Internal Auditor at Ngororero District (Deadline: 27 December, 2023)

I. Summary of Overall Role and Responsibilities The Public Relation and Communication Officer (PRO) is responsible for developing and implementing programmes promoting a positive image of hospital, and creates awareness of available services to the community II. Key Duties and Tasks  Organize good communication between hospital and other external institutions/companies.  Develops and puts in place communication campaigns and institution strategies.  Represents the institution in discussions with public departments, special interest groups, and other organizations.  Responds to media and public enquiries.  Arranges interviews with media outlets.  Organize and mobilize written, oral, radio and TV broadcasts to inform the public on hospital’s activities Cover audience and press conferences held by senior managers of the institution.  Work with the hospital administration to issue press release.  Make critical analysis of publications national or international media concerning the hospital and produce synthetic technical notes to authorities.  Build a greater understanding of health care issues and use his/her skills to encourage the public to adopt healthier lifestyles.  Submit daily, monthly, quarterly and annually report to the supervisor.  Participate on ethics committees as requested.  Receive visitors and orient them in different department needed around the hospital.  Initiate and communicate information to the public the new activity in the hospital  Participate in different special events in hospital and health centers  Participate in customer care services and accreditation process.  Handle conflicts or complains between clients, visitors, staff and colleagues and provide feedback.  Participate in coordination meeting, senior management meeting in hospital or health center to promote institution.  Participate in different meeting related to the health, HCs (pacification, strategic plan, exhibition, publication, community engagement and management)  Make regularly flash report of events to the authorities (DG, RHCC-RBC, others)  Advise good customer care in the hospital and give recommendations to the department/ administration to improve services.  Receive and manage different phone calls, audio, video or written information from clients through different social media that were not closed immediately and look for the solution.  Perform other related duties as required by his/her supervisor