Lead Human resources practices and objectives that will produce an employee oriented and high-performance culture which emphasizes empowerment, quality and productivity.
Effective management of the human resources functions of the affiliate, with a view to ensuring alignment of HR strategy to the business strategy.
Propose all initiatives and implement all actions deemed necessary to provide the affiliate with the adequate human resources.
Promote an environment that enables both the Business and the employees to perform at their full potential. Act as a business partner to line Managers.
Provide guidance and counselling to employees to help them perform and grow in their jobs.
Implement a clear policy framework, in compliance with all labour related laws.
Ensure that it achieves a competitive capacity through the provision of the following services below within the framework of compliance and regulations as specified by the Rwanda law and by Ecobank Group:
Staffing/Recruitment
Succession planning
Training and development,
Compensation and benefits
Human resources policies and procedures
Employee Relations, Performance Management Operations & Information Systems, Personal/Payroll transactions.
KEY RESPONSIBILITIES
1. Resourcing: Make available for the bank’s operation the right people in the right place at the right time.
Identify expertise required to implement business strategies, in terms of roles/headcount/ skills
Facilitate recruitment and selection process to bring new talent into the bank
Create a pool of successor for key jobs and positions
Ensure that successors are identified for each key position
Coordinate the development and maintenance of career paths for high performing and promoting employees.
2. Training and Development: Provide Training and development opportunities which are timely and relevant from an individual respective and firmly linked to the bank’s business needs.
Initiate and contribute to the formulation of a training and development Strategy
Identify training and development needs on the basis of the group’s core and technical competencies, audit reports, new products, new technology etc.
Offer cost effective solutions to identified training and development needs
Put in place Personal Development Plans (PDP’s) for all staff and transform the identified individual gaps into relevant training and development solutions.
Direct majority of our development activities towards our best and potential people and the bank career plan.
Work with training specialist to set up appropriate training structures for the delivery of training in the bank and a working administrative system in the area of training
Coordinate the implementation of training programs
Evaluate training programs
Identify highflyers and successors to various positions
Design and coordinate succession plans
Facilitate inter-functional transfers
Coordinate and monitor career development plans
Coordinate the performance management process
Encourage individual self-development initiatives through the provision of conductive environment and support to help employees achieve the bank’s objectives.
3. Employee Relation and Compensation and benefits: Ensure good and harmonious management/Employees’ relations and to build and maintain a comparison system which recognizes the contribution of each employee.
Consult with respective employees and/or union (where applicable)
Coordinate negotiations between staff representatives and management (where applicable)
Ensure effective internal communication within the bank
Maintain and assist with procedures related to discipline and sanctions
Monitor compliance with standards, legal procedures and regulations
Develop welfare programs; Social, Culture & Personal
Design remuneration policies to reward, motivate and retain key and promoting staff
Conduct compensation surveys to assist in deciding the levels of salary increase and provision benefits
Implement remuneration strategies
Establish levels of competitive salaries
Determine salaries of new employees
Coordinate bonus calculation and payment
Update existing benefits in line with market trends
Introduce a competitive system of benefits
4. HR Operations and Information Systems: Organize, process and produce employee data and information for informed management decisions.
Gather, analyse and maintain data and information on staff
Maintain and improve precise and timely salary payment procedures
Coordinate loans and manage pension fund issues
Gather and forecast staff costs
Monitor available headcount or skills
Check security backgrounds of employees, medical checkups
Monitor and implement HR budget
Insure implementation and compliance with operational instructions from HR and Audit mission
Manage and insure follow-up of employee leave schedules
Coordinate salary advances and loans processes
Drive transformation at Ecobank Rwanda through productivity of people-improve the efficiency and productivity to the people, branches, focus less administrative tasks and more strategic issues that add value to the business.
Recruit, motivate and retain high performers(hippos)/key or quality employees in a highly competitive environment and mitigating poaching of staff by creating a high level of staff loyalty.
Develop and maintain a 1-3-year pipeline at high potential local talent to place as successors to current business/Department/unit heads
Achieve and maintain realistic employee satisfaction results
Support new business initiatives that will lead to much needed business growth while still ensuring we operate within approved headcount levels.
Implement and manage change within a multi-cultural environment.
JOB PROFILE
Experience & Qualifications
Bachelor/ Master’s degree in HR Management or related field of study.
Language (English & French)
At least 5 years work experience in human resources function of a large dynamic multi-national organization
Skills, Capabilities & Personal attributes
High level of initiative
Strong planning & Organizing skills
Attention to details
Ability to work under pressure and meet tight deadline
Excellent communication & interpersonal skills
Ability to maintain confidentiality
Ability to interact with and engage Senior Management & other levels in a confident manner
Ability to work in a diverse & dynamic environment
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