6 Job Positions at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

6 Job Positions at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

2 Job Positions of Assistant Underwriter -Medical at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan, and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Role Title:	Assistant Underwriter -Medical 2 Post
Business Unit(s):	Rwanda
Business /Function:	Assistant Underwriter-Medical
Location:	Rwanda
Reports To:	Senior Underwriter-Medical
MDP Level:	Manager of self
Role Size	K

Job Summary

Provides support and assistance to underwriting staff. Performs administrative duties regarding new and renewal accounts, risk assessments, and loss runs and loss ratings. Being an Underwriting Assistant may assist underwriters with the computation of rates and premiums.

Key tasks and responsibilities

• Calculates premiums and provides medical insurance quotations for new clients.
• Review applications of new clients and assess risk related to qualifying a candidate for medical insurance.
• Works closely with agents and brokers, customer service representatives and insureds via phone, email and written mail to issue health insurance policies as well as solve related issues.
• Assesses financial risk associated with insuring individuals or corporate.
• Negotiates and defines the specific terms of insurance policies with brokers or policyholders.
• Enrolls clients into the company’s system, issues contracts, and follows up with their coverage.
• Process reimbursement invoices for clients.
• Performs other related underwriting tasks

Qualifications and experience

• University degree
• Basic Insurance qualification
• Minimum of 3 years in a similar role

Skills and competencies

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

Please visit our careers page through: https://bit.ly/3oVR41a

Interested candidate are requested submit their applications by 5.00 p.m. 21^st December 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

CLICK HERE TO READ MORE AND APPLY

 

Direct Business Officer at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Role Title:	Direct Business Officer -1 Post
Business Unit(s):	Rwanda
Business /Function:	Direct Business Officer
Location:	Rwanda
Reports To:	Marketing & Distribution Manager
MDP Level:	Manager of self
Role Size	M

Job Summary

Responsible for overseeing the implementation of business development strategies to heighten company profitability. The duties include steering business direct & digital sales, identifying business opportunities to pursue, and creating business proposals to support their ideas.

Key tasks and responsibilities

• Analyzing current and past financial data and providing strategies to cut costs and increase revenue
• Leading the charge on market research plans to identify new opportunities
• Working with executives to implement marketing strategies and new opportunities
• Encouraging new and existing clients by creating and improving proposals
• Ensures acceptable levels of business retention (i. e. preservation of existing business) are always maintained; and any existing business lost due to unavoidable circumstances is replaced by other suitable accounts (over and above the new business acquisition target for the year)
• Tracking expenses and maintaining the company budget
• Ensuring that the company meets revenue targets for business lines
• Identify sales leads including digital and maintain a good working relationship with existing and new clients
• Closely monitors customer service satisfaction to ensure renewals are not threatened; negotiates renewal terms well in advance and sends formal renewal confirmations to clients before the renewal dates
• Maintains, and regularly updates business progress reports
• Cover note control – to make sure all outgoing cover notes are properly used and returned for booking within 5 working days after being issued to clients.
• Tracking and compliance to BD regulations, internal process and procedures

Qualifications and experience

• University degree
• Basic Insurance qualification
• Sales and Marketing Qualification
• Digital sales qualification
• Minimum of 3 years
• Experience in Insurance

Skills and competencies

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of insurance policy covers/wordings and their interpretation as pertaining to claims

Please visit our careers page through: https://bit.ly/321uN9e

Interested candidate are requested submit their applications by 5.00 p.m. 21^st December 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

CLICK HERE TO READ MORE AND APPLY

 

Assistant Underwriter -General Insurance at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda’s vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Role Title:	Assistant Underwriter -General Insurance 1 Post
Business Unit(s):	Rwanda
Business /Function:	Assistant Underwriter-General Insurance
Location:	Rwanda
Reports To:	Senior Underwriter-GI
MDP Level:	Manager of self
Role Size	K

Job Summary

provides support and assistance to underwriting staff. Performs administrative duties regarding new and renewal accounts, risk assessments, and loss runs and loss ratings. Being an Underwriting Assistant may assist underwriters with the computation of rates and premiums

Key tasks and responsibilities

• Offer a high level of customer service while interacting with clients. (walk-in clients, telephone and emails)
• Assess and screening of the proposed risk within the set underwriting standards and limits.
• Ensure timely and accurate preparation of quotations.
• Preparing policy documents, endorsements debit and credit notes
• Generations of renewal notices and follow up.
• Ensure safekeeping and proper accounting of all company security documents. Eg: Motor certificate, yellow cards, etc
• Ensure adherence to the underwriting guidelines and company policies. Eg: UW manuals, Credit policy etc
• Ensure that Underwriting files are well documented, and all communications and transactions are recorded.
• Ensure underwriting data accuracy and completeness
• Ensure assigned workload within quality and productivity.
• Perform any other duties as assigned

Qualifications and experience

• University degree
• Basic Insurance qualification
• Minimum of 3 years in a similar role

Skills and competencies

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of policy covers/wordings and their interpretation as pertaining to claims

Please visit our careers page through: https://bit.ly/3GIy38J

Interested candidate are requested submit their applications by 5.00 p.m. 21^st December 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

CLICK HERE TO READ MORE AND APPLY

 

Information Call Centre Officer at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Role Title:	Information Call Centre officer -1 Post
Business Unit(s):	Rwanda
Business /Function:	Information Call Center Officer
Location:	Rwanda
Reports To:	Customer experience manager
MDP Level:	Manager of self
Role Size

Job Summary

To Champion customer experience by providing first information to customers through call center (eg: products information, claims process, payments, etc. on a day-to-day basis.

Key tasks and responsibilities

• Answer calls professionally
• Respond to customer enquiries
• Research required information using available resources
• Handle and resolve complaints
• Provide customers with product and service information
• Route calls to appropriate resources
• Follow up and resolve customer queries where necessary
• Complete call logs
• Produce call reports.
• Build customer’s interest in the services and products offered by the company
• Arrange for the dispatch information packages, brochures etc. to clients and interested parties

Qualifications and experience

• Minimum work experience of 1 year in the same role
• Qualified Registered Nurse or equivalent
• Experience in insurance an added advantage
• Progress in Professional qualification in insurance e.g. ACII, COP preferred
• Knowledge in customer service principles and practices
• Knowledge of call centre telephony and technology

Skills and competencies

• Communication skills – verbal, written and eloquence
• Knowledgeable and quick in decision making
• Mature, temperament, patience, and empathy
• Passion for people
• IT skills including familiarity of CRM solutions
• Good memory, ability to comprehend, captures as well as interprets basic customer information.
• Ability to follow through
• Self-drive initiative
• Sound judgmental powers: ability to manage difficult customer situations
• Attention to details

Please visit our careers page through: https://bit.ly/3dQ8Dtn

Interested candidate are requested submit their applications by 5.00 p.m. 21^st December 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

CLICK HERE TO READ MORE AND APPLY

 

Innovation & Digital Officer at Old Mutual Insurance Rwanda Plc: (Deadline 21 December 2021)

Old Mutual Insurance Rwanda (former UAP Insurance Rwanda) is a subsidiary of UAP Old Mutual Group, member of Old Mutual Limited, an Integrated financial service provider comprising Insurance, Banking, and Investment Business. Old Mutual insurance Rwanda vision is being the Rwandan’s revolutionary financial services company with a commitment to enhance the quality of life by delivering peace of mind and financial freedom.

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries. Our primary operations are in South Africa and the Rest of Africa, and we have niche businesses in Asia. We have 12 million customers and 30,000 employees and with over 175 years of heritage across sub-Saharan Africa, we are a crucial part of the communities we serve and broader society on the continent. The business is listed on the Johannesburg, London, Zimbabwean, Malawian and Namibian stock exchanges. The UAP Old Mutual Group comprises of three key players as a result of the acquisition of a controlling stake in Faulu in 2014 and UAP in 2015 by Old Mutual. The acquisition resulted in Old Mutual Kenya and UAP Holdings (www.uapoldmutual.com) as well as Faulu Microfinance Bank (www.faulukenya.com) forming one of the largest financial services groups with a growing footprint in East and Central Africa. The Group currently has operations in Kenya, Uganda, Tanzania, South Sudan and Rwanda.  The Group now offers customers a comprehensive and enhanced range of financial services which include Investment, Insurance, Banking, and Savings as well as a wider and more accessible distribution network. The wider group also offers broad career growth prospects for employees. It therefore wishes to fill the below vacant position with qualified, experienced, and talented individual to strengthen its portfolio as a Pan – African Financial Services Group. The positions’ details are further outlined below;

Role Title:	Innovation & Digital Officer -1 Post
Business Unit(s):	Rwanda
Business /Function:	Innovation & Digital Officer
Location:	Rwanda
Reports To:	Marketing & Distribution Manager
MDP Level:	Manager of self
Role Size	M

Job Summary

The innovation & digital role helps the company set and execute innovation & digital strategies that will drive revenue including digital, improve customer engagement, optimize operations, and create new business value.

Key tasks and responsibilities

• Develop a clearly defined and compelling innovation & digital strategy for the company and ensure that all relevant initiatives are fully integrated into the strategic planning process for leadership commitment, resource allocation, and execution
• Lead company innovation & digital transformation process and all other executives and functions in the rollout of digital initiatives and capabilities, fully integrating business and technology, and closing digital performance gaps that exist in and between the various functions and business units of the organization
• Determine key influencers and empower them with tools to promote brand loyalty on digital and social company platforms
• Work with teams across the business to generate innovative solutions for products, services, processes, customer experiences, marketing channels, and business models.
• Own and monitor the digital innovation project portfolio, while deployment of the individual projects may rest with other executives and teams
• Ensure digital innovation and transformation initiatives create value by improving customer engagement and loyalty, driving new revenues, or achieving new
• Monitor and report on the ROI outcomes of digital projects and investments – linked to enterprise KPIs – with the goal of demonstrating the positive impact from these initiatives
• Build, manage, and continue to grow an internal and external digital innovation ecosystem, tapping into competencies across and beyond the organization (in an external partner network) to apply digital technologies to the business
• Developing Digital Talent- work closely with HC to create and maintain innovation and digital culture and to build digital capabilities across the company

Qualifications and experience

• University degree in business, technology or equivalent
• Digital Innovation management
• Core business processes and associated technical solutions
• Minimum of 3 years in Digital Product Management, innovation management or similar role
• Basic understanding of Insurance

Skills and competencies

• Good communication and negotiating skills
• Good interpersonal skills
• Thorough understanding of insurance
• Good communication and stakeholder management skills
• Good teaming and interpersonal skills
• Strong advocacy for collaborative working skills
• Early-stage product experience including strong product development skills

Please visit our careers page through: https://bit.ly/3m3Zr9i

Interested candidate are requested submit their applications by 5.00 p.m. 21^st December 2021.

Applicants must possess or be in the process of applying for a POLICE CLEARANCE CERTIFICATE as at the time of making an application.

ONLY short-listed candidates will be contacted.

CLICK HERE TO READ MORE AND APPLY