Distributor Development Manager at Bralirwa: (Deadline 22 February 2024)
BRALIRWA Plc is seeking a qualified, dedicated, and experienced Distributor Development Manager. The ideal candidate will be customer-centric and committed to delivering tasks related to developing Route to Consumer Strategies on time and in full. Additionally, the candidate should embody our organizational behaviors: Connect, Shape, Develop, and Deliver. The position will be based in Kigali, with the incumbent reporting to the Customer Experience Manager.
JOB PURPOSE:
To Develop and shape distributor proficiency through Joint Business Plan, contract management and champion the customer-centricity journey for distributors. Expected to work closely with the E-commerce team to embed Digitalization of Distributor processes.
TASKS & RESPONSIBILITIES:
- Deliver the optimum Look-of-Success results (LOOKS)Continuous assessment and improvement of the JBP’s.
- Distributors contract management. Responsible for the distributor’s contract management.
- Uphold the customer-centricity strategy at distributors. In collaboration with the Customer Service & Logistics team, he/She is responsible for upholding the customer-centricity strategy for distributors. Increased customer satisfaction by resolving Demand Vs Supply issues. Engage the sales team to effectively instil the drivers of satisfaction and act on improvement areas in collaboration with CS&L.
- Digitalization of distributors. In collaboration with the E-commerce team and RBMs, he/she is responsible for embedding Digitalization of Distributor processes.
- Returnable Packaging Materials Planning and Management. In collaboration with the Customer Service & Logistics team, he/She is responsible for upholding the customer-centricity strategy for distributors. Increased customer satisfaction by resolving Demand vs. supply issues regarding products and empties.
- Embed safety at distributors. Responsible for embedding the safety transformation for the Distributors and the staff. Ensure usage of PPEs at distributors. Upkeep safety training and awareness
QUALIFICATION AND SKILLS:
- Bachelors in business administration, Management, Economics or any other related field
- 3 to 5 years working in a commercial industry,
- Minimum of 3 years working in a consumer-goods industry
- 3 to 5 years in a Sales and distribution or account management position
- Fluency in English, French, Kinyarwanda
- Advanced level of MS Excel.
OTHER REQUIREMENTS:
Be able to work in multi-cultural, multi-national and multi-lingual organization. Excellent and effective communication and interpersonal skills Project Management skills Stakeholders Management skills Time Management and Organizational Skills High level of integrity High level of commitment and working with minimal supervision Must be proactive, reliable and able to pay keen attention to the smallest of details. Rwandan valid driving license Flexible to execute fieldwork and travel to all provinces of Rwanda if needed.
GROWING WITH BRALIRWA
At Bralirwa, there is no set career path. You will find continuous learning opportunities and colleagues who will encourage and support your growth in whatever path you choose to explore. We are a destination for curious minds and the more curious you are, the better.
Start learning new things and find out everything you can be.
WHAT WE OFFER
We’re committed to hiring diversely. Having employees from diverse backgrounds brings a wealth of perspectives and experience to our team. We embrace Inclusion and Diversity, which means giving full and fair consideration to all applicants and continuing development for all employees regardless of age, gender, race, disability, belief civil partnership, pregnancy, and maternity.
Not only do we offer a competitive salary, but also an additional pension scheme, a loan subsidy, a monthly bonus, free lunch, 100% medical insurance, communication allowance.
HOW TO APPLY
As a Diverse and Global Company, we recruit based on the principle of equal opportunity. This means that our hiring decisions are not based on race, color, religion, beliefs, etc. but our decision is purely based on your shown competencies and behaviors during the assessment process.
In case you meet the above requirement, please go to https://careers.theheinekencompany.com and search for Distributor Development Manager”.
All applicants must apply using our online application system, CVs received via email or standard post will NOT be considered. If you face any challenges in applying, please let us know through jobs.bralirwa@heineken.com (no applications will be accepted through this email)
The closing date for submission of applications is Thursday, 22nd February 2024
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