Business Development Manager at ITM Africa Ltd: (Deadline 19 April 2025)
ITM AFRICA LTD, a world leading HR Services provider is recruiting a Business Development Manager
POSITION: Business Development Manager
LINE MANAGER: Managing Director
LOCATION: KIGALI, RWANDA
Purpose of position (role):
- The Corporate & Business Development, Head is in charge of determining overall sales and marketing strategy for the company products towards maximizing the company’s revenues.
- He/she will lead on implementation, reporting and reviewing of the strategic and operational Sales & Marketing Plan across all relevant departments.
- He/she will advise on new ventures for revenue growth based on market segment, competition analysis and business trend.
- He/she will manage the workflow and planning of sales personnel to ensure maximum productivity, personal development and impact on KPI
DUTIES AND RESPONSIBILITIES:
Marketing
- Develop a marketing and communication for visibility & Brand awareness strategy in form of action plan for the office of Rwanda
- Lead on building internal and external relationships to fulfil the organizational vision of being the ‘go-to’ service provider
- Oversee the management of agreed sections of the ITM website – including quality control, data upload and social media activity.
- Build strong relationships with partners and consumers and regularly interacts with them by attending sales workshops, seminars and hosting events
- Ensure that all marketing support are designed according to ITM corporate brand book
- Support ITM events program and any other projects as required.
Sales
- Develop sales targets for the department, examining growth opportunities, enabling sales improvements, product development, and taking responsibility for the department’s performance against targets.
- Lead the sales department, overseeing activities of sales personnel and monitoring performance in regard to the KPI and targets of the business.
- Define and communicate the business KPIs and targets to sales personnel on a regular basis.
- Play a mentorship role, assisting in the execution of duties, develop the professional skills of the sales team.
- Oversee and verifies reporting of sales activities, including leads generated and tracking reports, sales by product, backlog reports and customer lists. Determines appropriate reporting frequency, such as weekly, monthly, and quarterly basis.
- Prepare the relevant budgets and financial reports
- Manage the department calendar for the purpose of maximizing sales opportunities.
- Ensure customer satisfaction with our services in order to improve if necessary and ensure
- customer retention (in collaboration with the relevant department) through client satisfaction surveys and by developing a client retention plan.
Business development
- Analyze market behavior including market segments, buying trends and competitor analysis. Defines data-driven action strategies in order to consistently optimize the business’s commercial performance.
- Analyze sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to management.
- Provide recommendations for product development.
- Identify areas of improvement in sales strategies with a view of establishing actionable insights to enhance sales and business profits.
- Conduct regular research on the latest market best practices and trends in order to constantly keep the business ahead of other players and securing a greater market share.
- Any other relevant task corresponding to the level of the role assigned by the Managing Director.
Relations & Interactions (services and departments)
All department and Sales and Marketing departments in other countries office including at the Holding level.
Profile (Key skills, experience, and education)
- University degree in Business studies or a related field, Preferably a Master’s degree
- Minimum 5 years work experience in sales or business-related activities
- High-level negotiation skills and acquired Sales Training
- Strong knowledge of local industries, employers, and business markets.
- Self-motivated individual who exhibits a sense of urgency in all sales- and service-related activities
- Exceptional communication, presentation, follow-up, negotiation, and closing skills.
- Proven experience in developing account penetration and development strategies and making sales.
- Strong organization and time management skills
- Excellent command of English and knowledge of French is an added advantage
Strength and personality traits
- Proactive
- Relatable and sociable
- Decision making
- Prioritizing and capacity to work under pressure
- Independent thinking
- Market analysis
Interested candidates may send their application via the following email [email protected] and CC: [email protected] not later than 19th, April, 2025
Kindly Note
All Jobs and Opportunities Published on mucuruzi.com are completely free to apply. A candidate should never pay any fee during the recruitment Process. Even if mucuruzi.com does its best to avoid any scam job or opportunity offer, a job seeker or an opportunity seeker is 100% responsible of applying at his own risk.
Check well before applying, if you doubt about the eligibility of any offer do not apply and notifie to mucuruzi.com via this email: [email protected] and remember to never pay any fee to have a job or get any opportunity, if you do so, do it at your own risk.
