8 Positions at Bank Of Kigali: (Deadline 15 March 2021)

8 Positions at Bank Of Kigali: (Deadline 15 March 2021)

Project Management Officer at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Project Management

Reporting line
Project Manager

Key Accountabilities

Supporting the Program Governance in managing independent assurance reviewers requests and providing updates in timely manner.
Ensuring the right outcomes have been achieved by the projects, collating the evidence in readiness for the testing by independent assurance reviewers as per the program timelines.
Attend meetings to record, prepare, submit & distribute minutes and action list as quickly and efficiently as possible.
Provide an efficient & comprehensive administrative function for the PMO & work streams.
Provide ad-hoc support for the team as & when required.
Work with the Technology and Business Managers to ensure completeness & accurate project updates received.
Participate in a wide array of support activities associated with project planning and management to ensure that projects are completed on time.
Building & sustaining strong working relationships with stakeholders across all levels.
Contribute to the achievement of team’s objectives.
Monitor & ensure that projects comply with the governance framework.
Manage vendor invoicing and budget tracking for the technology departments
Initiate, review, or approve modifications to project plans
Work with Technology managers and HR for recruitment and training needs
Any other responsibility that may be assigned to you by your Line supervisors.

Experience

Minimum of three (3) years of experience in project management from an organization of similar size
Experience in managing & monitoring project documentation/artefacts.
Experience in working in a fast paced environment coordinating multiple project requests, maintaining oversight on program deliverables and tracking progress to the overall timeline.
Experience in working as part of, or with, an assurance or audit team
Developing background in PMO Governance & Project Management.
Ability to work and act under own initiative under pressure and be creative in tackling challenges and finding solutions.
Excellent administration/organizational skills with ability to work to deadlines.
Ability to communicate clearly to various levels of management, across various business functions (including engineering)

Qualifications

Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Knowledge
Project management
Excellent communication skills
Stakeholder management
Communication
Reporting
Interpersonal skills
Experience in software development environment
Budget and Spend management
Expression of Interest
Submit your CV to [email protected] by 15th March 2021

 

Senior System Administrator at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Application Department

Reporting line
Core Banking Practice Manager

Key Accountabilities
The System Administrator will assist in planning and be responsible for installation and providing operational support for Temenos T24 application banking software.
Experience in delivering and operating stable Core Banking Application and all ancillary systems required for Core banking system to operate optimally.
Supports the Application Management by performing tasks on Temenos T24 TAFJ & related applications in multiple environments
Supports the Application Management by performing tasks on Temenos T24 TAFJ Integration, Interaction, ATM and IRIS
Managing Development Environment, Integration testing, Multi-level testing Strategy, Build, UAT, performance testing and production environments
Able to perform management of specific tasks on other Financial Services applications, including tasks related to change management, release management, and incident management.
Provides server maintenance in command line operations for non-windows operating system environments (based experience in either Windows, Linux, AIX)
Administers web server operations (based on experience in Jboss, Tomcat, Apache)
Leads the creation of service level objectives and reporting as required
Supports and provides guidance to desktop support analysts on issues related to Core banking applications. Will be responsible for L1, L2 and L3 support performance.
Deploys configuration changes and code upgrades including TAFJ, T24 and Core updates & releases
Works with on infrastructure management for managing performance and capacity for technologies deployed for the core environment
Ability to analyze Logs and make recommendations and remediation’s accordingly.
Performs tasks to establish and monitor key performance indicators, taking effective action where results are below SLA targets
Ensures that effective ITIL-based best practices are maintained for interactions with support teams and vendors
Supports 24/7 production systems. Works off standard hours as part of team to provide daily weekday coverage and 24 hours on call availability
Experience
5-8years of related work experience role in a 24×7 operating environment.
Experience applying ITIL best practices is preferred.

Qualifications

Bachelor’s degree in computer science (or related area) preferred
Knowledge
Knowledge of API’s management and delivery
Knowledge on Big Data platforms, like Hadoop
Ability to code
Experience with web servers’/ database installation and support
Flexible and able to adapt to a rapidly changing environment
Familiarity with Agile
Must be organized and have the ability to manage projects of varying length
Positive, self-motivated individual who can complete tasks independently
Must be a team player
Expression of Interest
Submit your CV to [email protected] by 15th March 2021

 

Junior Network Administrator at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Information Technology

Reporting line
Manager Network

Key Accountabilities
Carry out network administration and troubleshooting to ensure WAN and LAN are operating efficiently at all times at head office, Disaster Recovery Center and branches;
Monitor network performance (availability, utilization, throughput, good put, and latency) and test for weaknesses to ensure gaps are attended to in a timely manner
Attend to user needs to ensure the bank is fully facilitated in providing timely and quality service to clients
Implement relevant system updates as per schedule to ensure the system capability is managed at all times
Perform basic system security functions including securing and monitoring access to the server, to ensure system users are properly identified, authenticated and authorized
Administer user accounts to ensure the accounts are created, maintained in a timely manner, and that continuous monitoring is undertaken
Troubleshoot any reported and unanswered technical queries to ensure timely solutions are identified
Implement awareness programs on network management to ensure enhanced awareness on information security management
Monitor user compliance with the policies and procedures on networks to ensure exposure to the business is curbed in a timely manner
Plan, coordinate, and implement network security measures to protect data, software, and hardware
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Any other responsibility that may be assigned to you by your line supervisors.
Experience
Minimum of three (3) years of experience in network administration from an organization of similar size and complexity in operations

Qualifications

Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Knowledge
Specialist network knowledge, communication, planning, analysis and problem solving
Understand Online Transaction Processing
Communication skills
Organization skills
Innovation ability
Ability to work under pressure
Knowledge of relevant financial services and IT legislation,
Knowledge of professional standards,
Expression of Interest
Submit your CV to [email protected] by 15th March 2021

 

Senior Network Administrator at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Information Technology

Reporting line
Manager Network

Key Accountabilities

Carry out network administration and troubleshooting to ensure WAN and LAN are operating efficiently at all times at head office, Disaster Recovery Center and branches;
Help on the implementation of IT strategies and polices on routers, firewalls, switches and redundancy for the bank
Monitor user compliance with the policies and procedures on networks to ensure exposure to the business is suppressed in a timely manner
Continually improve the network by monitoring and evaluating network performance issues including availability, utilization, throughput and latency
Planning and executing the selection, installation, configuration, and testing of network devices for better performance
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes;
Plan, coordinate, and implement network security measures to protect data, software, and hardware
Implement relevant system updates as per schedule to ensure the system capability is managed at all times
Troubleshoots and solves the most complex network connectivity problems, including monitoring the network for problems, diagnosing problems, and taking the appropriate corrective measures to ensure an expedient resolution.
Perform data backups and disaster recovery operations of all network devices.
Engage users on areas of improvement on infrastructure service delivery to ensure they are fully facilitated to deliver timely and quality service to customers
Handle escalated technical issues to support the business on network issues
Any other responsibility that may be assigned to you by your line supervisors
Experience
Minimum of three (5) years of experience in network administration from an organization of similar size and complexity in operations

Qualifications

Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Knowledge
Specialist network knowledge, communication, planning, analysis and problem solving
Understand Online Transaction Processing
Communication skills
Organization skills
Innovation ability
Ability to work under pressure
Knowledge of relevant financial services and IT legislation,
Knowledge of professional standards,
ExpresSubmit your CV to [email protected] by 15th March 2021

 

Junior Data Centre Administrator at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Information Technology

Reporting line
Manager Data Centre

Key Accountabilities
Install and maintain data centers equipment (Servers and Other Technology tools) and systems as per the available guidelines and plans to ensure the data centers provide quality services.
Be familiar on System administration tasks such as; Creating New Users, Disable leavers. Monitor system processes and address the issues that have been identified.
Experience with Windows (Windows Server 2016, 2019) and Linux (RHEL, Centos, Ubuntu) installation and Administration
Managing Servers and Computers with Microsoft System Center Configuration Manager (SCCM), Monitoring with System Center Operation Manager (SCOM).
Managing Active Directory Domain Services, DNS, Group policies, File Server Services (DFS), DHCP.
NetApp Storage; Monitoring storage infrastructure and any processes related to the Storage.
Veeam Backup and Replication; Ensure Veeam backup jobs are successful and Backup to Tapes have been done and sent to offsite backup facilities. Test Backup/Restoration processes on daily/weekly basis to guarantee Business continuity.
Virtualization Technologies; Administer/Manage Microsoft Hyper-V using SCVMM (Create VMs, Resource monitoring and allocation.
Provide support in the repair of malfunctioning servers to ensure the availability of server services
Actively monitor the data Centre to ensure issues are picked out and addressed in a timely manner
Conduct general housekeeping to ensure a clean and tidy data Centre as per the agreed housekeeping standards
Monitor the data Centre resources to ensure their security and functionality is achieved.
Participate in Disaster Recovery plan and testing
24×7 Operations and Support; Participate in Staff shifts
Experience
Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Relevant Certificates (MCSA, MCITP, MCSE, RHCE, RHCSA, VMCE) would be an advantage.

Qualifications

Minimum of Two (2) years of experience in System administration/data center management from an organization of similar size and complexity in operations
Knowledge
Understand the Data Center Operations
System Administration Tasks
Conflict management
Organization skills
Innovation ability
Ability to work under pressure
Knowledge of relevant financial services and IT legislation,
Knowledge of professional standards.
Expression of Interest
Submit your CV to [email protected] by 15th March 2021

 

Senior Data Centre Administrator at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Information Technology

Reporting line
Manager Data Centre

Key Accountabilities

Manages the day-to-day operations of the Data Center by monitoring system performance, configuration, maintenance and repair. Ensures that records of system downtime and equipment inventory are properly maintained. Applies revisions to host system firmware and software. Works with vendors to assist support activities.
Analyses and determine appropriate layout of all equipment’s in data Center with help of balancing and cooling.
Serves as a technical expert in the area of system administration for complex operating systems;
Experience with Windows (Windows Server 2016, 2019) and Linux (RHEL, Centos, Ubuntu) installation and Administration
Managing Servers and Computers with Microsoft System Center Configuration Manager (SCCM), Monitoring with System Center Operation Manager (SCOM).
Managing Active Directory Domain Services, DNS, Group policies, File Server Services (DFS), DHCP.
Patching and performance tuning of Operating Systems and Infrastructure; Ensure Compliance with Patching process.
NetApp Storage; Monitoring storage infrastructure and any processes related to the Storage. Manage Storage Allocation and proactively plan for Expansion. Experience with SnapMirror technology.
Veeam Backup and Replication; Ensure Veeam backup jobs are successful and Backup to Tapes have been done and sent to offsite backup facilities. Ensure Backup/Restoration processes have been conducted to guarantee Business continuity.
Virtualization Technologies; Experience in Managing Microsoft Hyper-V using SCVMM, VMWare Technologies.
Resilience Testing; Ensure systems are tested to guarantee disaster Recovery. Participate actively in Disaster Recovery plan and tests.
24×7 Operations and Support; Plan and participate in Staff shifts.
Provide support in the repair of malfunctioning servers to ensure the availability of server services
Conduct general housekeeping to ensure a clean and tidy data Centre as per the agreed housekeeping standards
Experience
Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Relevant Certificates (MCSA, MCITP, MCSE, RHCE, RHCSA, VMCE) would be an advantage.

Qualifications

Minimum of Five (5) years of experience in System administration/data Center management from an organization of similar size and complexity in operations
Knowledge
Understand the Data Center Operations
Conflict management
Organization skills
Innovation ability
Ability to work under pressure
Knowledge of relevant financial services and IT legislation,
Knowledge of professional standards,
Expression of Interest
Submit your CV to [email protected] by 15th March 2021

 

Manager of Database Administration at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Information Technology

Reporting line
Head of Information Technology

Key Accountabilities
Required to lead a technical team that manages the data stores, database and data lake technologies of the bank
Contribute to technology and policies related to data management practice and database technologies.
Development of procedures to guide the service management and analytical activities for the bank. The focus of data strategy is for business continuity and resilience
Setup the data management and data store capability and capacity. Build and manage an effective Database Technology roadmap which provides multi-year and multi-site resilience.
Required to keep lights on for the bank database systems, operate in a 24×7 digital environment, maintain available and performant services
Required to develop cadence for patching, backup and restoration strategy, audit performance, tuning and various technologies with minimal disruption to business
Required to maintain adherence to the Information Security policies and procedures to enhance integrity and security of systems and data.
Coordinate all technology Audits and Monitor compliance with the IT policies and procedures to ensure gaps are identified and addressed in a timely manner
Required to plan and execute technical plans and demonstrate technical capability in writing SQL, No-SQL, Shell scripts and SSIS packages for data extraction, manipulation, transformation and transmission.
Support development and tuning of new applications and adopting the right technology for upcoming services for the bank.
Manage relationships with technology vendors to ensure they comply with the Service Level Agreement and provide quality and timely service, Coordinate with Infrastructure service teams across the bank to ensure Customers are provided quality services.
Implement effective IT Disaster Recovery Plans for database technologies and ensure alignment with overall Business Continuity Management strategy.
Manage the Changes and incidents that are an integral part of database administration service and operations management.
Manage critical areas of authorizing changes and managing incident recovery process for all database technologies of the bank.
continuously review the risks continuously and plan for remediation’s or address them as required.
Lead the data management practice and database technologies and the multiple teams and individuals that manage them.
Required to do performance evaluation, competency development, capability and capacity management for individuals and the team.
Evaluation of the costs associated with database technologies and managing the costs associated with the database practice
required to manage relationship with service providers, vendors, suppliers and subscriptions.
Play a critical role in supporting development practice at the bank support the Agile practices.
Evaluate and propose new technologies and support by reducing the risk of technology debt.
Experience
A minimum of Six (6) years’ experience in Leading a Database Management Practice or technical team with similar role and complexity, four (4) of which must be at a technical level.
A demonstrated ability to lead a large and complex technology team with 24×7 operations
Experience with complex technology deployments which are a mix, on premise and cloud technologies.
Career exposure to engineering capability is essential
Exposure to Database technologies listed below
MSSQL, PostgreSQL, MySQL, MongoDB, Casandra, Informix, Oracle
Horizontal scaling and Vertical scaling of database technology
ETL capability and programming SSIS packages
Stored procedure and triggers
Programming in C# and / or Java
Knowledge of Cloud DB technology like NuoDB is a plus
Data lake technologies and big data technology like Hadoop and No-SQL big data stores
Database tuning
Backup, restoration practice
Clustering and resilience scaling of DB technologies.
Query writing in SQL and data extraction capability
Hardware Architecture, Servers, Storage, Networking, Hypervised Infrastructure and Multi-OS environment
Experience of managing a T24 core banking environment data stores will be an added advantage
Experience with API performance tuning and management will be an added advantage
Experience of leading teams through business transformation is an added advantage

Qualifications

Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Project Management Certification or Agile Scrum Master Certification will be an added advantage DBA certification is at least one of the listed
Knowledge
Data Maintenance
Database Management
Database Design
Reporting Skills
Requirements Analysis
Conflict management
Organization skills
Innovation ability
Ability to work under pressure
Knowledge of relevant financial services and IT legislation,
Knowledge of professional standards
Expression of Interest
Submit your CV to [email protected] by 15th March 2021

 

Head Application at Bank Of Kigali: (Deadline 15 March 2021)

Division
Information Technology

Business Unit
Application Department

Reporting line
Chief Information Officer

Key Accountabilities
Head of Applications is responsible for the management, strategy and execution for Applications and data management practice at the bank. The incumbent will play the role of building strategy and executing them as a part of banks focus on Customer, Resilience and Service Excellence. The role is focused on 5 key areas

Strategic focus
The bank has embarked on a multi-year transformation project with a roadmap for Technology. The IT department is already working on a strategy based on maturity model. We target an annual improvement for services, discover and enhance based on the model that is best for overall strategy. You will be required to lead and evaluate the IT department’s maturity against the strategy, effectively resulting in positive improvements.

You will contribute to development of policies and procedures to guide the activities for IT department and enhance compliance to regulation and standardization of services, with focus on business continuity and resilience. We are growing, we need the Head of Applications to work on Applications enhancement and performance management, build and manage an effective service roadmap which provides multi-year and resilience coverage.

Operational Focus
You are required to keep lights on for the bank. We operate in a 24×7 digital environment, our focus has been to maintain available and performant services. The objective requires planning and delivery for Applications, Software, Licenses and Security. This will require Software Acquisition and Licensing management as well. Your primary responsibility will be Core Banking Ecosystem which is composed of the Core Banking Application, Data Management Practice, Integrations, API’s and application ecosystems. We have multiple applications that support various banking channels which are a part of the bank’s customer service offering. We also have a gamut of Internal applications which are used to support the organization, they will come under your objective for management and support. Functional usage and support will also be a part of the responsibility, which will require you to have extensive engagement with the business teams to understand their requirements and support with their strategy. This requires you to manage the data management practice and support individuals and teams that are specialized in business analysis.

You will be required to develop cadence for software release and patching, maintenance of services, software infrastructure and work with datacenter managers for capacity planning and minimal disruption to business. You will be required to maintain adherence to the Information Security policies and procedures to enhance integrity and security of systems and data. You will coordinate all technology Audits and Monitor compliance with the IT policies and procedures to ensure gaps are identified and addressed in a timely manner;

You will manage relationships with vendors to ensure they comply with the Service Level Agreement and provide quality and timely service, Coordinate for Applications and Infrastructure services across the bank to ensure Customers are provided quality services. User experience and feedback for applications will be one of the primary metrics for measuring performance. Our key strategic focus is on resilience. You will be required to Develop and Implement effective Disaster Recovery Plans and ensure alignment with overall Business Continuity Management strategy.

Changes and incidents are an integral part of service improvement and operations management. You will be required to manage these critical areas of authorizing changes and managing incident recovery process. Risk management is a continuous ask for the role.

People focus
Head of Applications is a leadership role that requires you to lead multiple teams which are both aligned to functional areas and technical areas. Manage the performance evaluation, competency development, capability and capacity management. Apart from setting goals and targets, service levels and performance targets, the individual will be required to support individuals and teams to balance priorities. The role demands you to work closely with the management, external vendors and advisors.

Financial focus
The role requires significant engagement and financial management to support both internal and external stakeholders and direct the investments strategically, including preparing supporting and presenting proposals for projects to executives. The role requires Planning, forecasting and spend management of annual budgets. The planning exercise for developing the annual budget requires engagement and review with business teams to review requirements for growth and change for their department.

As a part of the financial management practice for the IT department you will be required to manage relationship with service providers, vendors, suppliers and subscriptions. This will include and not limited to manage the procurement, contract negotiations and invoice payment process for technology spend.

Innovation Focus
Key success for a leader is the ability to Acquire, Mentor and Coach talent. From developing young talent to acquiring and retaining experienced technology and development resources. The role also requires you to play a critical role in developing key aspects of Delivery with experience in Project Management and support the development of Agile practices. For future proofing the business and technology within the bank, we make investments in research related to Platforms, Engineering practices, capacity enhancements and product discoveries. The role requires you to challenge the norms and reduce the risk of technology debt.

Experience
A minimum of ten (10) years’ experience in Leading an IT department or organization similar and complex, four (4) of which must be at a senior management level;
A demonstrated ability to lead a large and complex technology team with 24×7 operations
Experience with complex application deployments
Experience of managing a T24 core banking environment
Experience of data management platforms like Hadoop will be added advantage
Experience of ERP, preferably Oracle
Experience in managing API’s and related ecosystem
Experience with software development, knowledge of Java or C# will be an added plus
Experience with RDBMS and writing SQL and performance tuning
Career exposure to engineering capability is essential
Exposure to deploying applications, designing Architecture for Windows and Linux environments
Experience of leading technology teams through business transformation is an added advantage

Qualifications

Bachelor’s Degree in Computer Science, computer engineering, information systems or any other relevant degree
Project Management Certification or Agile Scrum Master Certification will be an added advantage
Knowledge
IT security
IT risk management
Project management
Change management
Data management
Leadership skills
Stakeholder management
Interpersonal Skills
Ability to work under pressure
Innovation ability
Budgeting Knowledge
Banking operations
Communication skills
Programming
Database administration skills
Expression of Interest
Submit your CV to [email protected] by 15th March 2021