Ecosystem & Value Chain Banking,Rwanda.Senior Manager Ecosystem and Value chain at KCB Rwanda: (Deadline 27 May 2025)
Main Responsibilities:
- Develop and execute comprehensive strategies to create new business opportunities for the bank in collaboration with senior management to accelerate revenue growth and build sustainable business.
- To lead and direct synergies between business units (corporate, retail, treasury & DFS), enabling functions and subsidiaries in driving and delivering optimal ecosystem and value chain opportunities for overall growth of the bank’s revenue.
- Delivery of sales, revenue and balance sheet targets for value chain business.
- To establish and sustain a customer-centric culture, leveraging on people and technology.
- Act as the custodian for optimal ecosystem service delivery and trusted customer experience to ensure client retention and loyalty.
- Establish relationships with key value chain clients and business influencers in the country/regional customers.
- Identify new business opportunities/ target markets and collaborate with product teams to develop and commercialize product solutions
- Work with business functions to design tailored financial solutions for different ecosystem participants including development of value-based pricing mechanisms, focusing on creating innovative solutions with quick adoption of technology-driven solutions and catalyzing utilization of these solutions.
- Ensure strong cross-selling of bank products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the bank.
- Develop and implement processes and procedures that promote the growth of ecosystems banking.
- Drive and manage the relevant ecosystems forums and provide input into portfolio reports on excess management, revenue and net profit growth relevant to ecosystems.
- Develop and maintain productive strategic relationships with key stakeholders and partners.
- Maintain a detailed and current understanding of the industry; (at a macro specific, current market structures; regulatory requirements and issues) to ensure opportunities and risk mitigation.
- Manage the risks for ecosystems within the regulatory and compliance framework of the Bank and ensure compliance with Bank’s policies, procedures, and regulatory requirements.
- Lead, motivate, and continuously develop a credible high performing team.
Daily Responsibilities.
- Review of portfolio performance
- Customer engagements alongside relationship managers.
- Stakeholder engagements with business functions on business performance
- Monitoring business performance within the assigned ecosystem
- Review and presentation of data and reports to Head and business segments.
Educational qualifications and work experience:
- Bachelor’s degree in or any business related.
- Professional qualification in any related field
- At least Eight (8) Years’ experience in Sales and business development, Relationship and stakeholder management, Ecosystem banking, Management reporting and presentation, Project management, Fintech/digital financial services, Business (performance) analysis, Credit/lending, Banking operations.
- Master’s Degree is an added advantage
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