Retail Manager at HC Solutions Ltd: (Deadline 31 July 2023)

Retail Manager at HC Solutions Ltd: (Deadline 31 July 2023)

JOB VACANCY-RETAIL MANAGER

HC Solutions Ltd is a Human Resources Management Agency registered in Rwanda. The Company has a team of highly experienced Human Resources professionals, with a rich exposure in various sectors including Banking, Hospitality, Telecom, Logistics, Manufacturing, NGO’s, UN Agencies etc.

Our client, operating in the Smartphone Financing Solutions, is looking to hire a self-motivated, qualified individual with passion to join the team in the position of Retail Manager.

Job Title: Retail Manager

Organization Unit: Commercial Department

Reporting line: Commercial Director

The job holder is responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff and stakeholder management

• Work with the Commercial Director to implement marketing and sales strategies
• Develop a Retail / Market penetration strategy
• Establish a Retail network across the country

• Responsible for the expansion of the network and identify new areas to expand

• Manage the performance of the entire Retail team
• Analyze sales and revenue reports and make forecasts

• Managing budgets

• Keep abreast of market trends to determine the need for improvements
• Cultivating an extraordinary client focused culture
• Maintain clients and increase sales returns
• Deal with complaints from customers to maintain the company reputation
• Monitoring the performance of the country and change plan if necessary
• Monitoring the performance of the Retail team against objectives
• Promoting the best agents and retail supervisors to keep motivating the team
• Building a passionate and outstanding direct sales team
• Ensure that direct reports receive trainings to enhance their skills
• Proven experience as Retail Manager or in other managerial position
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Commercial awareness
• Experience background in Banking, Manufacturing or Telecommunication sector is an added advantage

• At least 7 years of working experience as a Retail Manager or other managerial positions
• Excellent Knowledge of Retail Management best practices
• Bachelors’ degree in Business Administration, Marketing, sales, Communication or relevant field; MBA is desirable

All interested applicants should submit their detailed Curriculum Vitae, academic documents, and other relevant certificates @[email protected]  no later than Thursday 31^st August 2023 at 5 PM.

Please note that only short-listed candidates will be contacted.

For more information about HC Solutions Ltd, please visit the below: https://www.hcsolutions.rw