Administrative Manager at Danfo by the Grid Restaurant: (Deadline 18 February 2023)

Administrative Manager at Danfo by the Grid Restaurant: (Deadline 18 February 2023)

Administrative Manager

Kigali, Rwanda

About Danfo by the Grid

Danfo by the Grid is a new and modern restaurant which brings the best Afro-Cuisine experience to Kigali from Lagos. It’s located in the beautiful and very busy Kigali Business Center (KBC).

What we’re looking for: 

We are seeking a self motivated and innovative leader with a track record of efficiently utilizing resources and driving results. Specifically your responsibilities will include:

Staff Coordination

• Coordinate among the various departments in the restaurant – primarily those working in the kitchen and the dining room and the host staff.
• Organize and supervise shifts and make sure all staff are adhering to their respective schedules

Budgeting and Supplies

• Build and manage the restaurant’s inventory and the implementation of inventory policies.
• Manage the stock – this involves ordering food / beverages needed to create the dishes on the menu, accounting for equipment maintenance and making sure all needed supplies are in stock.
• Make sure all services for and by the restaurant are properly paid for and that there is enough money to pay for all wages and supplies.

Customer Satisfaction

• Train and monitor staff level of service delivery to make sure all customers work away with the best possible view of the restaurant.
• Deal with irate customers and defuse the situation calmly politely
• Ensure that the food complies with the company’s and the government’s sanitation standards.
• Manage the restaurant’s good image and suggest ways to improve it.
• Employ various marketing strategies so as to delight customers and increase the number of customers who come to the restaurant.

Human Resources Duties 

• Hire and train new staff as needs arise
• Appraise staff performance and provide feedback to improve productivity
• Motivate and encourage employees to ensure a well-operating restaurant

Administration as an “extra hand”

• Chip in and do other tasks when the restaurant becomes busy, including busing and clearing tables, helping in the kitchen, seating guests and working as a cashier.
• Take on other ad-hoc tasks identified (agreed upon) with the restaurant owner.

Reporting and implementing the owner’s vision:

• Create detailed reports on weekly, monthly and annual revenues and expenses
• Implement creative and innovative initiatives to help maintain future restaurant operations when necessary
• Promote the brand in the local community through word-of-mouth and restaurant events
• Control operational costs and identify measures to cut waste

What we want you to bring:

• Familiarity with restaurant management – for example: proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
• Food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Strong leadership, motivational and people skills
• Language: English and Kinyarwanda (required).

Please submit CVs of interested applicants at obabolakale@gmail.com. Not later than 18th February 2023 at 8PM