Consumer Rights Compliance Officer at RWANDA INSPECTORATE AND COMPETITION AUTHORITY (RICA): (Deadline 2 March 2022)
Job description
– Conduct investigation on market practices such as (pricing irregularities, prohibited advertising, comparative advertising, contracts between seller and buyer, guarantee terms, after sales services, time limits) and report accordingly
– Ensure basic consumer rights are observed;
– Investigate and handle cases regarding consumer rights violation
– Prepare reading materials related with consumer rights
– Conduct awareness activities
– Advocate for public concerns
– Organize promotional events in collaboration with Information Education and Communication Specialist.
– Provide timely reports
Minimum Qualifications
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Bachelor’s Degree in Law
Experience: 0
Competency and Key Technical Skills
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Integrity
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Strong critical thinking skills and excellent problem solving skills.
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Inclusiveness
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Accountability
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Communication
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Teamwork
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Client/citizen focus
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Professionalism
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Commitment to continuous learning
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Judgement and decision-making skills
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Negotiation skills
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Interpersonal skills
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Effective communication skills
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Coordination, Planning & Organizational Skills
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Leadership skills
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Time management skills
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Fluency in Kinyarwanda, English and/or French. Knowledge of all is an added advantage
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Complex Problem Solving Skills
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Communication and reporting skills
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