7 Job Positions of Front desk Support Officer at Rwanda revenue Authority: (Deadline 20 March 2024)
| Job details | ||
|---|---|---|
| RRA Temporally team | ||
| Job Title: | Front desk Support Officer | |
| Grade: | S2 | |
| Supervisor: | Supervisor in Charge of One Stop Service Center | |
| Location: | RRA WORK STATIONS | |
| Working Mode: | Office | |
| Purpose | ||
| Front desk officers are responsible for taking care of guests and taxpayers. Their work mainly involves interacting with customers and business partners, either in person or through direct phone calls, and answer all guests’ questions and concerns | ||
| Key duties and responsibilities | ||
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| Required Academic Qualification | ||
| Preferred Qualifications | ||
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| Relevant Qualifications | ||
| Required Trainings | ||
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| Skill Type | Required Skill | Required Proficiency level |
| Computer Literacy | Computer skills | advanced |
| Customer Relationship Management System operations skills | Customer relationship management System operations | advanced |
| Interpersonal | Ability to handle difficult customers | advanced |
| Language | Proficiency in English | advanced |
| Time management, team work and presentation skills | Time management, team work and presentation skills | advanced |
| Required Competencies | ||
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| Required Experiences | ||
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