Channel Analytics & Reporting at MTN Mobile Money: (Deadline 8 September 2023)
- Develop analytics to support Mobile Money sales channels (traditional – agents, freelancers, service centers, connect shops & digital – Momo App, website.etc) and to drive Sales Subscriber acquisition and increase revenues
- Develop commercial Models that deliver timely and action-oriented outputs that can drive commercial discussions for strategic decisions in the Mobile money sales channels.
- Support the development of strategic business plans, budgets, and forecasts.
- Define the implementation and business intelligence roadmaps for various Mobile Money products and services introduced in the Market.
- Preparation, Presentation, and Implementation of approved Mobile Money Sales Channel structure, commissions, and Channel Incentives ensuring Channel performance improvement and Channel Loyalty
- Data Mining and Segmentation and Data Analytics for Sales and distribution.
- Work with partner departments to provide external benchmarking of MTN’s performance within the market, highlighting opportunities to drive incremental revenue.
- Proper Market analysis and performance reporting of Non-Financial KPIs related to Channel Sales activities (float and cash distribution), Trade Activations, Gross Adds, Market Share, MoMo conversion rate, and other Key indicators showing key trends that will support sales strategy and decision making.
- Analyze the performance of Mobile Money sales channels and design strategies for permanent improvement.
- Improve operational efficiencies by formulating and implementing business processes.
- Driving standardization and consistency in reporting
- Weekly and Monthly reporting on Pricing, Commission, Market Share, Sales Channel and Quality of Customer.
- Tracking the performance of Revenue generating Agents, Merchants, Freelancers, and Channel Developers and suggesting performance improvement strategies
- Daily, weekly, and Monthly Analysis of Channel performance against regional targets for all Financial and Non-financial KPIs.
Education:
- Degree/diploma in Business IT, Statistics, Data Visualization/reporting or related field.
- Post Graduate degree in a similar or related field is an advantage.
Experience:
- A minimum of 2 to 3 years total experience in Data Analytics / Engineering /
Visualization is required. - Experience in Fintech, banking or Telecom is preferred.
- Experience working in a global/multinational enterprise with a good understanding of
emerging markets is preferred. - Experience in data analysis and management, business performance management
and BI within the Fintech industry - Knowledge of modern Big Data platforms and Open-Source solutions to database,
data analysis, and data management - Deep knowledge and experience in data reporting/visualization tools (Power BI,
Tableau, etc.) - Deep knowledge and experience in data analytics tools (SQL, Python, SAS, etc.)
- Experience working across global locations/ regions and have a grasp of political,
social, infrastructure and integrity challenges.
All interested candidates are requested to send their application letters and updated curriculum vitae together with copies of their academic credentials no later than 08th September 2023. Through the job application platform or send an email with requirements to: jobs2.RW@mtn.com.
We strongly encourage applications from women and/or individuals with disabilities.
Note: Only qualified applicants will be contacted within 14 days of their submission.
MTN Rwanda PLC is an equal-opportunity employer.
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