Chief Commercial Officer (CCO) at BK General Insurance Company Limited: (Deadline 8 April 2022)

Chief Commercial Officer (CCO) at BK General Insurance Company Limited: (Deadline 8 April 2022)

JOB ANNOUNCEMENT 

BK General Insurance Company Limited is an Insurance Company that was registered and licensed in 2016 to offer None-Life/General Insurance business services to existing and prospective customers. The company is a subsidiary of Bank of Kigali, the biggest Bank in the Rwanda.

Since its inception, BK General Insurance has shaped steadily well in the Market with meaningful growth through acquisition of a sizeable customer base, accumulated strong liquidity levels, big solvency ratio and profitable margins that indicate sustainable growth potentials all just happening in a space of only Five Years.

As such, in order to lay down clear structures and formidable resources to steer and sustain that growth, BK General Insurance would like to recruit a High Profile Candidate who fulfil the Job Profile below;

CHIEF COMMERCIAL OFFICER (CCO) 

The position reports to the Managing Director/CEO   

Essential duties & responsibilities

The Chief Commercial Officer shall plan, oversee, supervise and execute the duties and responsibilities here below;

• Develop and implement Commercial strategies in line with company goals and objectives in view of acquiring businesses
• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development, product packaging)
• Understand the requirements of existing customers to ensure their needs are catered for
• Act to acquire new customers and manage client relationships
• Collaborate and coordinate diverse teams in their department like Marketing, Sales, Product development, Customer Services all in view of achieving the set business goals
• Build and maintain profitable partnerships with key stakeholders especially intermediaries
• Monitor performance of commercial activities using key metrics and prepare reports for Senior Management and the Board where necessary and in strict timelines
• Assist in setting financial targets, Budget Development and Monitoring
• Analysing and investigating price, demand and competition
• Innovate and strategize on how to capture new and expand the existing business
•  Coordinate Promotional activities
• Organize events and product exhibitions
• Monitor performance of business products & Manage Insurance intermediaries
• Manage all marketing and advertising through all fora including Social Media.
• Responsible for the design and implementation of the sales and distribution strategy
• Business Strategy, Planning and Implementation
• Development and deployment of clients and intermediary value propositions
• Development of distribution channels
• Development of staff and organizational structure
• Design and implementation of market penetration strategy for the company
• Monitoring of business performance against forecast and designing strategies to meet expectations
• Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
• Assist in design of or independently design insurance plans for clients.
• Assist clients in making appropriate coverage changes
• Make each contact a marketing opportunity
• Provide consistent, accurate, timely, and pertinent communication to clients through “constant touch”, phone calls, e-mails, newsletters, etc
• Identifying business opportunities and updating new projects for existing customers and prospects
• Monitoring commercial customers by regular visits to ensure that their needs are satisfied i.e. delivery time and regular orders
• Organizing the company’s business function that affects cost, policy, procedure and strategic planning.
• Developing all proposals and marketing models.

Required Skills & Qualities   

• High profile personality with ability to engage high level business and public executives for business partnerships. Having been in Senior Management positions is an added advantage
• Candidate must have a sense of business development
• Ability to communicate and discuss business matters in English or French and Kinyarwanda
• Knowledge of economy dynamics and institutional relations
• Ability to work independently with minimum supervision
• Ability to organise and Manage events
• Good interpersonal skills and confidence in decision making
• Proven marketing ability
• Good leadership, communication and networking skills
• Must understand marketplace trends and best practices to meet clients’ needs
• Knowledge of commercial insurance underwriting, coverage & premium rate analysis
• Ability to prioritize and self-manage work load for self and staff
• Strong negotiating skills
• Ability to work in a fast-paced environment and provide good customer care services
• Fluent in English, French and Kinyarwanda.

 Education & Experience

• Bachelor’s or Master’s Degrees in related fields
• At least 10 years of experience in Sales, Marketing or Commercial Services in Corporate or Private Institutions
• Having been in a similar position in an Insurance Company is an added advantage
• High Profile Candidates who have been in executive or senior positions in Public or Private Companies who feel they have the ability to grow and drive businesses may equally apply
• Rwandan Nationals of age between 30-50 Years are only eligible Candidates.
• At least 5 years in Senior Management roles is compulsory.

How to Apply

Candidates who fulfil the requirements are requested to submit the following documents: an Application Letter, a signed CV, Copies of Academic and Professional Certificates if any, and a Copy of ID or PP physically to the reception of BK Insurance Head Offices or by email: bkinsurance@bk.rw  not later than 8/04/2022.