7 Job Positions at Development Bank of Rwanda (BRD): (Deadline 23 March 2022)

• Background Information

Job Title:  Afirr – Grievance Redress Mechanism Officer

Current Grade: JG6

Department: SPIU

Reports to: AFIRR Project Coordinator

Direct Reports: N/A

Indirect Reports: N/A

• Contract Terms – 5 Years Fix-Term Contract

• Purpose of the Job

The purpose of the job is to coordinate, oversee and report the GRM implementation in all AFIRR financed subprojects for the compliance with the national and World Bank’s environmental and social standards. The GRM officer will work with SPIU project team and clients on the GRM implementation and will advise the Project and formulate recommendations and requirements for clients’ action.

• Main Responsibilities of the Job

• Coordinate and work with PFIs, clients and local authorities in establishing appropriate site specific and PFI level GRMs for managing all grievances associated with all AFIRR supported projects;
• Receive all beneficiaries ‘complaints and concerns from GRCs at PFIs and subprojects under direct investments, record them and work with the BRD GRC to handle those complaints and concerns in a timely and effective manner;
• Coordinate the capacity building of GRCs and project stakeholders on grievance management and ensure that the client (PFI, borrower or sub-borrower) understands the proposed GRM and has the commitment and capacity to address adequately all grievances associated with the project;
• Monitor the proper implementation of GRCs’ decisions/resolution measures;
• Develop and maintain the Grievance Redress Mechanism database with information on nature of complaints received, whether and how they are resolved;
• Work with the Business and Operation Departments to notify concerned customers and subprojects stakeholders about the subprojects’ activities and proposed GRM to raise awareness and increase ownership on site specific GRM.
• Work on any other assignment from either BRD’s Management or immediate supervisor regarding the E& S standards of the Bank;
• Prepare periodic reports (quarterly and annually) on the status of GRM implementation in all AFIRR financed investments.

• Performance indicators

• Number of complaints received and resolved.
• Number of problems identified and timely action
• Number of predicted challenges and processes to all parties that resulted in fair, effective and lasting outcome
• Feedback received from the complainant and the authorities

• Working relationships 

• All BRD departments
• All Project stakeholders

• Professional, academic qualifications and experience

A Bachelor’s Degree in Social sciences, Environmental Sciences, Environmental Management Development studies, Community Development, Education, Political Science, Project management or any other related field is required. A masters’ degree will be an added advantage.

The experience shall include but not limited to the following:

• A minimum of three (3) years of relevant experience in community development, administration, conflict management, entrepreneurship, and related field;
• Familiarity with World Bank Environmental and Social Safeguards Policies or Environmental and Social Framework (ESF) will be an added advantage;
• Familiarity with project’s grievance mechanism and related administrative processes
• Ability to work independently, to develop and present sound technical information skills;
• Excellent communication skills and ability to work in teams;
• Excellent coordination skills and experience in working with multiple groups of people;
• Excellent management of conflicts and ability to influence decision making at all levels;
• Excellent project management skills including demonstrated ability to set and manage priorities and multiple tasks;

Background Information

Job Title:  Financial Institutions (FI) Relations Officer

Job Level:  JG6

Department: Strategy, Resource Mobilization, M&E and Research

Reports to: Manager, Fund Mobilization & Financial Institutions

Direct Reports: N/A

Indirect Reports: N/A

Contract terms: Open ended contract

Purpose of the Job:

Financial Institutions Relations Officer Job is primarily to communicate (both verbal and written) all matters related to the Lenders that bridge the gap between them and the management especially on information related to strategy, business plan, budget, annual results, covenants etc.

Main Responsibilities of the Job: 

Duties and responsibilities shall include but not limited to:

• Building, developing and managing relationships with lenders, and ensuring leverage on their existing products to access major new projects
• Increasing involvement of existing and new partners in the funding of Bank’s projects/initiatives
• Develop extensive networks of contacts that will allow you to identify new commercial opportunities as soon as they arise;
• Manage key relationships through regular contacts and visits by ensuring the effective call program is maintained on all assigned and prospect partners;
• Monitor agreements, covenants and renewals with lenders;
• Prepare regular progress reports to key stakeholders/lenders on the implementation of funded projects, in consultation with the Investment Team and the Monitoring & Evaluation Unit.
• Draft correspondence as necessary to key partners/stakeholders;
• Track and be well-informed about program activities, information and statistics of the bank in order to communicate appropriately with partners;
• Help prepare the company’s Annual Report.
• Perform other duties as and when required.

Performance indicators

• Portfolio growth (Qualitative & Quantitative)
• Compliance with the performance management policies and procedures
• Timeliness on assigned tasks & Timely update and reporting
• Quality of service provided against the set standards
• Feedback from partners on the quality of service provided

Working relationships

• External Partners/Lenders/Stakeholders
• Head, Strategy & Resource Mobilization
• Resource Mobilization Manager
• Staff within the Strategy & Resource Mobilization Department
• Heads of departments
• All staff

Professional, academic qualifications and experience

• Bachelor’s Degree in economics, Finance, or related field. MBA preferred.
• A minimum of three (3) years of relevant FI experience;
• Should have a good understanding of Finance/Treasury /FI products;
• Knowledge of the banking sector, the Financial Sector environment, and regional and international market dynamics
• Excellent verbal and written communication skills in English; ability to speak and write both English & French is preferred
• Excellent communication skills.

Core competencies

Competencies shall include but not limited to:

• Results-oriented;
• Good interpersonal and negotiation skills
• Good people management skills
• Excellent planning skills.
• Demonstrated team leadership and high organizational skills;
• Excellent analytical skills;

Background Information

Job Title:  Officer, Talent Acquisition Management

Job Level:  JG6

Department: Human Capital and Corporate Services

Reports to: Manager, Human Capital

Direct Reports: N/A

Indirect Reports: N/A

Contract terms: Open ended contract

Purpose of the Job

Human capital planning, full cycle recruiting overseeing, building a strong Employer brand, creation of strong internal & external candidate pipeline developing robust talent acquisition strategy, transforming recruiting from an as-needed function to a proactive hiring function.

Main Responsibilities of the Job: 

• Hiring forecasts as part of the company’s strategic planning by liaising with internal departments.
• Developing hiring strategies and procedures in line with industry trends, as well as keeping informed of advancements in the field.
• Full cycle recruiting overseeing.
• Determining selection criteria, hiring profiles, and job requirements for vacant positions.
• Sourcing potential candidates through all channels (company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, professional networks.)
• Develop working relationships with third-party recruitment agencies/ companies and ensure their support in providing most suitable talent to fill open positions.
• Managing hiring processes via electronic Applicant Tracking Systems.
• Design job descriptions and interview questions that reflect each position’s requirements
• Evaluating applications and screening candidates via calls or emails, as well as facilitating pre-interview assessments.
• Perform a background checks for potential candidates to be recruited.
• Documenting processes and fostering good relationships with potential candidates and past applicants.
• Lead employer branding initiatives
• Organize and attend job fairs and recruitment events
• Prepare job offers that is fair, equitable and competitive total compensation and benefits package that fits and is aligned to our company’s remuneration philosophy
• Prepare job descriptions, job analysis, job evaluations and job classifications
• Participate in salary and labour market surveys to determine prevailing pay rates and benefits
• Work in collaboration with the Performance and Development Officer to provide and support the implementation of a career mapping of high potential employees in relation to the succession plans
• Ensure organization transparency in recruitment
• Manage internal & external queries related to talent acquisition.
• Support the HR department in basic HR Operations and any other assigned task.

Performance indicators

• Compliance with the HR policies and procedures
• Timely fill open positions as per plan
• Number of positions filled vs plans
• Quality of hire
• Cost per hire
• Quality of hiring source
• Offer acceptance rate
• Candidate and hiring Head/ Manager satisfaction
• Timely update of new employee records

Working relationships 

• Head, human capital and corporate support
• Heads of departments
• Staff within the human capital and corporate support department
• Human resource regulatory authorities
• All staff
• Recruiting agencies/ companies

Professional, academic qualifications and experience

• Bachelor’s degree in Human Resource Management or any related field
• Minimum of 2-3 years’ experience in HR corporate environment and proven work experience as a Talent Acquisition
• Having an HR professional certificate especially in talent acquisition and compensation management would be advantageous.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
• A keen understanding of the differences between various roles within organizations
• Prior experience in HR practices and compensation cycle management
• Excellent networking skills to build relationships with potential candidates online and offline.
• Proficiency in Applicant Tracking Systems.
• Ability to liaise with internal departments and develop hiring strategies and profiles.
• Advanced knowledge of effective hiring platforms that attract suitable applicants.
• Exceptional ability to screen candidates, compile shortlists and interview candidates.
• Experience in creating awareness of the company brand and establishing professional relationships with candidates.
• Proficiency in documenting processes and keeping up with industry trends.
• Experience in organizing career fair.
• Working knowledge of HR Operations

Core competencies

• Knowledge of candidate sourcing techniques
• Excellent interpersonal & communication skills.
• Negotiation tactics.
• Good time management skills.
• Planning skills
• Working knowledge of the payroll computation and general HR operations.
• Remuneration and Job Evaluation Tools
• Team player.
• Organization skills,
• Knowledge of Rwanda labour law.
• Records Management skills

Background Information

Job Title:  Officer, Research 

Job Level:  JG6

Department: Strategy, Resource Mobilization, M&E and Research

Reports to: Manager, Strategy & Research

Direct Reports: N/A

Indirect Reports: N/A

Contract terms: Open ended contract

Purpose of the Job:

The role of the position holder will be to support the Banks’ research, economic and Market policy and activities analysis by developing a repository of information which will serve as a tool for decision-making by the Bank, businesses, product development, entrepreneurs and stakeholders of the Bank. The role will contribute to the growth of advisory services through the production of information products.

Main Responsibilities of the Job: 

Duties and responsibilities shall include but not limited to:

• Work with the Bank Economist to identify inorganic growth opportunities, liaise with all stakeholders within the bank, and undertake research such as macroeconomic and financial service industry analysis and competitive analysis, to support the development of the Deal Structuring, Financial Modeling strategy, and product development;
• Gather and analyze internal and external data on customer segments, products, and market to provide information for strategy development.
• Prepare daily, monthly or quarterly statutory statistics as required and in accordance with the reporting format to ensure they are submitted to the respective statutory and regulatory bodies within the set timeframe.
• Building up of up-to-date information on trends highlighting the dynamics affecting supply and demand in the priority sectors of the Bank in order to ensure that Management continues to meet its strategic goals.
• Support and facilitate the forecasting process with key stakeholders.
• Develop profitability analysis on the Bank’s products and prepare a report for management decision making on strategy
• Leverage on data to build on predictive models to substantially improve bank’s operations on the gaps identified
• Perform other duties as and when required.

Performance indicators

• Quality of analysis & reports produced
• Developed products & their implementations
• Data organization
• Timeliness on assigned tasks
• Compliance with the performance management policies and procedures
• Quality of service provided against the set standards
• Team cooperation

Working relationships 

• Head, Strategy & Resource Mobilization
• Bank Economist
• Staff within the Strategy & Resource Mobilization Department
• Heads of departments
• All staff
• External Stakeholders

Professional, academic qualifications and experience

• Bachelor’s Degree in Economics, Finance, Statistics or related field. MBA preferred.
• A minimum of three (3) years’ experience in research or strategy development in a similar institution.
• Demonstrated experience in collection, monitoring of large economic and market data and preparing publications.
• Ability to analyze and draw inference from the analysis of financial and economic data
• Knowledge of the banking sector and the Financial Sector environment
• Knowledge of relevant statistical and econometric software for analyzing large volumes of data (e.g. SPSS, STATA, Eviews, Mathlab, SAS, MICROFIT, PcGive, etc.);
• Excellent verbal and written communication skills in English; knowledge of French is an added value
• Excellent communication and interpersonal skills
• Ability to work independently, to develop and present sound technical information skills

Core competencies

Competencies shall include but not limited to:

• Results-oriented;
• Demonstrated team leadership and high organizational skills;
• Excellent communication and analytical skills;
• Ability to coordinate group activities, ensuring that roles within the team are clear;
• An in-depth understanding of the local, regional and international social and environmental contexts and challenges.