Administrative Support Coordinator at Carnegie Mellon University Africa: (Deadline 19 February 2022)

Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world.  CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world. 

• Provide administrative support the Director of the unit, as well as other team members, to effectively conduct the administrative goals and duties of the unit.
  
• Assist with the workflow within the unit and maintains calendars to ensure time-critical issues such as monthly and quarterly reporting, group meetings, project reviews, etc. are identified and adhered to.
  
• Plan and organize unit meetings, committee meetings and other relevant meetings as requested by the supervisor, creating agendas, and preparing minutes. Prepares and collects documents and materials for meetings.
  
• Coordinate and manage unit-specific events, symposia, lectures, seminars, and conferences (from concept through implementation). Acts as liaison with external vendors, handling routine questions and correcting minor problems.
  
• Prepare requests for travel authorizations and coordinates travel schedules, bookings, and other arrangements for the unit.
  
• Prepare and submit unit expense reimbursements claims to CMU-Africa Finance.
  
• Assist with internal communications for associates and leadership among multiple platforms, interfaces, and serves as principal source of information to staff, and faculty on policies, procedures, programs, and office activities.
  
• Collaborate with the Business Operations team to procure office supplies and equipment for the unit.
  
• Act as backup for other Administrative Support Coordinators when needed.
  
• Performs other duties as assigned

Requirements

• A Bachelor’s Degree in relevant field.
  
• 1 – 3 years of experience in administration support roles essential
  
• Experience supporting Finance and / or HR functions a distinct advantage
  
• Fluency in spoken and written English and French a plus
  

• Demonstrated ability and flexibility, in a high pressure, fast paced and complex environment, to manage multiple, time sensitive assignments with the capacity to independently prioritize work with strong attention to detail.
  
• Proven ability to accomplish projects and assignments with strict deadlines.
  
• Proven ability with logistics and travel coordination.
  
• Demonstrated skills with organizing files, correspondence and documents and ability to recommend and implement systems to enhance related procedure and policy
  
• Superior interpersonal skills and ability to interact with University leaders, faculty, staff, students, alumni, and other stakeholders with a highly professional demeanor and strong customer service skills.
  
• Exceptional written, oral and electronic communication skills.
  
• Ability to exercise sound judgment, excellent discretion and maintain confidentiality.
  
• Demonstrated computer skills and experience with Microsoft Office suite.
  
• ​Proven ability with other systems and technology to improve administrative efficiency.
  
• Ability to learn new computer skills and systems