JOB AT EASTERN COUNTRY HOTEL : Receptionist : ( Deadline : 10 July 2019 )
EASTERN COUNTRY HOTEL
KAYONZA – MUKARANGE
TEL: 0786532222
RECEPTIONIST ROLE LISTING.
ROLE : Receptionist
LOCATION : Kayonza- Mukarange
DEADLINE FOR SUBMISSION OF APPLICATIONS: 10th July 2019.
SHORTLISTING AND INTERVIEW : 12th July 2019.
KEY DUTIES AND RESPONSIBILITIES:
Receive and welcome hotel guests.
Be well informed about the packages the hotel offers in order to ensure the hotel guest has as many options as possible
Must be a quick and swift problem solver: often the receptionist is the first contact point between hotel guests and the hotel.
Work hand in hand with the housekeeping staff to ensure rooms are ready and in great condition to receive guests.
Report any maintenance issues in the rooms that need repair to hotel management.
Must be able to keep good records at all times, this includes but not limited to Guest Check-in information, Daily room reports, and wedding bookings.
Should be smartly dressed and in uniform when on duty.
REQUIRED SKILLS/EXPERIENCE:
Language: Basic English (written and spoken), Fluent Kinyarwanda (written and spoken), Knowledge of French would be an advantage.
Prior experience in Hotel services (1-year minimum)
Education: High school diploma, Applicant with a University degree would have an advantage.
Teamwork: Must be adept to working with a collective group.
Leadership: Should have strong leadership skills and be able to take responsibility for all duties specified in the job description.
Excellent relationship builder: Must be able to communicate positively with hotel guests and ensure they are warmly welcomed at all times.
Computer skills: Should be able to use Microsoft Word and Excel as well as be able to make follow up and update the hotel’s online bookings as well as social media.
Bookkeeping skills so as to be able to account for the money received as well as preparing invoices for clients.
How to Apply:
All applicants must be submitted their applications at our offices in Kayonza, Mukaranage not later than 10th July 2019.
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