6 Job Positions at UNHCR Rwanda: (Deadline 10, 13, 20 April 2023)

Assistant Operations Data Management Officer Organizational Setting and Work Relationships The Assistant Operations Data Management Officer contributes to the management of data collection and reporting activities in field operations. The incumbent liaises with relevant Officers in the regional hubs or sections in headquarters, as applicable, for technical guidance on data management. S/he may supervise some support staff. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Manage the use, maintenance and technical support to ProGres (registration database) including planning and oversight of data collection, input and verification; produce standard and ad hoc reports, and ensure ProGres-related data entry activities are reflected in SOPs for registration, resettlement, repatriation, protection, community services, and programme activities. – Respond to report requests from UNHCR staff, local governments, partners, donors and Headquarters. – Keep data up-to-date, secure and accurate. – Facilitate and /or undertake additional data collection activities including planning and coordinating data collection methodologies and analyses with relevant staff. – Serve as the focal point for compiling and calculating statistics for resettlement, population figures, and standards and indicators, as well as for annual, periodic and requested statistical reports. – May be required to assist in training of staff as well as staff members of implementing partners in relevant aspects of data management and provide other support to end-users of database systems. – Liaise with relevant staff on new reporting requirements and procedures as needed; conduct data collection audits in order to ensure that no unnecessary data collection occurs and to ensure that all necessary data is being captured; create and maintain databases and spreadsheets that meet operational requirements. – May be required to coordinate with GIS colleagues to ensure that data collection is compatible with GIS as necessary and assist with GIS and mapping tasks as required. – Archive and backup database systems; ensure security of databases; perform database administrator functions. – Authorize updates and amendments of ProGres data and the ProGres SOP. – Design operational reports, statistics, and other relevant data collection forms. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For P1/NOA – 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree Field(s) of Education IT, Computer Science or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Operational Data Management Learning Programme Operations Management Learning Programme Protection Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Previous job experience relevant to the function or in data management, statistics, analysis and information technology. Desirable Familiarity with ProGress and registration system. Technical GIS knowledge. Functional Skills IT-IT Refugee Systems & Applications IT-Computer Literacy DM-Data Management RG-Civil Registry Systems Analysis IT-Geographic Information Systems (GIS) IM-Statistics Analysis (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The incumbent of this position is expected to support the operational data systems and activities that fall under the responsibility of the Rwanda operation and will work under the direct supervision of the Registration and Identity Management Officer (P3) based in Kigali. S/he may be required to conduct frequent visits to the field, providing technical guidance and support on population data and information management activities, including strengthening the capacity of registration and data management staff.

Operational data includes the following: population and demographic statistics, case management information, assessment results, situational analysis, protection incidents, vulnerability and risks, and Programme response plans, delivery, and implementation. It will be both sectoral data and inter- and intra-sectoral data. Systems that manage operational data include registration systems (PRIMES), sectoral monitoring systems, protection and programme monitoring systems, biometrics and identity management systems, case management systems, and other data management approaches such as profiling and household surveys that manage the types of data defined above.

The Assistant Operations Data Management Officer supports data-related activities conducted in the core applications, whether conducted by UNHCR, partners or Governments. The incumbent will provide high-quality, user-focused support services to UNHCR field operations and partners in line with agreed standards and objectives. S/he also supports and implements the provision of user access to systems and applications in accordance with data protection protocols. The incumbent supports building reports, templates and forms out of the operational data systems, including refugee registration and case management systems.

The incumbent is expected to have excellent computer skills, particularly in data management and statistical analysis experience. Strong technical expertise in data collection, analysis, operational data management and individual case management, including knowledge of UNHCR data standards and procedures. Knowledge of SQL, data manipulation with Microsoft Dynamics CRM, and data transformation (ETL). Experience in designing and building report templates. ODM position will be responsible for the technical side of the data, proGres, technical troubleshooting of biometric devices, solve technical issues related to data inconsistency.
This position requires functional clearance, the shortlisted candidates may be required to sit for a written test.

English

Swahili

French

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The Government of Rwanda, through the Ministry of Emergency Management (MINEMA), leads the refugee response in Rwanda in coordination with UNHCR.

The UNHCR Representation Office comprises the Branch Office in Kigali and Field Offices in Huye, Karongi, Kabarore, Kirehe and Nyamata. Rwanda is a host to approximately 127,000 refugees in three protracted refugee camps, namely Nyabiheke, Kiziba, Kigeme and Mugombwa, as well as Mahama which is the main camp hosting Burundian as well as some Congolese refugees, with 9% residing in urban settings namely in Kigali, Huye and Bugesera districts.

Since April 2015, UNHCR has been supporting reception and transit centres (Gatore, Nyanza, Kijote, Nyarushishi) and these facilities are equipped to receive new arrivals as well as Rwandan returnees.

From November 2022, a new emergency reception facility – Nkamira Transit Centre, was established to receive Congolese fleeing the conflict in Eastern DRC. As of 9 March 2023, over 3,800 Congolese asylum seekers are hosted at Nkamira Transit Centre, and more than 1,700 were relocated to Mahama camp. Rwanda also continues to receive evacuees from Libya who are accommodated in Gashora in the Bugesera district under the Emergency Transit Mechanism (ETM), which was established in 2019 based on an MoU signed by the Government of Rwanda, UNHCR, and the African Union.

The incumbent of this position is expected to support the operational data systems and activities that fall under the responsibility of the Rwanda operation and will work under the direct supervision of the Registration and Identity Management Officer (P3) based in Kigali. S/he may be required to conduct frequent visits to the field, providing technical guidance and support on population data and information management activities, including strengthening the capacity of registration and data management staff.

Operational data includes the following: population and demographic statistics, case management information, assessment results, situational analysis, protection incidents, vulnerability and risks, and Programme response plans, delivery, and implementation. It will be both sectoral data and inter- and intra-sectoral data. Systems that manage operational data include registration systems (PRIMES), sectoral monitoring systems, protection and programme monitoring systems, biometrics and identity management systems, case management systems, and other data management approaches such as profiling and household surveys that manage the types of data defined above.

The Assistant Operations Data Management Officer supports data-related activities conducted in the core applications, whether conducted by UNHCR, partners or Governments. The incumbent will provide high-quality, user-focused support services to UNHCR field operations and partners in line with agreed standards and objectives. S/he also supports and implements the provision of user access to systems and applications in accordance with data protection protocols. The incumbent supports building reports, templates and forms out of the operational data systems, including refugee registration and case management systems.

The Assistant Operations Data Management Officer position is critical in Rwanda to support protection interventions, under pillar one, pillar two and pillar four, in many areas, including Registration, Durable Solutions (Evacuations from Libya, Resettlement, Local Integration and Voluntary repatriation). All these activities are related to the registration and data management of persons of concern data.

Living and Working Conditions:

Additional Qualifications

Skills

DM-ArcGIS (Geographic Information System), IT-Microsoft Excel, Microsoft Dynamics 365 Power Business Intelligence (BI), Microsoft Power Business Intelligence (BI), Microsoft Power Business Intelligence (BI) Data Visualization, Microsoft SQL Server Management Studio (SSMS), MS SQL Queries

BS: Computer and Information Science (Required), BS: Information Systems (Required), MS: Computer and Information Science, MS: Information Management

Certifications

HCR Learning Program – UNHCR, HCR Operational Data Management Learning Program – UNHCR, HCR Protection Learning Program – UNHCR, Programme Management (PM) 1 – UNHCR

Data Management, Information Management, Information Technology, Registration

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Judgement & decision making, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

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Compendium

Additional Information

The candidate will be required to sit for a test.

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Associate Protection Officer Organizational Setting and Work Relationships The Associate Protection Officer reports to the Protection Officer or the Senior Protection Officer. Depending on the size and structure of the Office, the incumbent may have supervisory responsibility for protection staff including community-based protection registration, resettlement and education. S/he provides functional protection guidance to information management and programme staff on all protection/legal matters and accountabilities. These include: statelessness (in line with the campaign to End Statelessness by 2024), Global Compact on Refugees (GCR) commitments, age, gender, diversity (AGD) and accountability to affected populations (AAP) through community-based protection, Child protection, Gender-Based Violence (GBV) prevention and response, gender equality, disability inclusion, youth empowerment, psycho-social support and PSEA, registration, asylum/refugee status determination, resettlement, local integration, voluntary repatriation, human rights standards integration, national legislation, judicial engagement, predictable and decisive engagement in situations of internal displacement and engagement in wider mixed movement and climate change/disaster-related displacement responses. S/he supervises protection standards, operational procedures and practices in protection delivery in line with international standards. The Associate Protection Officer is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern, ensuring that operational responses in all sectors mainstream protection methodologies and integrate protection safeguards. The incumbent contributes to the design of a comprehensive protection strategy and represents the organization externally on protection doctrine and policy as guided by the supervisor. S/he also ensures that persons of concern are meaningfully engaged in the decisions that affect them and support programme design and adaptations that are influenced by the concerns, priorities and capacities of persons of concern. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties – Stay abreast of political, social, economic and cultural developments that have an impact on the protection environment. – Promote International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. – Foster their consistent and coherent interpretation and application through mainstreaming in all sectors and /or in clusters in applicable operations. – Assist in providing comments on existing and draft legislation related to persons of concern. – Provide legal advice and guidance on protection issues to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documentation. – Conduct eligibility and status determination for persons of concern in compliance with UNHCR procedural standards and international protection principles. – Promote and contribute to measures to identify, prevent and reduce statelessness. – Contribute to a country-level child protection plan as part of the protection strategy to ensure programmes use a child protection systems approach. – Contribute to a country-level education plan. – Implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities which integrate AGD sensitive procedures. – Oversee and manage individual protection cases, including those on GBV and child protection. Monitor, and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners. – Recommend durable solutions for the largest possible number of persons of concern through voluntary repatriation, local integration and where appropriate, resettlement. – Assess resettlement needs and apply priorities for the resettlement of individuals and groups of refugees and other persons of concern. – Participate in the organisation and implementation of participatory assessments and methodologies throughout the operations management cycle and promote AGD sensitive programming with implementing and operational partners. – Contribute to and facilitate a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners. – Facilitate effective information management through the provision of disaggregated data on populations of concern and their problems. – Promote and integrate community-based approaches to protection and contribute to capacity-building initiatives for communities and individuals to assert their rights. – Support activities in the area of risk management related to Sexual Exploitation and Abuse, fraud, case-processing, data protection, and human rights due diligence at country level. – Participate in initiatives to capacitate national authorities, relevant institutions and NGOs to strengthen national protection related legislation and procedures. – Intervene with authorities on protection issues. – Negotiate locally on behalf of UNHCR. – Decide priorities for reception, interviewing and counselling for groups or individuals. – Enforce compliance of staff and implementing partners with global protection policies and standards of professional integrity in the delivery of protection services. – Enforce compliance with, and integrity of, all protection standard operating procedures. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree Field(s) of Education Law, International Law, Political Sciences or other relevant field (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Desirable Field experience, including in working directly with communities. Good IT skills including database management skills. Functional Skills *PR-Protection-related guidelines, standards and indicators *PR-Age, Gender and Diversity (AGD) PR-Gender Based Violence (GBV) Coordination MG-Project Management PR-Human Rights Doctrine/Standards PR-International Humanitarian Law PR-Assessment of IDPs Status, Rights, Obligation PR-Climate change and disaster related displacement CO-Drafting and Documentation (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

• Education: University degree in Law, International Law, Political Sciences or related
field.
• Job Experience:
Minimum of 4 years of relevant professional experience with Advanced
University/Master’s Degree (4 years with University/Bachelor’s Degree).
• Work experience in Results Based Management, including monitoring and
reporting
• Experience working in emergency settings is an asset.
• Experience with ProGresV4, GBVIMS and CPIMS is an asset.
• Languages: Excellent knowledge of English and good working knowledge of another
UN language.
The shortlisted candidates may be required to sit for a written test.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

The UNHCR Representation Office in Rwanda principally provides protection and assistance to the refugee population (main refugees from the Democratic Republic of Congo (60%) who have been on the Rwandan territory since 1996 and Burundian refugees (40%) who have been arriving in the country further to the volatile situation in Burundi since April 2015) and very few from other nationalities, in addition to the returnee population of Rwandan refugees returning after many years in exile. It is composed of the Branch Office in Kigali and Field Offices in Huye, Karongi, Kabarore, Kirehe, and Nyamata. It hosts approximately 127,000 refugees in three protracted refugee camps, namely Nyabiheke,  Kiziba, Kigeme, and Mugombwa as well as Mahama which is the main camp hosting Burundian as well as some Congolese. This is in addition to more than 9000 refugees and asylum seekers residing in urban settings namely in Kigali, Huye, and Bugesera districts. Since April 2015, UNHCR is also supporting reception and transit centers (Gatore, Nyanza, Nyagatare, Nyarushishi, these facilities are equipped to receive new arrivals as well as Rwandan returnees. Recently in November 2022, a new emergency reception facility was established to receive Congolese asylum seekers fleeing the conflict in Eastern DRC. Nkamira TC as of the 9th of March hosts 3845 and more than 1700 were relocated to Mahama. Rwanda also continues to receive evacuees from Libya who is accommodated in Naymata under the Emergency Transit Mechanism (ETM) which was established in 2019 based on an MOU signed by UNHCR, Rwanda GoV, and the AUO.

The incumbent of this position is expected to work under the direct supervision of the Protection Officer (P3) based in Kigali and will be required to play a leading role in planning, implementing, monitoring, and assessing direct operational support in these two specialized areas of protection. H/She may require conducting frequent visits to the field, assessing programs, providing guidance, strengthening capacity, and identifying opportunities for program & funding expansion. Apart from the provision of technical support, he/she will be required to coordinate CP and GBV-related interventions among UNHCR CP and GBV focal points, partners, and Government stakeholders on different forums as well as direct case management and supervision of CP and GBV cases in Kigali urban.

Additional Qualifications

Skills

PR-Child Protection Prevention and Response Programming, PR-Gender Based Violence (GBV) response programming

BA: International Law (Required), BA: Law (Required), BA: Political Science (Required)

Certifications

HCR Protection Learning Program – UNHCR

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Negotiation & conflict resolution, Organizational awareness, Political awareness, Teamwork & collaboration

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Compendium

Additional Information

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RSD Officer Organizational Setting and Work Relationships The RSD Officer provides legal, operational and strategic support on mandate or national RSD at global, regional or country operations level. The position may be located at Headquarters (within the Division of International Protection), in a Regional Bureau or in a Country Office and reports to the Senior RSD Officer or Senior Protection Officer or Head of Protection Service, as appropriate. The incumbent provides advice and guidance on legal and procedural matters related to RSD whether in the context of mandate RSD and/or national asylum/RSD systems (as applicable), is responsible for review, endorsement and clearance of recommendations on individual cases in line with requirements under the RSD Procedural Standards or as directed by Senior Management. The incumbent is also responsible for contributing to the development of or, depending on the context, develop an RSD strategy and, where required, methodologies to promote the effectiveness of RSD as a protection tool and implementing broader organizational objectives and priorities, in compliance with relevant UNHCR standards and policies. Whether in the context of national or mandate RSD, the incumbent provides advice and support to staff engaged in RSD and related activities, monitors trends of RSD decision-making, and conducts training and other capacity-building/strengthening activities to promote consistency in RSD procedures and decision-making. S/he contributes to developing and enhancing regional and global RSD standards and policies, as necessary. If based in a country operation, the RSD Officer advocates with and supports Government authorities and legal partners in further developing their capacities in line with the GCR and other key UNHCR planning considerations. The RSD Officer works closely with senior managers, RSD staff as well as staff responsible for registration, resettlement and training activities. S/he also liaises with relevant focal points in DIP, in particular within the RSD and PNSS Sections and other HQ Divisions as required. The incumbent normally supervises National Officers or support staff at lower grade levels. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Provide legal/procedural advice and support on RSD adjudication issues within the Area of Responsibility (AoR). – Stay abreast of legal, political, security and other developments relevant to mandate RSD, the protection environment, including developments in relation to national asylum/RSD systems, as applicable. – Engage relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems. – Undertake quality review of RSD Assessments in line with UNHCR policies/guidelines related to mandate RSD and endorse RSD decisions as required. – Conduct interviews and draft RSD Assessments in complex/sensitive cases per relevant standards and guidelines. – Provide ongoing coaching as well as specialized training on the inclusion criteria; principles/procedures related to exclusion; cancellation/revocation; international humanitarian law; human rights law; interviewing techniques and credibility assessment/establishing the facts; and legal drafting. – Provide specialized training to other UNHCR units on the refugee criteria and related issues as needed. Contribute to the development of the RSD strategy and support senior management to ensure its full and effective integration into the protection and solution strategy of the Country Operations Plan. – Contribute to developing/enhancing regional and global RSD standards and policies, as required. – Support the design and implementation of operation-specific SOPs for all aspects of RSD operations in line with relevant standards/policies, including UNHCR’s AGD policy and Forward Plan, ensuring the prioritisation of persons with specific needs if based in a Regional Bureau, provide support to operations on the above. – Monitor trends and systematically compile statistics related to RSD case processing. – Analyze key indicators of the quality and efficiency of decision-making in RSD processing to assess capacity and resource requirements of operations in the region or the operation to which the RSD Officer is assigned. – Contribute to the evaluation and projection of RSD staffing and financial needs using the RSD Staffing Benchmarks, and support allocation of appropriate human, material and financial resources. – Contribute to identifying and preventing fraud in RSD through oversight, advice and guidance to UNHCR personnel, partners and persons of concern. If based in DIP or a Regional Bureau: – Conduct support missions, as required. – Assess training needs in UNHCR RSD operations and assist RSD Supervisors to provide coaching/capacity building for UNHCR personnel and deployees under their supervision, in coordination with the GLC as appropriate. – Maintain and manage a consultative process with operations and other stakeholders in the region. If based in a country operation, together with competent host authorities and partners, develop processes aiming at developing national institutional capacities and the timely identification of international protection needs in line with the GCR and other key planning considerations. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education International Refugee Law; International Human Rights Law; International Humanitarian Law; International Criminal Law; Social Sciences; or other relevant field. Certificates and/or Licenses RSD Learning Programme Management Learning Programme Protection Learning Programme Relevant Job Experience Essential 3 years of experience working directly with procedues and principles related to adjudicating individual asylum claims in RSD procedures. In-depth knowledge of International Refugee Law, International Human Rights Law, International Humanitarian Law and International Criminal Law and ability to apply relevant legal principles in the RSD context, including exclusion decision-making. Thorough knowledge of the “Procedural Standards for RSD under UNHCR’s Mandate” and other guidelines and standards governing UNHCR’s mandate RSD activities. Experience in counselling asylum-seekers and individual case management. Experience in refugee law training. Desirable Experience as a decision-maker in UNHCR or Government SD procedures is highly desirable. Experience in providing legal representation to asylum seekers in UNHCR or Government SD procedurest. Experience in supervising a team. Completion of other UNHCR Learning Programmes relevant to RSD.Training and coaching experience. Experience in working with vulnerable or traumatized individuals. Knowledge of additional UN languages. Functional Skills CO-Cross-cultural communication PR-Human Rights Doctrine/Standards PR-Individual Case Management LE-International Criminal Law LE-International Refugee Law PR-RSD – Principles and Procedures, operational arrangements/assistance PR-International Humanitarian Law PR-Protection-related guidelines, standards and indicators PR-Government Refugee Status Determination (RSD) procedures PR-Interviewing and counselling refugees/asylum seekers (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

-Extensive experience in conducting RSD interviews and carrying out assessment, reviews, in English and/or -French with good drafting legal assessments in English.
-Sound experience in drafting exclusion and cancellation analysis.
-Experience in interviewing and counseling refugees and asylum seekers on case processing procedure;
-Facilitation skills and ability to provide effective capacity development interventions for both internally and externally.
-Sound knowledge of the international legal framework governing refugees, asylum seekers, human rights, stateless persons and knowledge of UNHCR guidelines on registration and durable solutions.
-Good and sound knowledge of the region asylum dynamics will be an asset.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Rwanda currently hosts more than 127,000 Persons of Concern. The majority of refugees fled to Rwanda in influxes from the DRC and Burundi and were recognized on a prima facie basis by the Government of Rwanda (GoR). Currently, all new arrivals including individuals from the DRC and Burundi are referred for individual refugee status determination (RSD) conducted by the GoR Prima facie recognition ended in 2014 for the Congolese asylum seekers and in 2020 for Burundian with the commencement of Voluntary Repatriation program from Rwanda to Burundi. All new arrivals of all nationalities are referred for individual asylum processes. Exceptionally, per the agreement with the GoR, UNHCR conducts RSD within merged case processing (RSD/RST) at the Emergency Transit mechanism (ETM) established in 2019. Among options presented in the ETM’s MoU, individuals who do not meet UNHCR’s mandate definition of a refugee can be referred to the GoR for RSD.

During the course of the ongoing discussion regarding externalization of asylum processes from the UK, Denmark and potentially other countries to Rwanda, UNHCR retreated its commitment to support building capacity of the relevant authorities to enhance the asylum system in Rwanda.

The RSD Officer will report to the Senior Protection Officer and work with a team of national and international staff. S/he will directly supervise a NOB focusing on RSD and asylum and will also be in-charge of carrying exclusion assessment for cases that didn’t go through mandate RSD in the context of seeking durable solutions for special cases. The staff will work in close cooperation with the relevant government actors namely MINEMA, National RSD Committee and DGIE as well as the main legal aid partner and relevant civil society organizations.

Living and Working Conditions:

The Republic of Rwanda is a small landlocked country in the Great Lakes region of east-central Africa, bordered by Uganda, Burundi, the Democratic Republic of the Congo and Tanzania. UNHCR enjoys cordial working relations with Government Officials, other UN Agencies and Partners. In Kigali, basic health facilities are available including with a UN Dispensary that can provide 1st Aid assistance and guidance. Domestic supplies are available on the market. Housing conditions in the capital Kigali are of good standard and rents are reasonable. There are good international schools existing in Kigali at the primary and secondary levels. The main airport in Kigali has several international flights with easy connections to and within the region.

Additional Qualifications

Skills

BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required)

Certifications

HCR Management Learning Program – UNHCR, HCR Protection Learning Program – UNHCR, HCR RSD Learning Program – UNHCR

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Leadership, Managing performance, Managing resource, Organizational awareness, Planning & organizing, Policy research & development, Strategic planning & visions, Teamwork & collaboration

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Compendium

March 2023 Compendium – Part B

Additional Information

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Protection Officer Organizational Setting and Work Relationships In the Bureaux, the Protection Officer works under the direct supervision of the Senior Protection Coordinator or Senior Protection Officer. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection), Head of Sub Office or Senior Protection Officer as appropriate. The incumbent may have direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, complementary pathways, internal displacement and education, among other areas. In HQ, the incumbent may report to a Senior Protection Officer, Chief of Section or Deputy Director and may supervise other protection staff. The incumbent acts as an advisor to senior management in, when not responsible for, designing a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine. The Protection Officer coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. S/he ensures that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties – Provide technical guidance and support to UNHCR and partners on all protection related issues. – Stay abreast of and report as relevant on legal political, social, economic and cultural developments that have an impact on the protection environment. – Engage relevant national authorities and structures in identifying and expanding opportunities in view of developing or strengthening national asylum/RSD systems. – Facilitate a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Gender Based Violence (GBV) priorities with regard to these persons. – In operations applying the Cluster Approach, seek to ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations. – Support senior management to ensure the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team’s common humanitarian response plan where applicable, as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways. – Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection. – Promote the implementation of the AGD policy, including UNHCR’s updated commitments to women and girls, and, design, deliver I and monitor programmes on an AGD basis to address identified protection needs. – Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies. – Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation. – Support the operation to develop and implement robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, resettlement and complementary pathways, ensuring the integrity of interventions across all protection activities. – Assist UNHCR management at country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures. – Oversee and manage individual protection cases including those on GBV and child protection. – Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation, in particular birth certificates). – As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP). – Oversee and undertake eligibility and status determination within the AoR ensuring compliance with UNHCR procedural standards and international protection principles. – Promote and implement effective strategies and measures to identify, prevent and reduce statelessness within the AoR. – Contribute to the development and implementation of an education plan as part of protection strategy within the AoR as relevant. – Contribute to the development and implementation of a child protection plan as part of the protection strategy within the AoR ensuring programmes use a child protection systems approach. – Monitor, and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners. – Work to safeguard the rights of persons of concern in the context of mixed movements as relevant. – Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities. – Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern, including undertaking and/or overseeing resettlement and complementary pathways activities. – Contribute to the coordination of the design, implementation and evaluation of protection related programming with implementing and operational partners. – Contribute to and facilitate a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners. – Ensure that the Protection Sector or Cluster has an effective information management component which: provides disaggregated data on populations of concern and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery. – Build the protection capacity of national and local government, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities. – Coordinate capacity-building initiatives for communities and individuals to assert their rights. – Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms. – Perform other related duties as required. For positions in Bureaux – Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern within regional processes. – Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions. – Assist UNHCR management at regional and country level to comply with polices and commitment on Protection from Sexual Exploitation and Abuse measures. – Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas. – In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR’s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms – and/or regional ones – and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) support coordination and review of UNHCR’s country reports to the UN human rights mechanisms. – Engage in relevant international and regional fora and contribute to forging regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness, in cooperation with DIP and where relevant RSD. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Law; International Law; International Refugee Law; International Human Rights Law; International Humanitarian Law; Refugee and Forced Migration Studies; Political Sciences or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Protection Learning Programme RSD- Resettlement Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Minimum 4 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Excellent legal research, analytical skills and drafting. Desirable Diverse field experience. Good IT skills including database management skills. Functional Skills *PR-Protection-related guidelines, standards and indicators *PR-Age, Gender and Diversity (AGD) PR-Human Rights Doctrine/Standards PR-International Humanitarian Law PR-Comprehensive Solutions Framework LE-Judicial Engagement PR-Assessment of IDPs Status, Rights, Obligation PR-Climate change and disaster related displacement PR-Accountability to Affected People – Principles and Framework PR-Gender Based Violence (GBV) Coordination (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

The candidate should have a relevant experience with a minimum qualification of a bachelor’s degree in law, Social Sciences, Arts, and Science. In-depth experience in asylum and migration, refugee protection, internal displacement, human rights, or international humanitarian law, including experience in working directly with Field Offices. Good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles. Excellent knowledge in peacebuilding and conflict resolution with excellent negotiation, analytical, drafting skills, and interpersonal skills are absolutely essential as the incumbent will be working in a context-sensitive camp in synergy with the Government authorities in charge of camp management including the traditional and operational partners. A very good experience in coordination of emergency, returnee reception, and departures, and with excellent managerial skills is highly essential. Experience as OIC of a Field Office is an advantage. Being fluent in English is essential and knowledge of French is desirable.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Kiziba is the oldest camp in Rwanda (in 1996) and hosts a protracted Congolese population of 16,491 individuals with 3,149 HHs, comprising 15,610 refugees, 827 others of concern (children of a refugee man or woman and their partner is a Rwandan), 53 Not of concern (non-refugee partner) and 1 asylum seeker. Kiziba is located about 15 km outside Karongi town in Karongi District, Western Province. The age under 25 years constitutes 60% of the population. The Office also covers the Kijote Transit Centre in Nyabihu District and the Nyarushishi Transit centre in the Rusizi district in Rwanda’s Western. Both TCs are 26 km and 22 km away from the DRC borders respectively.

The camp is the most context-sensitive in Rwanda’s operation, and therefore needs well-informed personnel with adequate experience in the same or similar operational context ready to manage the expectations of the population on resettlement as the only most preferable durable solution to the plight of the persons of concern in Kiziba camp. The incumbent will be under the supervision of the Head of Field Office, Karongi and ready to support a team of different expertise and background with very good experience in protection as well as ready to put in extra hours to ensure that the team meets up with the UNHCR protection mandate.

Living and Working Conditions:

Field Office Karongi is designated as a family duty station, category C. Security situation in Karongi district is generally good with no reported security incidents.  Local transport to the capital city of Kigali is easily accessible. Accommodation is not easily available with good standards with rent ranging reasonably from 250 to 1000 USD. Basic health care services are available in the district hospital although staff travel to Kigali for serious ailments and better services at the UN Dispensary and other hospitals. Groceries are also always available, but expensive at the local markets and shops in the district. There are no English/international schools in Karongi.

Additional Qualifications

Skills

BA: International Humanitarian Law (Required), BA: International Human Rights Law (Required), BA: International Law (Required), BA: International Refugee Law (Required), BA: Law (Required), BA: Political Science (Required), BA: Refugee and Forced Migration Studies (Required)

Certifications

HCR Protection Learning Program – UNHCR, HCR Resettlement Learning Program – UNHCR

Competencies

Accountability, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Managing performance, Negotiation & conflict resolution, Organizational awareness, Planning & organizing, Political awareness, Teamwork & collaboration

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March 2023 Compendium – Part B

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Programme CBI Officer Organizational Setting and Work Relationships The Programme CBI Officer is an active member of the bureau/field operation/division and manages and oversees the UNHCR cash assistance. The incumbent is responsible to ensure that CBI is compliant with the CBI policy, technical guidance and administrative instructions on CBI, in collaboration with the relevant multi-functional team (MFT) members. S/he will ensure the strategic and coherent use of CBI in UNHCR and monitor it adequately. S/he will ensure adequate coordination of all CBIs in line with the collaborative cash delivery principles and provide technical guidance on CBIs to UNHCR staff. Internally the Programme CBI Officer will liaise with UNHCR country offices and/or Bureaux and/or HQ. Externally, s/he will liaise with Implementing and Operational Partners, National Governments, line ministries, UN agencies, members of Cash Working Group, donors and other stakeholders. The incumbent is expected to work in line with the multi-functional team (MFT), ensuring the participation of relevant stakeholders in all phases of the Program Management Cycle. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity. Duties – Promote cash assistance, and the strategic and coherent use of CBI, ensuring that CBI is maximised to meet protection needs, in assistance and service provision throughout the displacement cycle, including in emergencies. – Promote and ensure linkages with social protection and financial inclusion. – Provide technical support on strategic planning and policy making on activities within the area of CBIs, including assessments, planning and budgeting, technical choices, legal and regulatory aspects, implementation modalities, coordination and monitoring. – Support to ensure that CBI is fully, effectively integrated into the country operations plan and protection and solutions strategies. – Support and collaborate with protection and sectors to increase the use of CBI in e.g. protection, education, shelter, livelihoods, health and WASH programmes. – Establish sound monitoring process for cash assistance. Analyse trends and interventions, including CBI expenditure, upstream and downstream activities. Ensure post distribution monitoring (PDM) is conducted regularly and in line with the relevant guidance. – Ensure fluid communication and information exchange with key stakeholders internally and externally, and participate in relevant coordination and collaboration structures. – Represent UNHCR in inter-agency coordination mechanisms and fora, promote and maintain collaborative cash arrangements and strong relations with partners and other key actors. – Generate data and analysis for evidence-base, communication, and visibility. – Organise and/or support CBI-related learning and capacity building, including organising trainings and learning events. – Fulfil CBI-related reporting requirements. – Support the use of UNHCR CashAssist. – Perform other related duties as required. In Country Operations: – In close collaboration with the Senior Management and under their leadership, ensure the functioning of the CBI component of the Multi-Functional Team (MFT). – Ensure CBI is implemented according to UNHCR¿s policies, rules and processes. – Ensure CBI is included in the preparedness and response planning, and prepare UNHCR to be the first responder to new emergencies/ and return situations with CBI. – Conduct required assessments to ensure optimal CBI design. – In collaboration with Finance, establish CBI Standard operating procedures (SOPs) for the operation, and coordinate the review with RB and final clearance with HQ. Support partners in developing SOPs. – Coordinate the implementation of CBI in accordance with the SOP, ensuring audit trail and proper accountability. – Coordinate with Supply for timely procurement of financial service providers, including the technical evaluations and any other procurement related issues, as well as contracting of financial service providers. In Regional Bureaux: – Ensure the coordination of CBI across the Regional Bureau and the country operations. – Provide technical support to country operations in all aspects of CBI across the programme cycle, in line with UNHCR¿s guidance and policy. – Review and provide inputs for CBI Standard operating procedures (SOPs) for the operations and coordinate the review and final clearance with HQ. – Review and provide inputs on issues and documents relating to procurement and contracting of financial service providers, including participation in technical evaluations as required. In Headquarters: – Contribute to and generate guidance, policies, tools, and evidence-base on the use of CBI, including policy documents, technical guidance, evaluation, lessons learnt, communication and visibility materials, reports, and synthesis. – Provide technical support for the rollout and the implementation of CBI to regional bureaux and operations. – Contribute to CBI-related knowledge management, training, and learning. – Contribute to the clearance of Standard Operating Procedures with DFAM, review CBI procurement-related documents with SMS, review CBI-related contracts with Financial Service Providers with LAS, and collaborate with other divisions as required. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Economics; Social Science; Political Science ; Business Administration; Social Economics or other relevant field (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Programme Management; HCR Results Based Management; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Work experience in cash assistance and proven knowledge and technical skills in the set up, design, implementation, and monitoring of CBIs from a multisectoral and protection perspective. Desirable Experience in interagency coordination. Functional Skills PG-UNHCR’s Programmes CB-Cash-based Programming/Managing/Planning (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

 

Six years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree in Economics; Social Science; Political Science; Business Administration; Social Economics or other relevant field. Moreover, work experience in cash assistance and proven knowledge and technical skills in the set up, design, implementation, and monitoring of CBIs from a multisectoral and protection perspective is required. An interagency coordination experience will be an asset.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

UNHCR Rwanda is providing protection service and assistance to about 126,000. This statistic includes mainly refugees from the Democratic Republic of Congo (59.60%) and from Burundi (39.87%); about 9,500 people at risk of statelessness are recorded. The Operation is also providing emergency protection to refugees and asylum seekers evacuated from Libya; this group is hosted at an emergency transit center (586 persons hosted at the end of September 2022).

Refugees are hosted in five refugee camps and at an emergency transit center (ETM). Around 10% of the refugees are living in urban areas. UNHCR has 1 Sub-Office (Kirehe), 3 field offices (Huye, Nyamata and Kiziba) and 1 Field Unit (Kabarore).

The Government policies towards refugees are inclusive and provide opportunities for socio-economic inclusion of refugees. Refugees are allowed to work and settle out of camps if they could sustain themselves. UNHCR is co-chairs the refugee coordination meetings with the Ministry in Charge of Emergency Management (MINEMA).

Assistance provided to refugees is a mixt of in-kind service/donations and transfer of cash (CBI) to cover needs not addressed through in-kind. UNHCR and WFP are collaborating in the selection of financial service providers and have a platform sharing agreement.  WFP is delivering food assistance through CBT mainly while UNHCR is supporting refugees with cash for non-food items and cooking energy. Moreover, Rwandan refugees returning to Rwanda receive return packages in the form of cash in 2 instalments (20% upon arrival and 80% after verification/confirmation of their return at their respective districts of origin).

The Programme CBI Officer is an active member of the branch office in Kigali and manages and oversees the UNHCR cash assistance under the supervision of the Senior Programme Officer. The incumbent is responsible to ensure that CBI is compliant with the CBI policy, technical guidance, and administrative instructions on CBI, in collaboration with the relevant multi-functional team (MFT) members. S/he will ensure the strategic and coherent use of CBI in the delivery of UNHCR direct assistance and ensure adequate monitoring is in place. S/he will ensure adequate coordination of all CBIs in line with the collaborative cash delivery principles and provide technical guidance on CBIs to UNHCR staff.

Internally the Programme CBI Officer, when required, will liaise with UNHCR sub/field offices and/or Regional Bureau and/or HQ. Externally, s/he will liaise with WFP, the Financial Service Provider/s and UN agencies, members of Cash Working Group and other stakeholders.

The incumbent is expected to work in line with the multi-functional team (MFT), ensuring the participation of relevant stakeholders at all phases of the Program Management Cycle.

Living and Working Conditions:

The Republic of Rwanda is a small landlocked country in the Great Lakes region of east-central Africa, bordered by Uganda, Burundi, the Democratic Republic of the Congo and Tanzania. UNHCR enjoys cordial working relations with Government Officials, other UN Agencies and Partners. In Kigali, basic health facilities are available including with a UN Dispensary that can provide 1st Aid assistance and guidance. Domestic supplies are available on the market. Housing conditions in the capital Kigali are of good standard and rents are reasonable. There are good international schools existing in Kigali at the primary and secondary levels. The main airport in Kigali has several international flights with easy connections to and within the region.

Additional Qualifications

Skills

BA: Economics (Required), BA: Social Science (Required)

Certifications

HCR Results_Based Management – UNHCR, Programme Management – Other

 

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Empowering & building trust, Judgement & decision making, Organizational awareness, Political awareness, Stakeholder management, Strategic planning & visions, Teamwork & collaboration

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Compendium

March 2023 Compendium – Part B

Additional Information

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Child Protection Associate Organizational Setting and Work Relationships UNHCR is committed to the effective protection to children of concern, with children representing more than half of the persons falling under its mandate. UNHCR adopts a rights and community-based approach to address the protection needs of children, with a strong emphasis on inclusion within national child protection, child friendly procedures and working with other sectors to protect children including education. Child protection is recognized as global organizational priority for UNHCR. Dedicated child protection positions are needed to provide technical support to improve UNHCR’s operational capacity to deliver effective protection to children, adolescents and youth of concern. The Child Protection Associate is a member of the protection team in an Office. S/he may report to a (Child) Protection Officer, or the Head of Field-Office/Unit and/or Head of Sub-Office. The incumbent monitors child protection standards, operational procedures and practices in protection delivery in line with international standards and provides functional protection support to information management and programme staff. The Child Protection Associate is expected to coordinate quality, timely and effective protection responses to the needs of populations of concern (children, women, marginalized groups) and is responsible for implementation of Best Interests Procedures for children at risk in their area of responsibility, under the guidance of the supervisor. S/he may also supervise staff undertaking Best Interests Procedures. S/he identifies opportunities to mainstream Child Protection methodologies and integrate protection safeguards in operational responses in all sectors and liaises externally with authorities and partners on protection doctrine and policy as guided by the supervisor. The incumbent works directly with communities and children of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. To achieve this, the incumbent will need to build and maintain effective interfaces with communities of concern, local authorities and protection and assistance partners. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR’s core values of professionalism, integrity and respect for diversity. Duties Needs identification, Strategy and Advocacy – Contribute to assessing child protection issues through multi-sectoral and protection specific assessments. – Facilitate consultation with children, youth and communities to inform child protection strategy and programme activities. – Contribute to the formulation of child protection strategy and planning. – Ensure compliance with UNHCR’s child protection policy, priorities and commitments, as well as other aligned policies on age, gender, diversity (AGD) and accountability to affected populations (AAP), GBV, gender equality, disability and youth empowerment. – Support the analysis of the national systems and ensure that child protection programmes complement national child protection systems and work towards the inclusion of children of concern into national child protection laws, policies and services. – Undertake consultation with children, youth and communities and provide information on appropriate and meaningful approaches for their effective participation and programmatic responses on child protection issues. – Provide input to Protection Unit to inform advocacy to address key child protection concerns. Programme planning and implementation – Engage children, youth and communities in the implementation of child protection activities, provide information to children, youth and communities about child protection services and monitor and report on needs and issues to inform the Operations Response. – Conduct Best Interest Procedures for individual children at heightened risks and prepare Best Interests Determination report, when required. – Participate in the Best Interests Procedure Case Conferences and BID panels and draft associated documentation as required. – Implement child protection SOPs and ensure up to date and effective referral to key services. – Store and update child’s case file in UNHCR data bases in accordance with UNHCR standards. – Engage with children, youth and community members in identifying community-based child protection activities. – Monitor and support appropriate care arrangements for unaccompanied and separated children and referral of children to ICRC or other relevant partners for establishment of family linkages. – Regularly report on emerging protection issues and concerns voiced by children, youth and communities and assist in drafting reports, compiling and preparing data for the protection unit/section. – Provide functional guidance to UNHCR and partner staff involved in child protection activities. Partnership, coordination and capacity building – Assist the Child Protection interagency coordination and information management activities as needed. – Provide technical support and monitoring to child protection partners. – Assist in carrying out learning needs assessment and analysis of findings. – Support in implementing learning activities for UNHCR and partners staff and communities. – Perform other related duties as required. Minimum Qualifications Education & Professional Work Experience Years of Experience / Degree Level For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher Field(s) of Education Not applicable. Certificates and/or Licenses Law; Social Sciences; Community Dvpt/Social Work; Human Rights; (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential 3 years of previous work experience relevant to the function of child protection in a local context and having experience in the field of child protection prevention and response, broader protection or social work involving empowerment of women and girls, gender, child protection, mental health, counselling and working with survivors, humanitarian and development issues. Skills and experience in interviewing and working with children and families including supervision of child protection case management. Desirable Knowledge of UNHCR child protection policies and tools including the UNHCR Best Interests Procedures Guidelines, and interagency child protection Minimum Standards, Guiding Principles and GBV case management standards. Knowledge of local child protection laws, policies and services. Knowledge and experience of participatory approaches to engage with and mobilize communities. Understanding of displacement and protection issues including GBV, education and the application of the Age, Gender and Diversity Policy. Completed Protection Learning Programme. Experience working with marginalized groups. Knowledge of protection information management tools, including but not limited to proGres and/or CPIMS. Functional Skills IT-Computer Literacy PR-Child Protection Case Management and Best Interests Procedures PR-Child Protection Information Management System PR-Child Protection Prevention and Response Programming (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Operational context

Occupational Safety and Health Considerations:

Nature of Position:

Living and Working Conditions:

Additional Qualifications

Skills

IT-Computer Literacy, PR-Child Protection Case Management and Best Interests Procedures, PR-Child Protection Information Management System, PR-Child Protection Prevention and Response Programming

Certifications

Community Development/Social Work – Other, Human Rights – Other, Law – Other, Social Sciences – Other

Child Protection, Durable Solutions

Competencies

Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Political awareness, Stakeholder management, Teamwork & collaboration

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Compendium

Additional Information

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