6 JOB POSITIONS AT UAP Old Mutual Group : ( Deadline : 22 – 25 October 2019 )
Assistant Claims Analyst-Health AT UAP Old Mutual Group : ( Deadline : 25 October 2019 )
Introduction…
The role holder will help to Improve internal data capturing process through maintaining efficient data records to enhance customer relations which will impact positively on benefit utilization management.
Minimum Requirements…
Degree in Health-related studies
2 years ‘experience in the same role
Good communication skills
Good assessment and analytical skills
Ability to interact at all levels
Job Specification…
Audit and verify that all invoices are captured correctly in E-Oxygene.
Bar coding and scanning of medical claims.
Capture all invoices and reject ones not payable by UAP.
Return all invoices not payable to providers / members.
Maintain a Database on rejected invoices for reference and retrieval.
Capture Reimbursement claims and assist in cheque dispatch.
Process Funeral Benefit cheques within 48 hours.
Prepare schedules for claims other UAP subsidiaries.
Assist in pulling Membership utilisation reports
Maintain database on all reimbursement claims.
Prepare and facilitate in medical claims file.
Ensure compliance with SMART (when rolled out)
Carry out to satisfactory any other activities and/or tasks given by the Management
Claims Analyst – Rwanda AT UAP Old Mutual Group : ( Deadline : 22 October 2019 )
Introduction…
The role holder will process claims in an expeditious and professional manner thereby meeting the customer’s expectations and overall department objectives.
Minimum Requirements…
Bachelor’s degree of Business administration/ Insurance
2 years’ experience in the same role
Good communication skills
Organized and self-driven person who can work at minimal supervision who will be able to work on his/her own initiative
Quick leaner
Self-motivated
Ability to work in a team
Honest, reliability&dependability
Ability to handle difficult clients
Good computer skills
Good interpersonal skills
Job Specification…
Register and post new claims and processes them within the set standards to ensure quality customer service is given
Set initial reserves for new claims and recommend reserve changes
Close files as payment/recoveries are made
Prepare claim summary reports
Track by regularly updating the claims register to determine progress of the claim and advising customers on status
Raise and record payment requisition voucher, forwarding the requisition to finance department and tracking the file to ensure that the cheque/credit note is received back for dispatch to the claimant within the stipulated period
Identify recoveries at the point of claims registration & processing and issuing of demand letters then passing on to legal section
Promptly attends to customer’s complaints and inquiries and obtain feedback from customers and ensure customer satisfaction
Prepare claims statistical monthly/quarterly reports and any other reports as directed by claims supervisor and ensuring that they are dispatched on time and maintaining records.
Ensure livestock and crop claims are settled within stipulated time in collaboration with veterinary experts, agronomy specialist and advise from the agricultural underwriters.
Ensure a monthly execution of a reinsurance and subrogation recoveries framework.
Ensure timely settlement of third-party injuries / death claimant through amicable transaction with guidance of PRESIDENTIAL ORDER N0 31/01 0F 25/08/2003 ON COMPENSATION FOR PERSONAL INJURY DUE TO ACCIDENTS CAUSED BY MOTOR VEHICLES.
Carry out to satisfactory any other activities and/or tasks given by the line Manager
Operations manager AT UAP Old Mutual Group : ( Deadline : 22 October 2019 )
Introduction…
The role holder will be in charge of developing the business, overseeing the technical functions and profitability by managing its activities that ensures maximum availability and demand for the company’s products as well as sustainable, profitable business operations.
Minimum Requirements…
University degree and MBA qualification with relevant professional qualification
Full Insurance/ACII qualification
Full awareness and appreciation of profit dynamics in a financial institution
Proven leadership and people management skills with a high level of commitment and enthusiasm
Good communication, negotiation and presentation skills
Knowledge of new and evolving technology systems
Job Specification…
Strategic Management
Oversee the execution of the company’s operation strategy
Monitor the effectiveness of the implementation of the company’s strategy and compliance with the set budgets
Ongoing review of the company’s strategy and ensure its effectiveness
Technical Management
Oversee the underwriting, claims and product development functions in the company
Work with the Group Underwriting function to develop and maintain a robust reinsurance program
Enhance operational efficiency for the underwriting, claims and customer service functions
Business Development
Implement the company’s business growth strategy
Monitor the productivity, efficiency and effectiveness of the company’s distribution channels
Operations and Customer Service
Put in place standards for the company and inter-departmental service level agreements that will improve the company’s service ratings
Ensure that proper operating guidelines are in place and are aligned to the company’s policy and regulatory requirements and monitor compliance
Ensure that service to customers and producers meet their expectations
Support the company’s strategic plan by ensuring a reliable customer relationship management system
People Management
Ensure appropriate staffing levels, effective performance management and motivation of staff
Underwriter, Agriculture – Rwanda AT UAP Old Mutual Group : ( Deadline : 22 October 2019 )
Introduction…
The role holder will grow agriculture business, assess manage the risks and support the claims adjustment process and business to achieve growth and profitability of this class of business.
Minimum Requirements…
Degree in Agriculture Economics (Qualified Agronomist)
3 years ‘experience as an agronomist
Good communication skills
Marketing &Customer relations
Analytical, negotiation, risk assessment
Organized and self-driven person who can work with minimal supervision who will be able to work on his/her own initiative
Job Specification…
Carry out risk surveys and prepare reports on potential business in order to better understand the risks
Promote and sensitize the crop and livestock insurance product to the entire agriculture sector through field days, exhibitions, media, trade fares, farm visits
To acquire and develop agriculture business
Engage with re-insurers to develop/refine agricultural insurance products that suit the needs of the local market in order to grow this line of business
Assess, manage and rate risks to ensure the company accepts and retains quality business
Provide expert advice during the claims adjustment process, including crop surveys at the time of loss
Carry out inspections of the crops during planting, mid-season and pre-harvest to track crop condition as well as loss if any
Ensure timely and accurate agriculture quotations and follow up
Ensure accuracy of renewal notice and timely dispatch and maintain a monthly report
Respond to correspondence, queries and complaints on agricultural insurance for efficient service delivery
Train and sensitize staff, intermediaries and other stakeholders in the agricultural industry in order to create awareness
Ensure that renewals for agriculture business are done in a timely manner in order to enhance customer retention
Carry out to satisfactory any other activities and/or tasks given by the Management
Underwriting & Reinsurance Manager AT UAP Old Mutual Group : ( Deadline : 22 October 2019 )
Introduction…
The role holder will be in charge of Management, administration, and the control of the company’s underwriting and reinsurance operations to ensure profitable, quality and timely service. (add business & product development).
Minimum Requirements…
Degree in Economics or other related field
5 years ‘experience in the same role
Good communication skills
Good assessment and analytical skills
Ability to interact at all levels
Knowledge of insurance market
Application of re-insurance
Marketing &Customer relations
Analytical, negotiation, risk assessment
Job Specification…
Oversee sound underwriting (management, assessment and managing of risks) within for general business to ensure we accept only quality business and we remain within the agreed loss ratio
Ensure documentation is prepared correctly and released to customers within the standard of service for effective service delivery
Ensure that effective business relationships with all our stake holders are maintained to assist in meeting overall company objective
Ensure compliance with regulatory and treaty requirements
Signing of accountable documents to ensure that they are as per terms agreed and that they get the legal effect
Approving and signing payment cheques within the authority limits for effective service delivery
Ensure proper management of all security documents within the department for accounting purposes
Oversee staffing, supervision, training, coaching, mentoring, restructuring of the underwriting function for effective service delivery and motivation of staff
Ensure preparation of management report for the department to advice the status of the department at any time
Spearhead product development with general business to ensure we remain relevant
renewal retention
Ensure timely preparation of various statistics and information for re-insurers, reinsurance brokers and insurance regulatory authority to show performance of the treaty as well as comply with the regulator.
Manage the facultative business (underwriting, claims and reconciliation)
Carry out to satisfactory any other activities and/or tasks given by the management
Registry Officer AT UAP Old Mutual Group : ( Deadline : 22 October 2019 )
Introduction…
The role holder will organize and maintain an efficient and effective Registry and Archives filing systems for easy retrieval of file and to offer proper security precautions and storage for both current and non-current files.
Minimum Requirements…
Diploma in Records Management; Library; Information Science; ICT or any other related field
Good computer skills
2 years’ experience in records management
Human Resource qualification will be an added advantage
Job Specification…
Labelling of all incoming files in a systematic manner to ensure accurate and efficient management of documents
Update inventory cards when files are returned to the registry to track the movement of files
Maintain an updated record of all files in registry to facilitate easy tracing of files
Repair torn files and change weak rails and ensure high standards are maintained in records management
Appraise files, transfer and organize arrangement of the non-current files in the archives to ensure only current are kept in the registry and non-current files are transferred and kept in the archives
Recommend disposal/destruction of files to ensure adequate utilization of filling space
Keep an inventory of available space and recommend future needs for an efficient registry
Coordinate, set and monitor targets for the Registry Operations to ensure smooth running of the registry
Prepare monthly progressive reports for the Medical Operations Manager’s review.
Ensure security of files in the registry and that sensitive information remains confidential
Identifying and retrieving information and documents for users
Carry out to satisfactory any other activities and/or tasks given by the line Manager
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