JOB AT COGEBANQUE PLC : Deputy Branch Manager & Business Advisor : ( Deadline : 04 June 2019 )
JOB ADVERTISEMENT
I. ABOUT US
Compagnie Générale de Banque Plc (COGEBANQUE Plc) is a commercial bank that is licensed and regulated by the National Bank of Rwanda (BNR). It was incorporated on July 17, 1999, and currently has 27 branches, over 600 active agents and 31 ATM Machines across the country so far.
Cogebanque Plc is proudly one of the leading indigenous banks with about 97% of its shareholders being Rwandese institutions and businessmen. Cogebanque Plc provides a comprehensive range of products and services targeted at Corporate, SMEs and Retail customers.
Vision
To be a financial center of excellence and a leading provider of innovative financial solutions in Rwanda
Mission
To create, maintain, and enhance shareholder value by providing unrivaled financial solutions to our customer
Values
Excellence, Integrity, Innovation, Teamwork, Flexibility, Open Communication, Accountability, and Customer orientation
II. WHAT OPPORTUNITIES DO WE HAVE FOR YOU?
At Cogebanque we believe our employees are the bridge to achieving our business development goals and creating sustainable social and economic change in our society. We make it our priority to ensure their growth and comfort while working with our institution.
Apart from organizing frequent trainings, career building sessions and team building workshops for our staff, we facilitate you to enjoy our wide range of services and products at favorable terms that ultimately could help you achieve your personal goals.
Cogebanque Plc is looking for inspired innovators, self-driven and highly creative personalities to collaborate with the bank in taking it to the next level of success. If you feel you have what it takes, we would like to hear from you.
Please pick one or more positions that speak to you on the list below and send us your application via email at [email protected] by or before 4th June 2019 marking the subject as “The Job You Are Applying For”. Eg: “Deputy Branch Manager & Business Advisor”
JOB TITLE :
Deputy Branch Manager & Business Advisor for : Mahoko Branch (Rubavu)
Grade: Supervisor
Job summary
This role is responsible for managing and supervising the banking office so that customers are served with the best customer service and that all transactions are accurately concluded so as to avoid financial loss to the bank.
WHAT YOU NEED TO HAVE
General and Behavioral
Sufficient knowledge of modern management techniques and best practices; – Ability to meet sales targets and production goals; – Familiarity with industry’s rules and regulations; – Excellent organizational skills; – Results driven and customer focused; – Leadership and human resources management skills; – Fluent in English – Hands-on approach to work
Education & Qualification
At least Bachelor Degree in Business Administration or in other related fields
Experience
Minimum of four (4) years in business development in a financial institution. Prior experience in supervisory position would be an added advantage.
WHAT YOU WILL DO
Account Opening
Review all accounts that have been presented for accounts authorizing (opening), checking that account holders have not been blacklisted and that all the relevant and required information that supports the opening process has been submitted.
ATM Supervision
Manage the ATM replenishment process by ensuring that funds transfer are accurately accounted for before and after replenishment and any difference are fully investigated to conclusion
Management of team
Provide on the job training for the new products so that banking officers are aware and understand the products thus providing customers with accurate information.
Customer Service
Create a conducive customer service environment by building strong business relationships with the customers which result in trust, confidence and contributes to retention and brand loyalty.
Business development and growth
Seek out prospective business/corporate clients.
Carry out cross-selling and upselling other Bank services and products
Customer management
Meet with business/corporate clients, listen to their needs and provide advice on their financial needs;
Maintain consistent communication with clients.
Assist clients with services and products such as loans, cash management, bank accounts opening and queries, interest rate swaps, letters of credit, foreign exchange, insurance, and others.
Monitor clients’ finances and commitments regularly. Maintain updated records of transactions.
Develop and maintain new and existing client relationships. – Assist customers with account opening activities.
Operations
Open credit files for branch customers applying for loans.
Perform secretarial activities for the branch credit committee
Manage and ensure the reduction NPLs rate
Only shortlisted candidates will be contacted!
Done at Kigali, on 24th May 2019
Mary Ashimwe Cherno Gaye
Director of Human Resources and Administration Managing Director
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