events, conferences and sponsorships budgets.
- Oversee and execute event set up, logistical onsite support and strike down.
- Maintain systems and processes to ensure smooth execution of all events,
conferences and sponsorships. - Ensure compliance with anti-bribery, corruption and fraud measures when undertaking
all events, conferences and sponsorships. - Maintain all booking and function management systems policies and procedures as
well as function packages, prices and terms and conditions. - Provide reporting as required by management related to functional output.
- Create a timetable for alerting management of sponsorship opportunities well in
advance of events. - Stay abreast of hospitality trends, competitor activities and industry innovation.
- Adhere to the company’s operational compliance, financial process and framework as
well as procedure related to event activations.
Key Deliverables
- Manage and protect MTN Rwanda’s reputation.
- Implementation of corporate sponsorships, events and conferences plans and
strategies - Departmental compliance with business plans and budgets
- Provide detailed reporting pre-during and post-event attendance, engagement,
outcomes and learnings.
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