Job at Britam Insurance Company (Rwanda) Ltd : Underwriting Assistant Operations Deadline :31 July 2019 )

Job at Britam Insurance Company (Rwanda) Ltd : Underwriting Assistant Operations Deadline :31 July 2019 )

Britam Insurance Company (Rwanda) Ltd
Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property.

Website:
http://www.britam.com/rwanda
VACANCY: UNDERWRITING ASSISTANT.OPERATIONS

REPORTING TO: ASSISTANT UNDERWRITING MANAGER

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The Group has interests across the East African Region and offers a wide range of financial products and services in Insurance, Asset Management, Banking, and Property. The product range includes life, health and general insurance, pensions, unit trusts, investment planning, wealth management, off-shore investments, retirement planning, discretionary portfolio management, property development, and private equity.

We wish to fill the above position in our Rwanda Subsidiary – Britam Insurance Company (Rwanda) Ltd. Only Rwandese candidates are eligible.

Female candidates are strongly encouraged to apply.

Key Responsibilities

Assess risks and make acceptable decisions after proper analysis of clients data;
Assist in ensuring that systems and procedures covering underwriting operations are adhered to;
Ensure a high standard of customer service;
Ensure timely and accurate processing of underwriting documents;
Ensure that files are well documented and all communications and transactions are recorded;
Ensure proper declarations of motor certificates and required stationery to ensure proper re-order levels;
Capturing of new sales data within stipulated times;
Ensure safekeeping and proper accounting of all company security documents i.e. motor certificates, cover notes, yellow cards;
Receive all claims arising out of the branch and send them to the claims department for processing;
Ensure proper and accurate premium processing;
Ensure compliance with company procedures and policies on credit, receipting, banking and record keeping.

Key performance measures

Customer retention ratio
Renewal retention ratio
Operational losses
Customer satisfaction index
TAT on inquiries

Knowledge, experience, and qualifications required

Bachelor’s degree (insurance option preferred)
At least, one year experience in the insurance industry
Professional qualification in Insurance (ACII) will be an added advantage.
Working Relationships

Internal Relationships:

Accountable to Assistant underwriting Manager and branch manager on administrative roles;
Required to liaise and work closely with the other departments as may be necessary.
External Relationships:

Britam customers
Britam Partners
Essential Competencies:

Technical and functional competencies

Knowledge of underwriting processes and procedures
Technical competence in underwriting insurance risks
Knowledge of insurance regulatory requirements

Core competencies

Excellent customer service skills
Communication skills
Building relationships
Develops Self
Solves Problems
If you believe you are the right candidate for the above position and can clearly demonstrate your ability to meet the criteria, please submit your online application to us on or before 31st July 2019, at https://www.britam.com/careers

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