Banking Applications Officer at BRAC: (Deadline 10 December 2021)

Banking Applications Officer at BRAC: (Deadline 10 December 2021)

Banking Applications Officer at BRAC: (Deadline 10 December 2021)


BRAC is the world’s largest, and leading development organization dedicated to poverty alleviation and empowerment of the poor. Initiated in Bangladesh in 1972, BRAC now operates in 11 countries across Asia, Africa. To counter poverty and promote social empowerment, BRAC strategically integrates development programs in microfinance, agriculture, health, education, human rights and legal aid, community empowerment, and more.

BRAC Rwanda Microfinance Company PLC is registered with Rwanda Development Board in September 2018 and was approved license from National Bank of Rwanda to operate Microfinance and other financial services in Rwanda. BRAC Rwanda is looking for competent, dynamic, and self-motivated Rwandans to fill the following regular position.

 Position: Banking Applications Officer

Gender: Female candidates are encouraged to apply

Job Location: BRAC Rwanda Microfinance Company PLC (BRMCP) – Country Office

Gross salary range: As per Salary structure


The Banking Applications Officer will provide specialist application support to core banking and back-office applications used within BRMCP. The role will work within the ITIL service management framework to:

(1) Supervise the efficient and secured operation of all core applications – core banking and ERP systems

 (2) Champion ITIL service management practices at all BRMCP branch offices and (3) ensure efficient and expert application support services to all BRMCP operations.

The role will work with BIHBV IT staff and BIHBV-approved consultants/service partners on new installations, enhancements, or changes to core applications while ensuring that IT standards, policies, and procedures are followed. The role will also coordinate the delivery of core applications technical training to BRMCP staff

Major Duties and Responsibilities:

  • Working with the BIHBV IT teams and service partners, lead successful implementation and maintenance of Temenos core banking system at branch offices, and work with IT Head to ensure the establishment of published standards, policies, and procedures for maintaining the integrity of the Model Bank.
  • Ensure effective technical and user support for core applications – the maintenance of the Model Bank, product specification and documentation of system changes, development of management reports, management of efficient test and disaster recovery environments
  • Ensure security of business data within core applications
  • Coordinate end-user training for core applications
  • Lead the implementation and testing procedures to ensure that newly released software produce the expected results for the business operations.
  • Apply strict change control measures in any customizations required by the BRMCP users.
  • Establish and enforce core applications system backup, recovery, and data retention criteria.
  • Relate well with BI IT and strategic service partners to resolve complex technical problems
  • Document recovery procedures and security settings for applications for the purposes of disaster recovery and user security.
  • Encourage teamwork and the sharing of best practice amongst all staff.

Keep in line with the trend in the market, advise management on market development (e.g., Temenos development roadmap and current developments in microfinance and banking industry)

Other responsibilities

  • Develop and maintain own knowledge, expertise, and professionalism.
  • Keep abreast of current developments in the microfinance and IT industry.
  • Remain current with organization’s technological requirements and new developments in the industry.
  • Meet personal training and development needs through relevant professional and commercial training and networking.

Safeguarding Responsibilities:

  • Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Knowledge, Skills & Competencies:

  • Good knowledge of TCPIP communication protocol
  • Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
  • Significant experience in supporting databases (preferably Microsoft SQL and/or Oracle)
  • Report development skills e.g., Crystal report, Jasper a plus
  • Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
  • Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
  • Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks.
  • Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
  • Commitment to the BRAC International mission, core values the ability to incorporate the mission and values in the workplace.
  • Must be proficient in written and spoken English.

Educational Qualifications:  Bachelors’ Degree in Computer Science or IT, Computer Science related field

Experience: 5 – 10 years experience supporting a Temenos core banking system in medium to large organizations at least 2 years of SQL Database Administration experience.

If you feel you are the right match for the above-mentioned positions, please follow the application instructions accordingly

Candidates need to send a signed Cover letter in PDF format indicating the title of position applied for, updated CV mentioning educational and professional qualification, years of experience, and scan copies of academic qualifications. All those documents should be sent through email: , Application deadline 10th December 2021at 16.00 hrs. 

Please note that only short-listed candidates will be called for written test and interview.

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