IT Applications Engineer at Airtel Rwanda Ltd: (Deadline 6 October 2024)

(Deliverables, Decision level, Demonstrate & Dimensions)

Job Title: IT Applications Engineer

Proposed Level:

Department: IT

Location: Airtel Rwanda HQ.

Reporting to: Head of IT Operations and IT Operations Manager (Airtel Money)

Date: October 2024

Purpose of the Job (Brief)

The IT Applications engineers are in charge of all IT applications that are used internally to support the business operations

Deliverables (Maximum 5-6 key responsibilities)

This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

Decision level

This section requires an overview of the decisions taken by the role holder and who actually takes accountability for the decisions. It is a description of primary versus shared responsibility or where one only contributes to decisions.

Prime:

Shared:

Contributory: Makes a major contribution to a decision

Demonstrate (Key competencies)

This section requires an overview of the skills, education and experience required to do the job at a satisfactory level. It is not a list of the job holder’s qualification.

Skills critical to the role:

• Excellent communication, presentation and organizational skills
• Working in a team environment

Educational Level:

Must have:

• Bachelor’s or Master’s degree in Information Technology or Computer Science or related Information Communication Technology related disciplines.

Working Experience:

Must have:

• Minimum 1 year experience in an IT application support
• Basic knowledge of database systems and query execution
• Basic knowledge of Linux and windows operating systems

Dimensions

Impact of position:

Impact on customers (Please select one of the options below):

i) Type of customers

Mainly Internal X Mainly External Internal & External

No. of Subordinates :

Approvals