5 Positions at University of Global Health Equity: (Deadline Varies)

5 Positions at University of Global Health Equity: (Deadline Varies)

Director Center for Executive Education at University of Global Health Equity: (Deadline varies)

Description

University of Global Health Equity is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is building the next generation of global health professionals—doctors, nurses,  researchers, and public health and policy experts—into leaders and change-makers who strive to deliver more equitable, quality health services for all.

Title​: Director of Executive Education   

Reports to​: Deputy Vice-Chancellor of Academic Affairs

Location​: Kigali and Butaro with travels locally and Internationally

Role Purpose​: This role is responsible for the creation and delivery of custom certificate courses to train global health implementers. The Director is also responsible for leading the development and implementation of the Executive Education strategy within the University. There is potential for this role to hold a faculty position, depending on the candidate’s qualifications.

KEY RESPONSIBILITIES   

Academics/Programmatic Responsibilities

• Oversee program design and implementation of​ short-course certificate programs in  health care delivery, management, and leadership in line with market needs and  global standards;
• Work ​in partnership with UGHE teams focused on the programmatic, financial,  operational, and administrative, with keen attention to and the responsibility for  success in both content delivery and program operations​;
• Lead the recruitment of the department’s full-time and part-time hires as necessary;
• Oversee monitoring and evaluation processes to track programmatic data and to  apply lessons learned to not only continuously improve existing programs but also  to thoughtfully accelerate the growth of the Executive Education portfolio;
• Oversee participants’ admission process in collaboration with program organizers  and donors, as needed;

Pending background and interests:

•  Serve as a teacher and mentor to Executive Education participants, MGHD  (Global Health Delivery) and MBBS (MD) students;
• Participate in the teaching and learning programs across the different  academic programs at UGHE such as Gender Equity, MGHD (Global Health  Delivery), MBBS (MD) and others ;
• Conduct academic research and quality improvement activities in collaboration with faculty members and staff of UGHE.

Business Development and Administration Responsibilities 

• Retain existing clients supporting executive education offerings that leverage UGHE  and Partners In Health’s unique expertise to enhance the University’s community  impact;
• Identify and actively network with prospective clients to cultivate strong  relationships, establish a solid program pipeline, and build the capacity of leaders  within their organizations (governmental, non-governmental, and private sector)  through Executive Education;
• Develop and manage the department’s budget;
• Oversee the recruitment of faculty and other teaching-related staff and support the  courses’ content development process and delivery;
• Serve on different UGHE committees and responsibilities as assigned by the  leadership;
• Supervise Executive Education team members, supporting their growth,  performance, and professional development.

Other responsibilities 

• Be a member of different committees and working groups

QUALIFICATIONS  

• At least 5 years of management experience in a director-level position required (7+  years preferred), ideally within an international educational environment;
• Master’s or advanced degree in public/global health, education, business,  administration, or a related field;
• Knowledge of the Executive Education market/industry on a global scale required;
• Fluency with global health issues;
• Knowledgeable about the landscape of global leadership training; leadership coaching certification or another relevant credential an added bonus.
• Deep connections and contacts within global health networks;
• Demonstrated experience in business development, complex sales, and strategic  partnerships development;
• Exceptional written and oral communication skills and the ability to adapt  communications to a range of audiences;
• Demonstrated experience working with a variety of organizations, including NGOs,  governmental bodies and ministries, and global universities;
• Commitment to social justice and health care equity.
• English proficiency required; French proficiency strongly preferred

 

  CLICK HERE TO READ OFFICIAL AND APPLY

Manager of Admissions, Records and Student Services at University of Global Health Equity: (Deadline varies)

Description

Manager of Admissions, Records and Student Services

University of Global Health Equity is on a mission to radically change the way health care is delivered around the world. UGHE is a new university based in Rwanda that is building the next generation of global health professionals—doctors, nurses, researchers, and public health and policy experts—into leaders and change-makers who strive to deliver more equitable, quality health services for all.

ROLE PROFILE:

 Title: Manager of Admissions, Records and Student Services

Reports to: DVC – Academics & Research Affairs

Location: Butaro, Burera District, Rwanda

Role Purpose: To oversee and develop all processes for the Office of Student Services, including recruitment, admissions, student affairs, and record management for all of UGHE’s educational programs, including the Master of Science in Global Health Delivery (MGHD) and the Bachelor of Medicine Bachelor of Surgery (MBBS)

 KEY RESPONSIBILITIES

• Work with academic departments to set strategy and vision for student services, then develop and implement programmatic processes that are equitable, scalable, transparent, and efficient.
• Oversee a growing team of employees, but also participate in application processing and data entry.
• Build workflows, test, and select records management and application process software, train and mentor employees, and develop security policies for the management of student records and data.
• Provide oversight to the development of programs for students in alumni relations, career development, community engagement, student government, and international student services, among others.
• Supervise and hire employees who handle recruitment, admissions, student services, and records management
• Develop semi-annual plans, reports, and budgets to support and continuously improve upon admissions, recruitment, and record-keeping activities at UGHE
• Build workflows for handling applications, vetting and responding to student inquiries, and recording application-related data
• Ensure alignment of each program’s admissions process with Rwanda’s Higher Education Council admissions and recruitment policies
• Collaborate closely with academic leadership and the UGHE communications team to develop marketing and recruitment strategies to guarantee that UGHE’s target audiences will learn about its academic programs
• Contribute to the creation of excellent student-facing marketing materials for traditional and electronic media, coordinating with academic departments and the communications team
• Develop processes and standard operating procedures for student data entry and records management at UGHE
• Generate records processes to support academic departments in academic decisions and standing of students, including final graduation recommendations
• Lead the development of new programs and facilities related to student services and student experience, with deep attention to fostering an environment that enhances the students’ educational opportunities through an exceptional living and learning experience.
• Develop short- and long-term strategic goals for student services, ensuring alignment with UGHE’s core mission and vision
• Establish and foster a student culture where diversity is honored and where students learn to respect differences, to take responsibility for their actions, and to exercise leadership and community engagement, while also ensuring that all students are supported according to the equity values at the core of UGHE’s mission
• Develop formal and informal systems for receiving and addressing student feedback

QUALIFICATIONS AND EXPERIENCE

• 3-5 years of work experience in higher education admissions, student affairs, record keeping, and/or project management, preferably in East Africa
• Management experience preferred
• Master’s degree in education, business administration, or a related field required

CORE COMPETENCIES

• Ability to develop novel processes that are robust and scalable and manage complex processes that require input from multiple stakeholders
• Experience with testing and implementing software applications and tools and developing workflows in new and unfamiliar software
• Experience with analyzing, processing, and presenting data, writing reports, managing large databases, and developing budgets
• Fluency in written and spoken English; Kinyarwanda preferred
• Excellent computer skills in Microsoft Office Suite programs and Google Suite products
• Exemplary interpersonal skills; ability to humbly and effectively collaborate with culturally diverse faculty, staff, and students
• Excellent judgment, discretion with confidential information, exemplary attention to detail, and excellent organizational skills

BENEFITS

• Competitive salary commensurate with experience
• A great working environment that allows one to reach their greatest potential
• Prospective career growth opportunities

To Apply 

Applicants should provide: (1) a curriculum vitae, (2) a cover letter, (3) a personal statement addressing candidate’s experience working in a related field, (4) names and contact information of three professional references who can attest to experience in education, leadership, and management experience; at least one of these references should be an immediate supervisor and (5) copies of all degrees earned and current professional certifications. Please upload your cover letter, personal statement, and proof of degrees attained as a single PDF file under “Additional Files” on the application page.

CLICK HERE TO READ OFFICIAL AND APPLY

Hospitality Assistant at University of Global Health Equity: (Deadline varies)

Description

 Job Title: Hospitality Assistant

Reports to: Hospitality Coordinator

Location: Butaro, Rwanda

Position Overview

This position is responsible for assisting in day-to-day campus hospitality and operations activities on all items related to welcoming campus visitors, tours and new residents, cleaning and dining oversight, receptionist duties, campus administration, and office organization, and more. Reporting to the Hospitality Coordinator, the Hospitality Assistant is required to live in Butaro full time including some weekends as needed.

Female residents of Butaro Sector/Burera District are strongly encouraged to apply.

Responsibilities

• Stationed at the main reception desk, file incoming requests from residents, welcome visitors as they arrive on campus and help connect them with the appropriate contact;
• Support in liaising between UGHE hospitality team, the outsourced cleaning firm and dining firm, as well as campus residents when it comes to all campus hospitality needs;
• Assist in liaising with the cleaning firm manager on a daily basis to ensure outsourced staff are performing adequately and work schedules are harmonious – provide training and mentorship when they are not meeting expectations;
• Conduct regular checks to ensure that all rooms and units are fully prepared at least 24 hours in advance of the residents’ arrival, and conduct room inventory immediately following check out;
• Partake in-unit inspections with the student services and facilities team to ensure all housing is being maintained accordingly by UGHE and its residents;
• Provide administrative and oversight support in cleaning checklist distribution for each housing unit and academic/admin building (ie cleaning checklist, supply checklist, maintenance checklist, laundry room sign up sheets, etc.);
• Follow up with the Campus Operations team in carrying out specific operations duties as needed (ie if a resident informs you that they have no hot water, work with the plumber to ensure it is fixed efficiently and then inform the resident once it is complete.);
• Assist in the recording of a daily track record of all requests, complaints, actions taken and so on coming into the hospitality team;
• Support in monitoring all logged issues over time and suggest ways for improvement during weekly meetings with the Hospitality Coordinator;
• Provide campus tours and orientation to visitors and new staff or faculty as needed;
• Assist HR in the orientation of new campus residents when it comes to life on campus such as tours, desk allocations, campus life sessions, etc.;
• Support in the planning, coordination and operational support of special events, academic program needs, etc.;
• Collaborate with the Hospitality Coordinator to continually develop and improve Campus hospitality systems to better meet the needs of the residents (including resident wide google feedback surveys);
• Support in the development of a detailed technical Hospitality Manual and accompanying Standard Operating Procedures (SOPs) laying out how all hospitality related functions are to operate on the campus (ie responding to resident needs in the housing, receiving visitors, etc.);
• Participate in daily campus rounds and work closely with the Facilities team to conduct testing the functionality of the equipment installed in accommodation facilities to ensure they are in good working order after handover from the construction firm but before campus occupancy (i.e. ensuring doors and windows open correctly, water pressure is sufficient, etc.);
• As UGHE brings new housing and buildings online, oversee the increasing of contracted services as well as advise on procurement requirements;
• Fill in for general administrative needs on campus such as printing, mail receipt, and delivery, scheduling, program support, office supply ordering, and distribution, etc.
• Assist in coordinating the Butaro Campus housing assignment schedule for all staff, faculty, visiting faculty, visitors and programs, in coordination with both the operations and academic program teams;

Operations, Procurement & Logistics

• Support with campus operations tasks as needed;
• Help to ensure all Campus accommodations are fully stocked with the baseline items provided by UGHE;
• Be proactive to minimize stock-outs and waste on campus;
• Assist with the procurement needs and installations of all furniture, fixtures, and equipment throughout all the housing units as well as new housing as they are built;

Community Relations

• Support community relations efforts by acting as another friendly face of UGHE welcoming guests and community members as needed, attending community events, striving to build and maintain excellent relationships with our neighbors in the cell, sector, and district;
• Support campus activities by acting as a translator when needed on campus.

Qualifications

• Minimum 2-3 years of work experience in front desk management, hospitality, administration or other related fields.
• Experience coordinating receptionist/administration in a university, NGO or hotel industry setting highly preferred. Excellent communication, writing, and IT/computer skills; ability to articulate UGHE’s and PIH’s mission and program objectives persuasively.
• Being a native of Burera District, specifically, Butaro Sector is an added advantage
• Ability to live in Butaro full time required (including weekend duty coverage as needed) in own provided housing.
• English and Kinyarwanda proficiency required; French knowledge also strongly
• Excellent organizational skills; ability to manage complex and dynamic projects from creation to completion, plan and prioritize multiple projects, and coordinate teams to meet deadlines.
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and organizations.
• Demonstrated poise, tact, integrity, and professionalism.
• Interest in social justice is strongly desirable.
• Bachelor’s degree required.

To Apply

Applicants should provide: (1) a curriculum vitae, (2) a cover letter, (3) a personal statement addressing candidate’s experience working in a related field, (4) names and contact information of three professional references who can attest to experience in education, leadership and management experience; at least one of these references should be an immediate supervisor and (5) copies of all degrees earned and current professional certifications. Please upload your cover letter, personal statement, and proof of degrees attained as a single PDF file under “Additional Files” on the application page.

CLICK HERE TO READ OFFICIAL AND APPLY

Job Title: Instructional Technology Assistant

Reports To: Head, Department of E-learning

Location: Butaro, Burera District, Rwanda (full time)

 General Responsibilities

The Instructional Technology assistant will assist with the development of UGHE’s e-learning efforts. The Instructional Technology assistant will work with the department and faculty at UGHE to create high-quality e-learning.
The e-learning program will be established at UGHE’s Butaro campus and will require a full-time assistant working with a small, dedicated team of educators, physicians, and public health practitioners. The e-learning program will be targeted to international medical and global health students/trainees outside of Rwanda, in partnership with their home universities. The assistant will also be working as an integral part of the existing Community Based Education program.

 Specific Responsibilities

Instructional Technology assistant will:

• Work with the head of E-learning to develop and implement course content for online learning environments;
• Develop course activities based on course objectives and instructor vision and apply best practices in teaching and learning;
• Liaise with course development team members to identify appropriate course resources and carry out course development tasks;
• Assist in the implementation, of course, activities into a learning management system, Canvas, and populi;
• Assist in the planning, coordinating and conducting of Quality Assurance reviews in advance of offering the course to students and follow up with appropriate team member to ensure changes are made;
• Assist the e-learning team to identify, plan and implement course improvements as part of the course review process;
• Develop and maintain a body of knowledge on emerging trends and educational standards in areas such as active learning, technology-enhanced learning, reflective practice, and workplace learning;
• Edit courses being developed for grammar;
• Add content to learning management.

Qualifications

• Bachelor’s degree required (i.e., Information technology, multimedia development, curriculum development, teaching and learning, higher education);
• Experience with curriculum development;
• Experience editing documents;
• Experience with multimedia development (Video, audio, interactive software);
• Some project management experience required;
• Excellent oral and written communication skills in English;
• English proficiency required;
• French and/or Kinyarwanda proficiency preferred.

To Apply

Applicants should provide: (1) a curriculum vitae, (2) a cover letter, (3) a personal statement, (4) names and contact information of three professional references (5) copies of all degrees earned. Please upload your cover letter, personal statement, and proof of degrees attained as a single PDF file under “Additional Files” on the application page.

CLICK HERE TO READ OFFICIAL AND APPLY

 

Job Title: IT Helpdesk Assistant

Reports To: IT Specialist

Location: Butaro, Burera District, Rwanda (full time)

General Responsibilities

Responsible for monitoring and maintaining computer systems and networks within UGHE. IT Helpdesk Assistant will be responsible for the installation and configuration of computer systems, diagnose software faults and solve technical and application issues. Response to queries runs diagnostic programs, isolates problems, and determines and implements solutions.

Key Responsibilities

The IT Helpdesk assistant will be mainly responsible for the smooth running of computer systems and ensuring users get maximum support from him/her. His/her tasks will include but are not limited to:

• Installing and configuring computer hardware operating systems and applications;
• Monitoring and maintaining computer systems and networks;
• Respond to queries/ Talking to staff, students or faculty through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve IT issues;
• Troubleshooting system and network problems, diagnosing and solving software faults and some basic hardware issues, replacing parts if required;
• Providing support, including procedural documentation and relevant reports to the supervisor;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications;
• Setting up new user accounts and profiles and dealing with password setup issues;
• Respond to email messages for users seeking help;
• Walk the user through the problem-solving process;
• Rapidly establishing a good working relationship with the staff and other UGHE partners;
• Testing and evaluating new technologies deployed on the university computer systems;
• Conducting electrical safety checks on computer equipment;
• Follow up with users to ensure issues have been resolved to their satisfaction;
• Keeping track of records for all issues reported and how they were resolved;
• Collect feedback from users about computer usage;
• Run reports to determine malfunctions that continue to occur;
• Promote continuity of service delivery by keeping the team informed of any potential problems and provide possible solutions;
• Help users to adequately connect to the appropriate University network systems;
• Performs any other related duties as assigned by the Supervisor.

Qualifications

• BSc in IT, Computer Science or relevant field;
• Minimum of 2 years of working experience;
• Working knowledge of fundamental operations of relevant software, hardware, and other equipment;
• Related experience and training in troubleshooting and providing help desk support;
• Proven experience as a help desk technician or other user support role;
• Good understanding of computer systems, mobile devices, and other tech products;
• Ability to diagnose and resolve basic technical issues;
• Proficiency in English;
• Excellent oral and written communication skills.

To Apply

Applicants should provide: (1) a curriculum vitae, (2) a cover letter, (3) a personal statement, (4) names and contact information of three professional references (5) copies of all degrees earned. Please upload your cover letter, personal statement, and proof of degrees attained as a single PDF file under “Additional Files” on the application page.

CLICK HERE TO READ OFFICIAL AND APPLY