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Centralized ICT Acquisition Officer at Rwanda Information Society Authority (RISA): (Deadline 21 August 2025)

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Centralized ICT Acquisition Officer at Rwanda Information Society Authority (RISA): (Deadline 21 August 2025)

Centralized ICT Acquisition Officer at Rwanda Information Society Authority (RISA): (Deadline 21 August 2025)

Job responsibilities

• Administer ICT equipment specifications and acquisition process • Analyze and make proper decisions regarding ICT requests from different institutions and on what type of software and hardware configurations that are required for the organization • Monitor the proper delivery of the requested ICT equipment. • Monitor and work on maintaining the LAN or WAN infrastructure in the office. Ability to troubleshoot TCP / IP networking issues. • Make sure the PC’s/Laptop function properly, take measures to avoid downtime and monitor to keep things smoothly • Taking care of all the networking issues and troubleshoot it as soon as possible • Maintaining and creating a document management system to protect and restore the data. • Provide phone, remote access, and desktop support of Intel-based hardware and software systems. • Track assigned tasks throughout problem-solving life cycle using the firm’s Helpdesk system. Must maintain accurate and timely service tickets. • Maintain licensing compliance and asset tracking databases of hardware and software. • Serve as local data recovery expert of failed hard drives and PC based systems. • Assist users in configuring approved wireless devices.

Qualifications

    • Advanced diploma in Computer Science

      0 Year of relevant experience

    • Advanced diploma in Computer Engineering

      0 Year of relevant experience

    • Advanced diploma in Information and Communication Technology

      0 Year of relevant experience

    • Advanced diploma in Electronics and Telecommunication Engineering

      0 Year of relevant experience

    • Bachelor’s Degree in Computer Science

      0 Year of relevant experience

    • Bachelor’s Degree in Computer Engineering

      0 Year of relevant experience

    • Bachelor’s Degree in Information and Communication Technology

      0 Year of relevant experience

  • Bachelor’s Degree in Electronics and Telecommunication Engineering

    0 Year of relevant experience

Required competencies and key technical skills

    • Resource management skills
    • Analytical skills
    • Problem solving skills
    • Decision making skills
    • Time management skills
    • Risk management skills
    • Results oriented
    • Digital literacy skills
    • Fluency in Kinyarwanda, English and/ or French. Knowledge of Swahili is an added advantage
    • Proficient in Internet technologies and infrastructure (TCP/IP), WAN, LAN, MPLS, fixed and mobile telecommunications networks, data center infrastructure, IPV6, VPN, Network Security;
    • Good understanding of ICT specifications for different equipment, PCs, Printers, scanners, etc.;
  • Certifications in A++, N++, MCIP, MCSA, CCNA are an added advantage
Psychometric Languages

    • English
  • Français
Psychometric Domains

    • Critical thinking

      Competence / Skills

    • Problem solving

      Competence / Skills

    • Knowledge/Awareness

      Behavior and attitude

    • Attention and concentration

      Behavior and attitude

    • Patience

      Behavior and attitude

    • Time for reaction

      Behavior and attitude

    • Conflict Resolution

      Communication skills

  • Adaptability and Flexibility

    Communication skills

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