Housekeeper (Room attendant) at Nyungwe Management Company Ltd: (Deadline 11 April 2025)
NYUNGWE NATIONAL PARK VACANCY ANNOUNCEMENT
Nyungwe Management Company Ltd (NMC Ltd) was created by the management agreement between the Government of Rwanda (through RDB) and African Parks Network, to manage Nyungwe National Park for 20 years starting from October 2020. NMC Ltd is seeking to recruit suitable candidates to fill different positions for Munazi Lodge in Nyungwe National Park (see the list below). The candidates must be Rwandan, technically skilled with good problem-solving ability, enthusiastic, motivated, reliable, and able to execute tasks independently.
JOB TITLE:
Housekeeper (Room attendant) (2)
RERORTING TO: Housekeeping Supervisor
SCOPE OF THE JOB
The scope of work for housekeeping staff typically revolves around maintaining cleanliness, orderliness, and hygiene in various settings lodge.
Duties and Key responsibilities (not exhaustive)
1.Cleaning and Tidying Spaces
- Rooms and Areas: Cleaning guest rooms, bathrooms, hallways, and common areas by dusting, vacuuming, mopping, and wiping down surfaces.
- Changing Linens: Replacing dirty bed linens, towels, and other linens as required.
- Cleaning Furniture: Ensuring that furniture is clean and in good condition, including wiping down tables, chairs, and other surfaces.
2. Sanitization
- Bathrooms: Thoroughly cleaning and sanitizing bathrooms, including sinks, showers, bathtubs, toilets, and floors.
- High-touch Areas: Wiping and sanitizing high-touch surfaces like door handles, light switches, remote controls, and telephones.
3.Inventory Management
- Stocking Supplies: Ensuring that rooms and public areas have adequate supplies of toiletries, towels, linens, and cleaning products.
- Laundry: Sorting, washing, drying, and folding linens and uniforms. Managing laundry stock and ensuring cleanliness.
4. Room Setup
- Making Beds: Changing bed sheets, fluffing pillows, and ensuring beds are neatly made.
- Setting Up Rooms: Ensuring that rooms are ready for guests with all necessary amenities (e.g., toiletries, towels, stationery).
5. Waste Disposal
- Trash Removal: Emptying trash cans and disposing of waste in designated areas, ensuring proper disposal of waste materials.
6. Guest Services (In Lodge)
- Responding to Requests: Responding to guest requests for extra towels, toiletries, or room changes.
- Special Requests: Providing any additional services such as preparing rooms for special occasions or arranging for additional bedding.
KNOWLEDGE AND SKILLS
Minimum Education and Qualification Required
- Advanced diploma A1 or high school in hotel operations or certificate in housekeeping
- Minimum of 3 years ‘experience in housekeeping
- Competent in English (spoken). Knowledge of French would be an added advantage
- Rwandan Nationality
- Certificate of Good Conduct
NB Applications that are not meeting the above criteria will not be considered.
Interested candidates should forward their application letter together with all relevant documents to the email address provided below no later than 24th March 2025. The required documents should be submitted in scanned soft copies in pdf format (preferably as one document) on nmc.recruit@africanparks.org . Successful candidate will begin with an immediate effect.
Applications must include the following documents:
- Application cover letter addressed to the Park Manager
- Stating where you heard about the position and why you should be considered
- Curriculum vitae including your personal details, education level and any experience
- Name, address and telephone numbers of three (3) references
- All the documents should be in one pdf document and named after your name and position, for example: Name, Nyungwe Front Officer, 2025.
Please note that only candidates with the needed qualifications and relevant experience will be shortlisted, if you don’t hear from us within one week after submission deadline, know that you have not been shortlisted.
Done at Nyungwe National Park on 14th March 2025
NIYIGABA Protais
Park Manager/CEO
Nyungwe Management Company
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