Financial Sector Development Specialist at UNDP Rwanda: (Deadline 23 November 21)

The UNCDF strategy ‘Leaving no one behind in the digital era’ is based on over a decade of experience in digital financial inclusion in Africa, Asia and the Pacific. UNCDF’s vision is to empower millions of people by 2024 to use services daily that leverage innovation and technology and contribute to the SDGs. To achieve this vision, UNCDF uses a market development approach and continuously seeks to address underlying market dysfunctions.

The Financial Sector Development Specialist will support UNCDF’s delivery of direct technical assistance to implementing partners in product development and adaptation and in provision of relevant non-financial services to aid in uptake and usage. S/he must be experienced in design and implementation of projects focused on access to finance, digital and financial literacy, and innovation in East Africa, as well as familiar with emerging trends of digital transformation.

Institutional Arrangement

• Engage with partners in public, private and government sectors (and other UNCDF specialists) to understand these partners’ current strategies, products services offered (both financial and non-financial), and needs to strengthen both uptake and usage (through in-depth interviews and FGDs);

• Review government policies and strategies to identify, propose, and develop interventions that align with government priorities;

• Provide oversight and review of upcoming end-line survey in Rwanda to better understand partner outreach in terms of financial and digital literacy, assess any new or existing needs and gaps in knowledge, skills, attitudes and behaviors;

• Design a strategy for linking existing and new non-financial services to ongoing projects and new projects;

• Update UNCDF’s battery of financial and digital capability as the offerings of products and services and methods of delivery continue to change;

• Work with UNCDF’s results-based measurement team to ensure results are captured in donor and HQ reporting and integrated into project M&E plans.

• Create and implement trainings and non-financial services – face-to-face, or using alternative delivery mechanisms such as audio, video, comic, or app-based – to support the uptake and usage of financial products and services promoted by UNCDF and partners;

• Develop and lead Training of Trainers workshops to create a cadre of professional financial and digital literacy trainers amongst partners

• Perform research on IDE-related themes that have been highlighted in research and can contribute to the country strategies (for example: asset-based financing for women, needs for agricultural clients, scaling-up financial education, supporting digitalization of MSMEs);

• Ensure mechanisms and feedback loops are included at project design phase to capture critical information and provide opportunities for mid-term reflection on effectiveness and efficiency of implementation.

• Draft reports, briefs and written analyses based on project research.

• Engage with UNCDF on a global level to understand how other countries and regions are approaching inclusive digital economy with a focus on women, youth;

• Promote evidence-informed decision-making that use systematically-collected data to inform UNCDF programming. Advise and support UNCDF staff on how to make best use of research findings

• Design monitoring and evaluation strategies and tools as well as research leveraging to assess the reach, efficacy, and ongoing needs for non-financial services linked to financial services in UNCDF programs.

2. Provide technical assistance to partners with regards to demand-side issues of uptake and usage for both formal and informal products and services (i.e. digitized savings groups). (30%).

• Liaise directly with partners – government, public, and private sector – to provide technical assistance in examining demand-side perception of products and services, with a focus on digital mechanisms as requested by Programme Specialists (and assist any specific expert staff) in each country;

• Work with partners to develop qualitative research (IDIs, FGDs) on project design and assessment with the goal of strengthening uptake and usage, specifically digital products and services as per the IDES;

• Contribute to the research and analysis of projects, keeping project objectives, country strategy, and forward-looking project pipeline in mind;

• When needed, contribute to the recruitment of implementation partners including writing TORs, assisting in the drafting of PBAs or other contracts, and acting as part of the review team;

• Participate in calls, meetings, or conferences with partners to review results and provide training where needed – for example, on successful UNCDF projects from other country programs or new fintech products

3. Support with program and project development. (30%).

• Understand and deepen familiarity with ongoing projects, including project objectives, theories of change, available data, and key partners/stakeholders;

• Engage with national stakeholders to better understand government priorities, funding opportunities and partnership potential.

• Liaise directly with partners – government, public, and private sector – to provide technical assistance in developing both financial and non-financial services, with a focus on digital mechanisms as requested by Programme Specialists in each country;

• Contribute to the research and analysis of projects, keeping project objectives, country strategy, and forward-looking project pipeline in mind;

• Assist in the assessment of savings group health and performance;

• Participate in donor partner group meetings relevant to priority themes (i.e. access to finance, digital and financial literacy, savings group digitization, etc.);

• Draft concept notes to pitch to possible donors.

• Support with the drafting of country program documents.

4. Support UNCDF’s Communications Affiliate and team in communicating results, actions, and sharing successes and lessons learned. (10%)

• Engage with national and regional partners/colleagues to disseminate results and learnings, through in-person events (COVID-permitting), in-person meetings, conference presentations and webinars;

• Support UNCDF’s communications team to ensure knowledge and information is shared with global network of partners through writing or contributing to articles, blogs, brochures, videos or other communications materials.

Communication: Speaks and writes clearly and effectively; Listens to others, correctly interprets messages from others and responds appropriately; Asks questions to clarify and exhibits interest in having two-way communication; Tailors language, tone, style and format to match the audience; Demonstrates openness in sharing information and keeping people informed.

Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client