Centralized ICT Acquisition Officer at Information Society Authority (RISA): (Deadline 28 March 2024)

Date: March 20, 2024

Centralized ICT Acquisition Officer at Information Society Authority (RISA): (Deadline 28 March 2024)

Job responsibilities

• Administer ICT equipment specifications and acquisition process • Analyze and take proper decision ICT requests from different institutions and on what type of software and hardware configurations that are required for the organization • Monitor the proper delivery of the requested ICT equipment. • Monitor and work on maintaining the LAN or WAN infrastructure in the office. Ability to troubleshoot TCP / IP networking issues. • Make sure the PC’s/ Laptop’s function properly, take measures to avoid downtime and monitor to keep things smoothly • Taking care of all the networking issues and troubleshoot it as soon as possible • Maintaining and creating a document management system to protect and restore the data. • Provide phone, remote access, and desktop support of Intel based hardware and software systems. • Track assigned tasks throughout problem solving life cycle using the firm’s Helpdesk system. Must maintain accurate and timely service tickets. • Maintain licensing compliance and asset tracking databases of hardware and software. • Serve as local data recovery expert of failed hard drives and PC based systems. • Assist users in configuring approved wireless devices.

Minimum qualifications

- 1
  
  Advanced diploma in Computer Science
  
  0 Year of relevant experience

- 2
  
  Advanced diploma in Computer Engineering
  
  0 Year of relevant experience

- 3
  
  Advanced diploma in Information and Communication Technology
  
  0 Year of relevant experience

- 4
  
  Advanced diploma in Electronics and Telecommunication Engineering
  
  0 Year of relevant experience

- 5
  
  Bachelor’s Degree in Computer Science
  
  0 Year of relevant experience

- 6
  
  Bachelor’s Degree in Computer Engineering
  
  0 Year of relevant experience

- 7
  
  Bachelor’s Degree in Information and Communication Technology
  
  0 Year of relevant experience

8

Bachelor’s Degree in Electronics and Telecommunication Engineering

0 Year of relevant experience

Required competencies and key technical skills

- 1
  
  Resource management skills

- 2
  
  Analytical skills

- 3
  
  Problem solving skills

- 4
  
  Decision making skills

- 5
  
  Time management skills

- 6
  
  Risk management skills

- 7
  
  Results oriented

- 8
  
  Digital literacy skills

- 9
  
  Fluency in Kinyarwanda, English and/ or French. Knowledge of Swahili is an added advantage

- 10
  
  Proficient in Internet technologies and infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks, data center infrastructure, IPV6, VPN, Network Security;

- 11
  
  Good understanding of ICT specifications for different equipment, PCs, Printers, scanners, etc.;

12

Certifications in A++, N++, MCIP, MCSA, CCNA are an added advantage

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