89 Job Positions at BRAC: (Deadline 8 April 2023)

89 Job Positions at BRAC: (Deadline 8 April 2023)

87 Job Positions of Customer Service Officers at BRAC: (Deadline 8 April 2023)

JOB OPPORTUNITY

BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and the empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from the National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic, and self-motivated Rwandans to fill the following regular position.

Position: Customer Service Officers

Number of positions: 87

Job Location: BRAC Rwanda – upcountry 

Major Duties and Responsibilities

• Participate to the trainings/refresher training organized by BRAC Rwanda Microfinance PLC. to build their capacities.
• Ensure familiarity with all the policies and processes of BRAC Rwanda Microfinance PLC.
• Prepare and plan materials for teaching such attendance register.
• Utilize program’s methods, processes, and tools for accomplishing goals for Financial Literacy
• Deliver Financial training to BRAC Rwanda Microfinance PLC group members
• Complete properly the attendance list of participants per session to help BRAC Rwanda Microfinance PLC to track sessions which were mostly attended
• Fill in the reporting format as per required by BRAC and regular submission of the report
• Provide all the information required to prepare the monthly review report to help BRAC to proceed with adjustments where required
• Prompt report of any issue which may arise during the training sessions so that adequate measures can be taken on time.
• Other duties as assigned by the Supervisor.

Knowledge, Skill & Competence

• Requirement analysis, strong analytical and program solving skill
• Building IT Security and assurance Policy
• Use case test case design & quality assurance.
• In-depth understanding of the key drivers in a digital product/emerging technology business.
• Insight into the way that digital transformation is affecting industry and knowledge of best practices
• Drive, flexibility, resilience, and the ability to work under pressure
• Ability to effectively work remotely, across time zones and team locations, as well in person with multiple teams of stakeholders
• Ability to initiate and facilitate interactions with people who can share their insights and knowledge
• Strong written and verbal communication skills, and the ability to translate complex technological implementation language to non-technical people.
• Fluency in English required (spoken, reading and written)
• Familiarity and experience with microfinance is strongly preferred

Educational Qualifications:

Bachelors degree in Business administration, social sciences, governance and leadership, organizational development, Finance, CT Economics, Statistics, Marketing/Sales.

Experience: 

Knowledge of financial literacy, budgeting / debt reduction, saving, problem solving & intervention strategies.

At least 2 years’ experience in the development sector, including experience working with marginalized communities to implement community development programs including microfinance, livelihood, agricultural and food security, and/or girl’s and women’s empowerment programs.

Minimum 1 year experience in providing training to community people in urban and rural settings.

Experience managing confidential information & managing attendance.

Prior experience and knowledge of using digital delivery channels and digital financial solutions and payments platforms will be an added advantage.

If you feel you are the right match for the above-mentioned position, please follow the application instructions accordingly:

Candidates need to send a signed Cover letter in PDF format indicating the title of the position applied for, an updated CV mentioning educational grades, years of experience, and notarized copies of academic qualifications. All those documents should be sent through email: [email protected],  Application deadline is 08^th April 2023 at 16hrs

Applicants from different provinces are encouraged to apply.

Please note that only shortlisted candidates will be called for interview.

Banking Application Officer at BRAC: (Deadline 8 April 2023)

JOB OPPORTUNITY

BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, and Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from the National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic, and self-motivated Rwandans to fill the following regular position.

Position: Banking Application Officer  

Job Location: Country Office.

Female Candidates are encouraged to apply  

                  PURPOSE OF THE ROLE

The Banking Applications Officer will provide specialist application support to core banking and back-office applications used within BRMCP. The role will work within the ITIL service management framework to:

(1) Supervise the efficient and secured operation of all core applications – core banking and ERP systems

 (2) Champion ITIL service management practices at all BRMCP branch offices and (3) ensure efficient and expert application support services to all BRMCP operations.

The role will work with BIHBV IT staff and BIHBV-approved consultant’s/service partners on new installations, enhancements or changes to core applications while ensuring that IT standards, policies and procedures are followed. The role will also coordinate the delivery of core applications technical training to BRMCP staff                   

Major Duties and Responsibilities:

• Working with the BIHBV IT teams and service partners, lead successful implementation and maintenance of Temenos core banking system at branch offices and work with IT Head to ensure the establishment of published standards, policies, and procedures for maintaining the integrity of the Model Bank
• Ensure effective technical and user support for core applications – the maintenance of the Model Bank, product specification and documentation of system changes, development of management reports, management of efficient test and disaster recovery environments
• Ensure security of business data within core applications
• Coordinate end-user training for core applications
• Lead the implementation and testing procedures to ensure that newly released software produce the expected results for the business operations.
• Apply strict change control measures in any customizations required by the BRMCP users.
• Establish and enforce core applications system backup, recovery, and data retention criteria.
• Relate well with BI IT and strategic service partners to resolve complex technical problems
• Document recovery procedures and security settings for applications for the purposes of disaster recovery and user security.
• Encourage teamwork and the sharing of best practices amongst all staff.

Keep in line with the trend in the market, advise management on market development (e.g., Temenos development roadmap and current developments in microfinance and banking industry 

Other responsibilities

• Develop and maintain own knowledge, expertise, and professionalism.
• Keep abreast of current developments in microfinance and IT industry.
• Remain current with organization’s technological requirements and new developments in the industry.
• Meet personal training and development needs through relevant professional and commercial training and networking

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, and encourage others to do so.

OTHER ADDITIONAL RESPONSIBILITIES

• Develop and maintain own knowledge, expertise, and professionalism.
• Keep abreast of current developments in microfinance and IT industry.
• Remain current with organization’s technological requirements and new developments in the industry.
• Meet personal training and development needs through relevant professional and commercial training and networking.

Knowledge, Skills & Competencies:

Educational Qualifications and experience

• Good knowledge of TCPIP communication protocol
• Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
• Significant experience in supporting databases (preferably Microsoft SQL and/or Oracle)
• Report development skills e.g., Crystal report, Jasper a plus
• Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
• Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
• Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks.
• Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
• Commitment to the BRAC International mission, core values the ability to incorporate the mission and values in the workplace.

Bachelor’s Degree in Computer Science, Information Technology, or a related field. 

PROFESSIONAL DEGREE / CERTIFICATION:

• ITIL Foundation
• Oracle (OCP) and/or SQL Server certifications

EXPERIENCE: 5 – 10 years’ experience supporting a Temenos core banking system in the medium to large organizations at least 2 years of SQL Database Administration experience.

Candidates need to send a signed Cover letter in PDF format indicating the title of the position applied for, updated CV mentioning educational and professional qualification, years of experience, and notarized scan copies of academic qualifications. All those documents should be sent through email: [email protected] , Application deadline is 08^th April 2023 

Please note that only short-listed candidates will be called for written test and interview.

Infrastructure & Cybersecurity Officer at BRAC: (Deadline 8 April 2023)

JOB OPPORTUNITY

BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, and Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic, and self-motivated Rwandans to fill the following regular position.

Position: Infrastructure & Cybersecurity Officer  

Job Location: Country Office.

Female Candidates are encouraged to apply  

                     Major Duties and Responsibilities:

• Works with Head of IT, BI IT and strategic service partners to design systems architecture, build and deploy at country offices.
• Monitors and ensures high quality IT service partner service delivery.
• Provides expert infrastructure support to all IT project implementations.
• Significantly contributes to achieving the IT department’s strategic objectives and ensures effective solutions are created and implemented to meet business requirements.
• Ensures an effective and validated Disaster Recovery infrastructure exists for each branch office.
• Develops with BI IT, and maintains a cybersecurity and infrastructure system monitoring strategy, using an effective tool portfolio.
• Creates a communication plan to ensure all team members are well-informed of architecture standards, implementation guidelines and process expectations.
• Acts as the lead systems architect for all system design and implementation activities.
• Works with BI IT to protect all cloud data via effective security, storage, backup/recovery and disaster recovery techniques.

• Adheres to audit and compliance expectations and continually seeks to improve system controls and cybersecurity.
• Ensures that all implementation initiatives follow established change management policies/ITIL compliant processes.

 ADDITIONAL RESPONSIBILITIES?

• Develop and maintain own knowledge, expertise, and professionalism.
• Keep abreast of current developments in Microfinance and the IT industry.
• Remain current with organization’s technological requirements and new developments in the industry.
• Meet personal training and development needs through relevant professional and commercial training and networking

Safeguarding Responsibilities:

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure in case any reportable incident takes place, and encourage others to do so.

Knowledge, Skills & Competencies:

• Effective communication skills.
• Writing and reporting skills in English are mandatory
• Computer skills.

Educational Qualifications and experience

• 5+ years of experience in managing technical and infrastructure services.
• Must have proven leadership skills and strategic planning capability.
• Must be ITIL certified and certified in Cybersecurity.
• Experience with applications and databases a plus
• Must have experience with Disaster Recovery System Design and Recovery Planning
• Experience with Enterprise Systems Monitoring and Management Tools required
• Bachelor’s degree in computer science Information Technology or any other related field 

KNOWLEDGE, SKILLS & COMPETENCIES:

• Ability to work effectively and maintain partnerships with service vendors.
• Requires an understanding of, and a commitment to advancing the mission and core values of BRAC International and, the ability to incorporate them into the job setting and articulate them to staff.
• Must be proficient in written and spoken English.
• Change Management
• Project Management
• Persuading and influencing
• Implementation and management of infrastructure platforms or components like Unix, Windows, Storage Technologies, Databases, Middleware, Capacity Management, etc.
• Proficient in Networking and Communications

Allocate and manage the resources, support and infrastructure required for any IT projects, products and services.

If you feel you are the right match for the above-mentioned positions, please follow the application instructions accordingly

Candidates need to send a signed Cover letter in PDF format indicating the title of the position applied for, updated CV mentioning educational and professional qualification, years of experience, and notarized scan copies of academic qualifications. All those documents should be sent through email: [email protected] , Application deadline is 08^th April 2023 

Please note that only short-listed candidates will be called for written test and interview.