9 Job Positions at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Waiter/Waitress at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Waiter/Waitress
Reports to : Restaurant Manager
Education level : High School Diploma or equivalent required
MAJOR FUNCTION:
This position is concerned with attending to the needs of guests in the restaurant, taking orders, serving, and removing crockery and beverages in accordance with guests’ requirements and service policy.
MAJOR RESPONSIBILIES
The responsibility is to provide the high standard service to all of the coming guest to make them 100% satisfied, correct the set up and collect all money from guest also, and maintain the cleanness of the Restaurant.
SPECIFIC DUTIES:
- To welcome and seat guests upon arrival at the table.
- To assist the guest in choosing his or her beverage and or food order from the menu
- To take the food or beverage order from the guest, ensuring that the order is accurate and has been double checked.
- To record the order on the appropriate captain’s order as outlined within the Restaurant operating policy.
- To process the captain’s order as per the cashier’s policy, as outlined in the restaurant policy.
- To prepare all necessary accompaniments to go with order.
- To serve any requested food or beverage as per the service policy.
- To assist where possible with any additional request (Note: any questions regarding hotel policies or procedures should be referred to the Manager), and ensure guests are to be made to always feel comfortable.
- To make the guest always feel welcome and ensure that the service offered is of the highest quality, and that service is prompt, efficient but not overbearing. And that service is always offered with a smile.
- To be responsible for the cleaning of the table, during and after service to the guest.
- To have a full understanding and knowledge of all items that are offered on the menu & beverage list.
- To be responsible for collection of money that is due from the guest, for services and products consumed.
- To be responsible for the correct set up of all mise an place and side stations, and to ensure that there is sufficient and the correct equipment for the days trading
- Must keep his/her side station and section always clean.
- Do not stand, loiter near, behind or talk about any guest at any time, so as that the guest may hear you, or eel uncomfortable.
- To report any problem situation or special guest request to the captain or supervisor, immediately so as to ensure that prompt action is taken.
- Grooming standards should be in accordance with the hotel policy.
- Performs other duties as assigned to meet business needs.
JOB SPECIFICATION:
Profile of Competency: Basic knowledge of Restaurant operation
- Ability to work well in stressful and high pressure situations.
- Strong customer and associate relation skills
- Must be willing to work hard and learn new areas.
- Must be of pleasant appearance and bright personality.
Language: Good communication skill in English verbal, listening and writing.
Education: High school diploma, related working experience in food and beverage, or related professional area
NOTICE:
The business functions seven days a week, 24 hours a day. All associates must realize this fact and be always aware that it may be necessary to move associates from their accustomed shift as business demands.
Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 3rd, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Mechanic Officer at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Mechanic Officer
Reports to : Deputy Greenkeeper
Education level : A degree or diploma in mechanical engineering or training from a technical school.
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
We are looking for a competent Mechanic Officer responsible for the diagnosis of mechanical problems, preventive and routine maintenance, and repair of equipments.
Specific Responsibilities – include but are not limited to:
- Inspects, adjusts, diagnoses, and repairs mechanical defects the many types of golf courses maintenance equipment.
- Does mower cutting unit grinding and sharpening.
- Performs general overhaul of engines; 2 stroke and 4 stroke.
- Repairs transmissions, differentials, carburetors, distributors, fuel pumps, steering systems, starters, generators, universal joints, hydraulic systems and high-pressure pumps and valves.
- installs and adjusts brakes.
- Installs batteries, tires, wiring and glass.
- Does occasional automotive painting or body and routine repair work.
- Maintains records of preventive maintenance schedules and needs, repairs, made, purchase orders, parts inventory, fuel and lubricant usage and time worked.
Knowledge, Skills and Traits
- Working knowledge of light and heavy construction and maintenance equipment and automotive apparatus.
- Skill in the use of a wide variety of a wide variety of equipment repair tools in mechanical repairs.
- Knowledge of the theory, care and operation of internal combustion engines, hydraulic systems, mower grinding, sharpening and adjustment.
- Ability to diagnose both mechanical and electrical troubles and provide preventive maintenance.
- Computer skills.
- A degree or diploma in mechanical engineering or training from a technical school
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 3rd, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Irrigation Officer at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Irrigation Officer
Reports to : Deputy Greenkeeper
Education level : Degree or diploma in any related scientific field.
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
We are looking for a competent Irrigation Officer responsible for the operation and maintenance of the golf course irrigation system; to optimize playing conditions through correct water management.
Specific Responsibilities – include but are not limited to:
- Operates, maintains and repairs a complex irrigation system, including leaks in distribution lines, valves and risers.
- Repairs control lines and sprinkler heads
- Operates and maintains the pumping station well
- Periodically inspects and various components of the irrigation and drainage system to ensure they are operating properly
- Maintains records of water use and water quality analyses
- Organizes and maintains irrigation parts room
Knowledge, Skills and Traits
- Working knowledge of basic electricity, hydraulics, and computers related to an irrigation system, including automatic valves and controllers, and of various types of pumps and pumping systems.
- Degree or diploma in any related scientific field.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 3rd, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Head of Facilities at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Head of Facilities
Reports to : General Manager
Education level : Bachelor’s degree or diploma in Business Administration / Management, Hospitality, civil engineering, Building Management, or other related discipline required.
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
Head of Facilities oversees the daily maintenance, safety and management tasks that promote a clean and safe working environment for the buildings and Golf course employees.
KEY RESPONSABILITIES:
- Delegating cleaning and maintenance tasks to team members
- Monitoring the safety and cleanliness of interior and exterior areas, such as offices, conference rooms, parking lots and outdoor recreation spaces
- Performing routine maintenance on facilities and supervise repairs as needed.
- Ensuring Exceptional Customer Service on the golf facilities.
- Oversee the setup and organization of the facility, including arranging the equipment, creating workout areas, and ensuring a clean and safe environment.
- Manage day-to-day operations, including opening and closing procedures, scheduling, and staff management.
- Scheduling routine inspections and emergency repairs of the facility
- Ensuring proper security measures for the workplace, including collaborating with security system vendors or a team of security professionals
- Addresses guest, member and member guest complaints and resolves problems immediately.
- Monitor member satisfaction and implement strategies to enhance the overall facility experience.
- Maintaining day-to-day operations of facilities, such as delegating or completing maintenance orders
- Creating reports on maintenance, repairs, safety and other occurrences for supervisors and other relevant staff
- Schedules and chairs regular staff meetings focused on customers, operations, and continuous improvement.
- Collaborating with the technical team and upper management on budgeting for facilities needs
- Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
QUALIFICATIONS & EXPEREINCE
- Bachelor’s degree or diploma in Business Administration / Management, Hospitality, civil engineering, Building Management, or other related discipline required.
- Organizational skills with attention to detail.
- Ability to multitask, prioritize, and adapt in a dynamic environment.
- Strong leadership and team management skills.
- Having more than three (3) years of experience in hospitality industry
- Proficient with MS Office Suite and point of sale (PoS) are preferred.
- Ability to play Golf will be an added advantage.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 10th, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Deputy Greenkeeper at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Deputy Greenkeeper
Reports to : Greenkeeper
Education level : Bachelor of science degree in agronomy, horticulture or plant science desirable or equivalent knowledge which may include turfgrass management science.
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
Under the general supervision of the greenkeeper, the deputy greenkeeper directs and participates in construction and maintenance of the golf course. Supervises the operation, maintenance and repair of motorized and mechanical equipment and other related tasks as required.
Specific Responsibilities – include but are not limited to:
- Assists in planning, scheduling and supervising the construction and maintenance of putting greens, tees, fairways, roughs, bunkers and associated facilities.
- Supervises repair and maintenance of all mechanical and motorized equipment used on the golf course,
- Instructs equipment operators in the safe, efficient operation and care of mowers and other equipment.
- Supervises and participates in the operation and maintenance of irrigation pump and drainage systems.
- Scouts the golf course for potential problems and reports findings to greenkeeper
- Directs specific projects.
- Maintains weather and micro environmental records and equipment.
Knowledge, Skills and Traits
- Bachelor of science degree in agronomy, horticulture or plant science desirable or equivalent knowledge which may include turfgrass management science.
- Certified and / or licensed in pesticide usage,
- Familiarity with and knowledge of the game of golf.
- Working knowledge of construction, turf establishment, and cultural practices employed on golf course putting greens, tees, fairways, roughs and bunkers
- Planting and culture of turfgrasses used on golf courses
- Planting, cultivating, and pruning of ornamental plants, shrubs and trees
- Proper use of fertilizers and soil conditioners
- Pest diagnosis and control methods, including materials
- Drainage systems
- Watering practice and irrigation systems
- Equipment operation, service and minor service procedures and practices
- Computer applications and operation
- Ability to schedule and supervise work to achieve the most efficient use of employees and equipment
- Effectively communicate with all employees and golfing clientele.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 10th, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Cleaning Supervisor at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Cleaning Supervisor
Reports to : Support Director
Education level : High School Diploma or equivalent required
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
Cleaning managers perform various functions, which primarily involves providing supervisory role to ensure effective operational delivery of cleaning services.
Cleaning managers oversee, train, and inspect the work of assigned room and floor staff, ensuring that all procedures are performed to the standards of the facility, which can be a hotel.
They provide support where necessary to ensure certain guests obtain optimum service.
Specific Responsibilities – include but are not limited to:
- Managing and motivating a team of cleaning staff
- Conduct stock management of consumables and spares
- Ensure employees are properly trained and equipped to perform their role
- Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
- Certify that equipment is safe to use and in good working condition
- Oversee all escalations and performance management developments
- Supervise performance of cleaning team
- Conduct safety briefings and toolbox talks
- Collaborate with clients to ensure there are no problems on site
- Keep close interaction, communication, and coordination with the Front Office and other departments
- Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
- Proficiently clean clients’ homes to meet both company and client standards
- Supervise all employee work on assigned site, to make sure it meets the company and client standards
- Have a conversation with clients regarding appointment time, and for the period of cleaning
- Drive to every location with the team along with supplies in official vehicle
- Make sure all keys/codes and payments are sent back to the office at the end of the day. Payments should be collected in a professional manner
- Demonstrate a positive attitude and show an example for other employees to emulate
- Make sure all employees follow company standards by constantly coaching and redirecting performance.
- To ensure that any supplies of china, glassware, and silverware etc are transported daily to operational areas.
- To arrange casual staff when necessary and ensure they are supervised as required.
- To control and store all dishwashing, cleaning and paper supplies and any other storage areas required.
- To assist Executive Chef in all designated areas when required or in the absence of other members of staff.
- To adhere to and maintain the hotel fire, health and safety regulations and procedures at all times.
Knowledge, Skills and Traits
When hiring for the cleaning manager position, recruiters seek for individuals with the right abilities, skills, and experience, etc. to be able to perform the obligations, purpose, and objectives of the position.
Shown below are major requirements that recruiters commonly set for prospective candidates to meet to qualify to access the cleaning manager role:
Education: High School diploma or equivalent
- Knowledge: Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances (COSHH)
- Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff
- Physical dexterity: Must be agile and in good physical shape; ability to lift up to 25 lbs, stand for more than one hour, and bend at the waist and knees. The job entails constant walking, occasional sitting, and climbing stairs.
- Detailed oriented: Have a mind for quality and accuracy; attentive and thorough
- Communication skills: Possess superb verbal and written communication skills
- Have time management and multitasking skills
- Computer skills: Can work with Microsoft Office Suite
- Ability to work effectively both as an individual and as a team with other people.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 3rd, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Chemical Operator at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Chemical Operator
Reports to : Assistant Greenkeeper
Education level : Degree or diploma in agriculture or horticulture
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
We are looking for a competent Chemical Operator responsible for mixing and applying chemicals/pesticides such as herbicides, fungicides, or insecticides through sprays, dusts, vapors, soil incorporation, or chemical application on all areas of the golf course.
Specific Responsibilities – include but are not limited to:
- Scouts and assists in diagnosis of nutrient deficiencies and pest problems such as weeds, diseases and insects.
- Quantitatively measures loads and applies fertilizers and pesticides under guidance.
- Properly and safely disposes of excess chemicals and containers.
- Regularly calibrates fertilizer and pesticide applicators.
- Follow recommended safety procedures and keeps required records of activities.
Knowledge, Skills and Traits
- Training and working knowledge of pest and disease identification, fertilizer and pesticide characteristics, allied safety procedures, equipment calibration and record keeping.
- Computer skills.
- Degree or diploma in agriculture or horticulture
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 3rd, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Chef de Partie at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Chef de Partie
Reports to : Executive Sous Chef
Education level : High School Diploma or equivalent required
MAJOR FUNCTION:
Position assists in ensuring guest and associates satisfaction is achieve while maintaining the operating budget. Ensure that all Kigali Golf Resort & Villas Standard Operating Procedures and policies are strictly adhered to in all areas of responsibility. To work very close together with the Western Kitchen Sous Chef to run a smooth operation.
MAJOR RESPONSIBILIES:
To provide consistent quality of food and services to internal and external customers, by adhering to and enforcing all Kigali Golf Resort & Villas Standards and Policies and the company standards of excellence, training and guidance of trainees and attendants.
SPECIFIC DUTIES :
- Execute all assigned tasks as directed and delegated from his or her supervisor or Manager
- Supervises preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Performs all duties of kitchen associates as required.
- Recognizes superior quality products, presentations and flavor.
- Maintains food preparation handling and correct storage standards.
- Maintains purchasing, receiving and food storage standards.
- Ensures compliance with all local, state and federal (Health Department) regulations.
- Supports procedures for food & beverage portion and waste controls.
- Follows proper handling and right temperature of all food products.
- Knows and makes sense of Hygiene and Safety Standards is implemented and followed.
- Operates and maintains all department equipment and reports malfunctions.
- Effectively investigates, reports and follows-up on associate accidents.
- To be responsible for asset management of all outlet property and facilities.
- Periodically plan outside Associates activity to promote teamwork.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Enforce the Kigali Resort & Villas food preparation and presentation guidelines to ensure consistent quality culinary offerings to our guests.
- Responds to guest inquires or concerns within 24 hours in what is deemed the appropriate manner.
- Ensures the Hotel delivers to guests: “Simply Fresh Chef-crafted Food”.
- Maintain F&B concepts and Mission standards from preparation & presentation.
- Promote positive inter-departmental relations through candid communication and cooperation.
- Follow and implement Prime times during operation hours.
- Perform any reasonable request made by the management which is not life threatening or against the law.
- Above all. To lead by example through a “hands on” approach to motivate our associates to excel.
Profile of Competency: Food and Beverage culinary management experience with demonstrated leadership
- Extensive knowledge of food handling and sanitation standards
- Strong associates relation skills and conflict management skills, and also effective decision making skills
- Knowledge of movement regulations and safety standards.
Language: Good communication skills (verbal and listening and writing)
Education: High School Diploma or equivalent required
- Culinary Education preferred.
Job License
Certification as required to comply with local and state code
NOTICE:
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift as business demands.
Management reserves the right to make changes to this job description at its sole discretion.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 10th, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
Assistant Greenkeeper at Rwanda Ultimate Golf Course: (Deadline 3 July 2023)
Rwanda Ultimate Golf Course Ltd
Job Description
Title : Assistant Greenkeeper
Reports to : Deputy Greenkeeper
Education level : Minimum Diploma in Agriculture / Horticulture, Crop Science from a technical institution or university
The clubhouse of Kigali Golf Resort & Villas is undergoing renovations to become one of the best facilities in Africa. When finished the clubhouse will be composed of a health club, tennis and squash courts, swimming pool and 7 outlets.
We are looking for a competent Assistant Greenkeeper that will cover administrative, supervisory and technical duties.
Specific Responsibilities – include but are not limited to:
Fertilizer – Pesticide Handling Duties
- Under the general supervision of the greenkeeper and / or deputy greenkeeper, the assistant greenkeeper under this calibrates, monitors, operates and cleans the equipment used in fertilization and pest management.
- Scouting and diagnosis of nutrient deficiencies, pest and pathological problems.
- Quantitatively measures, loads and applies fertilizers and pesticides.
- Organizes and maintains fertilizer and pesticide stores.
- Properly disposes chemical containers with due care to the environment.
- Follow recommended safety procedures and keeps required record of activities.
Landscape Horticulturist Duties
- Under supervision of the greenkeeper and / or deputy greenkeeper, takes responsibility for the care and maintenance of course ornamental plants , trees and shrubs.
- Operates equipment associated with the maintenance of ornamental plants.
- Prepares soil plant beds, establishes by seeds or transplants,
- Maintains annual and perennial flowers in aesthetically pleasing arrangements.
- Plants and maintains ornamental trees and shrubs including appropriate pruning, trimming, feeding, and pest control.
- Operates mechanical and powered equipment used in the maintenance of ornamental plants and trees.
Stores / Administrative Assistant Duties
- Under the general supervision of the greenkeeper and / or deputy greenkeeper, the assistant greenkeeper under stores / administrative duties serves as the centre of dayto- day communication, administrative chores, reports, purchase logistics and record keeping activities.
- Performing course supervisory roles and leading teams undertaking course maintenance activities on a day to day basis.
- Answer telephone and directs messages to appropriate green staff members.
- Types correspondence and reports
- Maintains records and files
Knowledge, Skills and Traits
- Minimum Diploma in Agriculture / Horticulture, Crop Science from a technical institution or university.
- Keen interest in learning turfgrass management for sports fields.
- Reports to the Greenkeeper or appointed assistant.
Required documents:
- A detailed CV with 3 contacts of professional referees.
- A one-page cover letter with a motivation statement in relation to the responsibilities and requirements for this position.
- Copies of academic degree, professional training certificates, and other relevant training certificates
- The deadline for submitting applications is July 3rd, 2023, at 14:00 hrs. Kigali time.
- All applicants should submit their zipped documents on hr@rwandagolf.rw
- Only selected candidates for interview will be contacted.
- All unzipped documents will be automatically disqualified.
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